Resident rights
Cited in 11 reports, with 13 deficiencies in total.
Feb 13, 2026Nov 13, 2025Nov 6, 2025Oct 2, 2025Jun 6, 2025May 21, 2025May 8, 2025Apr 23, 2025Jan 6, 2025Dec 17, 2024Dec 16, 2024
REGENCY PALMS LONG BEACH
117 E 8TH STREET, Long Beach CA 90813
91 bedsLatest official report Aug 18, 2026Licensed
Additional info
- Telephone
- (562) 432-9260
- Licensee
- GLOBAL REGENCY SNR CARE SVCS,LLC
- Administrator
- ROBERT JAKINI
- Contact
- ROBERT JAKINI
- License first date
- Oct 12, 2018
- License effective date
- Oct 12, 2018
- District office
- EL SEGUNDO ASC · (424) 544-1075
- Regional office
- 11
- Clients served
- 983 - RCFE / DEMENTIA
Summary
The available records show 15 Type A and 38 Type B deficiencies for this facility.
- Most recent inspection
- Aug 6, 2026
- Most recent deficiency
- Aug 6, 2026
1 later report, on Aug 18, 2026, recorded no deficiencies, though the records do not say whether they were follow-ups.
What Type A and Type B mean
- Type A
- Violations of licensing requirements that, if not corrected, have a direct and immediate risk to the health, safety, or personal rights of persons in care.
- Type B
- Violations of licensing requirements that, without correction, could become a risk to the health, safety, or personal rights of persons in care.
Both classifications are published by California CDSS and are shown as published. SeniorLivingFacts does not rename them or add a severity level of its own.
At a glance
Counts cover the five-year public record. Typical figures are the median for the 212 Los Angeles County facilities licensed for 50 or more beds.
In the available public five-year record, CCLD published 101 reports for this facility: 15 inspections, 85 complaint investigations, and 1 licensing or administrative record.
Those records contain 15 Type A and 38 Type B deficiencies.
2 deficiencies have explicit official correction or clearance evidence in the loaded records.
- Official inspections
- 15
- Recorded deficiencies
- 53
- Type A deficiencies
- 15
- Type B deficiencies
- 38
- Substantiated complaints
- 27
- Repeated topics
- 9
More than the typical 7
5 in the last 12 months
Well above the typical 8
15 in the last 12 months
Well above the typical 3
5 in the last 12 months
Well above the typical 5
10 in the last 12 months
Well above the typical 3
7 in the last 12 months
Last 36 months
Repeated topics
Topics cited in more than one report during the last 36 months. A repeat may show a pattern worth asking about. Each date opens its report below.
Medical and dental care
Cited in 10 reports, with 10 deficiencies in total.
Feb 13, 2026Oct 24, 2025Aug 20, 2025Jul 10, 2025Jun 18, 2025May 29, 2025Mar 12, 2025Nov 18, 2024Oct 2, 2024Mar 2, 2024
Incident reporting
Cited in 6 reports, with 6 deficiencies in total.
Aug 6, 2026Nov 7, 2025Aug 20, 2025Jul 10, 2025May 2, 2025Dec 17, 2024
Records and plan of operation
Cited in 5 reports, with 5 deficiencies in total.
Health conditions and treatments
Cited in 4 reports, with 4 deficiencies in total.
Staffing, personnel, and training
Cited in 4 reports, with 4 deficiencies in total.
Admission, assessment, and eviction
Cited in 3 reports, with 3 deficiencies in total.
Basic services and supervision
Cited in 2 reports, with 2 deficiencies in total.
Dementia care
Cited in 2 reports, with 2 deficiencies in total.
Official report history
All preserved reports from the most recent to the oldest, sortable by report type.
Complaint
Allegations0 substantiated · 2 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations1 substantiated · 0 unsubstantiated · 0 unfounded · 1 cited
Admission, assessment, and evictionType A
- Official classification
- Type A
- Official code
- 87463(b)(1)
- Regulation authority
- CCR
What the official deficiency says
Reappraisal shall document significant physical, mental, cognitive, behavioral, or functional changes in resident condition per Sec. 87466 Observation of Resident (1) Significant changes in condition, as defined in Section 87101, Definitions, include, but are not limited This requirement was not met as evidenced by: based on interviews and record review, facility failed to reassess R1 upon change in condition (fall risk), resulting in multiple unwitnessed falls, including a 12/15/25 fall causing an intracranial hemorrhage.
Official plan of correction
The facility will conduct an in service training for all staff on 87463 Reappraisal and 87466 Observation of the Resident. The facility will submit proof of training to the department by POC due date via email to LPA Brown at Zina.Brown@dss.ca.gov An immediate $500 civil penalty assessed.
Deadline recorded: Aug 7, 2026. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Aug 7, 2026
Correction not verified in available records
Complaint
Allegations0 substantiated · 2 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 3 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 2 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 2 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 1 unsubstantiated · 0 unfounded · investigated over 3 visits
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 1 unsubstantiated · 0 unfounded · investigated over 2 visits
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Part of the complaint whose outcome is recorded on May 21, 2026 · Control 11-AS-20260403094602
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 5 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 1 unsubstantiated · 0 unfounded · investigated over 2 visits
No deficiencies recorded in this reportComplaint
Part of the complaint whose outcome is recorded on May 21, 2026 · Control 11-AS-20260403094602
No deficiencies recorded in this reportComplaint
Part of the complaint whose outcome is recorded on Apr 22, 2026 · Control 11-AS-20260303091726
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations2 substantiated · 1 unsubstantiated · 0 unfounded · 2 cited
Records and plan of operationType A
- Official classification
- Type A
- Official code
- 87506(a)
- Regulation authority
- CCR
What the official deficiency says
87506 Resident Records (a)The licensee shall ensure that a separate, complete, and current record is maintained for each resident in the facility or in a central administrative location readily available to facility staff and to licensing agency staff. Based on observations, interviews, and record review Staff failed to ensure medications were provided to R1, that were signed off as administered. This poses an immediate health and safety risk to residents in care.
Official plan of correction
Administrator will develop a plan to ensure that medication administration records are checked frequently to avoid discrepancies. Administrator will submit plan to LPA by POC due date. CIVIL PENATLY ASSESSED.
Deadline recorded: Feb 17, 2026. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Feb 17, 2026
Correction not verified in available records
Medical and dental careType A
- Official classification
- Type A
- Official code
- 87465(a)
- Regulation authority
- CCR
What the official deficiency says
87465 Incidental Medical and Dental Care ...The licensee shall assist residents with self-administered medications as needed. This requirment has not been met as evidenced by: Based on observation, interviews and records review the administrator failed to ensure medication for resident R1 medications reviewed was not adminstrated accurately. This poses an immediate health and safety risk to residents in care.
Official plan of correction
Administrator will develop a plan to ensure that medication administration records are checked frequently to avoid discrepancies. Administrator will submit plan to LPA by POC due date.
Deadline recorded: Feb 17, 2026. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Feb 17, 2026
Correction not verified in available records
Complaint
Allegations1 substantiated · 0 unsubstantiated · 0 unfounded · 1 cited · investigated over 2 visits
Resident rightsType B
- Official classification
- Type B
- Official code
- 87468.2(a)(2)
- Regulation authority
- CCR
What the official deficiency says
(2)To have their records and personal information remain confidential and to approve their release, except as authorized by law. This requirement was not met as evidence by: Based on records review and interviews, The Licensee did not release R1’s records as authorized by law which poses a potential personal right risk to client in care. A Contract between LA Coast PACE, LLC and facility commenced on 10/01/2023 which includes an agreement to provide participant records. Plus, R1’s POA provided consent.
Official plan of correction
POC Due Date: 02/27/26 POC: The Licensee will email evidence of correction to regina.cloyd@dss.ca.gov.
Deadline recorded: Feb 27, 2026. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Feb 27, 2026
Correction not verified in available records
Complaint
Allegations0 substantiated · 2 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Part of the complaint whose outcome is recorded on Feb 13, 2026 · Control 11-AS-20260128122053
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 2 unsubstantiated · 0 unfounded · investigated over 2 visits
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 2 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations1 substantiated · 5 unsubstantiated · 0 unfounded · 1 cited
Staffing, personnel, and trainingType B
- Official classification
- Type B
- Official code
- 87411(c)
- Regulation authority
- CCR
What the official deficiency says
Personnel Requirements - General: All RCFE staff who assist residents with personal activities of daily living shall receive initial and annual training as specified in Health and Safety Code sections 1569.625 and 1569.69 Based on observation and interviews, the facility failed to have 16 out 27 caregiver who work in Memory Care complete all the required training in 2025.
Official plan of correction
The facility will ensure all caregivers who work in memory care complete all the annual training need to be in compliance with Title 22 regulations. The facility will submit the proof of correction to the CCLD/El Segundo ASC Office via fax at 424-544-1016 Attn: Zina Brown or via email at zina.brown@dss.ca.gov by the POC due date.
Deadline recorded: Jan 19, 2026. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Jan 19, 2026
Correction not verified in available records
Complaint
Allegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations2 substantiated · 6 unsubstantiated · 0 unfounded · 4 cited · investigated over 5 visits
No deficiencies recorded in this reportComplaint
Part of the complaint whose outcome is recorded on Nov 13, 2025 · Control 11-AS-20241209124307
Resident rightsType A
- Official classification
- Type A
- Official code
- 87468.2(a)(4)
- Regulation authority
- CCR
What the official deficiency says
87468.2 Additional Personal Rights of Residents in Privately Operated Facilities (a) In addition to the rights listed in Section 87468.1, Personal Rights of Residents in All Facilities, residents in privately operated residential care facilities for the elderly shall have all of the following personal rights: (4) To care, supervision, and services that meet their individual needs and are delivered by staff that are sufficient in numbers, qualifications, and competency to meet their needs. This requirement was not met as evidenced by: Based on interviews conducted and record review, the licensee did not comply with section cited above by: On 11/26/24, R1 sustained a fall in their bedroom resulting in wounds to their arms, hands, and a brain bleed. Additionally, staff were aware that R1’s motion sensor was turned off or not operable, which poses a health, safety, and personal rights risks to residents in care.
Official plan of correction
POC cleared on 11/12/25. A staff sign in sheet for an in service training conducted on 11/06/25 titled " ABC's of Senior Living: Always be Considerate " was submitted to the department via email on 11/12/25.
Deadline recorded: Nov 7, 2025. A deadline is not proof that correction was completed.
Official record says corrected or clearedOn Nov 12, 2025
Correction deadline recordedDeadline Nov 7, 2025
Resident rightsType B
- Official classification
- Type B
- Official code
- 87468.1(a)(8)
- Regulation authority
- CCR
What the official deficiency says
87468.1 Personal Rights of Residents in All Facilities (a) Residents in all residential care facilities for the elderly shall have all of the following personal rights:(8) To have their representatives regularly informed by the licensee of activities related to care or services, including ongoing evaluations, as appropriate to their needs. This requirement was not met as evidenced by: Based on interviews conducted and record review, the licensee did not comply with section cited above by: Interview conducted revealed R1’s family was not notified of R1's injuries or change in condition which included R1's eating habits and ability to ambulate, which poses a health, safety, and personal rights risks to residents in care.
Official plan of correction
POC cleared on 11/12/25. A staff sign in sheet for an in service training conducted on 11/06/25 titled " ABC's of Senior Living: Always be Considerate " was submitted to the department via email on 11/12/25.
Deadline recorded: Nov 20, 2025. A deadline is not proof that correction was completed.
Official record says corrected or clearedOn Nov 12, 2025
Correction deadline recordedDeadline Nov 20, 2025
Complaint
Allegations2 substantiated · 4 unsubstantiated · 0 unfounded · 2 cited
Staffing, personnel, and trainingType B
- Official classification
- Type B
- Official code
- 87411(a)
- Regulation authority
- CCR
What the official deficiency says
87411 Personnel Requirements - General (a) Facility personnel shall at all times be sufficient in numbers, and competent to provide the services necessary to meet resident needs. In facilities licensed for sixteen or more, sufficient support staff shall be employed to ensure provision of personal assistance and care as required in Section 87608, Postural Supports. Additional staff shall be employed as necessary to perform office work, cooking, house cleaning, laundering, and maintenance of buildings, equipment and grounds. The licensing agency may require any facility to provide additional staff whenever it determines through documentation that the needs of the particular residents, the extent of services provided, or the physical arrangements of the facility require such additional staff for the provision of adequate services. This requirement is not met as evidenced by: Based on observations, interviews and record review, on 12/31/2024 during morning time staff did not provide competent services necessary to meet R1’s needs in ensuring that R1 received provisions of personal assistance and care which resulted in R1 having 2 unwitnessed falls and sustaining a hip fracture, which posed a potential health, safety or personal rights risk to persons in care.
Official plan of correction
The Administrator has agreed to re-read CCR87411, create a plan to be in compliance with CCR87411, and retrain staff on how to provide competent services necessary to meet residents’ needs while ensuring that staff provides personal assistance and care. Email proof of correction to Socorro.Leandro@dss.ca.gov
Deadline recorded: Nov 25, 2025. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Nov 25, 2025
Correction not verified in available records
Incident reportingType B
- Official classification
- Type B
- Official code
- 87211(a)(1)(B)
- Regulation authority
- CCR
What the official deficiency says
87211 Reporting Requirements (a) Each licensee shall furnish to the licensing agency such reports as the Department may require, including, but not limited to, the following: (1) A written report shall be submitted to the licensing agency and to the person responsible for the resident within seven days of the occurrence of any of the events specified in (A) through (D) below. This report shall include the resident's name, age, sex and date of admission; date and nature of event; attending physician's name, findings, and treatment, if any; and disposition of the case. (B) Any serious injury as determined by the attending physician and occurring while the resident is under facility supervision. This requirement is not met as evidenced by: Based on observations, interviews and record review, the facility did not submit a written report to the department of a fall incident that occurred to R1 on 12/31/2024, that resulted to R1 having a hip fracture. The department has yet to receive an Unusual Incident/Injury Report of said incident on 12/31/2024 which posed a potential health, safety or personal rights risk to persons in care.
Official plan of correction
The Administrator has agreed to re-read CCR87211 Reporting Requirements, create a plan to be in compliance with CCR87211, and retrain staff on how to submit written reports to licensing. Email proof of correction to Socorro.Leandro@dss.ca.gov
Deadline recorded: Nov 25, 2025. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Nov 25, 2025
Correction not verified in available records
Complaint
Part of the complaint whose outcome is recorded on Nov 13, 2025 · Control 11-AS-20241209124307
Resident rightsType A
- Official classification
- Type A
- Official code
- 87468.2(a)(4)
- Regulation authority
- CCR
What the official deficiency says
87468.2 Additional Personal Rights of Residents in Privately Operated Facilities (a) In addition to the rights listed in Section 87468.1, Personal Rights of Residents in All Facilities, residents in privately operated residential care facilities for the elderly shall have all of the following personal rights: (4) To care, supervision, and services that meet their individual needs and are delivered by staff that are sufficient in numbers, qualifications, and competency to meet their needs. This requirement was not met as evidenced by: Based on interviews conducted and record review, the licensee did not comply with section cited above by: On 11/26/24, R1 sustained injuries while in care. Based on interviews, 7 out of 20 staff were aware that R1’s motion sensor was turned off or not operable, which poses a health, safety, and personal rights risks to residents in care.
Official plan of correction
Licensee shall develop a written Plan of Correction to ensure compliance with California Code of Regulations Title 22, Section 87468.2(a)(4). Written POC must be submitted to LPA Gonzalez by the POC due date.
Deadline recorded: Nov 7, 2025. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Nov 7, 2025
Correction not verified in available records
Resident rightsType B
- Official classification
- Type B
- Official code
- 87468.1(a)(8)
- Regulation authority
- CCR
What the official deficiency says
87468.1 Personal Rights of Residents in All Facilities (a) Residents in all residential care facilities for the elderly shall have all of the following personal rights:(8) To have their representatives regularly informed by the licensee of activities related to care or services, including ongoing evaluations, as appropriate to their needs. This requirement was not met as evidenced by: Based on interviews conducted and record review, the licensee did not comply with section cited above by: Interview conducted with S1 revealed that doctors and family were not notified of R1's injuries or change in condition which included R1's eating habits and ability to ambulate, which poses a health, safety, and personal rights risks to residents in care.
Official plan of correction
Licensee shall develop a written Plan of Correction to ensure compliance with California Code of Regulations Title 22, Section 87468.1(a)(8). Written POC must be submitted to LPA Gonzalez by the POC due date.
Deadline recorded: Nov 20, 2025. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Nov 20, 2025
Correction not verified in available records
Complaint
Allegations0 substantiated · 2 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Part of the complaint whose outcome is recorded on May 7, 2026 · Control 11-AS-20251024151343
No deficiencies recorded in this reportComplaint
Part of the complaint whose outcome is recorded on Nov 13, 2025 · Control 11-AS-20241209124307
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 3 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Part of the complaint whose outcome is recorded on Nov 13, 2025 · Control 11-AS-20241209124307
No deficiencies recorded in this reportComplaint
Allegations1 substantiated · 1 unsubstantiated · 0 unfounded · 1 cited
Resident rightsType B
- Official classification
- Type B
- Official code
- 87468.2(a)(2)
- Regulation authority
- CCR
What the official deficiency says
Additional Personal Rights of Residents in Privately Operated Facilities(a) In addition to the rights in Section 87468.1. . .elderly shall have all of the personal rights: (2) To have their records & personal information remain confidential & to approve release, except as authorized by law Based on observation, records review & interviews conducted, the licensee failed to ensure resident consented to the use of tempo worn device provided by Care Predict which tracks resident personal information (location, heart rate, etc.) which poses as a personal right risk to resident in care.
Official plan of correction
The facility will obtain consent from the resident's responsible parties for the use of the tempo worn device provided by Care Predict and submit proof to the department by POC due date.
Deadline recorded: Nov 3, 2025. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Nov 3, 2025
Correction not verified in available records
Complaint
Part of the complaint whose outcome is recorded on Jan 15, 2026 · Control 11-AS-20250911232048
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 1 unsubstantiated · 0 unfounded · investigated over 2 visits
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 2 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 2 unsubstantiated · 0 unfounded · investigated over 2 visits
No deficiencies recorded in this reportComplaint
Part of the complaint whose outcome is recorded on Sep 9, 2025 · Control 11-AS-20250826110419
No deficiencies recorded in this reportComplaint
Part of the complaint whose outcome is recorded on Sep 17, 2025 · Control 11-AS-20250626131828
No deficiencies recorded in this reportComplaint
Allegations2 substantiated · 2 unsubstantiated · 0 unfounded · 4 cited · investigated over 2 visits
Medical and dental careType A
- Official classification
- Type A
- Official code
- 87465(a)(4)
- Regulation authority
- CCR
What the official deficiency says
ncidental Medical and Dental Care (a) A plan for incidental medical & dental care shall be developed by each facility. The plan shall encourage routine medical & dental care & . . assistance in obtaining such care, by compliance with ...: (4) the licensee shall assist residents with self-administered medications as needed. This requirement was not met as evidence by. Based on observation & record review, staff failed to ensure medication for (R1) was not administered as per the doctor's order. This poses a potential health & safety risk to residents in care.
Official plan of correction
The licensee will re-training and re-certify all Med-Tech on administering medication to all the residents. The licensee will also conduct daily audits for Medication Administration for the next 30 days. The facility will submit the proof of correction to the CCLD/El Segundo ASC Office via fax at 424-544-1016 Attn: Zina Brown or via email at zina.brown@dss.ca.gov by the POC due date.
Deadline recorded: Aug 22, 2025. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Aug 22, 2025
Correction not verified in available records
Incident reportingType B
- Official classification
- Type B
- Official code
- 87211(a)(1)(D)
- Regulation authority
- CCR
What the official deficiency says
Each licensee shall furnish to the licensing agency such reports... (1) A written report shall be submitted to the licensing agency...within seven days of the occurrence...(D) Any incident which threatens the welfare, safety or health of any resident... Based on conducted interviews & records review the licensee failed to report incidents that occurred on 04/13/2025 to licensing in accordance with Title 22 regulation. This poses a potential Health, Safety, or Personal Rights risk to persons in care.
Official plan of correction
The facility will submit the LIC624 Unusual Incident/Injury Report to the Department of the incident that occurred on 04/13/2025. Also the facility will training all staff on reporting requirements per Title 22 regulation. The facility will submit the proof of correction to the CCLD/El Segundo ASC Office via fax at 424-544-1016 Attn: Zina Brown or via email at zina.brown@dss.ca.gov by the POC due date.
Deadline recorded: Aug 27, 2025. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Aug 27, 2025
Correction not verified in available records
Complaint
Allegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 2 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 2 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Part of the complaint whose outcome is recorded on Aug 20, 2025 · Control 11-AS-20250619142057
Medical and dental careType A
- Official classification
- Type A
- Official code
- 87465(a)(4)
- Regulation authority
- CCR
What the official deficiency says
Incidental Medical and Dental Care (a) A plan for incidental medical & dental care shall be developed by each facility. The plan shall encourage routine medical & dental care & . . assistance in obtaining such care, by compliance with ...: (4) the licensee shall assist residents with self-administered medications as needed. This requirement was not met as evidence by. Based on observation & record review, staff failed to ensure medication for (R1) was not administered as per the doctor's order. This poses a potential health & safety risk to residents in care.
Official plan of correction
The licensee will re-training and re-certify all Med-Tech on administering medication to all the residents. The licensee will also conduct daily audits for Medication Administration for the next 30 days. The facility will submit the proof of correction to the CCLD/El Segundo ASC Office via fax at 424-544-1016 Attn: Zina Brown or via email at zina.brown@dss.ca.gov by the POC due date.
Deadline recorded: Jul 12, 2025. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Jul 12, 2025
Correction not verified in available records
Incident reportingType B
- Official classification
- Type B
- Official code
- 87211(a)(1)(D)
- Regulation authority
- CCR
What the official deficiency says
Reporting Requirements (a) Each licensee shall furnish to the licensing agency such reports... (1) A written report shall be submitted to the licensing agency...within seven days of the occurrence...(D) Any incident which threatens the welfare, safety or health of any resident... Based on conducted interviews & records review the licensee failed to report incidents that occurred on 04/13/2025 to licensing in accordance with Title 22 regulation. This poses a potential Health, Safety, or Personal Rights risk to persons in care.
Official plan of correction
The facility will submit the LIC624 Unusual Incident/Injury Report to the Department of the incident that occured on 04/13/2025. Also the facility will training all staff on reporting requirements perTitle 22 regulation. The facility will submit the proof of correction to the CCLD/El Segundo ASC Office via fax at 424-544-1016 Attn: Zina Brown or via email at zina.brown@dss.ca.gov by the POC due date.
Deadline recorded: Jul 17, 2025. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Jul 17, 2025
Correction not verified in available records
Complaint
Allegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations1 substantiated · 0 unsubstantiated · 0 unfounded · 1 cited
Medical and dental careType B
- Official classification
- Type B
- Official code
- 87465(a)(4)
- Regulation authority
- CCR
What the official deficiency says
87465 Incidental Medical and Dental Care (a) A plan for incidental medical and dental care shall be developed by each facility. The plan shall encourage routine medical and dental care and provide for assistance in obtaining such care, by compliance with the following: (4) The licensee shall assist residents with self-administered medications as needed. This requirement was not met as evidence by: Based on observation and record review, facility staff failed to ensure medication for (R#1) was not administered as per the doctor's order. This poses a potential health and safety risk to residents in care.
Official plan of correction
Licensee will adhere to Title 22 at all times. As plan of correction a disciplinary action for (S#2) and re-training on medication managment. Proof of correction will be sent to LPA Iniguez via email before POC due date.
Deadline recorded: Jun 30, 2025. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Jun 30, 2025
Correction not verified in available records
Complaint
Allegations1 substantiated · 1 unsubstantiated · 0 unfounded · 1 cited · investigated over 2 visits
Admission, assessment, and evictionType B
- Official classification
- Type B
- Official code
- 87244(d)
- Regulation authority
- CCR
What the official deficiency says
87224 Eviction Procedures (d) The licensee shall set forth in the notice to quit the reasons relied upon for the eviction with specific facts to permit determination of the date, place, witnesses, and circumstances concerning those reasons. This requirement is not met as evidenced by: Based on the record review, the licensee failed to provide a valid Notice to Quit per Title 22 Reg 87244(d). This poses a potential Health, Safety, or Personal Rights risk to persons in care.
Official plan of correction
The licensee will comply with Title 22 Reg 87244 and resubmit a Notice to Quit, per Title 22 87244. Proof of correction of a revised Notice to Quit must be sent to LPA Dabuet by 06/28/25 at ernand.dabuet@dss.ca.gov This citation was corrected during visit on 05/23/25. The Notice of Termination was dismissed on 05/19/25 and a new Notice of Termination was submitted on 05/22/25.
Deadline recorded: Jun 25, 2025. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Jun 25, 2025
Correction not verified in available records
Complaint
Allegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations1 substantiated · 1 unsubstantiated · 0 unfounded · 1 cited
Medical and dental careType B
- Official classification
- Type B
- Official code
- 87465(a)(4)
- Regulation authority
- CCR
What the official deficiency says
87465 Incidental Medical and Dental Care (a) A plan for incidental medical and dental care shall be developed by each facility. The plan shall encourage routine medical and dental care and provide for assistance in obtaining such care, by compliance with the following: (4) The licensee shall assist residents with self-administered medications as needed. This requirement was not met as evidence by: Based on observation and record review, facility staff failed to ensure medication for (R#1) was not administered accurately. This poses a potential health and safety risk to residents in care.
Official plan of correction
Licensee will adhere to Title 22 at all times. As plan of correction the facility will re-train staff on how to document correctly on the MARs. Proof of training will be sent to LPA Iniguez via email before the POC due date.
Deadline recorded: Jun 16, 2025. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Jun 16, 2025
Correction not verified in available records
Complaint
Allegations1 substantiated · 0 unsubstantiated · 0 unfounded · 1 cited
Facility condition and maintenanceType B
- Official classification
- Type B
- Official code
- 87303(i)(B)
- Regulation authority
- CCR
What the official deficiency says
87303(i)(B) Maintenance and Operation. (i) Facilities shall have signal systems which shall meet the following criteria: (B) Transmit a visual and/or auditory signal to a central staffed location or produce an auditory signal at the living unit loud enough to summon staff. This requirement is not met as evidenced by: Based on observation and records reviewed, LPA observed that the emergency signal system in room 302B does not currently transmit an auditory signal to a central staffed location, which poses a potential health and safety risk to residents in care.
Official plan of correction
The Administrator will adhere to Title 22 regulations 87303(i)(B) Maintenance and Operation and submit a work order for the emergency pull chord device in room 302B to be repaired by the plan of correction due date of 06/13//25. Facility will submit proof that the device was repaired to LPA’s email address at perry.scott@dss.ca.gov to avoid monetary penalties.
Deadline recorded: May 29, 2025. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline May 29, 2025
Correction not verified in available records
Complaint
Part of the complaint whose outcome is recorded on Jun 18, 2025 · Control 11-AS-20250513084722
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 1 unsubstantiated · 0 unfounded · investigated over 2 visits
No deficiencies recorded in this reportComplaint
Allegations1 substantiated · 1 unsubstantiated · 0 unfounded · 1 cited
Resident rightsType B
- Official classification
- Type B
- Official code
- 87468.2(a)(4)
- Regulation authority
- CCR
What the official deficiency says
87468.2 Additional Personal Rights of Residents in Privately Operated Facilities (a) In addition to...the elderly shall have all of the following personal rights: (4) To care, supervision, and services that meet their individual needs and are delivered by staff that are sufficient in numbers, qualifications, and competency to meet their needs. This requirement was not met as evidenced by: Based on records review and interviews the facility staff are not answering residents’ s pull cords in a timely manner as shown in the Resident Incident Details Report for the period from April 1, 2025, to May 22, 2025. This poses a potential health and safety risk for all the residents in care.
Official plan of correction
Licensee will adhere to Title 22 at all times. As plan of correction stated by the faciltiy staff, the facility will re-train all staff regarding the times for the pull alarm system. Proof of training will be submitted to LPA Iniguez via email before due date.
Deadline recorded: Jun 2, 2025. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Jun 2, 2025
Correction not verified in available records
Complaint
Allegations2 substantiated · 1 unsubstantiated · 0 unfounded · 3 cited
Staffing, personnel, and trainingType A
- Official classification
- Type A
- Official code
- 87411(a)
- Regulation authority
- CCR
What the official deficiency says
Personnel Requirements- Facility personnel shall at all times be sufficinet in numbers to meet resident needs. In facilities licensed for 16 or more, sufficient support staff shall be employed to ensure provision of personeel assisitance and care as required in Section 87608 This Requirement is not met as evidence by: Based on interviews conducted and records review, Staff #1 failed to provide supervision of R1 while R1 was using a postural support (belt) which resulted in the R1 death.R1 was left unsupervised for over 45 minutes.This posed an immediate health & safety risk to residents in care
Official plan of correction
Licensee will provide a plan to reassess residents to determine staffing needs of the facility. Licensee will submit the plan to Licensing by POC due date. An IMMEDIATE $500.00 CIVIL PENALTY ASSESSED.
Deadline recorded: May 21, 2025. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline May 21, 2025
Correction not verified in available records
Health conditions and treatmentsType B
- Official classification
- Type B
- Official code
- 87608(a)(1)
- Regulation authority
- CCR
What the official deficiency says
Postural Supports - Postural supports shall be limited to apliances or devices...used to achieve proper body position..but not limited to, preventing a resident from falling out of chair. This requirement is not met as evidence by: Based on interviews conducted and records reviewed on 1/7/23 resident was observed sliding out of wheelchair due to staff failing to use the prescribed postural support (safety belt). The postural support was ordered to prevent R1 from sliding/falling. This poses an health & safety risk to residents in care
Official plan of correction
Licensee will ensure all employees receive training on Postural support and submit sign in sheets and training materials to LPA by POC date.
Deadline recorded: May 28, 2025. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline May 28, 2025
Correction not verified in available records
Basic services and supervisionType B
- Official classification
- Type B
- Official code
- 87466
- Regulation authority
- CCR
What the official deficiency says
Observation of the resident_ The Licensee shall ensure that residents are regularly observed for changes in physical,mental ,emotional and social functioning and that appropriate assistance is provided when such observation reveals unmet needs.When changes are observed the licensee shall ensure the changes are documented and brought to the attention of the residents physician and Resposible party. This requirement was not met as evidence by: Based on interviews facility staff were aware of changes in R1 physical limitation and R1 not being able to be left unsupervised. There is no document appraisal documenting these changes. This poses a health & safety risk to residents in care
Official plan of correction
Licensee will have an training on reporting resident changing conditions to appropriate staff and responsible parties. by POC date
Deadline recorded: May 28, 2025. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline May 28, 2025
Correction not verified in available records
Complaint
Allegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations2 substantiated · 0 unsubstantiated · 0 unfounded · 2 cited
Admission, assessment, and evictionType B
- Official classification
- Type B
- Official code
- 87463(b)
- Regulation authority
- CCR
What the official deficiency says
87463 Reappraisals (b) The reappraisal shall document significant changes in the resident's physical, mental, cognitive, behavioral, or functional condition, including those required to be documented as specified in Section 87466, Observation of the Resident. This requirement is not met as evidenced by: Resident #1 had several falls with no Reappraisal to address the significant health changes with a fall management plan in detail. A plan of action needs to be implemented for the resident due to being at high risk for falls. This poses a potential Health, Safety, or Personal Rights risk to persons in care.
Official plan of correction
Licensee/Administrator shall read " Title 22, Section 87463 Reappraisals” and send a written statement to CCLD a plan of action no later than the POC due date. The plan is due to the CCLD/El Segundo ASC Office by (5/09/25) fax at 424-544-1016 Attn: Ernand Dabuet.
Deadline recorded: May 9, 2025. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline May 9, 2025
Correction not verified in available records
Incident reportingType B
- Official classification
- Type B
- Official code
- 87211(a)(1)(D)
- Regulation authority
- CCR
What the official deficiency says
87211 Reporting Requirements (a) Each licensee shall furnish to the licensing agency such reports... (1) A written report shall be submitted to the licensing agency...within seven days of the occurrence...(D) Any incident which threatens the welfare, safety or health of any resident... This requirement is not met as evidenced by:Resident #1 had several falls and failed to submit an SIR to CCL for the 03/31/25 incident. In addition, seven incidents in April 2025 were not submitted to CCL. This poses a potential Health, Safety, or Personal Rights risk to persons in care.
Official plan of correction
Licensee/Administrator shall read " Title 22, Section 87211 Reporting Requirements " and send a written statement to CCLD a plan of action no later than the POC due date. The plan is due to the CCLD/El Segundo ASC Office by (5/09/25) fax at 424-544-1016 Attn: Ernand Dabuet.
Deadline recorded: May 9, 2025. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline May 9, 2025
Correction not verified in available records
Complaint
Part of the complaint whose outcome is recorded on May 21, 2025 · Control 11-AS-20250417101102
No deficiencies recorded in this reportComplaint
Allegations1 substantiated · 0 unsubstantiated · 0 unfounded · 1 cited
Health conditions and treatmentsType B
- Official classification
- Type B
- Official code
- 87625(b)(3)
- Regulation authority
- CCR
What the official deficiency says
87625 Managed Incontinence (b) In addition to Section 87611, General Requirements for Allowable Health Conditions, the licensee shall be responsible for the following: (3) Ensuring that incontinent residents are kept clean and dry and that the facility remains free of odors from incontinence. Based on interviews and record review the licensee did not ensure Resident R1, R2, R4, R5, and R6 were provided timely incontinent care to ensure they were kept clean and dry.
Official plan of correction
The Administrator will review regulation 87625 and retrain staff on Incontinent Care and implement a log to document when incontinent care is conducted. The Administrator will email a copy of the training sign in and log for incontinent care to LPA by POC.
Deadline recorded: Apr 21, 2025. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Apr 21, 2025
Correction not verified in available records
Complaint
Allegations2 substantiated · 2 unsubstantiated · 0 unfounded · 2 cited · investigated over 2 visits
Medical and dental careType A
- Official classification
- Type A
- Official code
- 87465(a)(4)
- Regulation authority
- CCR
What the official deficiency says
87465 Incidental Medical and Dental Care (a) A plan for incidental medical and dental care shall be developed by each facility. The plan shall encourage routine medical and dental care and provide of assistance in obtaining such care, by compliance with the following: (4) The Licensee shall assist residents with self-administered medications as needed. Based on observation and record review Staff failed to ensure medication for 7 out 7 resident medications reviewed was not adminstrated accurately. This poses an immediate health and safety risk to residents in care.
Official plan of correction
Administrator will develop a plan to ensure that medication administration records are checked frequently to avoid discrepancies. Administrator will submit plan to LPA by POC due date. CIVIL PENATLY ASSESSED.
Deadline recorded: Mar 13, 2025. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Mar 13, 2025
Correction not verified in available records
Records and plan of operationType A
- Official classification
- Type A
- Official code
- 87506(a)
- Regulation authority
- CCR
What the official deficiency says
87506 Resident Records (a)The licensee shall ensure that a separate, complete, and current record is maintained for each resident in the facility or in a central administrative location readily available to facility staff and to licensing agency staff. Based on observations, interviews, and record review Staff failed to ensure medications were provided to R1, R4, and R8 that were signed off as administered.
Official plan of correction
Administrator will develop a plan to ensure that medication administration records are checked frequently to avoid discrepancies. Administrator will submit plan to LPA by POC due date.
Deadline recorded: Mar 13, 2025. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Mar 13, 2025
Correction not verified in available records
Complaint
Part of the complaint whose outcome is recorded on Mar 12, 2025 · Control 11-AS-20250224150148
No deficiencies recorded in this reportComplaint
Allegations3 substantiated · 1 unsubstantiated · 0 unfounded · 3 cited
Health conditions and treatmentsType B
- Official classification
- Type B
- Official code
- 87625(b)(2)
- Regulation authority
- CCR
What the official deficiency says
87625 Managed Incontinence (b) In addition to...the licensee shall be responsible for the following: (2) Ensuring that incontinent residents are checked during those periods of time when they are known to be incontinent, including during the night. This requirement was not met as evidenced by: Based on records reviewed, the facility does have documented evidence that incontinence care was provided to 3 out 7 residents as required by their “Task Administration Record” for the months of 10/2024 and 11/2024; and there is minimal documented evidence that incontinence care was provided to 7 out 7 residents in care as required according to their " Task Administration Record”.
Official plan of correction
The Executive Director has agreed to retrain staff on Incontinence Care and retrain on how to use and document on the facilities “Task Administration Record”. The Executive Director will email Socorro.Leandro@dss.ca.gov training records.
Deadline recorded: Jan 28, 2025. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Jan 28, 2025
Correction not verified in available records
Resident rightsType B
- Official classification
- Type B
- Official code
- 87468.2(a)(4)
- Regulation authority
- CCR
What the official deficiency says
87468.2 Additional Personal Rights of Residents in Privately Operated Facilities (a) In addition to...the elderly shall have all of the following personal rights: (4) To care, supervision, and services that meet their individual needs and are delivered by staff that are sufficient in numbers, qualifications, and competency to meet their needs. This requirement was not met as evidenced by: Based on records reviewed, staff did not answer residents pull cords in a timely manner. According to “Resident Incident Details Report” of Pull Cords on the Third Floor dating 10/2024 to 11/2024 there were 32 incidents where it took staff over 20 minutes to respond to a residents pull cord.
Official plan of correction
The Executive Director has agreed to create a plan to ensure that residents pull cords are answered in a timely manner. The Executive Director will email plan to Socorro.Leandro@dss.ca.gov.
Deadline recorded: Jan 28, 2025. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Jan 28, 2025
Correction not verified in available records
Complaint
Allegations1 substantiated · 0 unsubstantiated · 0 unfounded · 2 cited
Resident rightsType B
- Official classification
- Type B
- Official code
- 87468.1(a)(3)
- Regulation authority
- CCR
What the official deficiency says
87468.1 Personal Rights of Residents in All Facilities (a) Residents in all residential care facilities for the elderly shall have all of the following personal rights: (3) To be free from punishment, humiliation, intimidation, abuse, or other actions of a punitive nature...interfering with daily living functions such as...elimination. This requirement was not met as evidenced by: Based on interviews conducted and record review, the licensee did not comply with section cited above by having S1 physically remove R1 from a resident room. Thus, R1 was not free from punishment, humiliation, physical abuse, or actions that were punitive in nature, which poses a health, safety, and personal rights risks to residents in care.
Official plan of correction
The Executive Director has agreed to retrain staff on Personal Rights and email proof of correction to Socorro.Leandro@dss.ca.gov.
Deadline recorded: Jan 7, 2025. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Jan 7, 2025
Correction not verified in available records
Dementia careType B
- Official classification
- Type B
- Official code
- 87705(a-I8)
- Regulation authority
- CCR
What the official deficiency says
87705 Care of Persons with Dementia (a) This section applies to licensees who accept or retain residents diagnosed…to have dementia…(b) In addition to…the plan of operation shall address the needs of residents with dementia, including:…(2) Safety measures to address behaviors such as wandering, aggressive behavior and ingestion of toxic materials…(3) In addition to the on-the-job training…staff who provide direct care to residents with dementia shall receive the following training as appropriate for the job assigned and as evidenced by safe and effective job performance: (4) There is an adequate number of direct care staff to support each resident’s physical, social, emotional, safety and health care needs as identified in his/her current appraisal. (4) Without violating Section 87468, Personal Rights, facility staff shall attempt to redirect a resident who attempts to leave the facility. (5) Residents who continue to indicate a desire to leave the facility following redirection shall be permitted to do so with staff supervision. (6) Without violating Section 87468, Personal Rights, facility staff shall ensure the continued safety of residents if they wander away from the facility…(A) Facility staff shall attempt to redirect any unaccompanied resident(s) leaving the facility. (5) Interior and exterior space shall be available on the facility premises to permit residents with dementia to wander freely and safely. (8) Fire and earthquake drills shall be conducted at least once every three months on each shift and shall include, at a minimum, all direct care staff. This requirement was not met as evidenced by: Based on interviews conducted and record review, the licensee did not comply with section cited above by not following their Plan of Operation regarding safety measures to address behaviors such as wandering; S1 not redirecting R1 safely; S1 violating Personal Rights during attempted redirection for R1; not allowing R1 to wander freely and safely within the premises.
Official plan of correction
The Executive Director has agreed to re-read and follow their " Dementia Care Plan of Operation for Regency Palms Long Beach " and CCR87705. The staff has agreed to retrain staff on Care of Persons with Dementia and How to Redirect on Residents with Dementia. The licensee will email proof of correction to Socorro.Leandro@dss.ca.gov.
Deadline recorded: Jan 7, 2025. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Jan 7, 2025
Correction not verified in available records
Complaint
Allegations1 substantiated · 1 unsubstantiated · 0 unfounded · 1 cited · investigated over 2 visits
Health conditions and treatmentsType B
- Official classification
- Type B
- Official code
- 87625(b)(2)
- Regulation authority
- CCR
What the official deficiency says
87625 Managed Incontinence (b) In addition to Section 87611, General Requirements for Allowable Health Conditions, the licensee shall be responsible for the following: 2) Ensuring that incontinent residents are checked during those periods of time when they are known to be incontinent, including during the night. This requirement was not met as evidenced by: Based on interviews and records review, facility staff did not assist R-1 during the period of time when resident is known to be incontinent which poses a possible health and safety risk to persons in care.
Official plan of correction
The Adminstrator shall implement a system designed to answer pull cord alerts faster. Administrator will delegate the pull cord alerts over to the Med Techs which she feels will get a faster response in getting those alerts over to the caregivers to be of assistance to residents in care. Please send copies of Plan of Corrections to LPA Felisa Shirley by email at felisa.shirley@dss.ca.gov or by fax to (424)544-1016 by POC date of 12/30/24.
Deadline recorded: Dec 30, 2024. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Dec 30, 2024
Correction not verified in available records
Complaint
Allegations1 substantiated · 0 unsubstantiated · 0 unfounded · 1 cited
Medical and dental careType A
- Official classification
- Type A
- Official code
- 87465(a)(4)
- Regulation authority
- CCR
What the official deficiency says
87465 Incidental Medical and Dental Care ...The licensee shall assist residents with self-administered medications as needed. This requirment has not been met as evidenced by: Based on observation, interviews and records review the administrator failed to ensure medication for 8 out 8 resident medications reviewed was not adminstrated accurately. This poses an immediate health and safety risk to residents in care.
Official plan of correction
Administrator will develop a plan to ensure that medication administration records are checked frequently to avoid discrepancies. Administrator will submit plan to LPA by POC due date. CIVIL PENATLY ASSESSED.
Deadline recorded: Nov 19, 2024. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Nov 19, 2024
Correction not verified in available records
Complaint
Part of the complaint whose outcome is recorded on Dec 16, 2024 · Control 11-AS-20241031113210
No deficiencies recorded in this reportComplaint
Allegations2 substantiated · 0 unsubstantiated · 0 unfounded · 2 cited
Medical and dental careType B
- Official classification
- Type B
- Official code
- 87465(a)(4)
- Regulation authority
- CCR
What the official deficiency says
87465 Incidental Medical and Dental Care ...The licensee shall assist residents with self-administered medications as needed. This requirment has not been met as evidenced by: On 10/2/2024 LPA Troy Watson observed on eMAR that medications had been missed for residents 1-5 for month of September 2024. This is a potential health and safety risk to clients in care.
Official plan of correction
Administrator will conduct staff medication training through Relias and with local pharmacy. Facility will provide copies of transcripts to CCL via email/fax by POC due dates.
Deadline recorded: Oct 30, 2024. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Oct 30, 2024
Correction not verified in available records
Records and plan of operationType B
- Official classification
- Type B
- Official code
- 87506(a)
- Regulation authority
- CCR
What the official deficiency says
Resident Records The licensee shall ensure that a separate, complete, and current record is maintained for each resident in the facility or in a central administrative location readily available to facility staff and to licensing agency staff. This requirment has not been met as evidenced by: On 10/2/2024 LPA Troy Watson observed that eMAR that sections had been left blank, when they should have a charting code. This is a potential health and safety risk to clients in care.
Official plan of correction
Wellness director will check eMAR at end of every shift to verify medication is properly documents. Facility will provide POC via email/fax by due date.
Deadline recorded: Oct 30, 2024. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Oct 30, 2024
Correction not verified in available records
Complaint
Allegations0 substantiated · 2 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations1 substantiated · 2 unsubstantiated · 0 unfounded · 1 cited
Basic services and supervisionType B
- Official classification
- Type B
- Official code
- 87466
- Regulation authority
- CCR
What the official deficiency says
87466 Observation of the Resident. The licensee shall ensure that residents are regularly observed for changes in physical, mental, emotional and social functioning and that appropriate assistance is provided....any. This requirement is not met as evidenced by: Based on interviews, and record review, the licensee did not ensure that appropriate assistance was provided to R1. On 10/02/2023 S1 did not seek timely medical care to R1. This poses a health and safety risk to residents in care.
Official plan of correction
Administrator will provide additional training regarding title 22 regulations 87466 " Observation of the resident " . Plan of correction will be sent to LPA Calderon via email.
Deadline recorded: May 10, 2024. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline May 10, 2024
Correction not verified in available records
Complaint
Allegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 2 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations2 substantiated · 0 unsubstantiated · 0 unfounded · 2 cited
Medical and dental careType A
- Official classification
- Type A
- Official code
- 87465(a)(2)
- Regulation authority
- CCR
What the official deficiency says
Incidental Medical and Dental Care. (a) A plan for Incidental, medical and dental care shall be developed by each facility. The plan shall encourage routine medical and dental care and provide for assistance in obtaining such care... (2) The licensee shall provide assistance in meeting necessary medical and dental needs... This requirement is not met as evidenced by: Resident #1’s last known fall on 06/27/21; whereby, the resident sustained a closed fracture of neck of right proximal humerus injury for which the resident did not receive medical treatment until four (4) days later on 07/01/21. This violation posed an immediate health and safety to residents in care.
Official plan of correction
Licensee/Administrator shall read Title 22, Section “Incidental Medical and Dental Care " and send a written statement to CCLD no later than the POC date. The plan is due to the CCLD/El Segundo ASC Office by (03/03/24) fax at 424-544-1016 Attn: Elizabeth Ceniceros. Immediate Civil Penalty $500.00
Deadline recorded: Mar 3, 2024. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Mar 3, 2024
Correction not verified in available records
Dementia careType A
- Official classification
- Type A
- Official code
- 87705(c)(A)
- Regulation authority
- CCR
What the official deficiency says
Care of Persons with Dementia (c) Licensees who accept and retain residents with dementia shall be responsible for ensuring the following: (A) Dementia care including, but not limited to behavioral challenges...assisting with activities of daily living...skin care, communication... This requirement is not met as evidenced by: Resident #1 had a history of falls based on the physician’s report. (R1's) PCP recommended to facility staff that a plan of action needs to be implemented for the resident due to being a high risk for falls. This violation posed an immediate health and safety to residents in care. NOTE: facility updated Fall-Risk Assessment (dated 07/08/21).
Official plan of correction
Licensee/Administrator shall read Title 22, Section " Care of Persons with Dementia” and send a written statement to CCLD no later than the POC due date. The plan is due to the CCLD/El Segundo ASC Office by (03/03/24) fax at 424-544-1016 Attn: Elizabeth Ceniceros.
Deadline recorded: Mar 3, 2024. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Mar 3, 2024
Correction not verified in available records
Complaint
Allegations4 substantiated · 0 unsubstantiated · 0 unfounded · 1 cited · investigated over 2 visits
Staffing, personnel, and trainingType B
- Official classification
- Type B
- Official code
- 87411(a)
- Regulation authority
- CCR
What the official deficiency says
87411 Personnel Requirements - General (a) Facility personnel shall at all times be sufficient in numbers, and competent to provide the services necessary to meet resident needs....This requirement is not met as evidenced by: Based on interviews, and record review, the licensee failed to ensure adequate staffing to meet resident’s needs which posed a potential health risk to residents in care.
Official plan of correction
Administrator will hire enough staff to meet resident to staff ratio and ensure enough staff to meet residents needs.
Deadline recorded: Jan 31, 2024. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Jan 31, 2024
Correction not verified in available records
Complaint
Allegations0 substantiated · 2 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 8 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Part of the complaint whose outcome is recorded on Jan 18, 2024 · Control 11-AS-20230206134252
No deficiencies recorded in this reportComplaint
Allegations2 substantiated · 1 unsubstantiated · 0 unfounded · 2 cited
Facility condition and maintenanceType A
- Official classification
- Type A
- Official code
- 87303(i)(1)(A)
- Regulation authority
- CCR
What the official deficiency says
87303(i)(1)(A)Maintenance and Operation (i) Facilities shall have signal systems which shall meet the following criteria:(1)All facilities licensed for 16 or more and all residential facilities having separate floors or buildings shall have a signal system which shall:(A)Operate from each resident's living unit. This requirement is not met as evidenced by: Based on interviews, and record review, the licensee failed to ensure the safety of resident, on 11/5/21, LPA and S1 observed that 11 facility resident room call box stations did not have a pull cord which posed a potential health risk to residents in care.
Official plan of correction
Administrator provided LPA with work order report dated 11/5/21, stating that the 11 identified facility resident room call box stations have each been installed with a pull cord on 11/5/21
Deadline recorded: Nov 5, 2021. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Nov 5, 2021
Correction not verified in available records
Resident rightsType B
- Official classification
- Type B
- Official code
- 87468.1(a)(2)
- Regulation authority
- CCR
What the official deficiency says
87468.1(a)(2)Personal Rights of Residents in All Facilities(a)Residents in all residential care facilities for the elderly shall have all of the following personal rights:(1) To be accorded dignity in their personal relationships with staff, residents, and other persons.(2) To be accorded safe, healthful and comfortable accommodations, furnishings and equipment. Based on interviews, and record review, on 11/5/21, S1 informed LPA that R1, fell in resident's room, and sustained injury which posed a potential health risk to residents in care.
Official plan of correction
Administrator will fax to LPA a copy of the Regency Palms Long Beach facility resident fall prevention plan, and also a copy of the fall prevention plan staff training sign in sheets. POC Due Date is 11/30/21 LPA Fax Number (323)981-1781
Deadline recorded: Nov 30, 2021. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Nov 30, 2021
Correction not verified in available records
1 complaint has no published investigation report
The official record holds these complaints, but no investigation report was published for them. Their outcome is shown as the source recorded it.
- Aug 31, 2021 · Control 11-AS-20201124123805
Allegations1 substantiated · 4 unsubstantiated · 0 unfounded · 1 cited
Source and limits
California Department of Social Services, Community Care Licensing Division. Public facility history is described by the source as a five-year window. Older records and previous-licensee history may require a regional-office request. Type 741 RCFE-CCRCs, nursing homes, and other care settings are excluded from this page.
Read the data methodology