LOVING ARMS RESIDENTIAL CARE FOR SENIOR III

11511 THOMAS PLACE, Norwalk CA 90650

Facility 198603623 · RESIDENTIAL CARE ELDERLY (740)

6 bedsLatest official report May 29, 2026Licensed

Additional info
Licensee
EMAC CARE SERVICES INC.
Administrator
CYNTHIA PABALAN
Contact
CYNTHIA PABALAN
License first date
Feb 14, 2023
License effective date
Feb 14, 2023
District office
MONTEREY PARK ASC · (323) 980-4934
Regional office
28
Clients served
983 - RCFE / DEMENTIA

Summary

The available records show 4 Type A and 1 Type B deficiencies for this facility.

Most recent inspection
Jan 6, 2026
Most recent deficiency
May 29, 2026

No later report is available, so the records do not show what happened afterward.

What Type A and Type B mean
Type A
Violations of licensing requirements that, if not corrected, have a direct and immediate risk to the health, safety, or personal rights of persons in care.
Type B
Violations of licensing requirements that, without correction, could become a risk to the health, safety, or personal rights of persons in care.

Both classifications are published by California CDSS and are shown as published. SeniorLivingFacts does not rename them or add a severity level of its own.

At a glance

Counts cover the five-year public record. Typical figures are the median for the 1,564 Los Angeles County facilities licensed for 6 or fewer beds.

In the available public five-year record, CCLD published 6 reports for this facility: 4 inspections, 1 complaint investigation, and 1 licensing or administrative record.

Those records contain 4 Type A and 1 Type B deficiencies.

1 deficiencies have explicit official correction or clearance evidence in the loaded records.

Official inspections
4

About the same as most this size

1 in the last 12 months

Recorded deficiencies
5

More than the typical 1

3 in the last 12 months

Type A deficiencies
4

Most this size have none

3 in the last 12 months

Type B deficiencies
1

Most this size have none

0 in the last 12 months

Substantiated complaints
1

Most this size have none

1 in the last 12 months

Repeated topics
1

Last 36 months

Repeated topics

Topics cited in more than one report during the last 36 months. A repeat may show a pattern worth asking about. Each date opens its report below.

Official report history

All preserved reports from the most recent to the oldest, sortable by report type.

Complaint

Allegations1 substantiated · 0 unsubstantiated · 0 unfounded · 1 cited

Resident rightsType A
Official classification
Type A
Official code
87468.2(a)(20)
Regulation authority
CCR

What the official deficiency says

87468.2 Additional Personal Rights of Residents in Privately Operated Facilities (a) In addition... Residents in All Facilities, (a) residents... have all of the following personal rights: (20) To be protected from involuntary transfers, discharges, and evictions. ... The above requirement was not met as evidenced by R1 was not permitted to return to the facility after a hospital stay. Documentation did not support that the facility could no longer provide sufficient level of care.

Official plan of correction

By POC due date Administrator will provide LPA with a signed statement of understanding of cited regulation sent to the Office fax.

Deadline recorded: May 30, 2026. A deadline is not proof that correction was completed.

Plan of correction recorded
Correction deadline recordedDeadline May 30, 2026
Correction not verified in available records
View official report
Inspection
Facility condition and maintenanceType A
Official classification
Type A
Official code
87303(e)(2)
Regulation authority
CCR

What the official deficiency says

This requirement is not met as evidenced by: CCR 87303(e) Water supplies and plumbing fixtures shall be maintained as follows(2) Faucets used by residents for personal care such as shaving and grooming shall deliver hot water. Hot water temperture shall be maintained to automatically regulate the temperture of hot water used by residents to attain a temperture of not less than 105 degree F (41 degree C) and not more than 120 degree F ( 49 degree C) Deficient Practice Statement Based on observation, the licensee did not comply with the section cited above in 1 out of 1 bathroom sinks used by residents delivered water that was above Title 22 regulations ( 135 F) which poses an immediate health, safety or personal rights risk to persons in care.

Official plan of correction

POC Due Date: 01/07/2026 Plan of Correction By POC Due date Licensee will lower the water temperture and then send a 3 day water log to the Licensing Office Fax.(323) 980-4912.

Plan of correction recorded
Correction not verified in available records
View official report
Facility condition and maintenanceType A
Official classification
Type A
Official code
87303(a)
Regulation authority
CCR

What the official deficiency says

This requirement is not met as evidenced by: CCR 8730 (a) The facility shall be clean, safe, sanitary and in good repair at all times. Maintenenance shall include provision of maintenance services and procedures for the safety and well-being of residents, employees and visitors. Deficient Practice Statement Based on observation, the licensee did not comply with the section cited above in 3 out of 4 smoke detectors in the facility did not function properly which poses an immediate health, safety or personal rights risk to 2 out of 2 persons in care.

Official plan of correction

POC Due Date: 01/07/2026 Plan of Correction By POC due date Licensee will render the smoke detectors operable by putting in new batteries. POC cleared during visit.

Official record says corrected or clearedRecorded in report dated Jan 6, 2026
Plan of correction recorded
View official report
Inspection
Facility condition and maintenanceType B
Official classification
Type B
Official code
87303(a)
Regulation authority
CCR

What the official deficiency says

Maintenance and Operation This requirement is not met as evidenced by: when LPA tried to enter the facility through the entrance gate, there was an overgowth of lawn and pavement pushed up, not allowing me to enter into the facility. Deficient Practice Statement Based on the LPA's observation, the licensee did not comply with the section cited above, which poses a potential health, safety or personal rights risk to persons in care.

Official plan of correction

POC Due Date: 03/21/2025 Plan of Correction The Licensee or Administrator shall have the entrance to the facility repaired by POC 03/21/25 and send POC to 323 980 4912 Attn: Nicol Wesley

Plan of correction recorded
Correction not verified in available records
View official report
Inspection
Facility condition and maintenanceType A
Official classification
Type A
Official code
87303(e)(2)
Regulation authority
CCR

What the official deficiency says

(e) Water supplies and plumbing fixtures shall be maintained as follows: (2) Faucets used by residents for personal care such as shaving and grooming shall deliver hot water. Hot water temperature controls shall be maintained to automatically regulate the temperature of hot water used by residents to attain a temperature of not less than 105 degree F (41 degrees C) and not more than 120 degree F (49 degrees C). This requirement is not met as evidenced by: Deficient Practice Statement Based on observation, the licensee did not comply with the section cited above as during facility tour water temperature was tested in main restroom and measured at 123.2 degrees F and also tested in jack and jill sinks within residnets bedroom which measured at 128.3 degrees F, which poses an immediate health, safety or personal rights risk to persons in care.

Official plan of correction

POC Due Date: 12/19/2023 Plan of Correction **Staff lowered water temperature during visit today** Licensee/Administrator will create a water log starting 12/19/2023 and record water temperature readings three times daily (morning, day, evening) for the next 5 calendar days, ending on 12/23/2023. Licensee/ Administrator will send proof of water temperature log to LPA via email by 12/24/23. First record of water log on 12/19/23 and subsequent recorded readings must measure within 105 -120 degress F, with date and time of reading.

Plan of correction recorded
Correction not verified in available records
View official report
Licensing recordNot an inspection of the operating facility
No deficiencies recorded in this report

Source and limits

California Department of Social Services, Community Care Licensing Division. Public facility history is described by the source as a five-year window. Older records and previous-licensee history may require a regional-office request. Type 741 RCFE-CCRCs, nursing homes, and other care settings are excluded from this page.

Read the data methodology