Facility condition and maintenance
Cited in 2 reports, with 3 deficiencies in total.
VELVET CARE 2
16909 CITRONIA STREET, North Hills CA 91343
6 bedsLatest official report Mar 30, 2026Licensed
Additional info
- Telephone
- (310) 480-2009
- Licensee
- VELVET CARE
- Administrator
- PAROYAN, NAIRA
- Contact
- PAROYAN, NAIRA
- License first date
- Dec 13, 2023
- License effective date
- Dec 13, 2023
- District office
- WOODLAND HILLS S.RO · (818) 596-4334
- Regional office
- 31
- Clients served
- 935 - ELDERLY
Summary
The available records show 3 Type A and 1 Type B deficiencies for this facility.
- Most recent inspection
- Dec 15, 2025
- Most recent deficiency
- May 29, 2024
5 later reports, from Nov 26, 2024 through Mar 30, 2026, recorded no deficiencies, though the records do not say whether they were follow-ups.
What Type A and Type B mean
- Type A
- Violations of licensing requirements that, if not corrected, have a direct and immediate risk to the health, safety, or personal rights of persons in care.
- Type B
- Violations of licensing requirements that, without correction, could become a risk to the health, safety, or personal rights of persons in care.
Both classifications are published by California CDSS and are shown as published. SeniorLivingFacts does not rename them or add a severity level of its own.
At a glance
Counts cover the five-year public record. Typical figures are the median for the 1,564 Los Angeles County facilities licensed for 6 or fewer beds.
In the available public five-year record, CCLD published 11 reports for this facility: 4 inspections, 5 complaint investigations, and 2 licensing or administrative records.
Those records contain 3 Type A and 1 Type B deficiencies.
0 deficiencies have explicit official correction or clearance evidence in the loaded records.
- Official inspections
- 4
- Recorded deficiencies
- 4
- Type A deficiencies
- 3
- Type B deficiencies
- 1
- Substantiated complaints
- 1
- Repeated topics
- 1
About the same as most this size
1 in the last 12 months
More than the typical 1
0 in the last 12 months
Most this size have none
0 in the last 12 months
Most this size have none
0 in the last 12 months
Most this size have none
0 in the last 12 months
Last 36 months
Repeated topics
Topics cited in more than one report during the last 36 months. A repeat may show a pattern worth asking about. Each date opens its report below.
Official report history
All preserved reports from the most recent to the oldest, sortable by report type.
Complaint
Allegations0 substantiated · 3 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportInspection
No deficiencies recorded in this report
Complaint
Allegations0 substantiated · 2 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 3 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportInspection
No deficiencies recorded in this report
Inspection
Facility condition and maintenanceType A
- Official classification
- Type A
- Official code
- 87305(a)
- Regulation authority
- CCR
What the official deficiency says
Section 87305(a) Alterations to Existing Building or New Facilities. Prior to construction or alterations, all facilities shall obtain a building permit. LPA observed that a portion of the garage has a new passageway from the garage to the hallway of the facility.
Official plan of correction
Liciensee shall remove, close and lock the passageway from the garage and the hallway and agrees to comply with Title 22 regulations regarding accommodations. Plan of correction is due by 6.12.2024
Deadline recorded: May 29, 2024. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline May 29, 2024
Correction not verified in available records
Complaint
Allegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportInspection
Resident rightsType A
- Official classification
- Type A
- Official code
- 87468.2(A)(1)
- Regulation authority
- CCR
What the official deficiency says
To have a reasonable level of personal privacy in accommodations, medical treatment, personal care and assistance, visits, communications, telephone conversations, use of the Internet, and meetings of resident and family groups. This requirement is not met as evidenced by: Staff would just barged into bedroom #4 without knocking in order to gain access for the exit doors that leads to the garage.
Official plan of correction
Licensee/administrator will submit a written statement notifying the department what steps will be taken to clear this deficiency and
Deadline recorded: Apr 24, 2024. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Apr 24, 2024
Correction not verified in available records
Complaint
Allegations2 substantiated · 0 unsubstantiated · 0 unfounded · 2 cited
Facility condition and maintenanceType A
- Official classification
- Type A
- Official code
- 87307(d)(6)
- Regulation authority
- CCR
What the official deficiency says
Personal Accommodations and Services: The following space and safety provisions shall apply to all facilities: All outdoor and indoor passageways and stairways shall be kept free of obstruction. All outdoor and indoor passageways and stairways shall be kept free of obstruction. This requirement is not met as evidenced by: The staff uses bedroom #4 as a walkway as a pass through that leads to the garage.
Official plan of correction
Licensee/administrator will submit a written statement notifying the department what steps will be taken to clear this deficiency and to ensure such deficiency will not reoccur.
Deadline recorded: Apr 24, 2024. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Apr 24, 2024
Correction not verified in available records
Facility condition and maintenanceType B
- Official classification
- Type B
- Official code
- 87307(a)
- Regulation authority
- CCR
What the official deficiency says
Personal Accommodations and Services: Living accommodations and grounds shall be related to the facility's function. The facility shall be large enough to provide comfortable living accommodations and privacy for the residents, staff, and others who may reside in the facility. This requirement is not met as evidenced by: Facility used the garage as a staff living space.
Official plan of correction
Personal belongings needs to be removed and an updated LIC 500 since staff would not be living in facility anymore.
Deadline recorded: Apr 24, 2024. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Apr 24, 2024
Correction not verified in available records
Licensing recordNot an inspection of the operating facility
No deficiencies recorded in this report
Licensing recordNot an inspection of the operating facility
No deficiencies recorded in this report
Source and limits
California Department of Social Services, Community Care Licensing Division. Public facility history is described by the source as a five-year window. Older records and previous-licensee history may require a regional-office request. Type 741 RCFE-CCRCs, nursing homes, and other care settings are excluded from this page.
Read the data methodology