Complaint
Allegations0 substantiated · 5 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportFRANCESCA'S HOME
20520 AVIS AVENUE, Torrance CA 90503
6 bedsLatest official report Aug 18, 2026Licensed
Additional info
- Telephone
- (310) 292-8425
- Licensee
- BRIGHT DAYS INC
- Administrator
- COELLO, BESSIE L
- Contact
- COELLO, BESSIE L
- License first date
- Jun 1, 2017
- License effective date
- Jun 1, 2017
- District office
- EL SEGUNDO ASC · (424) 544-1075
- Regional office
- 11
- Clients served
- 983 - RCFE / DEMENTIA
Summary
The available records show 2 Type A and 1 Type B deficiencies for this facility.
- Most recent inspection
- Jul 18, 2026
- Most recent deficiency
- Jul 18, 2026
1 later report, on Aug 18, 2026, recorded no deficiencies, though the records do not say whether they were follow-ups.
What Type A and Type B mean
- Type A
- Violations of licensing requirements that, if not corrected, have a direct and immediate risk to the health, safety, or personal rights of persons in care.
- Type B
- Violations of licensing requirements that, without correction, could become a risk to the health, safety, or personal rights of persons in care.
Both classifications are published by California CDSS and are shown as published. SeniorLivingFacts does not rename them or add a severity level of its own.
At a glance
Counts cover the five-year public record. Typical figures are the median for the 1,564 Los Angeles County facilities licensed for 6 or fewer beds.
In the available public five-year record, CCLD published 11 reports for this facility: 5 inspections, 6 complaint investigations, and 0 licensing or administrative records.
Those records contain 2 Type A and 1 Type B deficiencies.
1 deficiencies have explicit official correction or clearance evidence in the loaded records.
- Official inspections
- 5
- Recorded deficiencies
- 3
- Type A deficiencies
- 2
- Type B deficiencies
- 1
- Substantiated complaints
- 0
- Repeated topics
- 0
More than the typical 4
1 in the last 12 months
More than the typical 1
3 in the last 12 months
Most this size have none
2 in the last 12 months
Most this size have none
1 in the last 12 months
Most this size also have none
0 in the last 12 months
Last 36 months
Repeated topics
Topics cited in more than one report during the last 36 months. A repeat may show a pattern worth asking about. Each date opens its report below.
No topic repeats in the last 36 months
No deficiency topic appears in more than one report during that window. This does not establish that nothing repeated earlier in the five-year record, and it is not a statement about current conditions.
Official report history
All preserved reports from the most recent to the oldest, sortable by report type.
Inspection
Background checksType A
- Official classification
- Type A
- Official code
- 87355(e)(3)
- Regulation authority
- CCR
What the official deficiency says
(e) All individuals subject to a criminal record review pursuant to Health and Safety Code Section 1569.17(b) shall prior to working, residing or volunteering in a licensed facility: (3) Request a transfer of a criminal record clearance as specified in Section 87355(c) or This requirement is not met as evidenced by: Deficient Practice Statement Based on record review, the licensee did not comply with the section cited above in that staff (S2) is not associated to the facility, which poses an immediate health, safety or personal rights risk to persons in care.
Official plan of correction
POC Due Date: 07/19/2026 Plan of Correction Administrator agreed to submit to El Segundo Regional Office a criminal background request for staff (S2) by tomorrow. Administrator was advised to create a Guardian account. During the visit, Licensee/Administrator submitted an application to Guardian. Submit proof that the transfer request was submitted.
Plan of correction recorded
Correction not verified in available records
Medication handling and storageType A
- Official classification
- Type A
- Official code
- 87465(h)(1)(C)
- Regulation authority
- CCR
What the official deficiency says
Incidental Medical and Dental Care Services (h) The following requirements shall apply to medications which are centrally stored: (1) Medications shall be centrally stored under the following circumstances: (C) Because of potential dangers related to the medication itself, or due to physical arrangements in the facility and the condition or the habits of other persons in the facility, the medications are determined by either a physician, the administrator, or Department to be a safety hazard to others. This requirement is not met as evidenced by: Deficient Practice Statement Based on observation, the licensee did not comply with the section cited above in that at 9:19 AM medication “Diclofenac Sodium Topical Gel” was observed unlocked in the kitchen island drawer, which poses an immediate health, safety or personal rights risk to persons in care.
Official plan of correction
POC Due Date: 07/19/2026 Plan of Correction Administrator agrees to submit by tomorrow a written plan of correction and proof of staff training in regulation 87465 by 7/21/2026.
Plan of correction recorded
Correction not verified in available records
Health conditions and treatmentsType B
- Official classification
- Type B
- Official code
- 87618(b)(3)(B)
- Regulation authority
- CCR
What the official deficiency says
(3) Ensuring that the use of oxygen equipment meets the following requirements: (B) “No Smoking-Oxygen in Use” signs shall be posted in the appropriate areas. This requirement is not met as evidenced by: Deficient Practice Statement Based on observation, the licensee did not comply with the section cited above in that room #3 has 2 oxygen tanks in the room, but no " No Smoking-Oxygen in Use " signs were posted in the facility (pictures were taken), which poses/posed a potential health, safety or personal rights risk to persons in care.
Official plan of correction
POC Due Date: 07/18/2026 Plan of Correction Staff posted a “No Smoking-Oxygen in Use” sign on room #3 during the visit. *Citation is cleared.
Official record says corrected or clearedOn or before Jul 18, 2026
Plan of correction recorded
Complaint
Allegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportInspection
No deficiencies recorded in this report
Inspection
No deficiencies recorded in this report
Inspection
No deficiencies recorded in this report
Complaint
Allegations0 substantiated · 5 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 2 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportInspection
No deficiencies recorded in this report
Complaint
Allegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 3 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportSource and limits
California Department of Social Services, Community Care Licensing Division. Public facility history is described by the source as a five-year window. Older records and previous-licensee history may require a regional-office request. Type 741 RCFE-CCRCs, nursing homes, and other care settings are excluded from this page.
Read the data methodology