Medical and dental care
Cited in 2 reports, with 2 deficiencies in total.
GARDENS AT PARK BALBOA, THE
7046 KESTER AVENUE, Van Nuys CA 91405
120 bedsLatest official report May 29, 2026Licensed
Additional info
- Telephone
- (818) 787-0462
- Licensee
- PARK BALBOA, LP, GARRETT LOUBE, MANAGING PARTNER
- Administrator
- DION D GALLARZA
- Contact
- DION D GALLARZA
- License first date
- Sep 20, 1999
- License effective date
- Sep 20, 1999
- District office
- WOODLAND HILLS N.ASC · (818) 596-4334
- Regional office
- 29
- Clients served
- 981 - RCFE / DELAYED
Summary
The available records show 8 Type A and 6 Type B deficiencies for this facility.
- Most recent inspection
- Oct 2, 2025
- Most recent deficiency
- Oct 30, 2024
7 later reports, from May 28, 2025 through May 29, 2026, recorded no deficiencies, though the records do not say whether they were follow-ups.
What Type A and Type B mean
- Type A
- Violations of licensing requirements that, if not corrected, have a direct and immediate risk to the health, safety, or personal rights of persons in care.
- Type B
- Violations of licensing requirements that, without correction, could become a risk to the health, safety, or personal rights of persons in care.
Both classifications are published by California CDSS and are shown as published. SeniorLivingFacts does not rename them or add a severity level of its own.
At a glance
Counts cover the five-year public record. Typical figures are the median for the 212 Los Angeles County facilities licensed for 50 or more beds.
In the available public five-year record, CCLD published 30 reports for this facility: 8 inspections, 22 complaint investigations, and 0 licensing or administrative records.
Those records contain 8 Type A and 6 Type B deficiencies.
0 deficiencies have explicit official correction or clearance evidence in the loaded records.
- Official inspections
- 8
- Recorded deficiencies
- 14
- Type A deficiencies
- 8
- Type B deficiencies
- 6
- Substantiated complaints
- 5
- Repeated topics
- 2
More than the typical 7
2 in the last 12 months
More than the typical 8
0 in the last 12 months
Well above the typical 3
0 in the last 12 months
More than the typical 5
0 in the last 12 months
More than the typical 3
0 in the last 12 months
Last 36 months
Repeated topics
Topics cited in more than one report during the last 36 months. A repeat may show a pattern worth asking about. Each date opens its report below.
Resident rights
Cited in 2 reports, with 2 deficiencies in total.
Official report history
All preserved reports from the most recent to the oldest, sortable by report type.
Complaint
Allegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 5 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 2 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations1 substantiated · 1 unsubstantiated · 0 unfounded · 1 cited
Resident rightsType A
- Official classification
- Type A
- Official code
- 87468.1(a)(3)
- Regulation authority
- CCR
What the official deficiency says
Personal Rights of Residents in All Facilities: Residents in all residential care facilities for the elderly shall have all of the following personal rights: To be free from punishment, humiliation, intimidation, abuse, or other actions of a punitive nature, such as withholding residents’ money or interfering with daily living functions such as eating, sleeping, or elimination. This requirement was not met as evidenced by- Resident #1 was shoved by their caregiver which caused the resident to sustain a cut over the left eye. Immediate civil penalties were assessed
Official plan of correction
Licensee will provide an action plan to ensure that staff will not abuse or get physical with the residents when they have a behavior or are difficult by10/31/24. Licensee will also ensure that staff are provided with regular personal rights training by November 6, 2024
Deadline recorded: Oct 31, 2024. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Oct 31, 2024
Correction not verified in available records
Complaint
Allegations0 substantiated · 3 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations1 substantiated · 0 unsubstantiated · 0 unfounded · 1 cited
Resident rightsType B
- Official classification
- Type B
- Official code
- 87468.2(a)(19)
- Regulation authority
- CCR
What the official deficiency says
Additional Personal Rights of Residents in Privately Operated Facilities: In addition to the rights listed in Section 87468.1, Personal Rights of Residents in All Facilities, residents in privately operated residential care facilities for the elderly shall have all of the following personal rights: (19)To have prompt access to review all of their records and to purchase photocopies of their records. Photocopied records shall be provided within two (2) business days and at a cost that does not exceed the community standard for photocopies. Facility failed to provide timely access to Resident #1's files
Official plan of correction
The Licensee will immediately contact the contact person noted on the request at the law firm to schedule a time when they may have access to Resident #1's file for copying. Licensee will provide a signed statement to Licensing stating the arrangements that have been made and agreed to by the facility and the legal representative to allow access to Resident #1's files by no later than POC date - 10/23/23,
Deadline recorded: Oct 23, 2023. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Oct 23, 2023
Correction not verified in available records
Complaint
Allegations1 substantiated · 0 unsubstantiated · 0 unfounded · 1 cited
Resident rightsType A
- Official classification
- Type A
- Official code
- 1569.269
- Regulation authority
- HSC
What the official deficiency says
1569.269 Enumerated rights; severability (a)(10) Residents of residential care facilities for the elderly shall have all of the following rights: To be free from ... verbal, mental, physical, or sexual abuse.This requirement is not met as evidenced by: Based on interviews, the licensee did not comply with the section cited above as the resident was handled roughly by staff resulting in an injury which poses an immediate health, safety and personal rights risk to persons in care.
Official plan of correction
The administrator agreed to the following: To provide a scheduled date for staff in-service regarding regulation 1569.269(a)(10) to CCL by 4/11/23. Administrator will provide documentation of staff in-service to CCL by 4/21/23.
Deadline recorded: Apr 11, 2023. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Apr 11, 2023
Correction not verified in available records
Complaint
Allegations0 substantiated · 2 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 2 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 2 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 2 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations2 substantiated · 3 unsubstantiated · 0 unfounded · 2 cited · investigated over 2 visits
No deficiencies recorded in this reportComplaint
Part of the complaint whose outcome is recorded on Nov 22, 2022 · Control 29-AS-20221104114834
Facility condition and maintenanceType A
- Official classification
- Type A
- Official code
- 87303(a)
- Regulation authority
- CCR
What the official deficiency says
87303(a) Maintenance and Operation. The facility shall be clean, safe, sanitary and in good repair at all times. This requirement is not met as evidenced by: Based on interview and observation, the licensee did not comply with the section cited above, as R1's call button was inoperable on 11/3/2022 and 3 out of 14 rooms did not have a call button in the resident unit, which poses an immediate health and safety risk to residents in care.
Official plan of correction
The Administrator has agreed to do the following: 1. Check all signal units in each resident room to ensure the signal unit is operational. Inform CCL when this has been completed, but no later than 11/09/2022, end of day.
Deadline recorded: Nov 9, 2022. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Nov 9, 2022
Correction not verified in available records
Facility condition and maintenanceType A
- Official classification
- Type A
- Official code
- 87303(e)(2)
- Regulation authority
- CCR
What the official deficiency says
87303(e)(2) Maintenance and Operation. Hot water temperature controls shall be maintained to automatically regulate the temperature of hot water used by residents to attain a temperature of not less than 105 degree F and not more than 120 degree F. This requirement is not met as evidenced by: Based on observation, the licensee did not comply with the section cited above, as water temperature measured above 120 degree F in four (4) out of fourteen (14) rooms, which poses an immediate health and safety risk to residents in care.
Official plan of correction
The Administrator has agreed to do the following: 1. Adjust the water boilers within the next 24 hours. 2. Conduct a 3 day water temperature log for ten rooms spread throughout the facility. Include rooms 104, 122, 126, and 212. Submit log no later than 7/16/2022.
Deadline recorded: Nov 8, 2022. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Nov 8, 2022
Correction not verified in available records
Complaint
Allegations0 substantiated · 2 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations1 substantiated · 1 unsubstantiated · 0 unfounded · 1 cited
Resident rightsType A
- Official classification
- Type A
- Official code
- 87468.1(a)(2)
- Regulation authority
- CCR
What the official deficiency says
87468.1 Personal Rights of Residents in All Facilities (a)Residents in all residential care facilities for the elderly shall have all of the following personal rights: (2)To be accorded safe, healthful and comfortable accommodations, furnishings and equipment. This requirement is not met as evidenced by: Based on record review, and interviews conducted, the licensee did not comply with the section cited above as the facility did not respond to two (2) of R1’s calls for assistance, which poses an immediate health, safety, personal rights risk to persons in care.
Official plan of correction
The Licensee has agreed to do the following: 1. Provide training on Personal Rights and Process and Procedure on the call monitoring system for time efficiency to staff. 2. Submit proof of training to CCLD.
Deadline recorded: May 23, 2022. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline May 23, 2022
Correction not verified in available records
Complaint
No deficiencies recorded in this report
Source and limits
California Department of Social Services, Community Care Licensing Division. Public facility history is described by the source as a five-year window. Older records and previous-licensee history may require a regional-office request. Type 741 RCFE-CCRCs, nursing homes, and other care settings are excluded from this page.
Read the data methodology