Resident rights
Cited in 3 reports, with 3 deficiencies in total.
27520 HAWTHORNE BOULEVARD, Rolling Hills Estate CA 90274
121 bedsLatest official report May 8, 2026Licensed
The available records show 3 Type A and 1 Type B deficiencies for this facility.
3 later reports, from Jan 15, 2026 through May 8, 2026, recorded no deficiencies, though the records do not say whether they were follow-ups.
Both classifications are published by California CDSS and are shown as published. SeniorLivingFacts does not rename them or add a severity level of its own.
Counts cover the five-year public record. Typical figures are the median for the 212 Los Angeles County facilities licensed for 50 or more beds.
In the available public five-year record, CCLD published 11 reports for this facility: 4 inspections, 5 complaint investigations, and 2 licensing or administrative records.
Those records contain 3 Type A and 1 Type B deficiencies.
0 deficiencies have explicit official correction or clearance evidence in the loaded records.
Fewer than the typical 7
1 in the last 12 months
Fewer than the typical 8
0 in the last 12 months
About the same as most this size
0 in the last 12 months
Fewer than the typical 5
0 in the last 12 months
Fewer than the typical 3
1 in the last 12 months
Last 36 months
Topics cited in more than one report during the last 36 months. A repeat may show a pattern worth asking about. Each date opens its report below.
Cited in 3 reports, with 3 deficiencies in total.
All preserved reports from the most recent to the oldest, sortable by report type.
Allegations0 substantiated · 4 unsubstantiated · 0 unfounded · investigated over 2 visits
No deficiencies recorded in this reportPart of the complaint whose outcome is recorded on Jan 15, 2026 · Control 11-AS-20251120144808
No deficiencies recorded in this reportAllegations1 substantiated · 0 unsubstantiated · 0 unfounded · 1 cited · investigated over 2 visits
87468.1 Personal Rights of Residents in All Facilities (a) Residents in...care facilities for the elderly shall have all of the following personal rights: (6) To leave or depart the facility at any time and to not be locked into any room, building, or on facility premises by day or night. This has not been met as evidenced by: The licensee did not ensure that staff would follow residents personal rights, resulting in bruising of a resident in care.
The licensee and LPA have agreed that inservice training will be conducted with staff regarding personal rights of residents in all care facilities, with a focus on elopement procedures related to cognitively impaired residents.The training will also include a reminder of various redirection methods for safely redirecting a resident, when a resident presents exit seeking behavior, and when to contact Emergency Medical Services. This training information, sign-in sheet & time spent will be forwarded on or prior to POC due date to LPA, via email, at MARIO.LEON@DSS.CA.GOV
Deadline recorded: Jun 6, 2025. A deadline is not proof that correction was completed.
Part of the complaint whose outcome is recorded on May 29, 2025 · Control 11-AS-20241113165545
87468.1 Personal Rights of Residents in All Facilities (a) Residents in...care facilities for the elderly shall have all of the following personal rights: (6) To leave or depart the facility at any time and to not be locked into any room, building, or on facility premises by day or night. This has not been met as evidenced by: The licensee did not ensure that staff would follow residents personal rights, resulting in bruising of a resident in care.
The licensee and LPA have agreed that inservice training will be conducted with staff regarding personal rights of residents in all care facilities, with a focus on elopement procedures related to cognitively impaired residents.The training will also include a reminder of various redirection methods for safely redirecting a resident, when a resident presents exit seeking behavior, and when to contact Emergency Medical Services. This training information, sign-in sheet & time spent will be forwarded on or prior to POC due date to LPA, via email, at MARIO.LEON@DSS.CA.GOV
Deadline recorded: Jun 6, 2025. A deadline is not proof that correction was completed.
87411 Personnel Requirements - General (c) All RCFE staff who assist residents with personal activities of daily living shall receive initial and annual training as specified in Health and Safety Code sections 1569.625 and 1569.69 (1) Staff providing care shall receive appropriate training in first aid from persons qualified by such agencies as the American Red Cross. This requirement is not met as evidenced by: Deficient Practice Statement Based on [(observation) (interview) (record review)], the licensee did not comply with the section cited above in a medtech not having their CPR/First Aid Card which poses/posed a potential health, safety or personal rights risk to persons in care.
POC Due Date: 04/07/2025 Plan of Correction Licensee will adhere to Title 22 Regulations at all times. As Plan of Correction, Executive Director will send proof of CPR/First Aid Card regarding medtech to LPA Iniguez via email before POC due date.
Allegations1 substantiated · 0 unsubstantiated · 0 unfounded · 1 cited
87468.1 Personal Rights of Residents in All Facilities (a) Residents... shall have all of the following personal rights: (2) To be accorded safe, healthful and comfortable accommodations... This requirement is not met as evidenced by: Based on record review and interviews, the licensee did not comply with the section cited above for two staff members which poses an immediate health risk to persons in care. LPA Cloyd observed that Staff #2 & #3 worked within five days after testing positive for COVID-19 which is against LAC DPH guidelines.
The Administrator will review Los Angeles County Department of Public Health (LAC DPH) COVID-19 and Common Respiratory Viruses Guidance for Community Congregate Settings (04/22/2024) and implement its guidance for non-healthcare staff with positive COVID-19 diagnosis to the facility's procedures and email it to regina.cloyd@dss.ca.gov by the POC due date. The Administrator will continue to review updated Provider Information Notices (PINs) and implement the strictest guidance COVID-19.
Deadline recorded: Aug 22, 2024. A deadline is not proof that correction was completed.
California Department of Social Services, Community Care Licensing Division. Public facility history is described by the source as a five-year window. Older records and previous-licensee history may require a regional-office request. Type 741 RCFE-CCRCs, nursing homes, and other care settings are excluded from this page.
Read the data methodology