Allegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportSOUTHLAND LIVING
11701 STUDEBAKER ROAD, Norwalk CA 90650
75 bedsLatest official report May 12, 2026Licensed
Additional info
- Telephone
- (562) 406-7326
- Licensee
- SOUTHLAND MANAGEMENT LLC
- Administrator
- TRAN, VICTORIA
- Contact
- TRAN, VICTORIA
- License first date
- Feb 25, 2016
- License effective date
- Feb 25, 2016
- District office
- MONTEREY PARK ASC · (323) 980-4934
- Regional office
- 28
- Clients served
- 985 - RCFE / HOSPICE
Summary
The available records show 1 Type A and 4 Type B deficiencies for this facility.
- Most recent inspection
- Feb 20, 2026
- Most recent deficiency
- Feb 20, 2026
1 later report, on May 12, 2026, recorded no deficiencies, though the records do not say whether they were follow-ups.
What Type A and Type B mean
- Type A
- Violations of licensing requirements that, if not corrected, have a direct and immediate risk to the health, safety, or personal rights of persons in care.
- Type B
- Violations of licensing requirements that, without correction, could become a risk to the health, safety, or personal rights of persons in care.
Both classifications are published by California CDSS and are shown as published. SeniorLivingFacts does not rename them or add a severity level of its own.
At a glance
Counts cover the five-year public record. Typical figures are the median for the 212 Los Angeles County facilities licensed for 50 or more beds.
In the available public five-year record, CCLD published 27 reports for this facility: 8 inspections, 19 complaint investigations, and 0 licensing or administrative records.
Those records contain 1 Type A and 4 Type B deficiencies.
0 deficiencies have explicit official correction or clearance evidence in the loaded records.
- Official inspections
- 8
- Recorded deficiencies
- 5
- Type A deficiencies
- 1
- Type B deficiencies
- 4
- Substantiated complaints
- 4
- Repeated topics
- 0
More than the typical 7
1 in the last 12 months
Fewer than the typical 8
1 in the last 12 months
Fewer than the typical 3
1 in the last 12 months
Fewer than the typical 5
0 in the last 12 months
More than the typical 3
0 in the last 12 months
Last 36 months
Repeated topics
Topics cited in more than one report during the last 36 months. A repeat may show a pattern worth asking about. Each date opens its report below.
No topic repeats in the last 36 months
No deficiency topic appears in more than one report during that window. This does not establish that nothing repeated earlier in the five-year record, and it is not a statement about current conditions.
Official report history
All preserved reports from the most recent to the oldest, sortable by report type.
Medication handling and storageType A
- Official classification
- Type A
- Official code
- 87465(h)(4)
- Regulation authority
- CCR
What the official deficiency says
(h) The following requirements shall apply to medications which are centrally stored: (4) All centrally stored medications shall be labeled and maintained in compliance with state and federal laws. No persons other than the dispensing pharmacist shall alter a prescription label. This requirement is not met as evidenced by: Deficient Practice Statement Based on [(observation) (interview) (record review)], the licensee did not comply with the section cited above in [count] out of [total count] [(objects) (persons)] [identifiers] which poses an immediate health, safety or personal rights risk to persons in care.
Official plan of correction
POC Due Date: Plan of Correction
Deficiency Dismissed Type A Section Cited CCR 87465(h)(4)
Allegations0 substantiated · 0 unsubstantiated · 1 unfounded
No deficiencies recorded in this reportAllegations0 substantiated · 2 unsubstantiated · 0 unfounded · investigated over 2 visits
No deficiencies recorded in this reportPart of the complaint whose outcome is recorded on May 3, 2025 · Control 28-AS-20250127105952
No deficiencies recorded in this reportAllegations0 substantiated · 5 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportAllegations0 substantiated · 0 unsubstantiated · 3 unfounded
No deficiencies recorded in this reportAllegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportAllegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportAllegations0 substantiated · 3 unsubstantiated · 0 unfounded · investigated over 2 visits
No deficiencies recorded in this reportAllegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportAllegations0 substantiated · 0 unsubstantiated · 6 unfounded
No deficiencies recorded in this reportAllegations0 substantiated · 2 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportAllegations0 substantiated · 3 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportAllegations0 substantiated · 0 unsubstantiated · 1 unfounded
No deficiencies recorded in this reportAllegations1 substantiated · 2 unsubstantiated · 0 unfounded · 1 cited
Facility condition and maintenanceType B
- Official classification
- Type B
- Official code
- 87303(a)
- Regulation authority
- CCR
What the official deficiency says
Maintenance and Operation. The facility shall be clean, safe, sanitary and in good repair at all times. Maintenance shall include provision of maintenance services and procedures for the safety and well-being of residents, employees and visitors. This requirement is not being met as evidenced by: Statements obtained confirmed observing cockroaches in facility hallways and in resident rooms. At 11:55am, LPA toured the dining room and observed dead cockroaches throughout the dining room area. At 12:02am, LPA toured room 69-A and observed dead cockroaches in the living room area, bathroom floor, bathroom cabinet, and inside the bathtub.
Official plan of correction
Administrator will develop a plan with a licensed pest control company and provide a copy of the contract to CCL outlining a revised approach to eradicate the ongoing issue of cockroaches inside the facility. POC must be submitted to CCL by the POC due date.
Deadline recorded: Jul 15, 2022. A deadline is not proof that correction was completed.
Allegations0 substantiated · 2 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportPart of the complaint whose outcome is recorded on Dec 21, 2023 · Control 28-AS-20220506112905
No deficiencies recorded in this reportAllegations1 substantiated · 0 unsubstantiated · 0 unfounded · 1 cited
Facility condition and maintenanceType B
- Official classification
- Type B
- Official code
- 87303
- Regulation authority
- CCR
What the official deficiency says
Maintenance and Operations The facility shall be clean, safe, sanitary and in good repair at all times. Maintenance shall include provision of maintenance services and procedures for the safety and well-being of residents, employees and visitors. This requirement has not been met as evidence by: During todays visit, LPA oberved there to be washers and dryers in need of repairing/replacing and 2 in operable dryers in laundry room #3. Flooring in laundry room #1 in need of replacing, and laundry room #2 in need of a thorough cleaning/dust removal which can pose a health and safety risk for residents in care.
Official plan of correction
The Licensee/Administrator shall have items cleaned/replaced/repaired and/or removed by POC date 06/22/22 and send proof of corrections to CCLD/Attn Nicol Wesley.
Deadline recorded: Jun 22, 2022. A deadline is not proof that correction was completed.
Facility condition and maintenanceType B
- Official classification
- Type B
- Official code
- 87303(a)
- Regulation authority
- CCR
What the official deficiency says
Maintenance and Operations The facility shall be clean, safe, sanitary and in good repair at all times. Maintenance shall include provision of maintenance services and procedures for the safety and well-being of residents, employees and visitors. This requirement has not been met as evidence by: During todays visit, LPA Wesley observed several wooden pallets, older washers, bedframes, brown wrought iron gate, yellow iron fencing, old bedroom furniture, boxes, wood pieces, broken down work truck(tags expired 2020)....Which poses a potential health and safety risk for residents in care.
Official plan of correction
The Licensee/Administrator shall have items removed by POC date 06/07/22 and send proof of corrections to CCLD/Attn Nicol Wesley.
Deadline recorded: Jun 7, 2022. A deadline is not proof that correction was completed.
Allegations1 substantiated · 0 unsubstantiated · 0 unfounded · 1 cited
Resident rightsType B
- Official classification
- Type B
- Official code
- 87218(a)(2)
- Regulation authority
- CCR
What the official deficiency says
Theft and Loss A licensee who fails to make reasonable efforts to safeguard resident property, shall reimburse a resident for or replace stolen or lost resident property at its current value. This requirement has not been met as evidence by: On 01/26/22, Amazon delivered a package#112-03293623067463 to the facility that was received in the reception area for resident #1 in which they never received the package. This can pose a potential health and safety risk for residents in care.
Official plan of correction
The Licensee/Administrator shall provide a refund to resident #1 in the amount of $20.94 by POC date 05/17/22 and send proof of corrections to CCLD/Attn Nicol Wesley.
Deadline recorded: May 17, 2022. A deadline is not proof that correction was completed.
1 complaint has no published investigation report
The official record holds these complaints, but no investigation report was published for them. Their outcome is shown as the source recorded it.
- Oct 13, 2021 · Control 28-AS-20210812140900
Allegations1 substantiated · 1 unsubstantiated · 0 unfounded · 1 cited
Source and limits
California Department of Social Services, Community Care Licensing Division. Public facility history is described by the source as a five-year window. Older records and previous-licensee history may require a regional-office request. Type 741 RCFE-CCRCs, nursing homes, and other care settings are excluded from this page.
Read the data methodology