STERLING SENIOR LIVING

2210 W 234TH STREET, Torrance CA 90501

Facility 198602239 · RESIDENTIAL CARE ELDERLY (740)

6 bedsLatest official report Jul 27, 2026Licensed

Additional info
Licensee
STERLING LLC
Administrator
KELLOGG, MICHELLE
Contact
KELLOGG, MICHELLE
License first date
Jun 7, 2017
License effective date
Jun 7, 2017
District office
EL SEGUNDO ASC · (424) 544-1075
Regional office
11
Clients served
983 - RCFE / DEMENTIA

Summary

The available records show 8 Type B deficiencies for this facility.

Most recent inspection
Jul 27, 2026
Most recent deficiency
Jul 27, 2026

No later report is available, so the records do not show what happened afterward.

What Type A and Type B mean
Type A
Violations of licensing requirements that, if not corrected, have a direct and immediate risk to the health, safety, or personal rights of persons in care.
Type B
Violations of licensing requirements that, without correction, could become a risk to the health, safety, or personal rights of persons in care.

Both classifications are published by California CDSS and are shown as published. SeniorLivingFacts does not rename them or add a severity level of its own.

At a glance

Counts cover the five-year public record. Typical figures are the median for the 1,564 Los Angeles County facilities licensed for 6 or fewer beds.

In the available public five-year record, CCLD published 10 reports for this facility: 6 inspections, 4 complaint investigations, and 0 licensing or administrative records.

Those records contain 0 Type A and 8 Type B deficiencies.

0 deficiencies have explicit official correction or clearance evidence in the loaded records.

Official inspections
6

More than the typical 4

2 in the last 12 months

Recorded deficiencies
8

Well above the typical 1

3 in the last 12 months

Type A deficiencies
0

Most this size also have none

0 in the last 12 months

Type B deficiencies
8

Most this size have none

3 in the last 12 months

Substantiated complaints
2

Most this size have none

1 in the last 12 months

Repeated topics
2

Last 36 months

Repeated topics

Topics cited in more than one report during the last 36 months. A repeat may show a pattern worth asking about. Each date opens its report below.

Official report history

All preserved reports from the most recent to the oldest, sortable by report type.

Inspection
Medical and dental careType B
Official classification
Type B
Official code
87465(a)(4)
Regulation authority
CCR

What the official deficiency says

87465 Incidental Medical and Dental Care (a) A plan for incidental medical/ dental care shall be developed by each facility. The plan shall encourage routine medical/dental care & provide for assistance in obtaining such care. (4) The licensee shall assist residents with self-administered medications as needed. This requirement is not met as evidenced by: Deficient Practice Statement Based on observation, records reviewed, and interviews conducted, records revealed that one (1) medication for R6 had an entry on the MAR as administered but medication was not dispensed and still in the bubble pack. This action poses a potential health and safety risk to persons in care.

Official plan of correction

POC Due Date: 08/10/2026 Plan of Correction The licensee will have all staff who administer medication to the residents retrained on medication administration procedures and medication documentation. Licensee will submit copies of in-service sign in sheet as well as training materials reviewed by POC due date.

Plan of correction recorded
Correction not verified in available records
View official report
Complaint

Allegations1 substantiated · 0 unsubstantiated · 0 unfounded · 2 cited · investigated over 2 visits

Health conditions and treatmentsType B
Official classification
Type B
Official code
87608(a)(3)
Regulation authority
CCR

What the official deficiency says

87608 Postural Supports (a) Based on the individual's preadmission appraisal, and subsequent changes to that appraisal, the facility shall provide assistance and care for the resident in those activities of daily living which the resident is unable to do for himself/herself. Postural supports may be used under the following conditions. (3) A written order from a physician indicating the need for the postural support shall be maintained in the resident’s record. The licensing agency shall be authorized to require other additional documentation if needed to verify the order. This requirement was not met as evidenced by: Based on interviews conducted and records reviewed, S1 acknowledged that a seatbelt was placed on R1 since being admitted. The licensee did not have a physician’s order for Postural Supports until 04/06/26. This poses a potential health and safety risk to residents in care.

Official plan of correction

The licensee agreed to conduct an in service training for all staff on section cited and residents personal rights. The licensee shall submit to the department a copy of the sign in sheet, and training materials, by the POC due date.

Deadline recorded: Jun 24, 2026. A deadline is not proof that correction was completed.

Plan of correction recorded
Correction deadline recordedDeadline Jun 24, 2026
Correction not verified in available records
View official report
Complaint

Part of the complaint whose outcome is recorded on Jun 17, 2026 · Control 11-AS-20260427084652

Health conditions and treatmentsType B
Official classification
Type B
Official code
87608(a)(3)
Regulation authority
CCR

What the official deficiency says

87608 Postural Supports (a) Based on the individual's preadmission appraisal, and subsequent changes to that appraisal, the facility shall provide assistance and care for the resident in those activities of daily living which the resident is unable to do for himself/herself. Postural supports may be used under the following conditions. (3) A written order from a physician indicating the need for the postural support shall be maintained in the resident’s record. The licensing agency shall be authorized to require other additional documentation if needed to verify the order. This requirement was not met as evidenced by: Based on interviews conducte and records reviewed, S1 acknowledged that a seabelt was placed on R1 since being admitted. The licensee did not have a physician’s order for Postural Supports until 04/06/26. This poses a potential health and safety risk to residents in care.

Official plan of correction

The licensee agreed to conduct an in service training for all staff on section cited and residents personal rights. The licensee shall submit to the department a copy of the sign in sheet, and training materials, by the POC due date.

Deadline recorded: May 13, 2026. A deadline is not proof that correction was completed.

Plan of correction recorded
Correction deadline recordedDeadline May 13, 2026
Correction not verified in available records
View official report
Complaint

Allegations0 substantiated · 2 unsubstantiated · 0 unfounded

No deficiencies recorded in this report
Inspection
Medical and dental careType B
Official classification
Type B
Official code
87465(a)(4)
Regulation authority
CCR

What the official deficiency says

A plan for incidental medical … and provide for assistance in obtaining such care, by compliance with the following: The licensee shall assist residents with self-administered medications as needed. This requirement is not met as evidenced by: Deficient Practice Statement Based on observation, interview, record review, the licensee did not comply with the section cited above for resident #1 (R1) which posed a potential health risk to person in care. During medication review, LPA Cloyd did not observe Eliquis, listed on June 2024 MAR, being given to R1 from June 1 - June 20, 2024.

Official plan of correction

POC Due Date: 07/08/2024 Plan of Correction Staff resolved the issue by contacting the Hospice agency. Hospice sent an updated medication list discontinuing Eliquis as of 06/21/24. The Administrator will train staff on completing a monthly medication review and send evidence to regina.cloyd@dss.ca.gov by the POC due date.

Plan of correction recorded
Correction not verified in available records
View official report
Complaint

Allegations1 substantiated · 4 unsubstantiated · 0 unfounded · 3 cited

Records and plan of operationType B
Official classification
Type B
Official code
87506(b)(10)
Regulation authority
CCR

What the official deficiency says

87506 Resident Records (b)each resident record shall contain at least the following information (10)reports of medical assessment specified in section 87458, Medical Assessment and of any special problem or precautions This requirement was not met as evidency by: Based on LPA's record review at 10:30am, LPA did not observe a medical assessment (Physician's Report) for Resident R4, which poses a potential health or safety risk to residents in care.

Official plan of correction

Administrator will submitt a medical assessment (Physician's Report) for Resident R4 to LPA by 12/26/23.

Deadline recorded: Dec 12, 2023. A deadline is not proof that correction was completed.

Plan of correction recorded
Correction deadline recordedDeadline Dec 12, 2023
Correction not verified in available records
View official report
Health conditions and treatmentsType B
Official classification
Type B
Official code
87606(b)(17)(A)
Regulation authority
CCR

What the official deficiency says

87506 Resident Records (b)each resident record shall contain at least the following information (17)documents and information required by the following (A) Section 87457, PreAdmission Appraisal. This requirement was not met as evidence by: Based on LPA's record review at 10:30am, LPA did not observe a Pre Admission Appraisal for residents (R2 and R4), which poses a potential health or safety risk to residents in care

Official plan of correction

Administrator will submitt a Pre Admission Appraisal for Resident's R2 and R3 to LPA by 12/26/23.

Deadline recorded: Dec 12, 2023. A deadline is not proof that correction was completed.

Plan of correction recorded
Correction deadline recordedDeadline Dec 12, 2023
Correction not verified in available records
View official report
Admission, assessment, and evictionType B
Official classification
Type B
Official code
87458(b)(1)
Regulation authority
CCR

What the official deficiency says

87458 Medical Assessment (b)the medical assessment shall include, but not be limited to: (1)A physical examination of the resident indicating the physicians primary diagnosis and secondary diagnosis, if any and results of the examination for communicable tuberculosis, other contagious/infectious diseases or other medical conditions wich ould preclude care of the person by the facility. This requirement was not met as evidence by: Based on LPA's record review at

Official plan of correction

Administrator will submitt a tuberculosis test for Resident's R2 and R3 to LPA by 12/26/23. 10:30am, LPA did not observe a tuberculosis test for residents (R3 and R4), which poses a potential health or safety risk to residents in care

Deadline recorded: Dec 12, 2023. A deadline is not proof that correction was completed.

Plan of correction recorded
Correction deadline recordedDeadline Dec 12, 2023
Correction not verified in available records
View official report
Inspection
Facility condition and maintenanceType B
Official classification
Type B
Official code
87303(a)
Regulation authority
CCR

What the official deficiency says

The facility shall be clean, safe, sanitary and in good repair at all times. Maintenance shall include provision of maintenance services and procedures for the safety and well-being of residents, employees and visitors. This requirement is not met as evidenced by: Deficient Practice Statement Based on observation and interview, the licensee did not comply with the section cited above .LPA Montoya observed the black side gate is rusted and broken and the dishwasher is not operable. This poses a potential health, safety or personal rights risk to persons in care.

Official plan of correction

POC Due Date: 11/28/2022 Plan of Correction Administrator shall fix or replace the side gate and the dishwasher. POC shall be submitted to CCLD via email to lourdes.montoya@dss.ca.gov by the POC due date, 11/28/2022.

Plan of correction recorded
Correction not verified in available records
View official report

Source and limits

California Department of Social Services, Community Care Licensing Division. Public facility history is described by the source as a five-year window. Older records and previous-licensee history may require a regional-office request. Type 741 RCFE-CCRCs, nursing homes, and other care settings are excluded from this page.

Read the data methodology