Health conditions and treatments
Cited in 2 reports, with 2 deficiencies in total.
TOUCHING HEARTS BOARDING CARE
1010 LINDEN AVE, Glendale CA 91201
6 bedsLatest official report Feb 28, 2026Licensed
Additional info
- Telephone
- (424) 216-0864
- Licensee
- TOUCHING HEARTS BOARDING CARE
- Administrator
- MKRTCHYAN, MARGARITA
- Contact
- MKRTCHYAN, MARGARITA
- License first date
- Jan 26, 2022
- License effective date
- Jan 26, 2022
- District office
- WOODLAND HILLS S.RO · (818) 596-4334
- Regional office
- 31
- Clients served
- 935 - ELDERLY
Summary
The available records show 4 Type A and 7 Type B deficiencies for this facility.
- Most recent inspection
- Feb 28, 2026
- Most recent deficiency
- Jan 14, 2026
1 later report, on Feb 28, 2026, recorded no deficiencies, though the records do not say whether they were follow-ups.
What Type A and Type B mean
- Type A
- Violations of licensing requirements that, if not corrected, have a direct and immediate risk to the health, safety, or personal rights of persons in care.
- Type B
- Violations of licensing requirements that, without correction, could become a risk to the health, safety, or personal rights of persons in care.
Both classifications are published by California CDSS and are shown as published. SeniorLivingFacts does not rename them or add a severity level of its own.
At a glance
Counts cover the five-year public record. Typical figures are the median for the 1,564 Los Angeles County facilities licensed for 6 or fewer beds.
In the available public five-year record, CCLD published 12 reports for this facility: 6 inspections, 3 complaint investigations, and 3 licensing or administrative records.
Those records contain 4 Type A and 7 Type B deficiencies.
0 deficiencies have explicit official correction or clearance evidence in the loaded records.
- Official inspections
- 6
- Recorded deficiencies
- 11
- Type A deficiencies
- 4
- Type B deficiencies
- 7
- Substantiated complaints
- 2
- Repeated topics
- 1
More than the typical 4
1 in the last 12 months
Well above the typical 1
1 in the last 12 months
Most this size have none
0 in the last 12 months
Most this size have none
1 in the last 12 months
Most this size have none
1 in the last 12 months
Last 36 months
Repeated topics
Topics cited in more than one report during the last 36 months. A repeat may show a pattern worth asking about. Each date opens its report below.
Official report history
All preserved reports from the most recent to the oldest, sortable by report type.
Complaint
Allegations1 substantiated · 1 unsubstantiated · 0 unfounded · 1 cited
Admission, assessment, and evictionType B
- Official classification
- Type B
- Official code
- 1569.683(a)(2-4)
- Regulation authority
- HSC
What the official deficiency says
Eviction notices... (a) In addition to complying with other applicable regulations... (2) Resources available to assist... (3) Information about the resident's right... (4) The following statement: " In order to evict a resident who... " This requirement is not met as evidenced by: Based on interviews and record reviews, licensee did not comply with the section cited above, by issuing an anlawful eviction letter to R1, without providing required information which poses a potential health and safety risk to persons in care.
Official plan of correction
Administrator discussed and agreedto providing a statement that moving forward they will abide by the regualtions. Statement will be emailed to LPA by POC due date.
Deadline recorded: Jan 23, 2026. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Jan 23, 2026
Correction not verified in available records
Complaint
Allegations0 substantiated · 0 unsubstantiated · 2 unfounded
No deficiencies recorded in this reportComplaint
Allegations2 substantiated · 0 unsubstantiated · 0 unfounded · 2 cited
Resident rightsType A
- Official classification
- Type A
- Official code
- 87468.1(a)(16)
- Regulation authority
- CCR
What the official deficiency says
87468.1 Personal Rights of Residents in All Facilities (a) Residents in all residential care facilities for the elderly shall have the followig personal rights (16) To received medical care or other services. This requirement was not met as evidenced by: The Licensee did not allow an ambulance to take R1 to the hospital immediately and receive medical care. This poses an immediate health and safety risk to residents in care.
Official plan of correction
The licensee shall submit in writing by Dec. 5, 2023 to Licensing how they will ensure that residents receive medical care when they request it.
Deadline recorded: Dec 5, 2023. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Dec 5, 2023
Correction not verified in available records
Medical and dental careType A
- Official classification
- Type A
- Official code
- 87465(g)
- Regulation authority
- CCR
What the official deficiency says
87465(g) Incidental Medical and Dental Care-The telephone 9-1-1 if an injury or other circumstance has resulted in an imminent threat to a resident's health including, but not limited to, an apparent life-threathening medical crisis... This requiement was not met as evidenced by: Based on inherviews and records review, the Licensee failed to allow the 911 ambulance to take R1 to the hospital. Instead the Licensee called a private ambulance that took several hours to arrive to take R1 to the hospital. This poses an immediate health and safety risk to residents in care.
Official plan of correction
The licensee shall submit in writing to CCLD by Dec. 5, 2023, how they will ensure that all residents in care are provided timely medical care when a medical crisis arises.
Deadline recorded: Dec 5, 2023. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Dec 5, 2023
Correction not verified in available records
Source and limits
California Department of Social Services, Community Care Licensing Division. Public facility history is described by the source as a five-year window. Older records and previous-licensee history may require a regional-office request. Type 741 RCFE-CCRCs, nursing homes, and other care settings are excluded from this page.
Read the data methodology