BENTLEY MANOR

3425 MCLAUGHLIN AVENUE, Los Angeles CA 90066

Facility 198320301 · RESIDENTIAL CARE ELDERLY (740)

27 bedsLatest official report Feb 17, 2026Licensed

Additional info
Licensee
SPECIALIZED COMMUNITY HEALTHCARE COMPANY
Administrator
ALCARAZ, MONA M
Contact
ALCARAZ, MONA M
License first date
Aug 22, 2022
License effective date
Aug 22, 2022
District office
EL SEGUNDO ASC · (424) 544-1075
Regional office
11
Clients served
983 - RCFE / DEMENTIA, 985 - RCFE / HOSPICE

Summary

The available records show 3 Type A and 1 Type B deficiencies for this facility.

Most recent inspection
Sep 18, 2025
Most recent deficiency
Aug 24, 2023

7 later reports, from Aug 9, 2024 through Feb 17, 2026, recorded no deficiencies, though the records do not say whether they were follow-ups.

What Type A and Type B mean
Type A
Violations of licensing requirements that, if not corrected, have a direct and immediate risk to the health, safety, or personal rights of persons in care.
Type B
Violations of licensing requirements that, without correction, could become a risk to the health, safety, or personal rights of persons in care.

Both classifications are published by California CDSS and are shown as published. SeniorLivingFacts does not rename them or add a severity level of its own.

At a glance

Counts cover the five-year public record. Typical figures are the median for the 31 Los Angeles County facilities licensed for 16 to 49 beds, except where too few exist to state one — those come from facilities with 7 or more beds.

In the available public five-year record, CCLD published 19 reports for this facility: 7 inspections, 10 complaint investigations, and 2 licensing or administrative records.

Those records contain 3 Type A and 1 Type B deficiencies.

0 deficiencies have explicit official correction or clearance evidence in the loaded records.

Official inspections
7

About the same as most this size

1 in the last 12 months

Recorded deficiencies
4

Fewer than the typical 7

0 in the last 12 months

Type A deficiencies
3

More than the typical 2

0 in the last 12 months

Type B deficiencies
1

Fewer than the typical 4

0 in the last 12 months

Substantiated complaints
1

Fewer than the typical 2

0 in the last 12 months

Repeated topics
0

Last 36 months

Repeated topics

Topics cited in more than one report during the last 36 months. A repeat may show a pattern worth asking about. Each date opens its report below.

No topic repeats in the last 36 months

No deficiency topic appears in more than one report during that window. This does not establish that nothing repeated earlier in the five-year record, and it is not a statement about current conditions.

Official report history

All preserved reports from the most recent to the oldest, sortable by report type.

Complaint

Allegations0 substantiated · 2 unsubstantiated · 0 unfounded

No deficiencies recorded in this report
Complaint

Allegations0 substantiated · 2 unsubstantiated · 0 unfounded · investigated over 3 visits

No deficiencies recorded in this report
Complaint

Part of the complaint whose outcome is recorded on Feb 11, 2026 · Control 11-AS-20250722134621

No deficiencies recorded in this report
Complaint

Part of the complaint whose outcome is recorded on Feb 11, 2026 · Control 11-AS-20250722134621

No deficiencies recorded in this report
Complaint

Allegations0 substantiated · 3 unsubstantiated · 0 unfounded

No deficiencies recorded in this report
Complaint

Allegations1 substantiated · 2 unsubstantiated · 0 unfounded · 2 cited · investigated over 2 visits

Licensing and administrationType A
Official classification
Type A
Official code
1569.605
Regulation authority
HSC

What the official deficiency says

HSC 1569.605 –Liability insurance… all residential care facilities for the elderly … shall maintain liability insurance covering injury to residents and guests in the amount of at least one million dollars ($1,000,000) per occurrence and three million dollars ($3,000,000) in the total annual aggregate, caused by the negligent acts or omissions to act of, or neglect by, the licensee or its employees. This requirement was not met as evidenced by: Based on liability insurance records reviewed, interviews conducted with Administrator and relevant witnesses, it was determined that the licensee did not have required liability insurance coverage for 08/26/2022 to 12/06/22 which poses an immediate safety risk to residents in care.

Official plan of correction

Licensee stated they will obtain liability insurance that complies with Health & Safety Code section 1569.605 and submit proof to LPA by POC due date (08/25/23).

Deadline recorded: Aug 25, 2023. A deadline is not proof that correction was completed.

Plan of correction recorded
Correction deadline recordedDeadline Aug 25, 2023
Correction not verified in available records
View official report
Complaint

Allegations0 substantiated · 3 unsubstantiated · 0 unfounded

No deficiencies recorded in this report
Complaint

Part of the complaint whose outcome is recorded on Aug 24, 2023 · Control 11-AS-20221212123347

Licensing and administrationType A
Official classification
Type A
Official code
1569.605
Regulation authority
HSC

What the official deficiency says

HSC 1569.605 –Liability insurance… all residential care facilities for the elderly … shall maintain liability insurance covering injury to residents and guests in the amount of at least one million dollars ($1,000,000) per occurrence and three million dollars ($3,000,000) in the total annual aggregate, caused by the negligent acts or omissions to act of, or neglect by, the licensee or its employees. This requirement was not met as evidenced by: Based on liability insurance records reviewed, interviews conducted with Administrator and relevant witnesses, it was determined that the licensee did not have required liability insurance coverage for 08/26/2022 to present which poses an immediate safety risk to residents in care. Based on interviews and records review, the licensee did not maintain liability insurance covering injury to residents and guests in the amounts specified which posed a potential Health, Safety, or Personal Rights risk to 25 persons in care.

Official plan of correction

Licensee stated they will obtain liability insurance that complies with Health & Safety Code section 1569.605 and submit proof to LPA by POC due date (05/24/23).

Deadline recorded: May 24, 2023. A deadline is not proof that correction was completed.

Plan of correction recorded
Correction deadline recordedDeadline May 24, 2023
Correction not verified in available records
View official report
Complaint

Allegations0 substantiated · 2 unsubstantiated · 0 unfounded

No deficiencies recorded in this report
Complaint

Allegations0 substantiated · 1 unsubstantiated · 0 unfounded

No deficiencies recorded in this report
Inspection
Background checksType A
Official classification
Type A
Official code
87355(c)(1)(C)
Regulation authority
CCR

What the official deficiency says

87355(c)(1)(c) A licensee or applicant for a license may request a transfer of a criminal record clearance from one state licensed facility to another, or from Trust Line to a state licensed facility by providing the following documents to the Department: (1) A signed Criminal Background Clearance Transfer Request, LIC 9182. This requirement is not met as evidenced by: Deficient Practice Statement Based on (observation)(record review), the licensee did not comply with the section cited above. LPA identified staff #2-#10 did not have a Criminal Clearance Background Clearance Transfer associated at this facility. This violation poses an immediate health, safety or personal rights risk to persons in care.

Official plan of correction

POC Due Date: 12/14/2022 Plan of Correction Licensee to ensure that all staff prior to working in the facility obtain a Criminal Background Clearance and Criminal Background Transfer Request and provide proof of correction to CCLD by POC due date. ***A CIVIL PENALTY IS BEING ISSUED TODAY*** POC due: 12/14/22

Citation dismissed - not a correction

Deficiency Dismissed Type A Section Cited CCR 87355(c)(1)(C)

Plan of correction recorded
Correction not verified in available records
View official report
Administrator qualificationsType B
Official classification
Type B
Official code
87405(b)(2)
Regulation authority
CCR

What the official deficiency says

87405(b)(2) Administrator-Qualifications and Duties. (b) The administrator of a facility or facilities shall have the responsibility and authority to carry out the policies of the licensee. (2) Knowledge of and ability to conform to the applicable laws, rules and regulations. This requirement is not met as evidenced by: Deficient Practice Statement Based on interview and record reviews the administrator failed to adhere to Title 22 regulations, resulting to multiple citations, This violation poses a potential health and safety to residents in care.

Official plan of correction

POC Due Date: 12/27/2022 Plan of Correction The licensee/admnistrator will create a plan to ensure that the administrator performs knowledge of and conform to applicable laws, rules and regulations. A written statement from licensee that reviewed 87405 proof of correction sent by fax 323-981.1781 to El Segundo Regional office by 12/27/22.

Plan of correction recorded
Correction not verified in available records
View official report
Licensing recordNot an inspection of the operating facility
No deficiencies recorded in this report
Licensing recordNot an inspection of the operating facility
No deficiencies recorded in this report

Source and limits

California Department of Social Services, Community Care Licensing Division. Public facility history is described by the source as a five-year window. Older records and previous-licensee history may require a regional-office request. Type 741 RCFE-CCRCs, nursing homes, and other care settings are excluded from this page.

Read the data methodology