Complaint
Allegations0 substantiated · 4 unsubstantiated · 0 unfounded · investigated over 2 visits
No deficiencies recorded in this reportREESEJOY CARE HOME II
17544 San Jose St, Granada Hills CA 913446009
6 bedsLatest official report Oct 20, 2025Licensed
Additional info
- Telephone
- (805) 832-8792
- Licensee
- RVR CORPORATION
- Administrator
- RAMIREZ, ROBERTO
- Contact
- RAMIREZ, ROBERTO
- License first date
- Oct 7, 2019
- License effective date
- Oct 7, 2019
- District office
- WOODLAND HILLS S.RO · (818) 596-4334
- Regional office
- 31
- Clients served
- 935 - ELDERLY
Summary
The available records show 4 Type A and 4 Type B deficiencies for this facility.
- Most recent inspection
- Oct 20, 2025
- Most recent deficiency
- Apr 26, 2024
2 later reports, from Dec 7, 2024 through Oct 20, 2025, recorded no deficiencies, though the records do not say whether they were follow-ups.
What Type A and Type B mean
- Type A
- Violations of licensing requirements that, if not corrected, have a direct and immediate risk to the health, safety, or personal rights of persons in care.
- Type B
- Violations of licensing requirements that, without correction, could become a risk to the health, safety, or personal rights of persons in care.
Both classifications are published by California CDSS and are shown as published. SeniorLivingFacts does not rename them or add a severity level of its own.
At a glance
Counts cover the five-year public record. Typical figures are the median for the 1,564 Los Angeles County facilities licensed for 6 or fewer beds.
In the available public five-year record, CCLD published 14 reports for this facility: 7 inspections, 7 complaint investigations, and 0 licensing or administrative records.
Those records contain 4 Type A and 4 Type B deficiencies.
0 deficiencies have explicit official correction or clearance evidence in the loaded records.
- Official inspections
- 7
- Recorded deficiencies
- 8
- Type A deficiencies
- 4
- Type B deficiencies
- 4
- Substantiated complaints
- 3
- Repeated topics
- 0
More than the typical 4
1 in the last 12 months
Well above the typical 1
0 in the last 12 months
Most this size have none
0 in the last 12 months
Most this size have none
0 in the last 12 months
Most this size have none
0 in the last 12 months
Last 36 months
Repeated topics
Topics cited in more than one report during the last 36 months. A repeat may show a pattern worth asking about. Each date opens its report below.
No topic repeats in the last 36 months
No deficiency topic appears in more than one report during that window. This does not establish that nothing repeated earlier in the five-year record, and it is not a statement about current conditions.
Official report history
All preserved reports from the most recent to the oldest, sortable by report type.
Complaint
Part of the complaint whose outcome is recorded on Apr 26, 2024 · Control 31-AS-20210519164840
No deficiencies recorded in this reportComplaint
Allegations2 substantiated · 3 unsubstantiated · 0 unfounded · 2 cited
Facility condition and maintenanceType B
- Official classification
- Type B
- Official code
- 87303(a)
- Regulation authority
- CCR
What the official deficiency says
Maintenance and Operation: The facility shall be clean, safe, sanitary and in good repair at all times. Maintenance shall include provision of maintenance services and procedures for the safety and well-being of residents, employees and visitors. This requirement was not met as evidenced by Although arrangements were made tohave a technician address the smell of gas, and licensee purchased a new stove, per LAFD recommendations, efforts should have already been made to prevent the smell of gas from worsening, and affecting a resident in care.
Official plan of correction
(continued).. This posed a potential health and safety risk to residents in care. Licensee did arrange for a technician to check out the stove, burner and gas leak on 02/14/24, and eventually replaced the old stove, purchasing a new stove on 02/19/24, per LAFD recommendation. Copies of these invoices obtained during the day of the investigation. No further corrections needed at this time.
Deadline recorded: Feb 22, 2024. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Feb 22, 2024
Correction not verified in available records
Staffing, personnel, and trainingType B
- Official classification
- Type B
- Official code
- 87411(a)
- Regulation authority
- CCR
What the official deficiency says
Personnel Requirements - General: Facility personnel shall at all times be sufficient in numbers, and competent to provide the services necessary to meet resident needs. This requirement was not met as evidenced by: Information received confirming that there was a staff delay in a response to a resident's need when the smell of gas was worsening in the early morning of 02/14/24, resulting in R1 to experieince headache, itchy throat and nose irritation. This posed a potential health and safety risk to the resident in care.
Official plan of correction
Although arrangements were made to address the smell of gas, efforts were not made to assist R1 immediately the morning of 02/14/14. As POC, licensee will have staff review this section of the regulations, and self-certify that they have read and understood this section of the regulations. POC is due to the licensing agency by 02/29/24.
Deadline recorded: Feb 29, 2024. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Feb 29, 2024
Correction not verified in available records
Complaint
Allegations0 substantiated · 3 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations1 substantiated · 0 unsubstantiated · 0 unfounded · 1 cited
Facility condition and maintenanceType A
- Official classification
- Type A
- Official code
- 87303(a)
- Regulation authority
- CCR
What the official deficiency says
Maintenance and Operation: The facility shall be clean, safe, sanitary and in good repair at all times. Maintenance shall include provision of maintenance services and procedures for the safety and well-being of residents, employees and visitors. This requirement is not met as evidenced by: Based on the physical plant inspection and interviews during the investigation made on 07/18/23, it was confirmed that the facility air conditioning unit is in disrepair.
Official plan of correction
Administrator stated they have since addressed the air conditioning. Free-on had just been replaced. Furthermore, another repair company will repair the leak of the air conditioning unit today, 07/18/23. No further corrections needed at this time.
Deadline recorded: Jul 18, 2023. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Jul 18, 2023
Correction not verified in available records
Complaint
Allegations2 substantiated · 1 unsubstantiated · 0 unfounded · 2 cited · investigated over 2 visits
Medical and dental careType B
- Official classification
- Type B
- Official code
- 87465(a)(5)
- Regulation authority
- CCR
What the official deficiency says
87465 Incidental Medical and Dental Care (a)A plan for incidental medical and dental care shall be developed by each facility. The plan shall encourage routine medical and dental care and provide for assistance in obtaining such care, by compliance with the following: (5)The licensee shall assist residents with self-administered medications as needed. This requirement is not met as evidenced by. Based on interviews and record review, the staff did not dispensed PRN pain medication to R1. This possess an immediate health and safety risk to residents in care.
Official plan of correction
Licensee will provide additional medication training to all staff by appropriate professional(s). Proof of in-service training sign-in log will be submitted to LPA.
Deadline recorded: Aug 15, 2021. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Aug 15, 2021
Correction not verified in available records
Complaint
Part of the complaint whose outcome is recorded on Aug 5, 2021 · Control 31-AS-20210720125321
Basic services and supervisionType A
- Official classification
- Type A
- Official code
- 87464(d)
- Regulation authority
- CCR
What the official deficiency says
87464 (d) Basic Services A facility need not accept a particular resident for care. However, if a facility chooses to accept a particular resident for care, the facility shall be responsible for meeting the resident's needs….and providing the other basic services… either directly or through outside resources. This requirement is not met as evidenced by; The facility staff did not ensure that R1’s hygiene needs are met. R1 was not bathed for a week and observed to be covered in feces. This poses a potential health and safety risk to residents in care.
Official plan of correction
Licencee will provide in-service training with staff. Create a check list of daily ADLs to assist staff to ensure all residents in care needs and services are met. Licensee shall email a copy of the in-service training and sign-in sheet to LPA.
Deadline recorded: Jul 29, 2021. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Jul 29, 2021
Correction not verified in available records
Source and limits
California Department of Social Services, Community Care Licensing Division. Public facility history is described by the source as a five-year window. Older records and previous-licensee history may require a regional-office request. Type 741 RCFE-CCRCs, nursing homes, and other care settings are excluded from this page.
Read the data methodology