Complaint
Allegations0 substantiated · 5 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportDURANDO HOME II
38757 37TH STREET EAST, Palmdale CA 93552
4 bedsLatest official report Apr 18, 2026Licensed
Additional info
- Telephone
- (661) 266-0551
- Licensee
- DURANDO HOME INC.
- Administrator
- JAMES DURANDO
- Contact
- JAMES DURANDO
- License first date
- Feb 25, 2004
- License effective date
- Feb 25, 2004
- District office
- WOODLAND HILLS S.RO · (818) 596-4334
- Regional office
- 31
- Clients served
- 935 - ELDERLY
Summary
The available records show 4 Type A and 7 Type B deficiencies for this facility.
- Most recent inspection
- Apr 18, 2026
- Most recent deficiency
- Apr 18, 2026
No later report is available, so the records do not show what happened afterward.
What Type A and Type B mean
- Type A
- Violations of licensing requirements that, if not corrected, have a direct and immediate risk to the health, safety, or personal rights of persons in care.
- Type B
- Violations of licensing requirements that, without correction, could become a risk to the health, safety, or personal rights of persons in care.
Both classifications are published by California CDSS and are shown as published. SeniorLivingFacts does not rename them or add a severity level of its own.
At a glance
Counts cover the five-year public record. Typical figures are the median for the 1,564 Los Angeles County facilities licensed for 6 or fewer beds.
In the available public five-year record, CCLD published 18 reports for this facility: 6 inspections, 12 complaint investigations, and 0 licensing or administrative records.
Those records contain 4 Type A and 7 Type B deficiencies.
0 deficiencies have explicit official correction or clearance evidence in the loaded records.
- Official inspections
- 6
- Recorded deficiencies
- 11
- Type A deficiencies
- 4
- Type B deficiencies
- 7
- Substantiated complaints
- 2
- Repeated topics
- 0
More than the typical 4
2 in the last 12 months
Well above the typical 1
5 in the last 12 months
Most this size have none
0 in the last 12 months
Most this size have none
5 in the last 12 months
Most this size have none
1 in the last 12 months
Last 36 months
Repeated topics
Topics cited in more than one report during the last 36 months. A repeat may show a pattern worth asking about. Each date opens its report below.
No topic repeats in the last 36 months
No deficiency topic appears in more than one report during that window. This does not establish that nothing repeated earlier in the five-year record, and it is not a statement about current conditions.
Official report history
All preserved reports from the most recent to the oldest, sortable by report type.
Complaint
Allegations1 substantiated · 1 unsubstantiated · 0 unfounded · 1 cited
Medical and dental careType B
- Official classification
- Type B
- Official code
- 87465(a)(1)
- Regulation authority
- CCR
What the official deficiency says
87465 Incidental Medical and Dental Care.(a) ...routine medical and dental care and provide for assistance in obtaining such care... (1)The licensee shall arrange, or assist in arranging, for medical and dental care... This requirement is not met as evidenced by: Based on interviews and Record review the licensee did not ensure that four of the four residents received their health appointments as needed which poses/posed a potential health, safety or personal rights risk to persons in care.
Official plan of correction
The licensee will review the regulation and email LPA Segovia a statment of understanding including documentation confirming the process of updating R1's dental insurance by POC due date.
Deadline recorded: Dec 3, 2025. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Dec 3, 2025
Correction not verified in available records
Complaint
Allegations0 substantiated · 5 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 3 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 2 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 2 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 3 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations1 substantiated · 0 unsubstantiated · 0 unfounded · 1 cited
Health conditions and treatmentsType A
- Official classification
- Type A
- Official code
- 87470(c)(1)(F)
- Regulation authority
- CCR
What the official deficiency says
87470(c) Infection Control Requirements shall be developed by the licensee... (1) The Infection Control Plan shall include: (F) Staff shall demonstrate knowledge... appropriate to the job assigned and... This requirement is not met as evidenced by: Based on an interview and LPA observation the licensee/administrator confirmed that during a previous visit conducted by the credible witness, staff did not comply with the section cited above by not wearing masks, which poses an immediate Health and Safety and personal rights risk to persons in care.
Official plan of correction
Licensee/Administrator agreed to provide in house training with all staff regarding Infection Control Requirements and COVID Protocol. A written statement signed by all staff regarding such training shall be emailed to LPA no later than 01/28/23.
Deadline recorded: Jan 28, 2023. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Jan 28, 2023
Correction not verified in available records
Complaint
Allegations0 substantiated · 2 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 4 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Basic services and supervisionType A
- Official classification
- Type A
- Official code
- 87466
- Regulation authority
- CCR
What the official deficiency says
87466 Observation of the Resident The licensee shall ensure that residents are regularly observed for changes in physical, mental, emotional and social functioning and that appropriate assistance is provided when such observation reveals unmet needs. This requirement has not been met as evidenced by facility staff failing to observe resident’s pressure injury, allowing for it to progress to a wound greater than a stage II. This possesses an immediate health and safety risk to the resident in care.
Official plan of correction
As POC, licensee will review this section with their staff and certify that they have read and understood regulation. As proof of POC, the licensee will submit signed documentation that they have reviewed and understand this section of the regulation. POC is due by 6/16/22.
Deadline recorded: Jun 9, 2022. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Jun 9, 2022
Correction not verified in available records
Medical and dental careType A
- Official classification
- Type A
- Official code
- 87465(a)(1)
- Regulation authority
- CCR
What the official deficiency says
87465 Incidental Medical and Dental Care: (a) A plan for incidental medical and dental care shall be developed by each facility. The plan shall encourage routine medical and dental care and provide for assistance in obtaining such care, by compliance with the following: (1) The licensee shall arrange or assist in arranging, for medical and dental care appropriate to the conditions and needs of residents. This requirement has not been met as evidenced by the licensee failing to replace the resident’s home health services after her contract with her previous home health agency had expired. Contiinue }
Official plan of correction
This poses as an immediate health and safety risk to the resident in care. As POC, licensee will review this section with their staff and certify that they have read and understood regulation. As proof of POC, the licensee will submit signed documentation that they have reviewed and understand this section of the regulation. POC is due by 6/16/22.
Deadline recorded: Jun 9, 2022. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Jun 9, 2022
Correction not verified in available records
Complaint
Allegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportSource and limits
California Department of Social Services, Community Care Licensing Division. Public facility history is described by the source as a five-year window. Older records and previous-licensee history may require a regional-office request. Type 741 RCFE-CCRCs, nursing homes, and other care settings are excluded from this page.
Read the data methodology