Complaint
Allegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportOLIVE BRANCH ASSISTED LIVING, THE
10215 BALBOA BLVD., Northridge CA 91325
146 bedsLatest official report Jul 23, 2026Licensed
Additional info
- Telephone
- (818) 368-8581
- Licensee
- NORTH HILLS RETIREMENT HOTEL, INC.
- Administrator
- CHARLES ARRIETA
- Contact
- CHARLES ARRIETA
- License first date
- May 28, 2008
- License effective date
- May 28, 2008
- District office
- WOODLAND HILLS S.RO · (818) 596-4334
- Regional office
- 31
- Clients served
- 935 - ELDERLY
Summary
The available records show 1 Type A and 3 Type B deficiencies for this facility.
- Most recent inspection
- May 22, 2026
- Most recent deficiency
- Feb 14, 2024
10 later reports, from Mar 26, 2024 through Jul 23, 2026, recorded no deficiencies, though the records do not say whether they were follow-ups.
What Type A and Type B mean
- Type A
- Violations of licensing requirements that, if not corrected, have a direct and immediate risk to the health, safety, or personal rights of persons in care.
- Type B
- Violations of licensing requirements that, without correction, could become a risk to the health, safety, or personal rights of persons in care.
Both classifications are published by California CDSS and are shown as published. SeniorLivingFacts does not rename them or add a severity level of its own.
At a glance
Counts cover the five-year public record. Typical figures are the median for the 212 Los Angeles County facilities licensed for 50 or more beds.
In the available public five-year record, CCLD published 24 reports for this facility: 8 inspections, 16 complaint investigations, and 0 licensing or administrative records.
Those records contain 1 Type A and 3 Type B deficiencies.
0 deficiencies have explicit official correction or clearance evidence in the loaded records.
- Official inspections
- 8
- Recorded deficiencies
- 4
- Type A deficiencies
- 1
- Type B deficiencies
- 3
- Substantiated complaints
- 2
- Repeated topics
- 0
More than the typical 7
1 in the last 12 months
Fewer than the typical 8
0 in the last 12 months
Fewer than the typical 3
0 in the last 12 months
Fewer than the typical 5
0 in the last 12 months
Fewer than the typical 3
0 in the last 12 months
Last 36 months
Repeated topics
Topics cited in more than one report during the last 36 months. A repeat may show a pattern worth asking about. Each date opens its report below.
No topic repeats in the last 36 months
No deficiency topic appears in more than one report during that window. This does not establish that nothing repeated earlier in the five-year record, and it is not a statement about current conditions.
Official report history
All preserved reports from the most recent to the oldest, sortable by report type.
Inspection
No deficiencies recorded in this report
Complaint
Allegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportInspection
No deficiencies recorded in this report
Complaint
Allegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 4 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportInspection
No deficiencies recorded in this report
Complaint
Allegations0 substantiated · 2 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 8 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations1 substantiated · 0 unsubstantiated · 0 unfounded · 1 cited
Facility condition and maintenanceType B
- Official classification
- Type B
- Official code
- 87303(a)
- Regulation authority
- CCR
What the official deficiency says
87303 (a)The facility shall be clean, safe, sanitary and in good repair at all times. Maintenance shall include provision of maintenance services and procedures for the safety and well-being of residents, employees and visitors. This requirement is not met as evidenced by: Based on the LPA observation and interviews the licensee/administrator did not ensure one out of one elevator at the facility to be in repair at all times which poses a Potential Health, Safety or Personal Rights risks to persons in care.
Official plan of correction
The licensee/admnistrator shall repair the elevator by POC due date: 03/14/24. The licensee/administrator shall send a picture/repair paperwork to the licensee.
Deadline recorded: Mar 14, 2024. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Mar 14, 2024
Correction not verified in available records
Complaint
Allegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 2 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportInspection
No deficiencies recorded in this report
Complaint
Allegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportInspection
Facility condition and maintenanceType B
- Official classification
- Type B
- Official code
- 87303(a)
- Regulation authority
- CCR
What the official deficiency says
87303 Maintenanc & Operation (a) The facility shall be clean, safe, sanitary and in good repair at all times. Maintenance shall include provision of maintenance services.. for the safety and well-being of residents, … This was evidenced by: LPA observed a damaged ceiling in a resident's room which has not been repaired and poses an immediate health, safety or personal rights risk to person in care.
Official plan of correction
Administrator stated will request maintenance staff members to repair the damaged ceiling.
Deadline recorded: Aug 1, 2023. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Aug 1, 2023
Correction not verified in available records
Complaint
Allegations0 substantiated · 5 unsubstantiated · 0 unfounded · investigated over 2 visits
No deficiencies recorded in this reportComplaint
Part of the complaint whose outcome is recorded on Mar 14, 2023 · Control 31-AS-20230202133910
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportInspection
No deficiencies recorded in this report
Inspection
No deficiencies recorded in this report
Complaint
Allegations1 substantiated · 1 unsubstantiated · 0 unfounded · 1 cited
Resident rightsType B
- Official classification
- Type B
- Official code
- 87218(a)(2)
- Regulation authority
- CCR
What the official deficiency says
87218(a)(2) Theft and Loss A licensee who fails to make reasonable efforts to safeguard resident property, shall reimburse a resident for or replace stolen or lost resident property at its current value. The licensee shall be presumed to have made reasonable efforts to safeguard resident property... This requirement is not met as evidenced by: Based on record review and interview, administrator did not ensure in safeguarding resident’s personal belongings by failing to fill out a LIC 9060 once R1 stated their personal belongings were missing or lost. This posses a potential health and safety risk to residents in care.
Official plan of correction
Administrator and staff will complete in house training on Theft and Loss program for the facility and how to properly fill a LIC 9060. Two pillows will be replaced for R1 of equal value and needs. Proof of training and receipt of pillow purchase should be emailed to LPA no later than 06/02/22.
Deadline recorded: Jun 2, 2022. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Jun 2, 2022
Correction not verified in available records
Inspection
Not classified in the sourceType A
- Official classification
- Type A
- Official code
- Not listed
- Regulation authority
- Not listed
What the official deficiency says
87470(c) Infection Control Requirements shall be developed by the licensee... (1) The Infection Control Plan shall include: (F) Staff shall demonstrate knowledge... appropriate to the job assigned and as evidenced by safe and effective job performance. This requirement was not met as evidenced by: Based on observations the licensee/staff did not comply with the cited section by not screening LPA " s for symptoms of COVID 19 upon entry and staff where not wearing masks, which poses and immediate Health and Safety and personal rights risk to persons in care.
Deadline recorded: May 20, 2022. A deadline is not proof that correction was completed.
Correction deadline recordedDeadline May 20, 2022
Correction not verified in available records
Source and limits
California Department of Social Services, Community Care Licensing Division. Public facility history is described by the source as a five-year window. Older records and previous-licensee history may require a regional-office request. Type 741 RCFE-CCRCs, nursing homes, and other care settings are excluded from this page.
Read the data methodology