Staffing, personnel, and training
Cited in 4 reports, with 6 deficiencies in total.
ACACIA GUEST HOME
1847 ACACIA HILL ROAD, Diamond Bar CA 91765
6 bedsLatest official report Jun 12, 2026Licensed
Additional info
- Telephone
- (909) 895-7807
- Licensee
- ACACIA GUEST HOME, LLC
- Administrator
- CONCEPCION, JACKLYN PENG L
- Contact
- CONCEPCION, JACKLYN PENG L
- License first date
- Mar 9, 2021
- License effective date
- Mar 9, 2021
- District office
- MONTEREY PARK ASC · (323) 980-4934
- Regional office
- 28
- Clients served
- 983 - RCFE / DEMENTIA, 985 - RCFE / HOSPICE
Summary
The available records show 4 Type A and 17 Type B deficiencies for this facility.
- Most recent inspection
- Mar 6, 2026
- Most recent deficiency
- Jun 12, 2026
No later report is available, so the records do not show what happened afterward.
What Type A and Type B mean
- Type A
- Violations of licensing requirements that, if not corrected, have a direct and immediate risk to the health, safety, or personal rights of persons in care.
- Type B
- Violations of licensing requirements that, without correction, could become a risk to the health, safety, or personal rights of persons in care.
Both classifications are published by California CDSS and are shown as published. SeniorLivingFacts does not rename them or add a severity level of its own.
At a glance
Counts cover the five-year public record. Typical figures are the median for the 1,564 Los Angeles County facilities licensed for 6 or fewer beds.
In the available public five-year record, CCLD published 13 reports for this facility: 9 inspections, 4 complaint investigations, and 0 licensing or administrative records.
Those records contain 4 Type A and 17 Type B deficiencies.
0 deficiencies have explicit official correction or clearance evidence in the loaded records.
- Official inspections
- 9
- Recorded deficiencies
- 21
- Type A deficiencies
- 4
- Type B deficiencies
- 17
- Substantiated complaints
- 1
- Repeated topics
- 3
More than the typical 4
1 in the last 12 months
Well above the typical 1
10 in the last 12 months
Most this size have none
3 in the last 12 months
Most this size have none
7 in the last 12 months
Most this size have none
1 in the last 12 months
Last 36 months
Repeated topics
Topics cited in more than one report during the last 36 months. A repeat may show a pattern worth asking about. Each date opens its report below.
Facility condition and maintenance
Cited in 3 reports, with 4 deficiencies in total.
Resident rights
Cited in 2 reports, with 2 deficiencies in total.
Official report history
All preserved reports from the most recent to the oldest, sortable by report type.
Complaint
Allegations4 substantiated · 2 unsubstantiated · 0 unfounded · 4 cited · investigated over 2 visits
Staffing, personnel, and trainingType B
- Official classification
- Type B
- Official code
- 87413(a)(2)
- Regulation authority
- CCR
What the official deficiency says
87413 Personnel - Operations (a) In each facility: (2) Care and supervision of residents shall be provided without physical or verbal abuse, exploitation or prejudice. This requirement is not met as evidenced by: Based on interviews, the Administrator did not comply with the section cited above in which staff admitted to pinching R1’s cheek/face which poses a potential health, safety or personal rights risk to residents in care
Official plan of correction
Administrator agreed to submit a signed self-certification that they have read, reviewed and understood Title 22 Regs. 87413. Additionally, the administrator will conduct staff training about personal rights (Section 87468.1) and personnel requirements (Section 87413). Self-certification and in service training log signed/dated by staff shall be submitted by POC due date
Deadline recorded: Jun 26, 2026. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Jun 26, 2026
Correction not verified in available records
Medication handling and storageType B
- Official classification
- Type B
- Official code
- 87465(c)(1)
- Regulation authority
- CCR
What the official deficiency says
87465 Incidental Medical and Dental Care (c) If the resident's physician has stated in writing that the resident is unable to determine his/her own need for nonprescription PRN medication but can communicate his/her symptoms clearly, facility staff designated by the licensee shall be permitted to assist the resident with self-administration, provided all of the following requirements are met: (1) There is written direction from a physician, on a prescription blank....instructions regarding a time or circumstance (if any) when it should be discontinued,...(2) Once ordered by the physician the medication is given....(3) A record of each dose is maintained in the resident's record.... include the date and time the PRN medication was taken, the dosage taken, and the resident's response. This requirement is not met as evidenced by: Based on observation, interviews and records review, the Administrator did not comply with the section cited above in which the medication administration records (MARs) for R1-R5 were outdated, incomplete, and medication administration were not recorded timely with several entries lacking the required staff initials verifying administration. which poses a potential health, safety or personal rights risk to residents in care.
Official plan of correction
Administrator agreed to re-train staff on the right procedure for recording MARs and proper medication administration to residents as prescribed by their Physicians. Administrator to submit in service training log along with topics discussed by POC due date.
Deadline recorded: Jun 26, 2026. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Jun 26, 2026
Correction not verified in available records
Resident rightsType B
- Official classification
- Type B
- Official code
- 87468.1(a)(1)
- Regulation authority
- CCR
What the official deficiency says
Personal Rights of Residents in All Facilities (a) Residents in all residential care facilities for the elderly shall have all of the following personal rights: (1) To be accorded dignity in their personal relationships with staff, residents, and other persons. This requirement is not met as evidenced by: Based on interviews and records review, the Administrator did not comply with the section cited above in which staff admitted and had been witnessed to use double diapers to (3) incontinent residents and there was no record or log for toileting assistance, repositioning or continence care plan which poses a potential health, safety or personal rights risk to residents in care.
Official plan of correction
Administrator agreed to submit a signed self-certification that they have read, reviewed and understood Title 22 Regs. 87468.1. Additionally, the administrator will develop and maintain a record or log for toileting assistance, repositioning and incontinence care plan for the residents. Both documents shall be submitted by POC due date.
Deadline recorded: Jun 26, 2026. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Jun 26, 2026
Correction not verified in available records
Complaint
Part of the complaint whose outcome is recorded on Jun 12, 2026 · Control 28-AS-20260522093149
Resident rightsType B
- Official classification
- Type B
- Official code
- 87468.2(a)(8)
- Regulation authority
- CCR
What the official deficiency says
87468.2 Additional Personal Rights of Residents in Privately Operated Facilities (a) In addition to the rights listed in Section 87468.1, Personal Rights of Residents in All Facilities, residents in privately operated residential care facilities for the elderly shall have all of the following personal rights: (8) To be free from neglect, financial exploitation, involuntary seclusion, punishment, humiliation, intimidation, and verbal, mental, physical, or sexual abuse. This requirement is not met as evidenced by: Based on observation, interviews, records review, the Administrator did not comply with the section cited above in which the residents were neglected as they were kept confined in their rooms, and were not provided a variety of planned activities which poses a potential health, safety or personal rights risk to residents in care.
Official plan of correction
Administrator to ensure that residents will not be confined in their rooms, staff provide activities, care and supervision necessary to meet their needs, and to review and understand the Title 22 regs. 87468.2. Administrator to develop daily planned activities for the residents which will be posted in the facility and will send a copy to CCL/LPA by POC due date.
Deadline recorded: Jun 22, 2026. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Jun 22, 2026
Correction not verified in available records
Complaint
Allegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 2 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportSource and limits
California Department of Social Services, Community Care Licensing Division. Public facility history is described by the source as a five-year window. Older records and previous-licensee history may require a regional-office request. Type 741 RCFE-CCRCs, nursing homes, and other care settings are excluded from this page.
Read the data methodology