HERITAGE SENIOR HOME CARE

820 GLENLEA STREET, La Verne CA 91750

Facility 197608268 · RESIDENTIAL CARE ELDERLY (740)

6 bedsLatest official report Feb 10, 2026Licensed

Additional info
Licensee
HERITAGE SENIOR HOME CARE, INC.
Administrator
NINO NAVARRO
Contact
NINO NAVARRO
License first date
Apr 26, 2012
License effective date
Apr 26, 2012
District office
MONTEREY PARK ASC · (323) 980-4934
Regional office
28
Clients served
935 - ELDERLY

Summary

The available records show 2 Type A and 1 Type B deficiencies for this facility.

Most recent inspection
Feb 10, 2026
Most recent deficiency
Feb 10, 2026

No later report is available, so the records do not show what happened afterward.

What Type A and Type B mean
Type A
Violations of licensing requirements that, if not corrected, have a direct and immediate risk to the health, safety, or personal rights of persons in care.
Type B
Violations of licensing requirements that, without correction, could become a risk to the health, safety, or personal rights of persons in care.

Both classifications are published by California CDSS and are shown as published. SeniorLivingFacts does not rename them or add a severity level of its own.

At a glance

Counts cover the five-year public record. Typical figures are the median for the 1,564 Los Angeles County facilities licensed for 6 or fewer beds.

In the available public five-year record, CCLD published 8 reports for this facility: 6 inspections, 2 complaint investigations, and 0 licensing or administrative records.

Those records contain 2 Type A and 1 Type B deficiencies.

2 deficiencies have explicit official correction or clearance evidence in the loaded records.

Official inspections
6

More than the typical 4

1 in the last 12 months

Recorded deficiencies
3

More than the typical 1

1 in the last 12 months

Type A deficiencies
2

Most this size have none

1 in the last 12 months

Type B deficiencies
1

Most this size have none

0 in the last 12 months

Substantiated complaints
0

Most this size also have none

0 in the last 12 months

Repeated topics
0

Last 36 months

Repeated topics

Topics cited in more than one report during the last 36 months. A repeat may show a pattern worth asking about. Each date opens its report below.

No topic repeats in the last 36 months

No deficiency topic appears in more than one report during that window. This does not establish that nothing repeated earlier in the five-year record, and it is not a statement about current conditions.

Official report history

All preserved reports from the most recent to the oldest, sortable by report type.

Inspection
Hazardous items and storageType A
Official classification
Type A
Official code
87309(a)
Regulation authority
CCR

What the official deficiency says

(a) Except as specified in subsection (b), the licensee shall ensure that disinfectants, cleaning solutions, poisonous substances, knives, matches, tools, sharp objects, and other similar items which could pose a danger to residents are in locked storage and are not left unattended if outside the locked storage. This requirement is not met as evidenced by: Deficient Practice Statement Based on observation, the licensee did not comply with the section cited above. The kitchen drawer lock used to secure knives was observed to be broken, which poses an immediate health and safety risk to persons in care. This deficiency affects five (5) out of five (5) residents in care.

Official plan of correction

POC Due Date: 02/11/2026 Plan of Correction The Licensee/Administrator agrees to ensure that all sharp items are securely stored and inaccessible to residents at all times. Licensee to fix lock or replace knives to another locked location. ***POC cleared at time of visit***

Official record says corrected or clearedOn or before Feb 10, 2026
Plan of correction recorded
View official report
Complaint

Allegations0 substantiated · 9 unsubstantiated · 0 unfounded

No deficiencies recorded in this report
Complaint

Allegations0 substantiated · 4 unsubstantiated · 0 unfounded

No deficiencies recorded in this report
Inspection
Hazardous items and storageType A
Official classification
Type A
Official code
87309(a)
Regulation authority
CCR

What the official deficiency says

87309 Storage Space: (a) Disinfectants, cleaning solutions, poisons, firearms and other items which could pose a danger if readily available to clients shall be stored where inaccessible to clients. This requirement is not met as evidence by: Based on observation licensee did not ensure staff maintained cleaning supplies, and knives at all times which poses a immediate risk to the health, safety, or personal rights of the persons in care.

Official plan of correction

Administrator will ensure all cleaning supplies, knives are locked at all times. Staff locked items during the visit and administrator certified on LIC 9098 on 12/12/22. Deficiency cleared as of 12/12/22.

Deadline recorded: Dec 13, 2022. A deadline is not proof that correction was completed.

Official record says corrected or clearedOn or before Dec 12, 2022
Plan of correction recorded
Correction deadline recordedDeadline Dec 13, 2022
View official report
Inspection
Facility condition and maintenanceType B
Official classification
Type B
Official code
87303(a)
Regulation authority
CCR

What the official deficiency says

The facility shall be clean, safe, sanitary and in good repair at all times. Maintenance shall include provision of maintenance services and procedures for the safety and well-being of residents, employees and visitors. This requirement is not met as evidenced by: Deficient Practice Statement Based on observation, the licensee did not comply with the section cited above. LPAs and Administrator observed hot water facet leaking in main bathroom and window pane missing from one kitchen cabinet. Which poses/posed a potential health, safety or personal rights risk to persons in care.

Official plan of correction

POC Due Date: 04/20/2022 Plan of Correction Administrator will repair hot water facet in main bathroom and repair the window pane in the kitchen cabinet by POC date and send photo and self cerify to LPA by POC date as proof of correction.

Plan of correction recorded
Correction not verified in available records
View official report

Source and limits

California Department of Social Services, Community Care Licensing Division. Public facility history is described by the source as a five-year window. Older records and previous-licensee history may require a regional-office request. Type 741 RCFE-CCRCs, nursing homes, and other care settings are excluded from this page.

Read the data methodology