Dementia care
Cited in 4 reports, with 5 deficiencies in total.
GLEN PARK AT GLENDALE - BOYNTON ST
1250 BOYNTON ST, Glendale CA 91205
98 bedsLatest official report Jun 23, 2026Licensed
Additional info
- Telephone
- (818) 246-9000
- Licensee
- GLEN PARK AT GLENDALE - BOYNTON ST
- Administrator
- SUSAN PARK
- Contact
- SUSAN PARK
- License first date
- May 30, 2013
- License effective date
- May 30, 2013
- District office
- WOODLAND HILLS S.RO · (818) 596-4334
- Regional office
- 31
- Clients served
- 935 - ELDERLY
Summary
The available records show 13 Type A and 7 Type B deficiencies for this facility.
- Most recent inspection
- Jun 14, 2026
- Most recent deficiency
- Feb 2, 2026
7 later reports, from Feb 3, 2026 through Jun 23, 2026, recorded no deficiencies, though the records do not say whether they were follow-ups.
What Type A and Type B mean
- Type A
- Violations of licensing requirements that, if not corrected, have a direct and immediate risk to the health, safety, or personal rights of persons in care.
- Type B
- Violations of licensing requirements that, without correction, could become a risk to the health, safety, or personal rights of persons in care.
Both classifications are published by California CDSS and are shown as published. SeniorLivingFacts does not rename them or add a severity level of its own.
At a glance
Counts cover the five-year public record. Typical figures are the median for the 212 Los Angeles County facilities licensed for 50 or more beds.
In the available public five-year record, CCLD published 77 reports for this facility: 12 inspections, 65 complaint investigations, and 0 licensing or administrative records.
Those records contain 13 Type A and 7 Type B deficiencies.
1 deficiencies have explicit official correction or clearance evidence in the loaded records.
- Official inspections
- 12
- Recorded deficiencies
- 20
- Type A deficiencies
- 13
- Type B deficiencies
- 7
- Substantiated complaints
- 12
- Repeated topics
- 3
More than the typical 7
1 in the last 12 months
Well above the typical 8
2 in the last 12 months
Well above the typical 3
1 in the last 12 months
More than the typical 5
1 in the last 12 months
Well above the typical 3
2 in the last 12 months
Last 36 months
Repeated topics
Topics cited in more than one report during the last 36 months. A repeat may show a pattern worth asking about. Each date opens its report below.
Resident rights
Cited in 4 reports, with 5 deficiencies in total.
Medication handling and storage
Cited in 2 reports, with 2 deficiencies in total.
Official report history
All preserved reports from the most recent to the oldest, sortable by report type.
Complaint
Allegations0 substantiated · 4 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 3 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 2 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations1 substantiated · 0 unsubstantiated · 0 unfounded · 1 cited
Resident rightsType A
- Official classification
- Type A
- Official code
- 87468.2(a)(8)
- Regulation authority
- CCR
What the official deficiency says
(a)...residential care facilities for the elderly shall have all of the following personal rights: (8) To be free from neglect, financial exploitation, involuntary seclusion, punishment, humiliation, intimidation, and verbal, mental, physical, or sexual abuse. This requirement was not met as evidenced by: Based on interviews conducted and video reviewed by LPA, R1 was handled in a rough manner by S1 which posed an immediate health and safety or personal rights risk to clients in care.
Official plan of correction
S1 was terminated as of 02/02/2026. Administrator will start in service training for all staff regarding residents rights and mandated reporting. Administrator will provide a copy of the material and sign in sheet to LPA by POC date 02/03/2026.
Deadline recorded: Feb 3, 2026. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Feb 3, 2026
Correction not verified in available records
Complaint
Allegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 2 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 4 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations1 substantiated · 0 unsubstantiated · 0 unfounded · 1 cited
Staffing, personnel, and trainingType B
- Official classification
- Type B
- Official code
- 87411(d)(4)
- Regulation authority
- CCR
What the official deficiency says
Personnel Requirements: All personnel shall be given on the job training or have related experience with knowledge required to safely assist with prescribed medications. This requirement was not met as evidenced by: on or around 09/26/25, R1 was packed R2's medication in error, for R1's outing. This posed a potential health and safety risk to the resident in care.
Official plan of correction
As POC, S1, will receive on the job training to address this section of the regulation. As proof training is held, licensee will submit attendance log with training topic, addressing section 87411(d)(4) to CCL by 10/16/25
Deadline recorded: Oct 16, 2025. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Oct 16, 2025
Correction not verified in available records
Complaint
Allegations0 substantiated · 3 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations1 substantiated · 1 unsubstantiated · 0 unfounded · 1 cited
Resident rightsType A
- Official classification
- Type A
- Official code
- 1569.269(a)(6)
- Regulation authority
- HSC
What the official deficiency says
§1569.269 Enumerated rights; severability(a) Residents of residential care facilities for the elderly shall have all of the following rights:(6) To care, supervision, and services that meet their individual needs... This requirement is not met by: Based on the LPA's record review and staff Interviews the licensee/administrator failed to ensure the care, supervision and services of resident #1 (R1) while in the facility. This posed an immediate health and safety risk to residents in care.
Official plan of correction
Licensee/Administrator will provide training to all staff on the care, supervision and services to all residents. POC Due Date: 08/06/25
Deadline recorded: Aug 6, 2025. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Aug 6, 2025
Correction not verified in available records
Complaint
Allegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 2 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 5 unsubstantiated · 0 unfounded · investigated over 2 visits
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 5 unsubstantiated · 0 unfounded · investigated over 2 visits
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 3 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 5 unsubstantiated · 0 unfounded · investigated over 2 visits
No deficiencies recorded in this reportComplaint
Part of the complaint whose outcome is recorded on Jun 6, 2025 · Control 31-AS-20250325084258
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations1 substantiated · 0 unsubstantiated · 0 unfounded · 1 cited
Resident rightsType B
- Official classification
- Type B
- Official code
- 87468.2(a)(19)
- Regulation authority
- CCR
What the official deficiency says
Personal Rights...(19) To have prompt access to review all of their records and to purchase photocopies of their records. Photocopied records shall be provided within two (2) business days and at a cost that does not exceed the community standard for photocopies. This requirement is not met as evidenced by: Based on record review and interview the licensee did not provide the records of R1 and R2 to the authorized representative in a timely manner which poses a potential personal rights risk to the residents in care.
Official plan of correction
LPA cleared during the visit. The facility had already provided the requested documents on 01/22/2025.
Deadline recorded: Jan 23, 2025. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Jan 23, 2025
Correction not verified in available records
Complaint
Part of the complaint whose outcome is recorded on May 20, 2025 · Control 31-AS-20241023131909
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 7 unsubstantiated · 0 unfounded · investigated over 2 visits
No deficiencies recorded in this reportComplaint
Part of the complaint whose outcome is recorded on Apr 5, 2025 · Control 31-AS-20240425103743
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations1 substantiated · 2 unsubstantiated · 0 unfounded · 2 cited
Resident rightsType A
- Official classification
- Type A
- Official code
- 87468.1(a)(1)
- Regulation authority
- CCR
What the official deficiency says
87468.1 Personal Rights of Residents in All Facilities; (a) Residents in all residential care facilities for the elderly shall have the following personal rights:(1) To be accorded dignity in their personal relationships with staff, residents, and other persons. This requirement is not met as evidenced by; Based on interviews and record review, the facility did not ensure that the residents treat each other with dignity and respect which poses an immediate health, safety and personal rights risk to residents in care.
Official plan of correction
The Administrator will provide written information explaining the steps the facility will take to ensure that all residents’ health, safety and personal rights are protected at the facility.
Deadline recorded: Sep 16, 2024. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Sep 16, 2024
Correction not verified in available records
Resident rightsType A
- Official classification
- Type A
- Official code
- 87468.2(a)(8)
- Regulation authority
- CCR
What the official deficiency says
87468.2 Additional Personal Rights of Residents in Privately Operated Facilities (a) In addition to the rights listed in Section 87468.1, residents in privately operated residential care facilities for the elderly shall have all of the following..(8)..free from ...physical...abuse This requirement is not met as evidenced by; Based on interviews and record review, the facility did not ensure that the residents was free from physical abuse which poses an immediate health, safety and personal rights risk to residents in care.
Official plan of correction
The Administrator will provide written information explaining the steps the facility will take to ensure that all residents’ health, safety and personal rights are protected at the facility.
Deadline recorded: Sep 16, 2024. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Sep 16, 2024
Correction not verified in available records
Complaint
Part of the complaint whose outcome is recorded on Oct 31, 2024 · Control 31-AS-20240722200124
No deficiencies recorded in this reportComplaint
Allegations1 substantiated · 3 unsubstantiated · 0 unfounded · 1 cited
Facility condition and maintenanceType B
- Official classification
- Type B
- Official code
- 87303(a)
- Regulation authority
- CCR
What the official deficiency says
87303 Maintenance and Operation (a) The facility shall be clean, safe, sanitary and in good repair at all times. This requirement is not met as evidenced by; Based on interviews, the facility was without a fully functional phone for two to five days which poses a potential health, safety and personal rights risk to residents in care.
Official plan of correction
Although the facility telephone was not in working order, the facility took measures to have the telephone repaired, therefore, a Plan of Correction will not be issued at this time.
Deadline recorded: Jun 19, 2024. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Jun 19, 2024
Correction not verified in available records
Complaint
Allegations0 substantiated · 8 unsubstantiated · 0 unfounded · investigated over 2 visits
No deficiencies recorded in this reportComplaint
Part of the complaint whose outcome is recorded on May 15, 2024 · Control 31-AS-20231027104543
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 2 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 4 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations1 substantiated · 0 unsubstantiated · 0 unfounded · 1 cited
Dementia careType A
- Official classification
- Type A
- Official code
- 87705(b)(2)
- Regulation authority
- CCR
What the official deficiency says
87705 Care of Persons with Dementia (b) (2) ...the plan of operation shall address the needs of residents with dementia, including: Safety measures to address behaviors such as wandering, aggressive behavior...This requirement is not met as evidence by; Facility staff did not ensure that the needs of dementia residents were properly addressed. Based on interviews and observations facility staff failed to ensure R1 was supervised by staff which poses an immediate health, safety and hazard to residents in care.
Official plan of correction
Administrator agreed to review Dementia plan with proof of acknowledgment, will submit a new LIC500 to reflect enough staff for supervision of residents, and will provide Care and Supervision training for all staff to be given by a vendor, all proof will be emailed to LPA by POC due date.
Deadline recorded: Mar 29, 2024. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Mar 29, 2024
Correction not verified in available records
Complaint
Allegations0 substantiated · 3 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 2 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 2 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations1 substantiated · 0 unsubstantiated · 0 unfounded · 1 cited
Medication handling and storageType A
- Official classification
- Type A
- Official code
- 87465(c)(2)
- Regulation authority
- CCR
What the official deficiency says
87465-Incidental Medical & Dental Care (c) If the resident 's physician stated in writing that the resident is able to determine his/her own precription medications...the licensee shall be permitted to assist resident with self administration...(2) Once ordered by the physcian the medication is given the physcian the medication is given according to the physician's directions. This requirement was not met as evidenced by...The facility staff mixed up the medication of R1 and R2. Each were given the wrong medication. This poses an immediate and health and safety risk to residents in care.
Official plan of correction
The Licensee shall submitted in writing to the deparment by 11/14/2023, how they will ensure that medication errors do not occur. In addition, the Licensee shall provide medication training to staff and show proof to the Department that training was completed.
Deadline recorded: Nov 14, 2023. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Nov 14, 2023
Correction not verified in available records
Complaint
Allegations0 substantiated · 3 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations1 substantiated · 0 unsubstantiated · 0 unfounded · 3 cited · investigated over 2 visits
Dementia careType A
- Official classification
- Type A
- Official code
- 87705(b)(2)
- Regulation authority
- CCR
What the official deficiency says
(b) In addition to the requirements as specified in Section 87208, Plan of Operation, the plan of operation shall address the needs of residents with dementia, including: (2) Safety measures to address behaviors such as wandering, aggressive behavior and ingestion of toxic materials. This requirement was not met as evidenced by: Staff interviewed stated that resident #1 had severe cognitive impairment and a history of wandering. The facility did not provide safety measures to address resident #1's wandering behavior, which resulted in resident #1 sustaining multiple 1st and 2nd degree burns.
Official plan of correction
LIcensee shall follow Title 22 regulations and ensure that the facilty's plan of operation is followed, and the needs to address residents with dementia are followed to ensure the safety of residents in care. Licensee to conduct staff in service on this regulation, and will submit proof of training to LPA by POC due date.
Deadline recorded: Oct 18, 2023. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Oct 18, 2023
Correction not verified in available records
Dementia careType A
- Official classification
- Type A
- Official code
- 87705(c)(4)
- Regulation authority
- CCR
What the official deficiency says
(c) Licensees who accept and retain residents with dementia shall be responsible for ensuring the following: (4) There is an adequate number of direct care staff to support each resident’s physical, social, emotional, safety and health care needs as identified in his/her current appraisal. This requirement was not met as evidenced by: Staff interviewed stated that resident #1 required one to one supervision, or a higher level of care. Resident #1 was not provided with sufficient supervision which resulted in resident #1 sustaining multiple 1st and 2nd degree burns.
Official plan of correction
Licensee shall follow Title 22 regulations and ensure that residents with dementia have the adequate number of direct care staff to support their needs. LIcensee to conduct staff inservice on this regulation and will submit proof of training to LPA by POC due date.
Deadline recorded: Oct 18, 2023. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Oct 18, 2023
Correction not verified in available records
Complaint
Allegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations1 substantiated · 0 unsubstantiated · 0 unfounded · 1 cited
Dementia careType A
- Official classification
- Type A
- Official code
- 87705(b)(2)
- Regulation authority
- CCR
What the official deficiency says
87705 Care of Persons with Dementia (b) (2) ...the plan of operation shall address the needs of residents with dementia, including: Safety measures to address behaviors such as wandering, aggressive behavior...This requirement is not met as evidence by; The Licensee did not ensure that the needs of dementia residents were properly addressed. Based on interviews, the licensee failed to ensure R1 was supervised by staff which poses an immediate health, safety and hazard.
Official plan of correction
The Licensee will review regulation and submit a written letter certifying that, moving forward, they will ensure to follow and adhere to CCR Title 22 87705 Care of Persons with Dementia; The written letter must be sent to the LPA by the POC due date.
Deadline recorded: Sep 22, 2023. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Sep 22, 2023
Correction not verified in available records
Complaint
Allegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 3 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 5 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Part of the complaint whose outcome is recorded on Oct 11, 2023 · Control 28-AS-20210126124057
Basic services and supervisionType A
- Official classification
- Type A
- Official code
- 87466
- Regulation authority
- CCR
What the official deficiency says
The licensee shall ensure that residents are regularly observed for changes in physical, mental, emotional and social functioning and that appropriate assistance is provided when such observation reveals unmet needs. When changes such as unusual weight gains or losses or deterioration of mental ability or a physical health condition are observed, the licensee shall ensure that such changes are documented and brought to the attention of the resident's physician and the resident's responsible person, if any. This requirement was not met as evidenced by: Resident #1 suffered first and second degree burns to face and body, from being scalded by hot water in bathtub. Record review and interviews indicated that resident #1 needed close monitoring due to severe cognitive impairment and wandering behavior. Lack of supervision resulted in resident #1 suffering first and second degree burns.
Official plan of correction
LIcensee will ensure that residents are being regularly observed for changes in condition. Licensee will provide an in service training to staff and provide proof of training to LPA by POC due date.
Deadline recorded: Mar 13, 2023. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Mar 13, 2023
Correction not verified in available records
Complaint
Allegations0 substantiated · 4 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 2 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 4 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 4 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 2 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations1 substantiated · 0 unsubstantiated · 0 unfounded · 1 cited
Resident rightsType A
- Official classification
- Type A
- Official code
- 87468.2(a)(4)
- Regulation authority
- CCR
What the official deficiency says
Additional Personal Rights of Residents in Privately Operated Facilities ...All Facilities, residents in privately operated residential care facilities for the elderly shall have all of the following personal rights:To care, supervision, and services that meet their individual needs and are delivered by staff that are sufficient in numbers... This requirement is not met as evidenced by: Based on observations, interviews and file review the licensee did not comply with the section cited above bynot ensuring R1 has a 1:1 from 7am- 11 pm. This resulted in R1 sustaing an unwitness fall at 11:35 am, which poses an immediate health, safety, or Personal rights risk to persons in care.
Official plan of correction
Licensee will ensure that R1 has a 1:1 from 7 am- 11 pm and have adequate care and supervision to ensure R1 safety. Licensee will submit a plan on how they will ensure resident #1 will have a 1:1 if the assigned caregiver is not available. Plan to be submitted by POC due date.
Deadline recorded: Sep 1, 2022. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Sep 1, 2022
Correction not verified in available records
Complaint
Allegations0 substantiated · 4 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 3 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
No deficiencies recorded in this report
Complaint
Allegations1 substantiated · 1 unsubstantiated · 0 unfounded · 1 cited · investigated over 2 visits
Resident rightsType A
- Official classification
- Type A
- Official code
- 87468.1(a)(11)
- Regulation authority
- CCR
What the official deficiency says
87468.1 Personal Rights for all Residents:(a)Residents... shall have all...personal rights: To have their visitors, ... permitted to visit privately during reasonable hours and without prior notice, provided that the rights of other residents are not infringed upon This requirement is not met as evidency by: Based on document review and interviews conducted licensee did not provided visitation at all times for residents in care which poses a health, safety, or personal rights risk for the persons in care.
Official plan of correction
Administrator updated family's and responsible parties regarding visitation guidelines via phone call and email, which will be following PIN 21.40ASC as of 9/17/21. Deficiency cleared on 11/16/21.
Deadline recorded: Nov 17, 2021. A deadline is not proof that correction was completed.
Official record says corrected or clearedOn Nov 16, 2021
Plan of correction recorded
Correction deadline recordedDeadline Nov 17, 2021
Complaint
Part of the complaint whose outcome is recorded on Nov 16, 2021 · Control 28-AS-20210901142100
No deficiencies recorded in this report1 complaint has no published investigation report
The official record holds these complaints, but no investigation report was published for them. Their outcome is shown as the source recorded it.
- Mar 26, 2024 · Control 28-AS-20230216173146
Allegations0 substantiated · 0 unsubstantiated · 1 unfounded
Source and limits
California Department of Social Services, Community Care Licensing Division. Public facility history is described by the source as a five-year window. Older records and previous-licensee history may require a regional-office request. Type 741 RCFE-CCRCs, nursing homes, and other care settings are excluded from this page.
Read the data methodology