ARBOR VISTA

811 E WASHINGTON BLVD, Pasadena CA 91104

Facility 197602925 · RESIDENTIAL CARE ELDERLY (740)

69 bedsLatest official report May 19, 2026Licensed

Additional info
Licensee
ROBSAG INC
Administrator
COMMODORE, KIM
Contact
COMMODORE, KIM
License first date
Nov 20, 2000
License effective date
Nov 20, 2000
District office
MONTEREY PARK ASC · (323) 980-4934
Regional office
28
Clients served
935 - ELDERLY

Summary

The available records show 3 Type A and 5 Type B deficiencies for this facility.

Most recent inspection
Sep 21, 2025
Most recent deficiency
Nov 18, 2025

1 later report, on May 19, 2026, recorded no deficiencies, though the records do not say whether they were follow-ups.

What Type A and Type B mean
Type A
Violations of licensing requirements that, if not corrected, have a direct and immediate risk to the health, safety, or personal rights of persons in care.
Type B
Violations of licensing requirements that, without correction, could become a risk to the health, safety, or personal rights of persons in care.

Both classifications are published by California CDSS and are shown as published. SeniorLivingFacts does not rename them or add a severity level of its own.

At a glance

Counts cover the five-year public record. Typical figures are the median for the 212 Los Angeles County facilities licensed for 50 or more beds.

In the available public five-year record, CCLD published 22 reports for this facility: 6 inspections, 16 complaint investigations, and 0 licensing or administrative records.

Those records contain 3 Type A and 5 Type B deficiencies.

1 deficiencies have explicit official correction or clearance evidence in the loaded records.

Official inspections
6

Fewer than the typical 7

1 in the last 12 months

Recorded deficiencies
8

About the same as most this size

5 in the last 12 months

Type A deficiencies
3

About the same as most this size

1 in the last 12 months

Type B deficiencies
5

About the same as most this size

4 in the last 12 months

Substantiated complaints
4

More than the typical 3

1 in the last 12 months

Repeated topics
0

Last 36 months

Repeated topics

Topics cited in more than one report during the last 36 months. A repeat may show a pattern worth asking about. Each date opens its report below.

No topic repeats in the last 36 months

No deficiency topic appears in more than one report during that window. This does not establish that nothing repeated earlier in the five-year record, and it is not a statement about current conditions.

Official report history

All preserved reports from the most recent to the oldest, sortable by report type.

Complaint

Allegations0 substantiated · 1 unsubstantiated · 0 unfounded

No deficiencies recorded in this report
Complaint

Allegations1 substantiated · 1 unsubstantiated · 0 unfounded · 1 cited · investigated over 2 visits

No deficiencies recorded in this report
Complaint

Part of the complaint whose outcome is recorded on Nov 18, 2025 · Control 28-AS-20250516103008

Resident rightsType B
Official classification
Type B
Official code
87468.1(a)(1)
Regulation authority
CCR

What the official deficiency says

87468.1 Personal Rights of Residents in All Facilities (a)Residents in all residential care facilities for the elderly shall have all of the following personal rights:(1) To be accorded dignity in their personal relationships with staff, residents, and other persons. This Requirement was not met by evidence of: Based on interviews, S5 approached R1 and W2 in the dining room and spoke to R1 about R1's nightly accidents causing R1 to feel ridiculed and humiliated in front of other residents.

Official plan of correction

Administrator to conduct Personal Rights in-service staff training. Submited in-service training to LPA on 11/25/2025.

Deadline recorded: May 21, 2025. A deadline is not proof that correction was completed.

Plan of correction recorded
Correction deadline recordedDeadline May 21, 2025
Correction not verified in available records
View official report
Complaint

Allegations0 substantiated · 1 unsubstantiated · 0 unfounded

No deficiencies recorded in this report
Inspection
Facility condition and maintenanceType A
Official classification
Type A
Official code
87303(e)(2)
Regulation authority
CCR

What the official deficiency says

(e) Water supplies and plumbing fixtures shall be maintained as follows: (2) Faucets used by residents for personal care such as shaving and grooming shall deliver hot water. Hot water temperature controls shall be maintained to automatically regulate the temperature of hot water used by residents to attain a temperature of not less than 105 degree F (41 degrees C) and not more than 120 degree F (49 degrees C). This requirement is not met as evidenced by: Deficient Practice Statement Based on observation, the licensee did not comply with the section cited above in three (3) bathrroms had a reading of BR 11D 125.2, BR 14 121.5, and BR 33 122.5 which poses an immediate health, safety or personal rights risk to persons in care.

Official plan of correction

POC Due Date: 09/22/2025 Plan of Correction Administrator will correct water temperature to required reading and send LPA picture as proof by POC due date. Administrator will create water log for one week and send to LPA by 09/29/2025.

Plan of correction recorded
Correction not verified in available records
View official report
Staffing, personnel, and trainingType B
Official classification
Type B
Official code
1569.625(b)(2)
Regulation authority
HSC

What the official deficiency says

(2) In addition to paragraph (1), training requirements shall also include an additional 20 hours annually, eight hours of which shall be dementia care training, as required by subdivision (a) of Section 1569.626, and four hours of which shall be specific to postural supports, restricted health conditions, and hospice care, as required by subdivision (a) of Section 1569.696. This training shall be administered on the job, or in a classroom setting, or both, and may include online training. This requirement is not met as evidenced by: Deficient Practice Statement Based on record review, the licensee did not comply with the section cited above staff did not have the specific required training which poses/posed a potential health, safety or personal rights risk to persons in care.

Official plan of correction

POC Due Date: 10/06/2025 Plan of Correction Administrator will send staff training by POC due date.

Plan of correction recorded
Correction not verified in available records
View official report
Admission, assessment, and evictionType B
Official classification
Type B
Official code
87456(a)
Regulation authority
CCR

What the official deficiency says

(a) Prior to accepting a resident for care and in order to evaluate his/her suitability, the facility shall, as specified in this article 8: This requirement is not met as evidenced by: Deficient Practice Statement Based on record review, the licensee did not comply with the section cited above in four (4) out of six (6) residents did not have pre admission appraisel or appraisel needs and service plan which poses/posed a potential health, safety or personal rights risk to persons in care.

Official plan of correction

POC Due Date: 10/06/2025 Plan of Correction Administrator will send required documents by POC due date. R!- LIC 603 R2-LIC 603,and 625 R3- LIC 602,603,and 625 R5-LIC 603

Plan of correction recorded
Correction not verified in available records
View official report
Admission, assessment, and evictionType B
Official classification
Type B
Official code
87458(a)
Regulation authority
CCR

What the official deficiency says

(a) Prior to a person's acceptance as a resident, the licensee shall obtain documentation of a medical assessment, signed by a licensed medical professional acting within the scope of their practice and made within the last year, to be kept in the resident's record. This requirement is not met as evidenced by: Deficient Practice Statement Based on record review, the licensee did not comply with the section cited above R3 did not have a physicians report which poses/posed a potential health, safety or personal rights risk to persons in care.

Official plan of correction

POC Due Date: 10/06/2025 Plan of Correction Administrator will send a completed 602 to LPA by POC due date

Plan of correction recorded
Correction not verified in available records
View official report
Complaint

Allegations0 substantiated · 2 unsubstantiated · 0 unfounded

No deficiencies recorded in this report
Complaint

Allegations1 substantiated · 1 unsubstantiated · 0 unfounded · 1 cited

Food serviceType A
Official classification
Type A
Official code
87555(b)(27)
Regulation authority
CCR

What the official deficiency says

87555 General Food Service Requirements (b) The following food service requirements shall apply: (27) All kitchen areas shall be kept clean and free of litter, rodents, vermin and insects. This requirement was not met as evidenced by: LPA's observations of rodent droppings in kitchen and staff and resident interviews corroborating allegation. This poses a immediate risk to the health, safety, or personal rights of persons in care.

Official plan of correction

Administrator Kim Commodore agreed to send a plan to address how the facility plans to keep the kitchen area free from rodents. Proof from pest control services that the facility kitchen area is free from rodents, is due by July 1, 2025. Proof must be sent via email to LPA Ramirez.

Deadline recorded: Jun 20, 2025. A deadline is not proof that correction was completed.

Plan of correction recorded
Correction deadline recordedDeadline Jun 20, 2025
Correction not verified in available records
View official report
Complaint

Allegations0 substantiated · 1 unsubstantiated · 0 unfounded

No deficiencies recorded in this report
Complaint

Allegations0 substantiated · 1 unsubstantiated · 0 unfounded

No deficiencies recorded in this report
Complaint

Allegations0 substantiated · 2 unsubstantiated · 0 unfounded

No deficiencies recorded in this report
Complaint

Allegations0 substantiated · 1 unsubstantiated · 0 unfounded

No deficiencies recorded in this report
Complaint

Allegations0 substantiated · 3 unsubstantiated · 0 unfounded

No deficiencies recorded in this report
Complaint

Allegations1 substantiated · 3 unsubstantiated · 0 unfounded · 1 cited

Staffing, personnel, and trainingType A
Official classification
Type A
Official code
87411(c)(D)
Regulation authority
CCR

What the official deficiency says

Personnel Requirements - General All RCFE staff who assist residents with personal activities of daily living shall receive initial and annual training as specified in Health and Safety Code sections 1569.625 and 1569.69 Policies and procedures regarding medications, including the knowledge in Section 87411(d)(4). This requirement is not met as evidenced by: Based on interviews conducted facility failed to have Staff S2 receive medication training which caused an Immediate Health and Safety Risk to residents in care.

Official plan of correction

Facility Administrator submitted medication certificate for Staff S2. Deficiency cleared.

Deadline recorded: Dec 9, 2022. A deadline is not proof that correction was completed.

Official record says corrected or clearedOn or before Dec 9, 2022
Correction deadline recordedDeadline Dec 9, 2022
View official report
Complaint

Allegations0 substantiated · 2 unsubstantiated · 0 unfounded

No deficiencies recorded in this report
Complaint

Allegations0 substantiated · 2 unsubstantiated · 0 unfounded

No deficiencies recorded in this report
Complaint

Allegations1 substantiated · 1 unsubstantiated · 0 unfounded · 1 cited · investigated over 2 visits

Incident reportingType B
Official classification
Type B
Official code
87211(a)(1)
Regulation authority
CCR

What the official deficiency says

Reporting Requirements. A written report shall be submitted to the licensing agency and to the person responsible for the resident within seven days of the occurrence of any of the events specified in (A) through (D) below.... This requirement was not met evidenced by: Based on record review and interviews conducted the facility failed to report R1's fall incident dated 4/3/22, and toe injury dated 4/4/22. Staff acknowledged it forgot to submit the incident report. This poses a potential health and safety risk to residents in care.

Official plan of correction

Administrator agrees to conduct staff training on reporting requirements and send a copy of the inservice training log to LPA by POC due date

Deadline recorded: Apr 22, 2022. A deadline is not proof that correction was completed.

Plan of correction recorded
Correction deadline recordedDeadline Apr 22, 2022
Correction not verified in available records
View official report
Complaint

Part of the complaint whose outcome is recorded on Apr 15, 2022 · Control 28-AS-20220408164558

No deficiencies recorded in this report

Source and limits

California Department of Social Services, Community Care Licensing Division. Public facility history is described by the source as a five-year window. Older records and previous-licensee history may require a regional-office request. Type 741 RCFE-CCRCs, nursing homes, and other care settings are excluded from this page.

Read the data methodology