Complaint
Allegations0 substantiated · 3 unsubstantiated · 0 unfounded · investigated over 2 visits
No deficiencies recorded in this reportKENDALL GUEST HOME 2
4700 N MAXSON RD, El Monte CA 91732
9 bedsLatest official report Apr 23, 2026Licensed
Additional info
- Telephone
- (909) 631-8521
- Licensee
- BELLAVIDA VILLA INC.
- Administrator
- GALLEGOS, ANA
- Contact
- GALLEGOS, ANA
- License first date
- May 4, 2020
- License effective date
- May 4, 2020
- District office
- MONTEREY PARK ASC · (323) 980-4934
- Regional office
- 28
- Clients served
- 983 - RCFE / DEMENTIA
Summary
The available records show 1 Type A and 3 Type B deficiencies for this facility.
- Most recent inspection
- Apr 23, 2026
- Most recent deficiency
- Jun 3, 2025
3 later reports, from Feb 19, 2026 through Apr 23, 2026, recorded no deficiencies, though the records do not say whether they were follow-ups.
What Type A and Type B mean
- Type A
- Violations of licensing requirements that, if not corrected, have a direct and immediate risk to the health, safety, or personal rights of persons in care.
- Type B
- Violations of licensing requirements that, without correction, could become a risk to the health, safety, or personal rights of persons in care.
Both classifications are published by California CDSS and are shown as published. SeniorLivingFacts does not rename them or add a severity level of its own.
At a glance
Counts cover the five-year public record. Typical figures are the median for the 27 Los Angeles County facilities licensed for 7 to 15 beds, except where too few exist to state one — those come from facilities with 7 or more beds.
In the available public five-year record, CCLD published 10 reports for this facility: 5 inspections, 5 complaint investigations, and 0 licensing or administrative records.
Those records contain 1 Type A and 3 Type B deficiencies.
4 deficiencies have explicit official correction or clearance evidence in the loaded records.
- Official inspections
- 5
- Recorded deficiencies
- 4
- Type A deficiencies
- 1
- Type B deficiencies
- 3
- Substantiated complaints
- 3
- Repeated topics
- 0
Fewer than the typical 7
1 in the last 12 months
Fewer than the typical 7
0 in the last 12 months
Fewer than the typical 2
0 in the last 12 months
Fewer than the typical 4
0 in the last 12 months
More than the typical 2
0 in the last 12 months
Last 36 months
Repeated topics
Topics cited in more than one report during the last 36 months. A repeat may show a pattern worth asking about. Each date opens its report below.
No topic repeats in the last 36 months
No deficiency topic appears in more than one report during that window. This does not establish that nothing repeated earlier in the five-year record, and it is not a statement about current conditions.
Official report history
All preserved reports from the most recent to the oldest, sortable by report type.
Complaint
Part of the complaint whose outcome is recorded on Mar 12, 2026 · Control 28-AS-20260122125344
No deficiencies recorded in this reportComplaint
Allegations2 substantiated · 0 unsubstantiated · 0 unfounded · 1 cited
Medical and dental careType A
- Official classification
- Type A
- Official code
- 87465(a)(1)
- Regulation authority
- CCR
What the official deficiency says
Incidental Medical and Dental A plan for incidental medical and dental care shall be developed by each facility. The plan shall encourage routine medical and dental care and provide for assistance in obtaining such care, by compliance with the following: Medications usually prescribed for self-administration which have been authorized by the person's physician. This requirement was not met as evidenced by: Based on documentation and interview licensee failed to provide assistance with self administered medication with Resident R2 missing evening dose of medication and Resident R1's meds mismanaged which posed an Immediate Health and Safety Risk to residents in care.
Official plan of correction
Administrator is to provide in-service training to all staff on appropriate medication dispensing procedures and email the materials and list of attendees to LPA by the POC due date. Proof of training submitted to LPA dated 02/11/2025. Deficiency cleared.
Deadline recorded: Jun 3, 2025. A deadline is not proof that correction was completed.
Official record says corrected or clearedOn or before Jun 3, 2025
Plan of correction recorded
Correction deadline recordedDeadline Jun 3, 2025
Complaint
Allegations1 substantiated · 0 unsubstantiated · 0 unfounded · 1 cited
Incident reportingType B
- Official classification
- Type B
- Official code
- 87211(a)
- Regulation authority
- CCR
What the official deficiency says
Reporting Requirements Each licensee shall furnish to the licensing agency such reports as the Department may require, including, but not limited to, the following: A written report shall be submitted to the licensing agency and to the person responsible for the resident within seven days of the occurrence of any of the events specified in (A) through (D) below. Any incident which threatens the welfare, safety or health of any resident, such as psychological abuse of a resident by staff or other residents, or unexplained absence of any resident. This requirement is not met as evidenced by: Facility failed to report a Special Incident Report involving Resident R1 inappropriately touching Resident 2 which is caused a potential risk to residents in care.
Official plan of correction
Facility to submnit by POC due date, training regarding the reporting of special incidents and submit the signed log of those who attended. Facility submitted proof of training that was given by the Regional Center on 01/25/24. Deficiency cleared.
Deadline recorded: Aug 12, 2024. A deadline is not proof that correction was completed.
Official record says corrected or clearedOn or before Aug 8, 2024
Plan of correction recorded
Correction deadline recordedDeadline Aug 12, 2024
Complaint
Allegations4 substantiated · 4 unsubstantiated · 0 unfounded · 2 cited
Resident rightsType B
- Official classification
- Type B
- Official code
- 87468.1(a)
- Regulation authority
- CCR
What the official deficiency says
Personal Rights of Residents in All Facilities Residents in all residential care facilities for the elderly shall have all of the following personal rights: (1) To be accorded dignity in their personal relationships with staff, residents, and other persons. Based on interviews conducted Administrator confirmed that staff take pictures of client's and send to her, also resident did not have privacy with the door open when using the restroom and Residents’ monies are being used to purchase clothing and birthday decorations, without resident input. which causes a potential risk to residents in care.
Official plan of correction
Administrator to review 87468.1 Personal rights and self certify by POC due date that pictures will not be taken of client's by staff, residents will have privacy, and resident monies will not be used without their consent. Deficiencies cleared on 09/11/2023 with the same allegations for Kendall 1.
Deadline recorded: Jun 13, 2024. A deadline is not proof that correction was completed.
Official record says corrected or clearedOn Sep 11, 2023
Plan of correction recorded
Correction deadline recordedDeadline Jun 13, 2024
Records and plan of operationType B
- Official classification
- Type B
- Official code
- 87208(a)
- Regulation authority
- CCR
What the official deficiency says
Plan of Operation Each facility shall have and maintain a current, written definitive plan of operation. The plan and related materials shall be on file in the facility and shall be submitted to the licensing agency with the license application. Any significant changes in the plan of operation which would affect the services to residents shall be submitted to the licensing agency for approval. This requirement was not met as evidenced by: Based on interviews conducted Administrator stated that cameras were in common areas and was not approved by licensing which posed a potential risk to client's in care.
Official plan of correction
Administrator had removed all cameras before initial visit conducted on 09/11/2023. Deficiency cleared.
Deadline recorded: Jun 13, 2024. A deadline is not proof that correction was completed.
Official record says corrected or clearedOn or before Jun 11, 2024
Correction deadline recordedDeadline Jun 13, 2024
Source and limits
California Department of Social Services, Community Care Licensing Division. Public facility history is described by the source as a five-year window. Older records and previous-licensee history may require a regional-office request. Type 741 RCFE-CCRCs, nursing homes, and other care settings are excluded from this page.
Read the data methodology