Resident rights
Cited in 5 reports, with 5 deficiencies in total.
SAVANT OF SANTA MONICA
1447 17TH STREET, Santa Monica CA 90404
174 bedsLatest official report Aug 19, 2026Licensed
Additional info
- Telephone
- (310) 829-5904
- Licensee
- SANTA MONICA OPERATIONS LLC
- Administrator
- JOE SALDANA
- Contact
- JOE SALDANA
- License first date
- May 18, 2023
- License effective date
- May 18, 2023
- District office
- EL SEGUNDO ASC · (424) 544-1075
- Regional office
- 11
- Clients served
- 983 - RCFE / DEMENTIA
Summary
The available records show 6 Type A and 7 Type B deficiencies for this facility.
- Most recent inspection
- Aug 8, 2026
- Most recent deficiency
- Apr 7, 2026
16 later reports, from Apr 28, 2026 through Aug 19, 2026, recorded no deficiencies, though the records do not say whether they were follow-ups.
What Type A and Type B mean
- Type A
- Violations of licensing requirements that, if not corrected, have a direct and immediate risk to the health, safety, or personal rights of persons in care.
- Type B
- Violations of licensing requirements that, without correction, could become a risk to the health, safety, or personal rights of persons in care.
Both classifications are published by California CDSS and are shown as published. SeniorLivingFacts does not rename them or add a severity level of its own.
At a glance
Counts cover the five-year public record. Typical figures are the median for the 212 Los Angeles County facilities licensed for 50 or more beds.
In the available public five-year record, CCLD published 87 reports for this facility: 12 inspections, 72 complaint investigations, and 3 licensing or administrative records.
Those records contain 6 Type A and 7 Type B deficiencies.
2 deficiencies have explicit official correction or clearance evidence in the loaded records.
- Official inspections
- 12
- Recorded deficiencies
- 13
- Type A deficiencies
- 6
- Type B deficiencies
- 7
- Substantiated complaints
- 5
- Repeated topics
- 3
More than the typical 7
9 in the last 12 months
More than the typical 8
9 in the last 12 months
More than the typical 3
5 in the last 12 months
More than the typical 5
4 in the last 12 months
More than the typical 3
2 in the last 12 months
Last 36 months
Repeated topics
Topics cited in more than one report during the last 36 months. A repeat may show a pattern worth asking about. Each date opens its report below.
Incident reporting
Cited in 3 reports, with 3 deficiencies in total.
Medical and dental care
Cited in 2 reports, with 2 deficiencies in total.
Official report history
All preserved reports from the most recent to the oldest, sortable by report type.
Complaint
Allegations0 substantiated · 3 unsubstantiated · 0 unfounded · investigated over 2 visits
No deficiencies recorded in this reportInspection
No deficiencies recorded in this report
Complaint
Allegations0 substantiated · 2 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Part of the complaint whose outcome is recorded on Aug 19, 2026 · Control 11-AS-20260720122129
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 3 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 6 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 2 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 0 unsubstantiated · 5 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportInspection
No deficiencies recorded in this report
Complaint
Allegations0 substantiated · 0 unsubstantiated · 1 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 3 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 5 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 3 unsubstantiated · 0 unfounded · investigated over 2 visits
No deficiencies recorded in this reportComplaint
Allegations1 substantiated · 1 unsubstantiated · 0 unfounded · 1 cited · investigated over 3 visits
Resident rightsType B
- Official classification
- Type B
- Official code
- 87468.1(a)(3)
- Regulation authority
- CCR
What the official deficiency says
87468.1 Personal Rights of Residents in All Facilities (a) Residents in all residential care facilities for the elderly shall have all of the following personal rights: (3) To be free from punishment, humiliation, intimidation, abuse, or other actions of a punitive nature..... This requirement was not met as evidenced by: Based on interviews and records reviewed it was determined that S1 was suspended on 9/1/2025 and separated from employment on 9/19/2025 for inappropriate workplace conduct and unprofessional interactions involving resident(s) R1.
Official plan of correction
The POC was cleared during the visit on 9/9/2025. LPA was provided documents that shows S1 last day of work as 9/1/2025 which was signed by S1.
Deadline recorded: Dec 10, 2025. A deadline is not proof that correction was completed.
Official record says corrected or clearedRecorded in report dated Apr 7, 2026
Correction deadline recordedDeadline Dec 10, 2025
Complaint
Allegations0 substantiated · 2 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations3 substantiated · 0 unsubstantiated · 0 unfounded · 4 cited · investigated over 3 visits
Medical and dental careType A
- Official classification
- Type A
- Official code
- 87465(a)(1)(g)
- Regulation authority
- CCR
What the official deficiency says
Incidental Medical and Dental Care A plan for incidental medical and dental care shall be developed by each facility. The plan shall encourage routine medical and dental care and provide for assistance in obtaining such care, by compliance with the following: The licensee shall arrange, or assist in arranging, for medical and dental care appropriate to the conditions and needs of residents. (g) The licensee shall immediately telephone 9-1-1 if an injury or other circumstance has resulted in an imminent threat to a resident’s health including, but not limited to, an apparent life-threatening medical crisis except as specified in Sections 87469(c)(2), (c)(3), or (c)(4). This requirement is not met as evidenced by: Based on interviews and records review, R1 experienced an unwitnessed fall on 10/31/2024, and despite telling staff their leg was injured, R1 was not seen by a physician until they were admitted to Ronald Reagan UCLA Medical Center on 11/04/2024 and diagnosed with a distal tibial and fibular diaphysis fracture. This violation posed an immediate health, and safety risk to residents in care.
Official plan of correction
The licensee shall ensure that all staff are retrained on the facility’s policies and procedures regarding responding to changes in a resident’s condition and seeking timely medical care. Licensee will submit training plan to submitted to the Department via email or fax by POC due date.
Deadline recorded: Mar 2, 2026. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Mar 2, 2026
Correction not verified in available records
Resident rightsType A
- Official classification
- Type A
- Official code
- 87468.2(a)(4)
- Regulation authority
- CCR
What the official deficiency says
Additional Personal Rights of Residents in Privately Operated Facilities In addition to the rights listed in Section 87468.1, Personal Rights of Residents in All Facilities, residents in privately operated residential care facilities for the elderly shall have all of the following personal rights: To care, supervision, and services that meet their individual needs and are delivered by staff that are sufficient in numbers, qualifications, and competency to meet their needs. This requirement was not met as evidenced by: Based on interviews and record review, the licensee did not ensure adequate supervision for Resident 1. Staff failed to provide the level of care and supervision necessary to meet the residents’ needs, which resulted in R1 experiencing a fall that caused a fracture. This lack of supervision posed an immediate health and safety risk to the residents in care.
Official plan of correction
The licensee shall retrain all staff on intake assessments, appraisals and monitoring residents who are at risk of falls. Licensee will submit training plan to submitted to the Department via email or fax by POC due date.
Deadline recorded: Mar 2, 2026. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Mar 2, 2026
Correction not verified in available records
Incident reportingType A
- Official classification
- Type A
- Official code
- 87211(a)(1)(b)
- Regulation authority
- CCR
What the official deficiency says
Reporting Requirements. Requires the licensee to report specified incidents and to notify the resident’s authorized representative of events affecting the resident. Based on interviews and record review, the licensee did not notify Resident 1’s authorized representative after R1 was found on the floor, as required by 87211.On 11/05/2024 LPA Watson obtained and reviewed facility records and found no documentation that indicated that R1’s responsible party was contacted and made aware of R1’s fall on 10/24/2024.This violation posed an immediate health, and safety risk to residents in care.
Official plan of correction
The licensee shall ensure that all incidents requiring notification are reported to the resident’s authorized representative in accordance with 87211. The Administrator will provide proof of staff training and reporting procedures, shall be submitted to CCL by the POC due date.
Deadline recorded: Mar 2, 2026. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Mar 2, 2026
Correction not verified in available records
Inspection
No deficiencies recorded in this report
Complaint
Allegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportInspection
No deficiencies recorded in this report
Complaint
Allegations0 substantiated · 3 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Part of the complaint whose outcome is recorded on Mar 2, 2026 · Control 11-AS-20241104144122
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportInspection
Incident reportingType B
- Official classification
- Type B
- Official code
- 87211(a)(1)(D)
- Regulation authority
- CCR
What the official deficiency says
87211(a)(1)(D) Reporting Requirements (a) Each licensee shall furnish to the licensing agency such reports...(1) A written report shall be submitted to the licensing agency...of the occurrence of any of the events... (D) Any incident which threatens the welfare, safety or health of any... This requirement is not met as evidenced by: Based on record reviews, the Licensee failed to submit incident reports for every call that was made to 911 from facility. From May 2025 to October 2025, the facility made 185 calls to 911, but only submitted 80 incident reports regarding 911 calls. This violation poses a potential health and safety risk to all residents in care.
Official plan of correction
The Executive Director shall provide a copy of an In-Service training regarding reporting incidents to CCLD within seven days of occurence by the POC due date of 1/29/26. Please forward copies of training to LPA Felisa Shirley at felisa.shirley@dss.ca.gov or fax to 424-544-1016.
Deadline recorded: Jan 29, 2026. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Jan 29, 2026
Correction not verified in available records
Complaint
Part of the complaint whose outcome is recorded on Mar 2, 2026 · Control 11-AS-20241104144122
Medical and dental careType A
- Official classification
- Type A
- Official code
- 87465(a)(1)(g)
- Regulation authority
- CCR
What the official deficiency says
Incidental Medical and Dental Care A plan for incidental medical and dental care shall be developed by each facility. The plan shall encourage routine medical and dental care and provide for assistance in obtaining such care, by compliance with the following: The licensee shall arrange, or assist in arranging, for medical and dental care appropriate to the conditions and needs of residents. (g) The licensee shall immediately telephone 9-1-1 if an injury or other circumstance has resulted in an imminent threat to a resident’s health including, but not limited to, an apparent life-threatening medical crisis except as specified in Sections 87469(c)(2), (c)(3), or (c)(4). This requirement is not met as evidenced by: Based on interviews and records review, R1 experienced an unwitnessed fall on 10/31/2024, and despite telling staff their leg was injured, R1 was not seen by a physician until they were admitted to Ronald Reagan UCLA Medical Center on 11/04/2024 and diagnosed with a distal tibial and fibular diaphysis fracture. This violation posed an immediate health, and safety risk to residents in care.
Official plan of correction
The licensee shall ensure that all staff are retrained on the facility’s policies and procedures regarding responding to changes in a resident’s condition and seeking timely medical care. Licensee will submit training plan to submitted to the Department via email or fax by POC due date.
Deadline recorded: Jan 16, 2026. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Jan 16, 2026
Correction not verified in available records
Resident rightsType A
- Official classification
- Type A
- Official code
- 87468.2(a)(4)
- Regulation authority
- CCR
What the official deficiency says
Additional Personal Rights of Residents in Privately Operated Facilities In addition to the rights listed in Section 87468.1, Personal Rights of Residents in All Facilities, residents in privately operated residential care facilities for the elderly shall have all of the following personal rights: To care, supervision, and services that meet their individual needs and are delivered by staff that are sufficient in numbers, qualifications, and competency to meet their needs. This requirement was not met as evidenced by: Based on interviews and record review, the licensee did not ensure adequate supervision for Resident 1. Staff failed to provide the level of care and supervision necessary to meet the residents’ needs, which resulted in R1 experiencing a fall that caused a fracture. This lack of supervision posed an immediate health and safety risk to the residents in care.
Official plan of correction
The licensee shall retrain all staff on intake assessments, appraisals and monitoring residents who are at risk of falls. Licensee will submit training plan to submitted to the Department via email or fax by POC due date..
Deadline recorded: Jan 16, 2026. A deadline is not proof that correction was completed.
Citation dismissed - not a correctionOn Jan 16, 2026
Deficiency Dismissed Type A 01/16/2026 Section Cited CCR 87468.2(a)(4)
Plan of correction recorded
Correction deadline recordedDeadline Jan 16, 2026
Correction not verified in available records
Complaint
Allegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportInspection
No deficiencies recorded in this report
Complaint
Allegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Part of the complaint whose outcome is recorded on Apr 7, 2026 · Control 11-AS-20250905102718
No deficiencies recorded in this reportComplaint
Part of the complaint whose outcome is recorded on Apr 7, 2026 · Control 11-AS-20250905150543
No deficiencies recorded in this reportComplaint
Part of the complaint whose outcome is recorded on Apr 7, 2026 · Control 11-AS-20250905102718
Resident rightsType B
- Official classification
- Type B
- Official code
- 87468.1(a)(3)
- Regulation authority
- CCR
What the official deficiency says
87468.1 Personal Rights of Residents in All Facilities (a) Residents in all residential care facilities for the elderly shall have all of the following personal rights: (3) To be free from punishment, humiliation, intimidation, abuse, or other actions..... This requirement was not met as evidenced by: which poses a potential health, safety or personal rights risk to persons in care. The interviews conducted and the review of S1 file reviewed revealed that they were terminated because of admitting to speaking inappropriatley to R1 which resulted in s1 failing to completed introductory period and violation of company policy.
Official plan of correction
The POC was cleared during the visit on 9/9/2025. LPA was provided documents that shows S1 last day of work as 9/9/2025 which was signed by S1.
Deadline recorded: Dec 10, 2025. A deadline is not proof that correction was completed.
Citation dismissed - not a correctionOn Dec 10, 2025
Deficiency Dismissed Type B 12/10/2025 Section Cited CCR 87468.1(a)(3)
Official record says corrected or clearedRecorded in report dated Dec 9, 2025
Correction deadline recordedDeadline Dec 10, 2025
Inspection
No deficiencies recorded in this report
Complaint
Allegations0 substantiated · 0 unsubstantiated · 1 unfounded
No deficiencies recorded in this reportLicensing recordNot an inspection of the operating facility
No deficiencies recorded in this report
Complaint
Allegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 3 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 3 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 1 unsubstantiated · 0 unfounded · investigated over 3 visits
No deficiencies recorded in this reportComplaint
Part of the complaint whose outcome is recorded on Sep 25, 2025 · Control 11-AS-20250808092032
No deficiencies recorded in this reportInspection
Facility condition and maintenanceType B
- Official classification
- Type B
- Official code
- 87303(a)
- Regulation authority
- CCR
What the official deficiency says
87303(a) – Maintenance and Operation The facility shall be clean, safe, sanitary and in good repair at all times... Based on observation the licensee did not comply with the section cited above. Licensee failed to maintain an emergency exit door in good repair., which poses/posed a potential health, safety or personal rights risk to persons in care.
Official plan of correction
Licensee has agreed to repair the door within 24 hours. Licensee will submit a plan to ensure that exit door is fixed and stays in good repair at all times and email LPA Anguiano by due date.
Deadline recorded: Sep 24, 2025. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Sep 24, 2025
Correction not verified in available records
Inspection
No deficiencies recorded in this report
Complaint
Allegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Part of the complaint whose outcome is recorded on Sep 25, 2025 · Control 11-AS-20250808092032
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 2 unsubstantiated · 0 unfounded · investigated over 3 visits
No deficiencies recorded in this reportComplaint
Allegations1 substantiated · 0 unsubstantiated · 0 unfounded · investigated over 2 visits
Health conditions and treatmentsType A
- Official classification
- Type A
- Official code
- 87625(b)(3)
- Regulation authority
- CCR
What the official deficiency says
Managed Incontinence. In addition to …, the licensee shall be responsible for the following: Ensuring that incontinent residents are kept clean and dry and that the facility remains free of odors from incontinence. This requirement was not met as evidence by: Based on observations and interviews conducted, the licensee did not ensure that R1 was clean and dry, which caused R1 to be taken to the hospital with a UTI. This poses an immediate health and safety and personal rights risk for residents in care.
Official plan of correction
License agreed to update R1’ and Physician Report (LIC602A) and Appraisal/Needs and Service Plan (LIC625). And agreed to conduct staff training based on 87625(b)(1-10) Managed Incontinence. Proof of Correction will be emailed to jose.calderon@dss.ca.gov
Deadline recorded: Aug 1, 2025. A deadline is not proof that correction was completed.
Citation dismissed - not a correctionOn Aug 1, 2025
Deficiency Dismissed Type A 08/01/2025 Section Cited CCR 87625(b)(3)
Plan of correction recorded
Correction deadline recordedDeadline Aug 1, 2025
Correction not verified in available records
Inspection
Incident reportingType B
- Official classification
- Type B
- Official code
- 87211(a)(1)(B)(D)
- Regulation authority
- CCR
What the official deficiency says
87211 Reporting Requirements (a) Each licensee shall furnish to the licensing agency such reports as the Department may require, including, but not limited to, the following: (1) A written report shall be submitted to the licensing agency and to the person responsible for the resident within seven days of the occurrence of any of the events specified. This report shall include the resident's name, age, sex and date of admission; date and nature of event; attending physician's name, findings, and treatment, if any; and disposition of the case. (B) Any serious injury as determined by the attending physician and occurring while the resident is under facility supervision. (D) Any incident which threatens the welfare, safety or health of any resident, such as psychological abuse of a resident by staff or other residents, or unexplained absence of any resident. This requirement is not met as evidenced by: Based on records reviewed and interviews conducted, the licensee did not comply with the section cited above by not providing reports to CCLD regarding resident falls within seven days of the occurrence of any events listed above which poses a potential health and safety risk to persons in care.
Official plan of correction
The Executive Director shall provide a copy of an In-Service training regarding reporting incidents to CCLD in a timely manner by the POC due date of 7/23/25. Please forward copies of training to LPA Felisa Shirley at felisa.shirley@dss.ca.gov or fax to 424-544-1016
Deadline recorded: Jul 23, 2025. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Jul 23, 2025
Correction not verified in available records
Complaint
Allegations0 substantiated · 2 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 1 unsubstantiated · 0 unfounded · investigated over 2 visits
No deficiencies recorded in this reportComplaint
Part of the complaint whose outcome is recorded on Aug 12, 2025 · Control 11-AS-20250317141858
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 2 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 2 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Part of the complaint whose outcome is recorded on Jun 18, 2025 · Control 11-AS-20250415095739
No deficiencies recorded in this reportComplaint
Part of the complaint whose outcome is recorded on Jul 31, 2025 · Control 11-AS-20250403105629
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 3 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 7 unsubstantiated · 0 unfounded · investigated over 2 visits
No deficiencies recorded in this reportComplaint
Part of the complaint whose outcome is recorded on Aug 12, 2025 · Control 11-AS-20250317141858
No deficiencies recorded in this reportComplaint
Part of the complaint whose outcome is recorded on Mar 27, 2025 · Control 11-AS-20250220150259
No deficiencies recorded in this reportInspection
No deficiencies recorded in this report
Complaint
Allegations0 substantiated · 4 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 5 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 4 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations1 substantiated · 0 unsubstantiated · 0 unfounded · investigated over 2 visits
Basic services and supervisionType B
- Official classification
- Type B
- Official code
- 87464(f)(4)
- Regulation authority
- CCR
What the official deficiency says
87464 Basic Services (f) Basic services shall at a minimum include: (4) Personal assistance and care as needed by the resident and as indicated in the pre-admission appraisal, with those activities of daily living such as dressing, eating, bathing and... as specified in Section 87608, Postural Supports. This was not met based on interviews and record review Administrator did not ensure resident R1 received assistance with a shower as indicated on Admission Agreement and Service Plan which could be a health and safety risk to the resident.
Official plan of correction
Administrator will ensure residents receive assistance with showering according to resident’s Needs & Service Plan and keep shower log notes indicating residents take a shower or refused and email shower log to LPA, at wendy.gibbs@dss.ca.gov, by POC date.
Deadline recorded: Aug 27, 2024. A deadline is not proof that correction was completed.
Citation dismissed - not a correctionOn Aug 27, 2024
Deficiency Dismissed Type B 08/27/2024 Section Cited CCR 87464(f)(4)
Plan of correction recorded
Correction deadline recordedDeadline Aug 27, 2024
Correction not verified in available records
Complaint
Allegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Part of the complaint whose outcome is recorded on Aug 13, 2024 · Control 11-AS-20240520092651
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportInspection
No deficiencies recorded in this report
Complaint
Allegations0 substantiated · 4 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 4 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations1 substantiated · 0 unsubstantiated · 0 unfounded · 1 cited
Resident rightsType B
- Official classification
- Type B
- Official code
- 87468.2(a)(24)(c)
- Regulation authority
- CCR
What the official deficiency says
87468.2 Additional Personal Rights of Residents in Privately Operated Facilities (a) In addition to the rights listed in Section 87468.1,....shall have all of the following personal rights: (24) To organize and participate in a resident council...HSC1569.157. (c)If a resident council submits written concerns..respond in writing..within 14 calendar days. This has not been met as evidenced by: LPA observed email written to Administrator(S1) on 10/31/23. S1 forwarded email to fellow staff, not respond to resident(s) in writing
Official plan of correction
LPA and Administrator have agreed that, moving forward, facility will respond in writing to residents' concerns or recommendations. Town-hall meetings will address the concerns and recommendations presented by residents. Each monthly flyer will display topic(s) to be discussed, including residents' concerns and recommendations. Monthly flyer(s) will be sent to Mario.Leon@DSS.CA.GOV.
Deadline recorded: Dec 14, 2023. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Dec 14, 2023
Correction not verified in available records
Complaint
Allegations0 substantiated · 2 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 4 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 3 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportLicensing recordNot an inspection of the operating facility
No deficiencies recorded in this report
Licensing recordNot an inspection of the operating facility
No deficiencies recorded in this report
Source and limits
California Department of Social Services, Community Care Licensing Division. Public facility history is described by the source as a five-year window. Older records and previous-licensee history may require a regional-office request. Type 741 RCFE-CCRCs, nursing homes, and other care settings are excluded from this page.
Read the data methodology