Facility condition and maintenance
Cited in 3 reports, with 3 deficiencies in total.
COUNTRY INN OF DOWNEY
11111 MYRTLE ST., Downey CA 90241
150 bedsLatest official report Aug 13, 2026Licensed
Additional info
- Telephone
- (562) 869-2401
- Licensee
- MILOGA ENTERPRISES, INC.
- Administrator
- ANA YESENIA GIRON
- Contact
- ANA YESENIA GIRON
- License first date
- Jan 22, 2002
- License effective date
- Jan 22, 2002
- District office
- MONTEREY PARK ASC · (323) 980-4934
- Regional office
- 28
- Clients served
- 935 - ELDERLY
Summary
The available records show 6 Type A and 7 Type B deficiencies for this facility.
- Most recent inspection
- Jul 17, 2026
- Most recent deficiency
- Jul 17, 2026
1 later report, on Aug 13, 2026, recorded no deficiencies, though the records do not say whether they were follow-ups.
What Type A and Type B mean
- Type A
- Violations of licensing requirements that, if not corrected, have a direct and immediate risk to the health, safety, or personal rights of persons in care.
- Type B
- Violations of licensing requirements that, without correction, could become a risk to the health, safety, or personal rights of persons in care.
Both classifications are published by California CDSS and are shown as published. SeniorLivingFacts does not rename them or add a severity level of its own.
At a glance
Counts cover the five-year public record. Typical figures are the median for the 212 Los Angeles County facilities licensed for 50 or more beds.
In the available public five-year record, CCLD published 59 reports for this facility: 9 inspections, 50 complaint investigations, and 0 licensing or administrative records.
Those records contain 6 Type A and 7 Type B deficiencies.
0 deficiencies have explicit official correction or clearance evidence in the loaded records.
- Official inspections
- 9
- Recorded deficiencies
- 13
- Type A deficiencies
- 6
- Type B deficiencies
- 7
- Substantiated complaints
- 9
- Repeated topics
- 2
More than the typical 7
3 in the last 12 months
More than the typical 8
4 in the last 12 months
More than the typical 3
1 in the last 12 months
More than the typical 5
3 in the last 12 months
Well above the typical 3
2 in the last 12 months
Last 36 months
Repeated topics
Topics cited in more than one report during the last 36 months. A repeat may show a pattern worth asking about. Each date opens its report below.
Resident rights
Cited in 2 reports, with 2 deficiencies in total.
Official report history
All preserved reports from the most recent to the oldest, sortable by report type.
Complaint
Allegations0 substantiated · 2 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations1 substantiated · 0 unsubstantiated · 0 unfounded · 1 cited
Facility condition and maintenanceType B
- Official classification
- Type B
- Official code
- 87303(a)
- Regulation authority
- CCR
What the official deficiency says
Maintenance and Operation (a) The facility shall be clean, safe, sanitary and in good repair at all times. Maintenance shall include provision of maintenance services for the safety and well-being of residents, employees and visitors. This requirement was not met as evidenced by: R1's bathroom sink was in disrepair and was not repaired for 8 days. This poses a potential risk to the health, safety, or personal rights of persons in care.
Official plan of correction
Administrator agreed to draft a plan on steps the facility will take to ensure complaince with regulation 87303(a).
Deadline recorded: Jul 20, 2026. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Jul 20, 2026
Correction not verified in available records
Complaint
Allegations0 substantiated · 2 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 2 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations1 substantiated · 0 unsubstantiated · 0 unfounded · 1 cited · investigated over 2 visits
Facility condition and maintenanceType B
- Official classification
- Type B
- Official code
- 87303(a)
- Regulation authority
- CCR
What the official deficiency says
Maintenance and Operation The facility shall be clean, safe, sanitary and in good repair at all times. This requirement is not met as evidenced by: As evidenced by observation and record reivew Resident 1's room contained a broken window of which Administrator was aware of since early November 2025 and has not been repaired, which poses a potential health and safety and personal rights risk to persons in care.
Official plan of correction
The facility will submit proof of correction via a photo to Licensing by POC due date.
Deadline recorded: Feb 6, 2026. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Feb 6, 2026
Correction not verified in available records
Complaint
Allegations0 substantiated · 2 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 2 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Part of the complaint whose outcome is recorded on Jan 22, 2026 · Control 28-AS-20251029103225
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 2 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 2 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations1 substantiated · 1 unsubstantiated · 0 unfounded · 1 cited · investigated over 2 visits
No deficiencies recorded in this reportComplaint
Part of the complaint whose outcome is recorded on Jan 9, 2025 · Control 28-AS-20250102130055
Medication handling and storageType A
- Official classification
- Type A
- Official code
- 87465(c)(2)
- Regulation authority
- CCR
What the official deficiency says
87465 Incidental Medical and Dental Care (c) If the resident's physician has stated in writing that the resident is unable to determine his/her own need for nonprescription PRN medication but can communicate his/her symptoms clearly, facility staff designated by the licensee shall be permitted to assist the resident with self-administration, provided all of the following requirements are met: (2) Once ordered by the physician the medication is given according to the physician's directions. This requirement was not met as evidence by: While LPA was reviewing medication 1 out of the 10 residents medications reviewed appeard to have missed their am medications as the bubble pack for R9's AM medications (for 1/9/25) were still in bubble pack, S1 investigated this error and it was discovered that the medication was missed as the medtech from the evening shift (on 1/8/25) experienced an emergency in the middle of prepping meds for the following morning (1/9/25) and did not pop the medications, causing the medication to be missed in the moring of 1/9/25. This error was discovered at approx. 12:40pm on 1/9/25.
Official plan of correction
Administrator/Licensee to conduct a medication training for all staff that assist with administering medications. A copy of the training materials, scheduled date of training and list of participants to be emailed to LPA by end of day 1/10/24. Administrator to send LPA a copy of the signed participant list once training is completed (training to be conducted no later than 1/23/24).
Deadline recorded: Jan 10, 2025. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Jan 10, 2025
Correction not verified in available records
Complaint
Allegations0 substantiated · 2 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 3 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations1 substantiated · 1 unsubstantiated · 0 unfounded · 1 cited · investigated over 2 visits
No deficiencies recorded in this reportComplaint
Part of the complaint whose outcome is recorded on Oct 15, 2024 · Control 28-AS-20241009123809
Facility condition and maintenanceType B
- Official classification
- Type B
- Official code
- 87303(a)
- Regulation authority
- CCR
What the official deficiency says
87303 Maintenance and Operation (a) The facility shall be clean, safe, sanitary and in good repair at all times. Maintenance shall include provision of maintenance services and procedures for the safety and well-being of residents, employees and visitors. This standard is not met as evidence by: During visit LPA inspected the elevators emergency alarm button and when button was pushed, there was no sound, no lights, no idication that the emergency button was pressed, which poses a potential health, safety or personal rights risk to residents in care.
Official plan of correction
Licensee/Administrator to have Elevator Serviced and repair must be made to elevators emergency alarm button by POC due date. An invoice showing repairs have been completed to be emailed to LPA by POC due date. tena.herrera@dss.ca.gov
Deadline recorded: Oct 29, 2024. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Oct 29, 2024
Correction not verified in available records
Complaint
Allegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 4 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 4 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 7 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations1 substantiated · 0 unsubstantiated · 0 unfounded · 1 cited
Resident rightsType B
- Official classification
- Type B
- Official code
- 87217(i)
- Regulation authority
- CCR
What the official deficiency says
Safeguards for Resident Cash, Personal Property, and Valuables (i) Upon discharge of a resident, all cash resources, personal property and valuables of that resident which have been entrusted to the licensee shall be surrendered to the resident, or his responsible person. A signed receipt shall be obtained. This standard is not met as evidence by: Per interview with Administrator Ana Giron facility continued to receive payments after R1's departure, payments were received for months July-Sept 2023. Administrator did not notify SSI of departure until August. The delay of monies returned to R1 or SSI and of urgency to contact SSI upon R1's departure from facility corroborates this allegation.
Official plan of correction
Administrator stated that she will personally refund total amount deposited into the corporate account during months of July-September 2023 on Wednesday November 15, 2023 and Social Security will then take charge of forwarding payments to the new payee. Proof to be submitted to LPA via email by POC due date.
Deadline recorded: Nov 23, 2023. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Nov 23, 2023
Correction not verified in available records
Complaint
Allegations0 substantiated · 4 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 2 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 3 unsubstantiated · 0 unfounded · investigated over 2 visits
No deficiencies recorded in this reportComplaint
Part of the complaint whose outcome is recorded on Sep 12, 2023 · Control 28-AS-20230503152642
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 3 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations1 substantiated · 2 unsubstantiated · 0 unfounded · 1 cited · investigated over 2 visits
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 2 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Part of the complaint whose outcome is recorded on Jun 19, 2023 · Control 28-AS-20230530111256
Facility condition and maintenanceType A
- Official classification
- Type A
- Official code
- 87303(e)(2)
- Regulation authority
- CCR
What the official deficiency says
87303 Maintenance and Operation ..(e) Water supplies and plumbing fixtures shall be maintained...(2) Faucets used by residents for personal care such as shaving and grooming shall deliver hot water. Hot water temperature controls shall be maintained to ..... temperature of not less than 105 degree F (41 degree C) and not more than 120 degree F (49 degree C This requirement is not met as evidenced by: Based on observation, the hot water temperature readings today measured between 118.8 deg F - 124.4 deg F which poses an immediate health and safety risk to residents in care.
Official plan of correction
Administrator shall ensure the hot water temperature in all resident rooms meets Title 22 regulation. Administrator will submit a hot water reading for 7 days and contact the plumbing contractor to check the water heater, and submit proof of corrections by POC due date.
Deadline recorded: Jun 3, 2023. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Jun 3, 2023
Correction not verified in available records
Complaint
Allegations1 substantiated · 1 unsubstantiated · 0 unfounded · 1 cited · investigated over 2 visits
No deficiencies recorded in this reportComplaint
Part of the complaint whose outcome is recorded on May 23, 2023 · Control 28-AS-20230515134232
Facility condition and maintenanceType A
- Official classification
- Type A
- Official code
- 87303(e)(2)
- Regulation authority
- CCR
What the official deficiency says
Maintenance and Operation. Water supplies and plumbing fixtures shall be maintained as follows: Faucets used by residents for personal care such as shaving and grooming shall deliver hot water. Hot water temperature controls shall be maintained to automatically regulate the temperature of hot water used by residents to attain a temperature of not less than 105 degree F (41 degree C) and not more than 120 degree F (49 degree C). Based on observation, the hot water temperature readings today measured between 113.5 DF - 126.9 DF; which poses an immediate health and safety risk to persons in care.
Official plan of correction
Administrator shall ensure the hot water temperature in all resident rooms meets Title 22 regulation at all times of the day. Facility has tankless water heaters that are on a timer. Have the plumbing contractor check the water heater, and submit proof of corrections by tomorrow.
Deadline recorded: May 24, 2023. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline May 24, 2023
Correction not verified in available records
Complaint
Allegations1 substantiated · 0 unsubstantiated · 0 unfounded · 1 cited
Admission, assessment, and evictionType A
- Official classification
- Type A
- Official code
- 1569.683(a)(2)
- Regulation authority
- HSC
What the official deficiency says
HSC 1569.683 (a)(2) ... a licensee of a residential care facility for the elderly who sends notice of eviction to a resident ... notice to quit shall include all of the following: (2) Resources available to assist in identifying alternative housing and care options including public and private referral services and case management organization. This requirement was not met as evidenced by: LPA reviewed the eviction notices and observed missing information required by health and saftey code 1569.683, which poses an immediate health and safety, or personal rights risk to persons in care.
Official plan of correction
The administrator shall submit a new eviction notice to CCL prior to issuing the notice to residents and get LPA approval. The notices shall include all information required by HSC 1569.683 by POC due date.
Deadline recorded: Apr 21, 2023. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Apr 21, 2023
Correction not verified in available records
Complaint
Allegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations1 substantiated · 0 unsubstantiated · 0 unfounded · 1 cited
Records and plan of operationType B
- Official classification
- Type B
- Official code
- 87208(a)
- Regulation authority
- CCR
What the official deficiency says
87208(a). Plan of Operation. Each facility shall have and maintain a current, written definitive plan of operation...... Any significant changes in the plan of operation which would affect the services to residents shall be submitted to the licensing agency for approval. The plan and related materials shall contain the following:This requirement is not met as evidenced by: Based on physical plant inspection LPA observed nonsmoking sign on the front porch and cigarette buds on the front porch. Based on interviews 5/7 residents confirmed staff allowed them to smoke on front porch which is a nonsmoking area. 2/2 staff stated residents are only allowed to smoke on the front porch on rainy days. Per plan of operation: House rules residents are not allowed to smoke in nonsmoking areas.
Official plan of correction
Administrator will subitt a written plan or update to the plan of operation, House rules and Admissions agreement detailing the designated smoking areas by POC due date.
Deadline recorded: Jan 22, 2023. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Jan 22, 2023
Correction not verified in available records
Complaint
Allegations0 substantiated · 2 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 2 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
No deficiencies recorded in this report
Complaint
Allegations0 substantiated · 3 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
No deficiencies recorded in this report
Complaint
Allegations0 substantiated · 3 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportSource and limits
California Department of Social Services, Community Care Licensing Division. Public facility history is described by the source as a five-year window. Older records and previous-licensee history may require a regional-office request. Type 741 RCFE-CCRCs, nursing homes, and other care settings are excluded from this page.
Read the data methodology