Medication handling and storage
Cited in 2 reports, with 3 deficiencies in total.
PALAZZO OF DOWNEY, INC., THE
9276 DOWNEY AVE, Downey CA 90240
6 bedsLatest official report Sep 30, 2025Licensed
Additional info
- Telephone
- (562) 659-7586
- Licensee
- PALAZZO OF DOWNEY, INC., THE
- Administrator
- CARRILLO, ROWENA MARANTAL
- Contact
- CARRILLO, ROWENA MARANTAL
- License first date
- Oct 11, 2022
- License effective date
- Oct 11, 2022
- District office
- MONTEREY PARK ASC · (323) 980-4934
- Regional office
- 28
- Clients served
- 935 - ELDERLY, 985 - RCFE / HOSPICE
Summary
The available records show 8 Type A and 3 Type B deficiencies for this facility.
- Most recent inspection
- Sep 30, 2025
- Most recent deficiency
- Sep 30, 2025
No later report is available, so the records do not show what happened afterward.
What Type A and Type B mean
- Type A
- Violations of licensing requirements that, if not corrected, have a direct and immediate risk to the health, safety, or personal rights of persons in care.
- Type B
- Violations of licensing requirements that, without correction, could become a risk to the health, safety, or personal rights of persons in care.
Both classifications are published by California CDSS and are shown as published. SeniorLivingFacts does not rename them or add a severity level of its own.
At a glance
Counts cover the five-year public record. Typical figures are the median for the 1,564 Los Angeles County facilities licensed for 6 or fewer beds.
In the available public five-year record, CCLD published 5 reports for this facility: 3 inspections, 0 complaint investigations, and 2 licensing or administrative records.
Those records contain 8 Type A and 3 Type B deficiencies.
0 deficiencies have explicit official correction or clearance evidence in the loaded records.
- Official inspections
- 3
- Recorded deficiencies
- 11
- Type A deficiencies
- 8
- Type B deficiencies
- 3
- Substantiated complaints
- 0
- Repeated topics
- 1
Fewer than the typical 4
1 in the last 12 months
Well above the typical 1
8 in the last 12 months
Most this size have none
6 in the last 12 months
Most this size have none
2 in the last 12 months
Most this size also have none
0 in the last 12 months
Last 36 months
Repeated topics
Topics cited in more than one report during the last 36 months. A repeat may show a pattern worth asking about. Each date opens its report below.
Official report history
All preserved reports from the most recent to the oldest, sortable by report type.
Inspection
Records and plan of operationType A
- Official classification
- Type A
- Official code
- 87208(a)
- Regulation authority
- CCR
What the official deficiency says
(a) The licensee shall have and maintain a current, written definitive plan of operation for the facility. The licensee shall operate the facility in accordance with the terms specified in the plan of operation and may be cited for not doing so pursuant to Health and Safety Code section 1569.49. The plan and related materials shall be on file in the facility and shall be submitted to the licensing agency with the license application. Any significant changes in the plan of operation which would affect the services to residents shall be submitted to the licensing agency for approval. The plan and related materials shall contain the following: This requirement is not met as evidenced by: Deficient Practice Statement Based on record review, the licensee did not comply with the section cited above R3 had a physicians report that stated that he/she has dementia which poses an immediate health, safety or personal rights risk to persons in care.
Official plan of correction
POC Due Date: 10/01/2025 Plan of Correction Administrator will obtain a new physicians report or contact family to make arrangments to locate resident to another facility that can care for dementia.
Plan of correction recorded
Correction not verified in available records
Fire safety and emergency preparednessType A
- Official classification
- Type A
- Official code
- 87202(a)
- Regulation authority
- CCR
What the official deficiency says
(a) All facilities shall maintain a fire clearance approved by the city, county, or city and county fire department or district providing fire protection services, or the State Fire Marshal. Prior to accepting or retaining any of the following types of persons, the applicant or licensee shall notify the licensing agency and obtain an appropriate fire clearance approved by the city, county, or city and county fire department or district providing fire protection services, or the State Fire Marshal: This requirement is not met as evidenced by: Deficient Practice Statement Based on record review, the licensee did not comply with the section cited above R3 has a physician report that stated that he/she is non-ambulatory which is not approved on fire clearanxe.which poses an immediate health, safety or personal rights risk to persons in care.
Official plan of correction
POC Due Date: 10/01/2025 Plan of Correction Administrator will obtain a new physician report or contact family to make arrangments to locate resident to another facility that can care for non- ambulatory residents.
Plan of correction recorded
Correction not verified in available records
Licensing and administrationType A
- Official classification
- Type A
- Official code
- 1569.618(c)(3)
- Regulation authority
- HSC
What the official deficiency says
(c)The facility shall employ, and the administrator shall schedule, a sufficient number of staff members to do all of the following: (3) Ensure that at least one staff member who has cardiopulmonary resuscitation (CPR) training and first aid training is on duty and on the premises at all times. This paragraph shall not be construed to require staff to provide CPR. This requirement is not met as evidenced by: Deficient Practice Statement Based on record review, the licensee did not comply with the section cited above S1 did not have a current CPR/First aid cert and is alone with residents which poses an immediate health, safety or personal rights risk to persons in care.
Official plan of correction
POC Due Date: 10/01/2025 Plan of Correction Administrator will obtain a new CPR.First aid and send to LPA by POC due date.
Plan of correction recorded
Correction not verified in available records
Medication handling and storageType A
- Official classification
- Type A
- Official code
- 87465(h)(2)
- Regulation authority
- CCR
What the official deficiency says
(h) The following requirements shall apply to medications which are centrally stored: (2) Centrally stored medicines shall be kept in a safe and locked place that is not accessible to persons other than employees responsible for the supervision of the centrally stored medication. This requirement is not met as evidenced by: Deficient Practice Statement Based on observation), the licensee did not comply with the section cited above LPA observed medication cabinet to have keys on cabinet door making medications accessible to residnets which poses an immediate health, safety or personal rights risk to persons in care.
Official plan of correction
POC Due Date: 10/01/2025 Plan of Correction Administrator l removed keys from cabinet lock* Licensee/Administrator to review regulation 87465 in its entirety with staff and send a log to LPA by POC due date.
Plan of correction recorded
Correction not verified in available records
Medication handling and storageType A
- Official classification
- Type A
- Official code
- 87465(c)(2)
- Regulation authority
- CCR
What the official deficiency says
(c) If the resident's physician has stated in writing that the resident is unable to determine his/her own need for nonprescription PRN medication, but can communicate his/her symptoms clearly, facility staff designated by the licensee shall be permitted to assist the resident with self-administration, provided all of the following requirements are met: (2) Once ordered by the physician the medication is given according to the physician's directions. This requirement is not met as evidenced by: Deficient Practice Statement Based on record review, the licensee did not comply with the section cited above three (3) out of six (6) residents were missing medication which poses an immediate health, safety or personal rights risk to persons in care.
Official plan of correction
POC Due Date: 10/01/2025 Plan of Correction Administrator will obtain medications and send to LPA. R3 Donepezil 5MG 1 tab daily, R6 lisinopril 40hg 1 tab daily, and R4 Glucophage 1000 mg twice, glucagon injection kit, and vitamins.
Plan of correction recorded
Correction not verified in available records
Health conditions and treatmentsType A
- Official classification
- Type A
- Official code
- 87608(a)(5)(B)
- Regulation authority
- CCR
What the official deficiency says
(B) Bed rails that extend the entire length of the bed are prohibited except for residents who are currently receiving hospice care and have a hospice care plan that specifies the need for full bed rails. This requirement is not met as evidenced by: Deficient Practice Statement Based on observation, the licensee did not comply with the section cited above R4 did not have order for full bed rails which poses an immediate health, safety or personal rights risk to persons in care.
Official plan of correction
POC Due Date: 10/01/2025 Plan of Correction Administrator will remove bed with full bed rails and send picture to LPA by POC due date.
Plan of correction recorded
Correction not verified in available records
Facility condition and maintenanceType B
- Official classification
- Type B
- Official code
- 87303(e)(2)
- Regulation authority
- CCR
What the official deficiency says
(e) Water supplies and plumbing fixtures shall be maintained as follows: (2) Faucets used by residents for personal care such as shaving and grooming shall deliver hot water. Hot water temperature controls shall be maintained to automatically regulate the temperature of hot water used by residents to attain a temperature of not less than 105 degree F (41 degrees C) and not more than 120 degree F (49 degrees C). This requirement is not met as evidenced by: Deficient Practice Statement Based on observation, the licensee did not comply with the section cited above one (1) out of six (6) bathrooms did not have hot water which poses/posed a potential health, safety or personal rights risk to persons in care.
Official plan of correction
POC Due Date: 10/15/2025 Plan of Correction Administrator is working to get hot water for upstairs restroom and will send LPA invoices once repaired by POC due date.
Plan of correction recorded
Correction not verified in available records
Admission, assessment, and evictionType B
- Official classification
- Type B
- Official code
- 87463(h)
- Regulation authority
- CCR
What the official deficiency says
(h) The licensee shall request that all residents receive an annual routine visit with a licensed medical professional once every twelve months, either in person or by video appointment. This requirement is not met as evidenced by: Deficient Practice Statement Based on record review, the licensee did not comply with the section cited above R2 602 had no dates, R4 602 no signatures or dates, R5 602 expired, and R6 602 expired which poses/posed a potential health, safety or personal rights risk to persons in care.
Official plan of correction
POC Due Date: 10/15/2025 Plan of Correction Administrator will obtain 602's and send to LPA by POC due date.
Plan of correction recorded
Correction not verified in available records
Inspection
Hazardous items and storageType A
- Official classification
- Type A
- Official code
- 87309(a)
- Regulation authority
- CCR
What the official deficiency says
(a) Disinfectants, cleaning solutions, poisons, firearms and other items which could pose a danger if readily available to clients shall be stored where inaccessible to clients. This requirement is not met as evidenced by: Deficient Practice Statement Based on observation, the licensee did not comply with the section cited above as during tour LPA observed a empty can of disinfectant in an unlocked cabinet in residents downstairs restroom, also Laundry room was observed to be unlocked with door open during visit which poses an immediate health, safety or personal rights risk to persons in care. (tena.herrera@dss.ca.gov)
Official plan of correction
POC Due Date: 09/10/2024 Plan of Correction *administrator threw away empty disinfectant can and closed/locked laundry room door during tour* Licensee/Administrator to review regulation 87309 in its entirety and sign the LIC9098 provided during todays visit and email LIC9098 to LPA by 9/16/24, by signing form Licensee/Administrator is stating that regulation has been reviewed and moving forward regulation will be followed by all staff.
Plan of correction recorded
Correction not verified in available records
Medication handling and storageType A
- Official classification
- Type A
- Official code
- 87465(h)(2)
- Regulation authority
- CCR
What the official deficiency says
Incidental Medical and Dental Care (h) The following requirements shall apply to medications which are centrally stored: (2) Centrally stored medicines shall be kept in a safe and locked place that is not accessible to persons other than employees responsible for the supervision of the centrally stored medication. This requirement is not met as evidenced by: Deficient Practice Statement Based on observation, the licensee did not comply with the section cited above as during tour LPA observed unlocked personal medication/suppliments that belong to staff in an unlocked kitchen cabinet also LPA observed medication cabinet to have keys on cabinet door making medications accessible to residnets, which poses an immediate health, safety or personal rights risk to persons in care.
Official plan of correction
POC Due Date: 09/10/2024 Plan of Correction *Administrator removed stafff medication/supplements from unlocked cabinet during tour and placed in locked cabinet, also Administrator locked medication and removed keys from cabinet lock* Licensee/Administrator to review regulation 87465 in its entirety and sign the LIC9098 form that was provided during visit, and email signed form to LPA by 9/16/24, by signing form Licensee/Administrator is stating that the regulation was reviewed and moving forward all staff will comply with regulation.
Plan of correction recorded
Correction not verified in available records
Staffing, personnel, and trainingType B
- Official classification
- Type B
- Official code
- 87411(c)(1)
- Regulation authority
- CCR
What the official deficiency says
Personnel Requirements - General (c) All RCFE staff who assist residents with personal activities of daily living shall receive initial and annual training as specified in Health and Safety Code sections 1569.625 and 1569.69 (1) Staff providing care shall receive appropriate training in first aid from persons qualified by such agencies as the American Red Cross. This requirement is not met as evidenced by: Deficient Practice Statement Based on record review and interview with administrator, the licensee did not comply with the section cited above as 3 out of the 4 staff files reviewed were missing their valid First-Aid training certificates, which poses a potential health, safety or personal rights risk to persons in care.
Official plan of correction
POC Due Date: 09/16/2024 Plan of Correction *Administrator stated that there is a scheduled training for this weeked, in which all staff will receive their first aid training certificates* Administrator/Licensee to have the 3 staff and all other staff that are missing First-Aid training, complete the required training and email LPA a copy of the valid certificates by POC due date. (tena.herrera@dss.ca.gov)
Plan of correction recorded
Correction not verified in available records
Inspection
No deficiencies recorded in this report
Licensing recordNot an inspection of the operating facility
No deficiencies recorded in this report
Licensing recordNot an inspection of the operating facility
No deficiencies recorded in this report
Source and limits
California Department of Social Services, Community Care Licensing Division. Public facility history is described by the source as a five-year window. Older records and previous-licensee history may require a regional-office request. Type 741 RCFE-CCRCs, nursing homes, and other care settings are excluded from this page.
Read the data methodology