Resident rights
Cited in 3 reports, with 4 deficiencies in total.
TERRAZA COURT SENIOR LIVING
10955 WASHINGTON BLVD, Culver City CA 90232
170 bedsLatest official report Aug 6, 2026Licensed
Additional info
- Telephone
- (310) 838-7800
- Licensee
- TERRAZA COURT SENIOR LIVING LLC
- Administrator
- LINDA POYTHRESS
- Contact
- LINDA POYTHRESS
- License first date
- Oct 22, 2024
- License effective date
- Oct 22, 2024
- District office
- EL SEGUNDO ASC · (424) 544-1075
- Regional office
- 11
- Clients served
- 935 - ELDERLY
Summary
The available records show 3 Type A and 8 Type B deficiencies for this facility.
- Most recent inspection
- Apr 1, 2026
- Most recent deficiency
- Aug 6, 2026
No later report is available, so the records do not show what happened afterward.
What Type A and Type B mean
- Type A
- Violations of licensing requirements that, if not corrected, have a direct and immediate risk to the health, safety, or personal rights of persons in care.
- Type B
- Violations of licensing requirements that, without correction, could become a risk to the health, safety, or personal rights of persons in care.
Both classifications are published by California CDSS and are shown as published. SeniorLivingFacts does not rename them or add a severity level of its own.
At a glance
Counts cover the five-year public record. Typical figures are the median for the 212 Los Angeles County facilities licensed for 50 or more beds.
In the available public five-year record, CCLD published 44 reports for this facility: 4 inspections, 37 complaint investigations, and 3 licensing or administrative records.
Those records contain 3 Type A and 8 Type B deficiencies.
0 deficiencies have explicit official correction or clearance evidence in the loaded records.
- Official inspections
- 4
- Recorded deficiencies
- 11
- Type A deficiencies
- 3
- Type B deficiencies
- 8
- Substantiated complaints
- 5
- Repeated topics
- 3
Fewer than the typical 7
3 in the last 12 months
More than the typical 8
4 in the last 12 months
About the same as most this size
3 in the last 12 months
More than the typical 5
1 in the last 12 months
More than the typical 3
2 in the last 12 months
Last 36 months
Repeated topics
Topics cited in more than one report during the last 36 months. A repeat may show a pattern worth asking about. Each date opens its report below.
Records and plan of operation
Cited in 3 reports, with 3 deficiencies in total.
Admission, assessment, and eviction
Cited in 2 reports, with 2 deficiencies in total.
Official report history
All preserved reports from the most recent to the oldest, sortable by report type.
Complaint
Allegations1 substantiated · 0 unsubstantiated · 0 unfounded · 1 cited
Basic services and supervisionType B
- Official classification
- Type B
- Official code
- 87464(d)
- Regulation authority
- CCR
What the official deficiency says
However, if a facility chooses to accept a particular resident for care, the facility shall be responsible for meeting the resident's needs as identified in the pre-admission appraisal specified in Section 87457, Pre-admission Appraisal. This requirement was not met by: based interviews, records review & observation the facility failed to meet R1's dietary restrictions/needs as identified in the LIC 603 & LIC 625. The kitchen dietary list & alternative menu options failed to reflect or support these restrictions, posing a potential risk to R1's health and safety.
Official plan of correction
The licensee will create & maintain an updated & current dietary restriction list for all residents with dietary needs from the residents LIC 602, LIC 603 & LIC 625, develop menus that support each resident’s documented restrictions, and keep a daily log of meals served to residents with dietary residents with dietary needs. Proof of correction will be submitted to the CCLD/El Segundo ASC Office via fax at 424-544-1016 Attn: Zina Brown or via email at zina.brown@dss.ca.gov by the POC due date.
Deadline recorded: Sep 3, 2026. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Sep 3, 2026
Correction not verified in available records
Complaint
Allegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 2 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 2 unsubstantiated · 0 unfounded · investigated over 2 visits
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 3 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 2 unsubstantiated · 0 unfounded · investigated over 2 visits
No deficiencies recorded in this reportLicensing recordNot an inspection of the operating facility
No deficiencies recorded in this report
Inspection
No deficiencies recorded in this report
Complaint
Part of the complaint whose outcome is recorded on May 4, 2026 · Control 11-AS-20260206162139
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportInspection
No deficiencies recorded in this report
Complaint
Allegations0 substantiated · 3 unsubstantiated · 0 unfounded · investigated over 2 visits
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 3 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Part of the complaint whose outcome is recorded on Apr 30, 2026 · Control 11-AS-20251015125106
No deficiencies recorded in this reportComplaint
Allegations2 substantiated · 2 unsubstantiated · 0 unfounded · 4 cited · investigated over 3 visits
Resident rightsType A
- Official classification
- Type A
- Official code
- 87468.2(a)
- Regulation authority
- CCR
What the official deficiency says
87468.2 -Additional Personal Rights of Residents in Privately Operated Facilities.(a) In addition to the rights listed in Section 87468.1, Personal Rights of Residents in All Facilities, residents in privately operated residential care facilities for the elderly shall have all of the following personal rights: exploitation, involuntary seclusion, punishment, humiliation, intimidation, and verbal, mental, or sexual abuse. This requirement was not met as evidenced by: Based on record review, interviews and observations the licensee failed to comply with the section above by not providing proper supervision which resulted in R1 being assaulted by R2 on 4/6/2025 which poses an immediate health, safety or personal rights risk to persons in care.
Official plan of correction
The licensee has agreed to provide training to all staff members regarding the personal rights of all residents in care which should include a statement of understanding signed by all staff members. This information will be emailed to LPA by the POC date of 06/25/2025.
Deadline recorded: Sep 30, 2025. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Sep 30, 2025
Correction not verified in available records
Records and plan of operationType A
- Official classification
- Type A
- Official code
- 87506(a)
- Regulation authority
- CCR
What the official deficiency says
87506 Resident Records (a) The licensee shall ensure that a separate, complete, and current record is maintained for each resident in the facility or in a central administrative location readily available to facility staff and to licensing agency staff. This requirement was not met as evidenced by: which poses an immediate health, safety or personal rights risk to persons in care. During LPA Allen investigation the Adminstrator did not have R1 or R2 files availiable for paramedics or LPA during investigation visit.
Official plan of correction
The licensee has agreed to provide a complete file for R1and R2. along with a statement of understanding of the cited regulations to ensure that all residents files are availiable at all times. This information will be emailed to LPA by the POC date of 06/25/2025
Deadline recorded: Sep 30, 2025. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Sep 30, 2025
Correction not verified in available records
Complaint
Allegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Part of the complaint whose outcome is recorded on Dec 18, 2025 · Control 11-AS-20250915160928
No deficiencies recorded in this reportInspection
Fire safety and emergency preparednessType A
- Official classification
- Type A
- Official code
- 87202(a)(2)
- Regulation authority
- CCR
What the official deficiency says
87202 Fire Clearance (a)All facilities shall maintain a fire clearance approved by the city, county, or city and county fire department, or district providing fire protection services, or the State Fire Marshal. Prior to accepting or retaining any of the following types of persons, the applicant or licensee shall notify the licensing agency and obtain an appropriate fire clearance approved by the city, county, or city and county fire department, or district providing fire protection services, or the State Fire Marshal. (2)Bedridden persons This requirement is not met as evidence by: Based on records review and observation resident R1 is residing on the 2nd floor and is bedridden. This poses an immediate Health & Safety risk to residents in care.
Official plan of correction
MCD S1 stated Resident R1 will be moved to floor one which is cleared for bedridden residents. LPA will conduct a visit to ensure the move was made. CivilL Penalty Assessed
Deadline recorded: Sep 25, 2025. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Sep 25, 2025
Correction not verified in available records
Complaint
Allegations0 substantiated · 2 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations1 substantiated · 5 unsubstantiated · 0 unfounded · 1 cited · investigated over 3 visits
Records and plan of operationType B
- Official classification
- Type B
- Official code
- 87208(a)
- Regulation authority
- CCR
What the official deficiency says
87208 Plan of Operation (a) The licensee shall ... operate the facility in accordance with the terms specified in the plan of operation and may be cited for not doing so pursuant to Health and Safety Code section 1569.49... This requirement was not met as evidence by: Based on record review, the Licensee did not follow its plan of operation: medication policy (medication refills) for Residents #1, 4, 5, 12, and 14 which poses a potential health risk for resident in care. Plan indicates medications are never allowed to run out and refills will be ordered 7 days in advanced.
Official plan of correction
The Licensee will submit a plan of correction to regina.cloyd@dss.ca.gov by the POC due date.
Deadline recorded: Aug 19, 2025. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Aug 19, 2025
Correction not verified in available records
Complaint
Part of the complaint whose outcome is recorded on Aug 8, 2025 · Control 11-AS-20250625130052
No deficiencies recorded in this reportComplaint
Part of the complaint whose outcome is recorded on Aug 8, 2025 · Control 11-AS-20250625130052
No deficiencies recorded in this reportComplaint
Part of the complaint whose outcome is recorded on Oct 17, 2025 · Control 11-AS-20250407120939
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 2 unsubstantiated · 0 unfounded · investigated over 2 visits
No deficiencies recorded in this reportComplaint
Part of the complaint whose outcome is recorded on Oct 17, 2025 · Control 11-AS-20250407120939
Resident rightsType B
- Official classification
- Type B
- Official code
- 87468.2(a)(8)
- Regulation authority
- CCR
What the official deficiency says
87468.2 -Additional Personal Rights of Residents in Privately Operated Facilities.(a) In addition to the rights listed in Section 87468.1, Personal Rights of Residents in All Facilities, residents in privately operated residential care facilities for the elderly shall have all of the following personal rights: (8) To be free from neglect, financial exploitation, involuntary seclusion, punishment, humiliation, intimidation, and verbal, mental, physical, or sexual abuse. This requirement was not met as evidenced by: which poses an immediate health, safety or personal rights risk to persons in care. The staff could not provide details of the time of the assult of R1 and R2.
Official plan of correction
The licensee has agreed to provide training to all staff members regarding the personal rights of all residents in care which should include a statement of understanding signed by all staff members. This information will be emailed to LPA by the POC date of 6/25/2025.
Deadline recorded: Jun 25, 2025. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Jun 25, 2025
Correction not verified in available records
Records and plan of operationType B
- Official classification
- Type B
- Official code
- 87506(a)
- Regulation authority
- CCR
What the official deficiency says
87506 Resident Records (a) The licensee shall ensure that a separate, complete, and current record is maintained for each resident in the facility or in a central administrative location readily available to facility staff and to licensing agency staff. This requirement was not met as evidenced by: which poses an immediate health, safety or personal rights risk to persons in care. During LPA Allen investigation the Adminstrator did not have R1 or R2 files availiable for paramedics and incomplete files during LPA visit.
Official plan of correction
The licensee has agreed to provide a complete file for R1and R2. along with a statement of understanding of the cited regulations to ensure that all residents files are availiable at all times. This information will be emailed to LPA by the POC date of 6/25/2025.
Deadline recorded: Jun 25, 2025. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Jun 25, 2025
Correction not verified in available records
Complaint
Allegations0 substantiated · 0 unsubstantiated · 4 unfounded
No deficiencies recorded in this reportComplaint
Allegations1 substantiated · 1 unsubstantiated · 0 unfounded · 1 cited
Admission, assessment, and evictionType B
- Official classification
- Type B
- Official code
- 87507(f)
- Regulation authority
- CCR
What the official deficiency says
87507 Admission Agreements (f) The licensee shall comply with all applicable terms and conditions set forth in the admission agreement, including all modifications and attachments. This requirement is not met as evidence by: Based on interviews and records review the licensee did not provide the 30-day notice to responsible persons/POAs and R3, the licensee did not follow their admission agreement for R1, R3, and R4 in informing them that they might potentially have a roommate.
Official plan of correction
The licensee will recall 30-day notices for R1, R3, and R4. Licensee will create a plan to stay in compliance with CCR87507(f) to Socorro.Leandro@dss.ca.gov .
Deadline recorded: Jun 16, 2025. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Jun 16, 2025
Correction not verified in available records
Complaint
Allegations3 substantiated · 0 unsubstantiated · 0 unfounded · 3 cited
Resident rightsType B
- Official classification
- Type B
- Official code
- 87468(a)(b)
- Regulation authority
- CCR
What the official deficiency says
Personal Rights (a) Residents in residential care facilities for the elderly shall have personal rights...(b) At the time the admission agreement is signed, a resident and the resident's representative shall be personally advised of and given a copy of: This requirement is not met as evidence by: Based on interview and record review, the licensee failed to provide a copy of the signed admission agreement to the resident's representative in a timely manner. This poses a potential Health, Safety, or Personal Rights risk to persons in care.
Official plan of correction
Licensee will review Title 22 Reg 87468 and submit a copy of the resident's admission agreement to (R1)'s representative. A proof of a receipt must be sent to LPA Dabuet: ernand.dabuet@dss.ca.gov by due date.
Deadline recorded: Jun 18, 2025. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Jun 18, 2025
Correction not verified in available records
Resident rightsType B
- Official classification
- Type B
- Official code
- 87468.1(a)(9)
- Regulation authority
- CCR
What the official deficiency says
Personal Rights of Residents in All Facilities (a)Residents in all residential care facilities for the elderly shall have all of the following personal rights: (9)To have communications to the licensee from their representatives answered promptly and appropriately. This requirement is not met as evidence by: Based on interview and record review, the licensee failed to communicate with with family representative promptly and appropriately. This poses a potential Health, Safety, or Personal Rights risk to persons in care.
Official plan of correction
Licensee will review Title 22 Reg 87468.1 and submit proof of a receipt indicating the the representative was notify and explained the billing error and refund or credit is applied. Proof of correction must be sent to ernand.dabuet@dss.ca.gov by due date.
Deadline recorded: Jun 18, 2025. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Jun 18, 2025
Correction not verified in available records
Admission, assessment, and evictionType B
- Official classification
- Type B
- Official code
- 87507(B)(4)
- Regulation authority
- CCR
What the official deficiency says
Admission Agreements (B) Rate for additional items and services, including: 4.If the licensee offers additional items and/or services that were not available at the time the admission agreement was signed, a list of these services and charges shall be provided to the resident or the resident’s representative. This requirement is not met as evidence by: Based on record review and interview, licensee failed to provide a list of services/charges to the resident's representative for the overcharge fees for May 2025. This poses a potential Health, Safety, or Personal Rights risk to persons in care.
Official plan of correction
Licensee will review Title 22 Reg 87507 and ahere to the regulations. Licensee will correct overcharge fees/billing error and apply a refund or credit to the resident's account. Proof of correction receipt must be submitted to ernand.dabuet@dss.ca.gov by due date.
Deadline recorded: Jun 18, 2025. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Jun 18, 2025
Correction not verified in available records
Complaint
Allegations0 substantiated · 1 unsubstantiated · 0 unfounded · investigated over 2 visits
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 2 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Part of the complaint whose outcome is recorded on May 28, 2025 · Control 11-AS-20241126115531
No deficiencies recorded in this reportInspection
No deficiencies recorded in this report
Complaint
Part of the complaint whose outcome is recorded on Jun 26, 2025 · Control 11-AS-20241107165127
No deficiencies recorded in this reportLicensing recordNot an inspection of the operating facility
No deficiencies recorded in this report
Licensing recordNot an inspection of the operating facility
No deficiencies recorded in this report
Source and limits
California Department of Social Services, Community Care Licensing Division. Public facility history is described by the source as a five-year window. Older records and previous-licensee history may require a regional-office request. Type 741 RCFE-CCRCs, nursing homes, and other care settings are excluded from this page.
Read the data methodology