Staffing, personnel, and training
Cited in 2 reports, with 4 deficiencies in total.
15431 GARO STREET, Hacienda Heights CA 91745
6 bedsLatest official report Jan 9, 2026Licensed
The available records show 7 Type A and 8 Type B deficiencies for this facility.
No later report is available, so the records do not show what happened afterward.
Both classifications are published by California CDSS and are shown as published. SeniorLivingFacts does not rename them or add a severity level of its own.
Counts cover the five-year public record. Typical figures are the median for the 1,564 Los Angeles County facilities licensed for 6 or fewer beds.
In the available public five-year record, CCLD published 10 reports for this facility: 6 inspections, 0 complaint investigations, and 4 licensing or administrative records.
Those records contain 7 Type A and 8 Type B deficiencies.
2 deficiencies have explicit official correction or clearance evidence in the loaded records.
More than the typical 4
1 in the last 12 months
Well above the typical 1
5 in the last 12 months
Most this size have none
1 in the last 12 months
Most this size have none
4 in the last 12 months
Most this size also have none
0 in the last 12 months
Last 36 months
Topics cited in more than one report during the last 36 months. A repeat may show a pattern worth asking about. Each date opens its report below.
Cited in 2 reports, with 4 deficiencies in total.
Cited in 2 reports, with 2 deficiencies in total.
All preserved reports from the most recent to the oldest, sortable by report type.
(a) Except as specified in subsection (b), the licensee shall ensure that disinfectants, cleaning solutions, poisonous substances, knives, matches, tools, sharp objects, and other similar items which could pose a danger to residents are in locked storage and are not left unattended if outside the locked storage. This requirement is not met as evidenced by: Deficient Practice Statement Based on observation, green rubbing alcohol was observed on a nightstand next to R3's bed, R3's physician documented that R3 may not have items of personal grooming accessible to them for safety reasons, the licensee did not comply with the section cited above in 1 out of 6 which poses an immediate health, safety or personal rights risk to persons in care.
POC Due Date: 01/09/2026 Plan of Correction Staff removed rubbing alcohol during visit. This clears 24hr correction.
(a) The licensee shall ensure that personnel records are maintained on the licensee, administrator and each employee. Each personnel record shall contain the following information: This requirement is not met as evidenced by: Deficient Practice Statement Based on record review, Personnel records for S2 & S4 including job application were left blankthe licensee did not comply with the section cited above in 2 out of 4 staff, which poses/posed a potential health, safety or personal rights risk to persons in care.
POC Due Date: 01/16/2026 Plan of Correction Licensee will send proof of completed job application for S2 & S4 by 01/16/26. , via email to LPA Ramirez
(a) The licensee shall ensure that personnel records are maintained on the licensee, administrator and each employee. Each personnel record shall contain the following information: (11) A health screening as specified in Section 87411, Personnel Requirements - General. This requirement is not met as evidenced by: Deficient Practice Statement Based on record review, S2 & S4 did not have documentation of First Aid/CPR training in their filesthe licensee did not comply with the section cited above in 2 out of 4 staff files, which poses/posed a potential health, safety or personal rights risk to persons in care.
POC Due Date: 01/16/2026 Plan of Correction S2 & S4 will complete health screenings and send proof to LPA Ramirez by 01/16/26.
(c) A facility shall conduct a drill at least quarterly for each shift. The type of emergency covered in a drill shall vary from quarter to quarter, taking into account different emergency scenarios. An actual evacuation of residents is not required during a drill. While a facility may provide an opportunity for residents to participate in a drill, it shall not require any resident participation. Documentation of the drills shall include the date, the type of emergency covered by the drill, and the names of staff participating in the drill. This requirement is not met as evidenced by: Deficient Practice Statement Based on record review, no proof of documented emergency drills was provided when requested, the licensee did not comply with the section cited above in 6 out of 6 residents, which poses/posed a potential health, safety or personal rights risk to persons in care.
POC Due Date: 01/16/2026 Plan of Correction Licensee will document emergency drill and send proof via email to LPA Ramirez by 01/16/2026.
(A) A bed rail that extends from the head half the length of the bed and used only for assistance with mobility shall be allowed. This requirement is not met as evidenced by: Deficient Practice Statement Based on observation, R2- R6 had full bed rails, the licensee did not comply with the section cited above in 5 out of 6 residents which poses/posed a potential health, safety or personal rights risk to persons in care.
POC Due Date: 01/16/2026 Plan of Correction Licensee will remove full bed rails and send picture proof via email to LPA Ramirez
(a) All facilities shall maintain a fire clearance approved by the city, county, or city and county fire department, or district providing fire protection services, or the State Fire Marshal. This was not met as evidenced by: Resident #1 and Resident #2 were living in a room designated as a staff room not cleared for resident occupation, this poses an immediate health and safety risk to residents in care and supervision.
Facility to relocate residents to approved resident rooms by POC due date. LPA to conduct follow up visit to verify.
Deadline recorded: Sep 4, 2024. A deadline is not proof that correction was completed.
(a) A licensee shall not operate a facility beyond the conditions and limitations specified on the license, including specification of the maximum number of persons who may receive services at any one time. An exception may be made in the case of catastrophic emergency when the licensing agency may make temporary exceptions to the approved capacity. This requirement is not met as evidenced by: Deficient Practice Statement Based on [(observation) (interview) (record review)], the licensee did not comply with the section cited as LPA observed a total of (10) residents living in the facility. There were a total of (10) resident files that confirmed the same, which poses an immediate health, safety or personal rights risk to persons in care.
POC Due Date: 08/23/2024 Plan of Correction Licensee to create and follow plan of relocating residents until they reach the proper capacity they are licensed for by POC due date. LPA to conduct follow up visit to verify.
(2) Resident bedrooms shall be provided which meet, at a minimum, the following requirements: (B) No room commonly used for other purposes shall be used as a sleeping room for any resident. This includes any hall, stairway, unfinished attic, garage, storage area, shed or similar detached building. This requirement is not met as evidenced by: Deficient Practice Statement Based on (observation), the licensee did not comply with the section cited above as Resident #9 was observed to be using rhe living room as a bedroom which poses an immediate health, safety or personal rights risk to persons in care.
POC Due Date: 08/23/2024 Plan of Correction Facility to place Resident #9 in an approved bedroom or relocate resident to proper placement by POC due date. LPA Villalobos to conducted follow up visit to verify.
(e) All individuals subject to a criminal record review pursuant to Health and Safety Code Section 1569.17(b) shall prior to working, residing or volunteering in a licensed facility: (4) Request and be approved for a transfer of a criminal record exemption, as specified in Section 87356(r), unless, upon request for a transfer, the Department permits the individual to be employed, reside or be present at the facility. This requirement is not met as evidenced by: Deficient Practice Statement Based on [(observation) (interview) (record review)], the licensee did not comply with the section cited above as Staff #1 observed working at the facility was not associated to the facility which poses an immediate health, safety or personal rights risk to persons in care.
POC Due Date: 08/23/2024 Plan of Correction Administrator associated the staff via guardian during the visit. Deficiency cleared during the visit .
(h) The following requirements shall apply to medications which are centrally stored: (2) Centrally stored medicines shall be kept in a safe and locked place that is not accessible to persons other than employees responsible for the supervision of the centrally stored medication. This requirement is not met as evidenced by: Deficient Practice Statement Based on observation, the licensee did not comply with the section cited above as medications for Resident #7-#8 were observed in the common rooms away from the centrally stored medication cart which poses an immediate health, safety or personal rights risk to persons in care.
POC Due Date: 08/23/2024 Plan of Correction Administrator placed medications in locked medications cart. Deficiency cleared during the visit
(h) The following requirements shall apply to medications which are centrally stored: (5) Each resident's medication shall be stored in its originally received container. No medications shall be transferred between containers. This requirement is not met as evidenced by: Deficient Practice Statement Based on [(observation) (interview) (record review)], the licensee did not comply with the section cited above as medications for residents were popped out or removed from pill bottles and placed into weekly box containers which poses an immediate health, safety or personal rights risk to persons in care.
POC Due Date: 08/23/2024 Plan of Correction Facility to return medications to pill bottles contact pharmacy to disharge medications removed from bubble packs by POC due date.
(c)The facility shall employ, and the administrator shall schedule, a sufficient number of staff members to do all of the following: (3) Ensure that at least one staff member who has cardiopulmonary resuscitation (CPR) training and first aid training is on duty and on the premises at all times. This paragraph shall not be construed to require staff to provide CPR. This requirement is not met as evidenced by: Deficient Practice Statement Based on [(observation) (interview) (record review)], the licensee did not comply with the section cited above as no caregiver staff have first aid/ CPR certification on file which poses/posed a potential health, safety or personal rights risk to persons in care.
POC Due Date: 09/05/2024 Plan of Correction Administrator to aquire first aid and CPR training for all staff by POC due date. Copies will then be provided to LPA Villalobos.
(f) All personnel records shall be available to the licensing agency to inspect, audit, and copy upon demand during normal business hours. Records may be removed if necessary for copying. Removal of records shall be subject to the following requirements: This requirement is not met as evidenced by: Deficient Practice Statement Based on [(observation) (interview) (record review)], the licensee did not comply with the section cited above as there was not staff file for staff #1 and #3 for review which poses/posed a potential health, safety or personal rights risk to persons in care.
POC Due Date: 09/05/2024 Plan of Correction Administrator to complete staff files for Staff #1 and Staff #3. Files to be kept on hand in the facility for Licensing to review. Copies of the file to be provided to LPA by POC due date.
(c) Licensees shall maintain in the personnel records verification of required staff training and orientation. This requirement is not met as evidenced by: Deficient Practice Statement Based on [(observation) (interview) (record review)], the licensee did not comply with the section cited above as the facility did not keep staff training records on file which poses/posed a potential health, safety or personal rights risk to persons in care.
POC Due Date: 09/05/2024 Plan of Correction Licensee/Administrator to begin logging staff in services and trainings by POC due date.
(a) Prior to a person's acceptance as a resident, the licensee shall obtain and keep on file, documentation of a medical assessment, signed by a physician, made within the last year. The licensee shall be permitted to use the form LIC 602 (Rev. 9/89), Physician's Report, to obtain the medical assessment. This requirement is not met as evidenced by: Deficient Practice Statement Based on [(observation) (interview) (record review)], the licensee did not comply with the section cited above as Residents #1-2, and Residents #7-#10 do not have completed medical assessments on file which poses/posed a potential health, safety or personal rights risk to persons in care.
POC Due Date: 09/05/2024 Plan of Correction Licensee/ Administrator to aquire or complete medical assessments for Residents #1-2 and Residents #7-#10 mentioned above by POC due date. Copies to be provided to LPA by POC due date
California Department of Social Services, Community Care Licensing Division. Public facility history is described by the source as a five-year window. Older records and previous-licensee history may require a regional-office request. Type 741 RCFE-CCRCs, nursing homes, and other care settings are excluded from this page.
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