Resident rights
Cited in 4 reports, with 4 deficiencies in total.
413 E. CYPRESS STREET, Glendale CA 91205
199 bedsLatest official report Aug 5, 2026Licensed
The available records show 3 Type A and 14 Type B deficiencies for this facility.
2 later reports, from Jul 30, 2026 through Aug 5, 2026, recorded no deficiencies, though the records do not say whether they were follow-ups.
Both classifications are published by California CDSS and are shown as published. SeniorLivingFacts does not rename them or add a severity level of its own.
Counts cover the five-year public record. Typical figures are the median for the 212 Los Angeles County facilities licensed for 50 or more beds.
In the available public five-year record, CCLD published 70 reports for this facility: 6 inspections, 62 complaint investigations, and 2 licensing or administrative records.
Those records contain 3 Type A and 14 Type B deficiencies.
2 deficiencies have explicit official correction or clearance evidence in the loaded records.
Fewer than the typical 7
4 in the last 12 months
Well above the typical 8
12 in the last 12 months
About the same as most this size
0 in the last 12 months
Well above the typical 5
12 in the last 12 months
Well above the typical 3
8 in the last 12 months
Last 36 months
Topics cited in more than one report during the last 36 months. A repeat may show a pattern worth asking about. Each date opens its report below.
Cited in 4 reports, with 4 deficiencies in total.
Cited in 3 reports, with 3 deficiencies in total.
Cited in 2 reports, with 2 deficiencies in total.
Cited in 2 reports, with 2 deficiencies in total.
All preserved reports from the most recent to the oldest, sortable by report type.
Allegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportAllegations0 substantiated · 2 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportAllegations1 substantiated · 3 unsubstantiated · 0 unfounded · 1 cited
87555 General Food Service Requirements (b) The following food service requirements shall apply: (7) Modified diets prescribed by a resident's physician as a medical necessity shall be provided. This is not met as evidenced by; Based on interviews and observations, S2 was not aware of R1’s dietary restrictions and LPA did not observe any documentation.
Administrator will submit proof of correction by the POC due date. Proof may be in the form of a picture showing all the residents' restrictions or proof of training. The Administrator will also submit a written statement explained they have reviewed and will adhere to Title 22 CCR 87555 General Food Requirements by the POC due date.
Deadline recorded: Jul 27, 2026. A deadline is not proof that correction was completed.
Allegations0 substantiated · 4 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportAllegations0 substantiated · 2 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportAllegations0 substantiated · 6 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportAllegations0 substantiated · 2 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportAllegations0 substantiated · 2 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportAllegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportAllegations0 substantiated · 5 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportAllegations0 substantiated · 2 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportAllegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportAllegations1 substantiated · 0 unsubstantiated · 0 unfounded · 1 cited
(a) In addition to the rights listed in Section 87468.1, Personal Rights of Residents in All Facilities, residents in privately operated residential care facilities for the elderly shall have all of the...personal rights:(4)To care, supervision, and services that meet their individual needs and are delivered by staff that are sufficient in numbers...This requirement is not met by: Based on LPA's interviews, the licensee/administrator did not comply with the section cited above by providing R1 and R2 the care and supervision they need which posed a potential Health, Safety, or Personal Rights risk to persons in care.
The Administrator/Licensee shall conduct an in-service training to all staff regarding care and supervision of all residents. POC 06/03/26
Deadline recorded: Jun 3, 2026. A deadline is not proof that correction was completed.
Allegations0 substantiated · 3 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportAllegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportAllegations2 substantiated · 1 unsubstantiated · 0 unfounded · 2 cited
87465 Incidental Medical and Dental Care. (c)...facility staff designated by the licensee shall be permitted to assist the resident with self-administration...(2) Once ordered by the physician the medication is given according to the physician's directions. This requirment was not met evidenced by: Based on interviews, record review and observations, S5 had incorrectly marked R1's MARs with a medication that was not yet available which poses a potential Health, Safety, or Personal Rights risk to persons in care.
The Administrator/Licensee will conduct an in service-training with staff regarding medication distribution and record keeping of the MARs which will then be emailed to LPA Segovia by POC due date: 5/19/2026
Deadline recorded: May 19, 2026. A deadline is not proof that correction was completed.
87507 Admission Agreements. (g)Admission agreements shall specify...(4) Modification conditions...at least 60 days prior written notice to the resident of any rate or rate structure change, or as soon as the licensee is notified of SSI/SSP rate changes. This requirment was not met evidenced by Based on interviews, record review and observations, R1 was not provided with their 60 days rent increase which poses a potential Health, Safety, or Personal Rights risk to persons in care.
The Administrator/Licensee will review the regulation and email LPA Segovia a statement of understanding by POC due date: 5/12/2026
Deadline recorded: May 12, 2026. A deadline is not proof that correction was completed.
Allegations2 substantiated · 4 unsubstantiated · 0 unfounded · 2 cited
87303(e)(6) Maintenance and Operation (e) Water supplies and plumbing fixtures shall be maintained as follows: (6) Toilet, handwashing and bathing facilities shall be maintained in operating condition. Additional equipment shall be provided in facilities accommodating physically handicapped and/or non-ambulatory residents, based on the residents' needs. This requirement is not met by: Based on LPA's observation and interviews, the licensee/administrator did not comply with the section cited above when resident #1 (R1) did not have water supply/plumbing issues for a couple of days which posed a potential Health, Safety, or Personal Rights risk to persons in care.
The Administrator/Licensee was made aware that resident's water supply/plumbing in the bathroom had issues and they were repaired at time of visit. POC Cleared: 04/29/26
Deadline recorded: Apr 29, 2026. A deadline is not proof that correction was completed.
87468.1 (a)(2) Personal Rights of Residents in All Facilities (a) Residents in all residential care facilities for the elderly shall have all of the following personal rights: (2)To be accorded safe, healthful and comfortable accommodations, furnishings and equipment. This requirement is not met by: Based on LPA's observation and interviews, the licensee/administrator did not comply with the section cited above when resident #1 (R1)'s pendant and emergency call button in the bathroom was not working which posed a potential Health, Safety, or Personal Rights risk to persons in care.
The Administrator/Licensee will make sure that Resident #1 (R1)'s pendant and emergency call button in the bathroom is working and will send LPA a video and/or work order that it is working. POC Cleared: 05/13/26
Deadline recorded: May 13, 2026. A deadline is not proof that correction was completed.
Allegations1 substantiated · 0 unsubstantiated · 0 unfounded · 2 cited
87705(d) Care of Persons with Dementia (d) The licensee shall ensure that the facility has an auditory device or other staff alert feature to monitor exits on exterior doors and perimeter fence gates accessible to those residents who may be at risk for elopement...This requirement is not met by: Based on LPA's observation and interviews, the licensee/administrator did not comply with the section cited above by ensuring that exit doors and cameras at the front are working properly which posed a potential Health, Safety, or Personal Rights risk to persons in care.
The Administrator/Licensee will send a written plan for the facility to monitor exit doors. The licensee will also need to repair the cameras at the front desk that are not working which help monitor the exit doors. POC 05/06/26
Deadline recorded: May 6, 2026. A deadline is not proof that correction was completed.
(a) Residents of residential care facilities for the elderly shall have all of the following rights:(6) To care, supervision, and services that meet their individual needs and are delivered by staff that are sufficient in numbers, qualifications, and competency to meet their needs. This requirement is not met by: Based on LPA's observation and interviews, the licensee/administrator did not comply with the section cited above by ensuring that Resident #1's individual needs were met which posed a potential Health, Safety, or Personal Rights risk to persons in care.
The Administrator/Licensee will need to provide all staff with the names of the individuals that cannot leave unassisted/unattended and provide training. POC 05/06/26
Deadline recorded: May 6, 2026. A deadline is not proof that correction was completed.
Allegations0 substantiated · 3 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportAllegations0 substantiated · 5 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportAllegations0 substantiated · 2 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportAllegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportAllegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportAllegations0 substantiated · 3 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportAllegations0 substantiated · 4 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportAllegations0 substantiated · 2 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportAllegations0 substantiated · 0 unsubstantiated · 1 unfounded
No deficiencies recorded in this reportAllegations1 substantiated · 1 unsubstantiated · 0 unfounded · 1 cited
Personnel Requirements: All personnel shall be given on the job training or have related experience with knowledge required to safely assist with prescribed medications. This requirement was not met as evidenced by: Based on LPA's observation and interviews, the licensee/administrator did not comply with the section cited above by providing R1 their medication everyday and/or when prescribed which posed a potential Health, Safety, or Personal Rights risk to persons in care.
The Administrator/Licensee shall conduct an in-service training to all staff regarding medication. POC 02/09/26
Deadline recorded: Feb 9, 2026. A deadline is not proof that correction was completed.
Allegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportAllegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportAllegations0 substantiated · 8 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportAllegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportAllegations0 substantiated · 3 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportAllegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportAllegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportAllegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportAllegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportAllegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportAllegations0 substantiated · 2 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportAllegations1 substantiated · 0 unsubstantiated · 0 unfounded · 1 cited
87465-Incidental Medical & Dental Care (c) If the resident 's physician stated in writing that the resident is able to determine his/her own prescription medications...the licensee shall be permitted to assist resident with self-administration […](2) Once ordered by the physician the medication is given according to the physician's directions. This requirement was not met as evidenced by...staff failing to give medication at time prescribed or not at all. This poses an immediate and health and safety risk to residents in care.
The Licensee shall submit in writing to the department by 09/08/25, how they will ensure that medication is order, available, and administered according to doctors order. The licensee shall provide medication training to staff and provide proof that the training was completed.
Deadline recorded: Sep 8, 2025. A deadline is not proof that correction was completed.
Allegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportAllegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportAllegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportAllegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportAllegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportAllegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportAllegations1 substantiated · 1 unsubstantiated · 0 unfounded · 1 cited
(B)General Requirements for Allowable Health Conditions, the licensee shall be responsible for the following: (3) Ensuring that incontinent residents are kept clean and dry and that the facility remains free of odors from incontinence. This requirement is not met as evidenced by: Based on interviews and record reviews, the facility staff did not properly manage resident’s catheter care. This poses a potential risk to residents in care.
The Executive Director will provide in-service staff training to ensure staff notes are complete and consistent. In addition to developing incontinence care plan and a catheter care plan for Resident 2 by the POC date
Deadline recorded: Jun 17, 2025. A deadline is not proof that correction was completed.
Allegations0 substantiated · 1 unsubstantiated · 0 unfounded · investigated over 2 visits
No deficiencies recorded in this reportAllegations1 substantiated · 1 unsubstantiated · 0 unfounded · 1 cited · investigated over 2 visits
87465 Incidental Medical and Dental Care; (g) The licensee shall immediately telephone 9-1-1 if an injury or other circumstance has resulted in an imminent threat to a resident’s health…. This requirement is not met as evidenced by. Licensee did not ensure to provide immediate emergency medical assistance to resident (R1), who appeared to be weak and vomiting. This poses an immediate health and safety risk to residents in care.
The Administrator will in service (focus training) to direct care staff regarding emergency protocol. Administrator will submit a sign in sheet and handouts of topics discussed to LPA via fax by due date.
Deadline recorded: Jun 2, 2025. A deadline is not proof that correction was completed.
Allegations0 substantiated · 3 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportAllegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportAllegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportAllegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportPart of the complaint whose outcome is recorded on May 30, 2025 · Control 31-AS-20240822110519
No deficiencies recorded in this reportPart of the complaint whose outcome is recorded on May 30, 2025 · Control 31-AS-20240710101309
No deficiencies recorded in this reportAllegations1 substantiated · 0 unsubstantiated · 0 unfounded · 1 cited
87468.1 Personal Rights of Residents in All Facilities (a) Residents in all residential care facilities for the elderly shall have all of the following personal rights: (2) To be accorded safe, healthful and comfortable accommodations This requirement is not met as evidenced by: Based on interviews and record review, the licensee did not comply with the section cited above in two (02) out of one hundred forty three (143) residents which poses a potential Health, Safety, or Personal Rights risk to residents in care.
In addition to scheduling staff trainings with a consultant for residents with challenging behaviors, the licensee has agreed to update the service plans of Resident #1 (R1) and Resident #2 (R2) with instructions for staff intervention.
Deadline recorded: Jul 26, 2024. A deadline is not proof that correction was completed.
Allegations0 substantiated · 2 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportAllegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportAllegations0 substantiated · 2 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportAllegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportAllegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportAllegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportCalifornia Department of Social Services, Community Care Licensing Division. Public facility history is described by the source as a five-year window. Older records and previous-licensee history may require a regional-office request. Type 741 RCFE-CCRCs, nursing homes, and other care settings are excluded from this page.
Read the data methodology