SOUTHLAND LIVING

11701 STUDEBAKER ROAD, Norwalk CA 90650

Facility 198601962 · RESIDENTIAL CARE ELDERLY (740)

75 bedsLatest official report May 12, 2026Licensed

Additional info
Licensee
SOUTHLAND MANAGEMENT LLC
Administrator
TRAN, VICTORIA
Contact
TRAN, VICTORIA
License first date
Feb 25, 2016
License effective date
Feb 25, 2016
District office
MONTEREY PARK ASC · (323) 980-4934
Regional office
28
Clients served
985 - RCFE / HOSPICE

Summary

The available records show 1 Type A and 4 Type B deficiencies for this facility.

Most recent inspection
Feb 20, 2026
Most recent deficiency
Feb 20, 2026

1 later report, on May 12, 2026, recorded no deficiencies, though the records do not say whether they were follow-ups.

What Type A and Type B mean
Type A
Violations of licensing requirements that, if not corrected, have a direct and immediate risk to the health, safety, or personal rights of persons in care.
Type B
Violations of licensing requirements that, without correction, could become a risk to the health, safety, or personal rights of persons in care.

Both classifications are published by California CDSS and are shown as published. SeniorLivingFacts does not rename them or add a severity level of its own.

At a glance

Counts cover the five-year public record. Typical figures are the median for the 212 Los Angeles County facilities licensed for 50 or more beds.

In the available public five-year record, CCLD published 27 reports for this facility: 8 inspections, 19 complaint investigations, and 0 licensing or administrative records.

Those records contain 1 Type A and 4 Type B deficiencies.

0 deficiencies have explicit official correction or clearance evidence in the loaded records.

Official inspections
8

More than the typical 7

1 in the last 12 months

Recorded deficiencies
5

Fewer than the typical 8

1 in the last 12 months

Type A deficiencies
1

Fewer than the typical 3

1 in the last 12 months

Type B deficiencies
4

Fewer than the typical 5

0 in the last 12 months

Substantiated complaints
4

More than the typical 3

0 in the last 12 months

Repeated topics
0

Last 36 months

Repeated topics

Topics cited in more than one report during the last 36 months. A repeat may show a pattern worth asking about. Each date opens its report below.

No topic repeats in the last 36 months

No deficiency topic appears in more than one report during that window. This does not establish that nothing repeated earlier in the five-year record, and it is not a statement about current conditions.

Official report history

All preserved reports from the most recent to the oldest, sortable by report type.

Complaint

Allegations0 substantiated · 1 unsubstantiated · 0 unfounded

No deficiencies recorded in this report
Inspection
Medication handling and storageType A
Official classification
Type A
Official code
87465(h)(4)
Regulation authority
CCR

What the official deficiency says

(h) The following requirements shall apply to medications which are centrally stored: (4) All centrally stored medications shall be labeled and maintained in compliance with state and federal laws. No persons other than the dispensing pharmacist shall alter a prescription label. This requirement is not met as evidenced by: Deficient Practice Statement Based on [(observation) (interview) (record review)], the licensee did not comply with the section cited above in [count] out of [total count] [(objects) (persons)] [identifiers] which poses an immediate health, safety or personal rights risk to persons in care.

Official plan of correction

POC Due Date: Plan of Correction

Citation dismissed - not a correction

Deficiency Dismissed Type A Section Cited CCR 87465(h)(4)

Plan of correction recorded
Correction not verified in available records
View official report
Complaint

Allegations0 substantiated · 0 unsubstantiated · 1 unfounded

No deficiencies recorded in this report
Complaint

Allegations0 substantiated · 2 unsubstantiated · 0 unfounded · investigated over 2 visits

No deficiencies recorded in this report
Complaint

Part of the complaint whose outcome is recorded on May 3, 2025 · Control 28-AS-20250127105952

No deficiencies recorded in this report
Complaint

Allegations0 substantiated · 5 unsubstantiated · 0 unfounded

No deficiencies recorded in this report
Complaint

Allegations0 substantiated · 0 unsubstantiated · 3 unfounded

No deficiencies recorded in this report
Complaint

Allegations0 substantiated · 1 unsubstantiated · 0 unfounded

No deficiencies recorded in this report
Complaint

Allegations0 substantiated · 1 unsubstantiated · 0 unfounded

No deficiencies recorded in this report
Complaint

Allegations0 substantiated · 3 unsubstantiated · 0 unfounded · investigated over 2 visits

No deficiencies recorded in this report
Complaint

Allegations0 substantiated · 1 unsubstantiated · 0 unfounded

No deficiencies recorded in this report
Complaint

Allegations0 substantiated · 0 unsubstantiated · 6 unfounded

No deficiencies recorded in this report
Complaint

Allegations0 substantiated · 2 unsubstantiated · 0 unfounded

No deficiencies recorded in this report
Complaint

Allegations0 substantiated · 3 unsubstantiated · 0 unfounded

No deficiencies recorded in this report
Complaint

Allegations0 substantiated · 0 unsubstantiated · 1 unfounded

No deficiencies recorded in this report
Complaint

Allegations1 substantiated · 2 unsubstantiated · 0 unfounded · 1 cited

Facility condition and maintenanceType B
Official classification
Type B
Official code
87303(a)
Regulation authority
CCR

What the official deficiency says

Maintenance and Operation. The facility shall be clean, safe, sanitary and in good repair at all times. Maintenance shall include provision of maintenance services and procedures for the safety and well-being of residents, employees and visitors. This requirement is not being met as evidenced by: Statements obtained confirmed observing cockroaches in facility hallways and in resident rooms. At 11:55am, LPA toured the dining room and observed dead cockroaches throughout the dining room area. At 12:02am, LPA toured room 69-A and observed dead cockroaches in the living room area, bathroom floor, bathroom cabinet, and inside the bathtub.

Official plan of correction

Administrator will develop a plan with a licensed pest control company and provide a copy of the contract to CCL outlining a revised approach to eradicate the ongoing issue of cockroaches inside the facility. POC must be submitted to CCL by the POC due date.

Deadline recorded: Jul 15, 2022. A deadline is not proof that correction was completed.

Plan of correction recorded
Correction deadline recordedDeadline Jul 15, 2022
Correction not verified in available records
View official report
Complaint

Allegations0 substantiated · 2 unsubstantiated · 0 unfounded

No deficiencies recorded in this report
Complaint

Part of the complaint whose outcome is recorded on Dec 21, 2023 · Control 28-AS-20220506112905

No deficiencies recorded in this report
Complaint

Allegations1 substantiated · 0 unsubstantiated · 0 unfounded · 1 cited

Facility condition and maintenanceType B
Official classification
Type B
Official code
87303
Regulation authority
CCR

What the official deficiency says

Maintenance and Operations The facility shall be clean, safe, sanitary and in good repair at all times. Maintenance shall include provision of maintenance services and procedures for the safety and well-being of residents, employees and visitors. This requirement has not been met as evidence by: During todays visit, LPA oberved there to be washers and dryers in need of repairing/replacing and 2 in operable dryers in laundry room #3. Flooring in laundry room #1 in need of replacing, and laundry room #2 in need of a thorough cleaning/dust removal which can pose a health and safety risk for residents in care.

Official plan of correction

The Licensee/Administrator shall have items cleaned/replaced/repaired and/or removed by POC date 06/22/22 and send proof of corrections to CCLD/Attn Nicol Wesley.

Deadline recorded: Jun 22, 2022. A deadline is not proof that correction was completed.

Plan of correction recorded
Correction deadline recordedDeadline Jun 22, 2022
Correction not verified in available records
View official report
Inspection
Facility condition and maintenanceType B
Official classification
Type B
Official code
87303(a)
Regulation authority
CCR

What the official deficiency says

Maintenance and Operations The facility shall be clean, safe, sanitary and in good repair at all times. Maintenance shall include provision of maintenance services and procedures for the safety and well-being of residents, employees and visitors. This requirement has not been met as evidence by: During todays visit, LPA Wesley observed several wooden pallets, older washers, bedframes, brown wrought iron gate, yellow iron fencing, old bedroom furniture, boxes, wood pieces, broken down work truck(tags expired 2020)....Which poses a potential health and safety risk for residents in care.

Official plan of correction

The Licensee/Administrator shall have items removed by POC date 06/07/22 and send proof of corrections to CCLD/Attn Nicol Wesley.

Deadline recorded: Jun 7, 2022. A deadline is not proof that correction was completed.

Plan of correction recorded
Correction deadline recordedDeadline Jun 7, 2022
Correction not verified in available records
View official report
Complaint

Allegations1 substantiated · 0 unsubstantiated · 0 unfounded · 1 cited

Resident rightsType B
Official classification
Type B
Official code
87218(a)(2)
Regulation authority
CCR

What the official deficiency says

Theft and Loss A licensee who fails to make reasonable efforts to safeguard resident property, shall reimburse a resident for or replace stolen or lost resident property at its current value. This requirement has not been met as evidence by: On 01/26/22, Amazon delivered a package#112-03293623067463 to the facility that was received in the reception area for resident #1 in which they never received the package. This can pose a potential health and safety risk for residents in care.

Official plan of correction

The Licensee/Administrator shall provide a refund to resident #1 in the amount of $20.94 by POC date 05/17/22 and send proof of corrections to CCLD/Attn Nicol Wesley.

Deadline recorded: May 17, 2022. A deadline is not proof that correction was completed.

Plan of correction recorded
Correction deadline recordedDeadline May 17, 2022
Correction not verified in available records
View official report
1 complaint has no published investigation report

The official record holds these complaints, but no investigation report was published for them. Their outcome is shown as the source recorded it.

  • Oct 13, 2021 · Control 28-AS-20210812140900

    Allegations1 substantiated · 1 unsubstantiated · 0 unfounded · 1 cited

Source and limits

California Department of Social Services, Community Care Licensing Division. Public facility history is described by the source as a five-year window. Older records and previous-licensee history may require a regional-office request. Type 741 RCFE-CCRCs, nursing homes, and other care settings are excluded from this page.

Read the data methodology