Staffing, personnel, and training
Cited in 2 reports, with 4 deficiencies in total.
VILLA, THE
12565 DOWNEY AVENUE, Downey CA 90242
15 bedsLatest official report Feb 10, 2026Licensed
Additional info
- Telephone
- (562) 861-6694
- Licensee
- PLAYA DE ORO, LLC
- Administrator
- DAVID KIM
- Contact
- DAVID KIM
- License first date
- Feb 15, 2005
- License effective date
- Feb 15, 2005
- District office
- MONTEREY PARK ASC · (323) 980-4934
- Regional office
- 28
- Clients served
- 935 - ELDERLY
Summary
The available records show 3 Type A and 9 Type B deficiencies for this facility.
- Most recent inspection
- Feb 10, 2026
- Most recent deficiency
- Feb 10, 2026
No later report is available, so the records do not show what happened afterward.
What Type A and Type B mean
- Type A
- Violations of licensing requirements that, if not corrected, have a direct and immediate risk to the health, safety, or personal rights of persons in care.
- Type B
- Violations of licensing requirements that, without correction, could become a risk to the health, safety, or personal rights of persons in care.
Both classifications are published by California CDSS and are shown as published. SeniorLivingFacts does not rename them or add a severity level of its own.
At a glance
Counts cover the five-year public record. Typical figures are the median for the 27 Los Angeles County facilities licensed for 7 to 15 beds, except where too few exist to state one — those come from facilities with 7 or more beds.
In the available public five-year record, CCLD published 9 reports for this facility: 5 inspections, 4 complaint investigations, and 0 licensing or administrative records.
Those records contain 3 Type A and 9 Type B deficiencies.
1 deficiencies have explicit official correction or clearance evidence in the loaded records.
- Official inspections
- 5
- Recorded deficiencies
- 12
- Type A deficiencies
- 3
- Type B deficiencies
- 9
- Substantiated complaints
- 0
- Repeated topics
- 1
Fewer than the typical 7
1 in the last 12 months
More than the typical 7
7 in the last 12 months
More than the typical 2
2 in the last 12 months
Well above the typical 4
5 in the last 12 months
Fewer than the typical 2
0 in the last 12 months
Last 36 months
Repeated topics
Topics cited in more than one report during the last 36 months. A repeat may show a pattern worth asking about. Each date opens its report below.
Official report history
All preserved reports from the most recent to the oldest, sortable by report type.
Inspection
Facility condition and maintenanceType A
- Official classification
- Type A
- Official code
- 87303(e)(2)
- Regulation authority
- CCR
What the official deficiency says
(2) Faucets used by residents for personal care such as shaving and grooming shall deliver hot water. Hot water temperature controls shall be maintained to automatically regulate the temperature of hot water used by residents to attain a temperature of not less than 105 degree F (41 degrees C) and not more than 120 degree F (49 degrees C). This requirement is not met as evidenced by: Deficient Practice Statement Based on observation, the licensee did not comply with the section cited above in one bathroom had a water reading of 127 which poses an immediate health, safety or personal rights risk to persons in care.
Official plan of correction
POC Due Date: 02/11/2026 Plan of Correction Facility will adjust water reading to required water reading. Facility will create a water log for one week to insure water is at required reading.
Plan of correction recorded
Correction not verified in available records
Hazardous items and storageType A
- Official classification
- Type A
- Official code
- 87309(a)
- Regulation authority
- CCR
What the official deficiency says
(a) Except as specified in subsection (b), the licensee shall ensure that disinfectants, cleaning solutions, poisonous substances, knives, matches, tools, sharp objects, and other similar items which could pose a danger to residents are in locked storage and are not left unattended if outside the locked storage. This requirement is not met as evidenced by: Deficient Practice Statement Based on observation, the licensee did not comply with the section cited above in two bathrooms had cleaning solutions on floor of toilet which poses an immediate health, safety or personal rights risk to persons in care.
Official plan of correction
POC Due Date: 02/11/2026 Plan of Correction Staff removed cleaners at time of visit. Administrator will conduct training with staff and send to LPA by POC due date.
Plan of correction recorded
Correction not verified in available records
Facility condition and maintenanceType B
- Official classification
- Type B
- Official code
- 87303(a)
- Regulation authority
- CCR
What the official deficiency says
(a) The facility shall be clean, safe, sanitary and in good repair at all times. Maintenance shall include provision of maintenance services and procedures for the safety and well-being of residents, employees and visitors. This requirement is not met as evidenced by: Deficient Practice Statement Based on observation, the licensee did not comply with the section cited above in outside area has chairs, mattreses.trash around facility which poses/posed a potential health, safety or personal rights risk to persons in care.
Official plan of correction
POC Due Date: 02/17/2026 Plan of Correction Staff will clean outside areas and send pictures to LPA by POC due date.
Plan of correction recorded
Correction not verified in available records
Staffing, personnel, and trainingType B
- Official classification
- Type B
- Official code
- 87411(f)
- Regulation authority
- CCR
What the official deficiency says
(f) All personnel, including the licensee and administrator, shall be in good health, and physically and mentally capable of performing assigned tasks. Good physical health shall be verified by a health screening, including a chest x-ray or an intradermal test, performed by a physician not more than six (6) months prior to or seven (7) days after employment or licensure. A report shall be made of each screening, signed by the examining physician. The report shall indicate whether the person is physically qualified to perform the duties to be assigned, and whether he/she has any health condition that would create a hazard to him/herself, other staff members or residents. A signed statement shall be obtained from each volunteer affirming that he/she is in good health.Personnel with evidence of physical illness or emotional instability that poses a significant threat to the well-being of residents shall be relieved of their duties. This requirement is not met as evidenced by: Deficient Practice Statement Based on record review, the licensee did not comply with the section cited above two (2) out of five (5) staff did not have a negative TB test on file which poses/posed a potential health, safety or personal rights risk to persons in care.
Official plan of correction
POC Due Date: 02/17/2026 Plan of Correction Administrator will send TB reading to LPA by POC due date.
Plan of correction recorded
Correction not verified in available records
Staffing, personnel, and trainingType B
- Official classification
- Type B
- Official code
- 1569.625(b)(1)
- Regulation authority
- HSC
What the official deficiency says
(1) The department shall adopt regulations to require staff members of residential care facilities for the elderly who assist residents with personal activities of daily living to receive appropriate training. This training shall consist of 40 hours of training. A staff member shall complete 20 hours, including six hours specific to dementia care, as required by subdivision (a) of Section 1569.626 and four hours specific to postural supports, restricted health conditions, and hospice care, as required by subdivision (a) of Section 1569.696, before working independently with residents. The remaining 20 hours shall include six hours specific to dementia care and shall be completed within the first four weeks of employment. The training coursework may utilize various methods of instruction, including, but not limited to, lectures, instructional videos, and interactive online courses. The additional 16 hours shall be hands-on training. This requirement is not met as evidenced by: Deficient Practice Statement Based on record review, the licensee did not comply with the section cited above two staff do not have 40 hrs of initial training which poses/posed a potential health, safety or personal rights risk to persons in care.
Official plan of correction
POC Due Date: 02/17/2026 Plan of Correction Administrator will send LPA training for two staff.
Plan of correction recorded
Correction not verified in available records
Staffing, personnel, and trainingType B
- Official classification
- Type B
- Official code
- 1569.625(b)(2)
- Regulation authority
- HSC
What the official deficiency says
(2) In addition to paragraph (1), training requirements shall also include an additional 20 hours annually, eight hours of which shall be dementia care training, as required by subdivision (a) of Section 1569.626, and four hours of which shall be specific to postural supports, restricted health conditions, and hospice care, as required by subdivision (a) of Section 1569.696. This training shall be administered on the job, or in a classroom setting, or both, and may include online training. This requirement is not met as evidenced by: Deficient Practice Statement Based on record review, the licensee did not comply with the section cited above staff did not have required 20 annual training which poses/posed a potential health, safety or personal rights risk to persons in care.
Official plan of correction
POC Due Date: 02/17/2026 Plan of Correction Administrator will send LPA training by POC due date.
Plan of correction recorded
Correction not verified in available records
Admission, assessment, and evictionType B
- Official classification
- Type B
- Official code
- 87463(h)
- Regulation authority
- CCR
What the official deficiency says
(h) The licensee shall request that all residents receive an annual routine visit with a licensed medical professional once every twelve months, either in person or by video appointment. This requirement is not met as evidenced by: Deficient Practice Statement Based on record review, the licensee did not comply with the section cited above in R1,R4,and R5 did not have annual 602 which poses/posed a potential health, safety or personal rights risk to persons in care.
Official plan of correction
POC Due Date: 02/17/2026 Plan of Correction Administrator will send LPA new 602's by POC due date.
Plan of correction recorded
Correction not verified in available records
Complaint
Allegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportInspection
Staffing, personnel, and trainingType B
- Official classification
- Type B
- Official code
- 87411(c)(1)
- Regulation authority
- CCR
What the official deficiency says
(1) Staff providing care shall receive appropriate training in first aid from persons qualified by such agencies as the American Red Cross. This requirement is not met as evidenced by: Deficient Practice Statement Based on record review, the licensee did not comply with the section cited above as 2 staff had expired first-aid certificates from 9/2024 and 11/2024, which posed a potential health, safety or personal rights risk to persons in care.
Official plan of correction
POC Due Date: 02/25/2025 Plan of Correction Both staff completed their online first-aid/cpr renewals and showed proof of completion to LPA prior to end of visit. POC was cleared during visit.
Official record says corrected or clearedRecorded in report dated Feb 18, 2025
Plan of correction recorded
Inspection
No deficiencies recorded in this report
Complaint
Allegations0 substantiated · 5 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 5 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportInspection
Dementia careType A
- Official classification
- Type A
- Official code
- 87705(j)
- Regulation authority
- CCR
What the official deficiency says
Care of Persons with Dementia The licensee shall have an auditory device or other staff alert feature to monitor exits, if exiting presents a hazard to any resident. This requirement is not met as evidenced by: Deficient Practice Statement Based on observation, the licensee did not comply with the section cited above in that, the main entrance door auditory alarm was turned off because the wooden door is kept opened by staff; which poses an immediate health, safety or personal rights risk to persons in care.
Official plan of correction
POC Due Date: 02/15/2023 Plan of Correction Administrator shall ensure that all auditory devices on the exit doors and windows are turned on, and operable at all time. Administrator immediately turned on the auditory alarm. CLEARED during the visit.
Plan of correction recorded
Correction not verified in available records
Facility condition and maintenanceType B
- Official classification
- Type B
- Official code
- 87307(a)(3)(C)
- Regulation authority
- CCR
What the official deficiency says
Personal Accommodations and Services Clean linen, including blankets, bedspreads, top bed sheets, bottom bed sheets, pillow cases, mattress pads, bath towels, hand towels and wash cloths.... This requirement is not met as evidenced by: Deficient Practice Statement Based on physical plant observations, the majority of resident beds did not have mattress pads on the hospital beds and/or regular beds; which poses a potential health, safety or personal rights risk to persons in care.
Official plan of correction
POC Due Date: 02/15/2023 Plan of Correction Administrator agreed to ensure that all resident beds have mattress pads at all times. Administrator placed mattress pads on all resident beds during the visit. CLEARED.
Plan of correction recorded
Correction not verified in available records
Records and plan of operationType B
- Official classification
- Type B
- Official code
- 87208(a)
- Regulation authority
- CCR
What the official deficiency says
Plan of Operation (a) Each facility shall have and maintain a current, written definitive plan of operation.... Any significant changes in the plan of operation which would affect the services to residents shall be submitted to the licensing agency for approval. The plan and related materials shall contain the following: This requirement is not met as evidenced by: Deficient Practice Statement Based on observation, the licensee did not comply with the section cited above in that rooms 1 & 2 are being used by live-in staff and licensee to care for family member, and not as resident bedrooms; which poses a potential health, safety or personal rights risk to persons in care.
Official plan of correction
POC Due Date: 03/15/2023 Plan of Correction Licensee agreed to submit a written plan of correction, updated Plan of Operation, and facility sketch regarding the facility room changes/licensee living quarters.
Plan of correction recorded
Correction not verified in available records
Complaint
No deficiencies recorded in this report
Inspection
Staffing, personnel, and trainingType B
- Official classification
- Type B
- Official code
- 87411(c)(1)
- Regulation authority
- CCR
What the official deficiency says
This requirement is not met as evidenced by: LPA reviewed S1's file and observed S1's first aid certification expired 6/11/21. Deficient Practice Statement Based on record review. the licensee did not comply with the section cited above in which poses/posed a potential health, safety or personal rights risk to persons in care.
Official plan of correction
POC Due Date: 03/11/2022 Plan of Correction Administrator (S1) to aquire first aid certification and provide proof to licensing by POC due date.
Plan of correction recorded
Correction not verified in available records
Source and limits
California Department of Social Services, Community Care Licensing Division. Public facility history is described by the source as a five-year window. Older records and previous-licensee history may require a regional-office request. Type 741 RCFE-CCRCs, nursing homes, and other care settings are excluded from this page.
Read the data methodology