Staffing, personnel, and training
Cited in 3 reports, with 4 deficiencies in total.
IVY PARK AT CERRITOS
11000 NEW FALCON WAY, Cerritos CA 90703
163 bedsLatest official report May 5, 2026Licensed
Additional info
- Telephone
- (562) 865-9500
- Licensee
- CERRITOS SUBTENANT LP;OAKMONT MGMT. GROUP LLC
- Administrator
- MARK PADILLA
- Contact
- MARK PADILLA
- License first date
- Jul 2, 2018
- License effective date
- Jul 2, 2018
- District office
- MONTEREY PARK ASC · (323) 980-4934
- Regional office
- 28
- Clients served
- 983 - RCFE / DEMENTIA
Summary
The available records show 3 Type A and 14 Type B deficiencies for this facility.
- Most recent inspection
- May 5, 2026
- Most recent deficiency
- Mar 19, 2026
3 later reports, from Apr 2, 2026 through May 5, 2026, recorded no deficiencies, though the records do not say whether they were follow-ups.
What Type A and Type B mean
- Type A
- Violations of licensing requirements that, if not corrected, have a direct and immediate risk to the health, safety, or personal rights of persons in care.
- Type B
- Violations of licensing requirements that, without correction, could become a risk to the health, safety, or personal rights of persons in care.
Both classifications are published by California CDSS and are shown as published. SeniorLivingFacts does not rename them or add a severity level of its own.
At a glance
Counts cover the five-year public record. Typical figures are the median for the 212 Los Angeles County facilities licensed for 50 or more beds.
In the available public five-year record, CCLD published 36 reports for this facility: 10 inspections, 26 complaint investigations, and 0 licensing or administrative records.
Those records contain 3 Type A and 14 Type B deficiencies.
2 deficiencies have explicit official correction or clearance evidence in the loaded records.
- Official inspections
- 10
- Recorded deficiencies
- 17
- Type A deficiencies
- 3
- Type B deficiencies
- 14
- Substantiated complaints
- 4
- Repeated topics
- 3
More than the typical 7
1 in the last 12 months
Well above the typical 8
1 in the last 12 months
About the same as most this size
0 in the last 12 months
Well above the typical 5
1 in the last 12 months
More than the typical 3
1 in the last 12 months
Last 36 months
Repeated topics
Topics cited in more than one report during the last 36 months. A repeat may show a pattern worth asking about. Each date opens its report below.
Admission, assessment, and eviction
Cited in 2 reports, with 2 deficiencies in total.
Dementia care
Cited in 2 reports, with 2 deficiencies in total.
Official report history
All preserved reports from the most recent to the oldest, sortable by report type.
Complaint
Allegations0 substantiated · 2 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 2 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations1 substantiated · 0 unsubstantiated · 0 unfounded
Admission, assessment, and evictionType B
- Official classification
- Type B
- Official code
- 87224(a)(3)
- Regulation authority
- CCR
What the official deficiency says
The licensee may evict a resident for one or more of the reasons listed in Section 87224(a)(1) through (5).Thirty (30) days written notice to the resident is required except as otherwise specified in paragraph (5).(3)Failure of the resident to comply with general policies of the facility. Said general policies must be in writing, must be for the purpose of making it possible for residents to live together and must be made part of the admission agreement. This requirement is not met as evidenced by: Eviction Notice dated 06/25/25 does not indicate how R1's actions violate general facility policies created for the purpose of making it possible for residents to live together.
Official plan of correction
Cleared during visit. Eviction notice was rescinded on 12/01/25.
Deadline recorded: Mar 19, 2026. A deadline is not proof that correction was completed.
Citation dismissed - not a correctionOn Mar 19, 2026
Deficiency Dismissed Type B 03/19/2026 Section Cited CCR 87224(a)(3)
Plan of correction recorded
Correction deadline recordedDeadline Mar 19, 2026
Correction not verified in available records
Complaint
Allegations0 substantiated · 0 unsubstantiated · 3 unfounded · investigated over 2 visits
No deficiencies recorded in this reportComplaint
Part of the complaint whose outcome is recorded on Jan 28, 2026 · Control 28-AS-20260120161028
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 2 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 5 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 2 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations1 substantiated · 4 unsubstantiated · 0 unfounded · 1 cited
Admission, assessment, and evictionType A
- Official classification
- Type A
- Official code
- 87463(a)(3)
- Regulation authority
- CCR
What the official deficiency says
87463 Reappraisals (a) The pre-admission appraisal shall be updated, in writing as frequently as necessary to note significant changes and to keep the appraisal accurate...(3) Any illness, injury, trauma, or change in the health care needs of the resident that results in a circumstance or condition specified in Sections 87455(c) or 87615, Prohibited Health Conditions. This requirement was not met as evidenced by: Based on interviews and record review, the Licensee failed to update R1's appraisal to document that R1 was repositioning R1's self after staff were repositioning R1 that led to R1 sustaining a Stage III ulcer while in care, which poses a potential Health, Safety, or Personal Rights risk to persons in care.
Official plan of correction
Licensee will submit a plan in writing on how facility will esnure to document all resident changes in condition to prevent prohibited health conditions.
Deadline recorded: Apr 20, 2024. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Apr 20, 2024
Correction not verified in available records
Complaint
Allegations0 substantiated · 4 unsubstantiated · 0 unfounded · investigated over 2 visits
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations1 substantiated · 2 unsubstantiated · 0 unfounded · 1 cited
Staffing, personnel, and trainingType B
- Official classification
- Type B
- Official code
- 87411(a)
- Regulation authority
- CCR
What the official deficiency says
(a) Facility personnel shall at all times be sufficient in numbers, and competent to provide the services necessary to meet resident needs. In facilities licensed for sixteen or more, sufficient support staff shall be employed to ensure provision of personal assistance and care as required in Section 87608, Postural Supports. Additional staff shall be employed as necessary to perform office work, cooking, house cleaning, laundering, and maintenance of buildings, equipment and grounds. The licensing agency may require any facility to provide additional staff whenever it determines through documentation that the needs of the particular residents, the extent of services provided, or the physical arrangements of the facility require such additional staff for the provision of adequate services. This requirement was not met as evidence by: Based on interviews 8 out of 10 residents stated due to the lack of staff they have had to wait an hour or more for their food, which poses an potential health,safety, or personal rights risk to persons in care.
Official plan of correction
The facility will ensure there are sufficent staffing in the kitchen to provide residents meals in a timely manner. Facility Administrator stated they are working on stream lining the kitchen services and hired new kitchen staff. The facility will provide training to all kitchen staff and send training to LPA by POC due date.
Deadline recorded: Oct 31, 2023. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Oct 31, 2023
Correction not verified in available records
Complaint
Allegations0 substantiated · 2 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 4 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 4 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations4 substantiated · 0 unsubstantiated · 0 unfounded · 7 cited · investigated over 2 visits
Medical and dental careType B
- Official classification
- Type B
- Official code
- 87465(a)(1)
- Regulation authority
- CCR
What the official deficiency says
87465 Incidental Medical and Dental Care (a) A plan for incidental medical and dental care shall be developed by each facility... (1) The licensee shall arrange, or assist in arranging, for medical and dental care appropriate to the conditions and needs of residents. This requirement is not met as evidenced by: Based on record review and interviews, R-1 was not taking the insulin injection on a daily basis which poses a health and safety risk to residents in care.
Official plan of correction
The administrator shall develop a plan to ensure that residents who have injection medications are taking them as prescribed. The plan shall also include the steps the facility will take when a resident health condition declines or refuses. This POC is due by 1/13/23.
Deadline recorded: Jan 13, 2023. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Jan 13, 2023
Correction not verified in available records
Medical and dental careType B
- Official classification
- Type B
- Official code
- 87465(a)(2)
- Regulation authority
- CCR
What the official deficiency says
87465 Incidental Medical and Dental Care (a) A plan for incidental medical and dental care shall be developed by each facility....(b) (2) The licensee shall provide assistance in meeting necessary medical and dental needs... This requirement is not met as evidenced by: Based on record reviews and interviews, the administrator did not ensure that Resident #1 was rotated frequently to prevent the wound from worsening which poses a potential health and safety risk to residents in care.
Official plan of correction
The administrator shall conduct an in-service training with care staff to ensure they are repositioning residents at least every 2 hours. The POC shall be submitted to LPA by 1/13/23. **The civil penalty previously issued had been paid.***
Deadline recorded: Jan 13, 2023. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Jan 13, 2023
Correction not verified in available records
Health conditions and treatmentsType B
- Official classification
- Type B
- Official code
- 87625(b)(2)
- Regulation authority
- CCR
What the official deficiency says
87625 Managed Incontinence (b) In addition to Section 87611, General Requirements for Allowable Health Conditions, the licensee shall be responsible for the following: (2) Ensuring that incontinent residents are checked during those periods of time when they are known to be incontinent, including during the night. This requirement is not met as evidenced by: Based on interviews and record review, the administrator did not ensure that Resident #1's diaper is changed often to keep buttock area dry which poses a potential health and safety risk to residents in care.
Official plan of correction
The administrator shall conduct an in-service training with care staff to ensure they are repositioning residents at least every 2 hours. The POC shall be submitted to LPA by 12/30/22. **This deficiency has been cleared.**
Deadline recorded: Dec 30, 2022. A deadline is not proof that correction was completed.
Official record says corrected or clearedOn or before Dec 30, 2022
Plan of correction recorded
Correction deadline recordedDeadline Dec 30, 2022
Food serviceType B
- Official classification
- Type B
- Official code
- 87555(b)(7)
- Regulation authority
- CCR
What the official deficiency says
87555 General Food Service Requirements (b) The following food service requirements shall apply: (7) Modified diets prescribed by a resident's physician as a medical necessity shall be provided. This requirement is not met as evidenced by: Based on interviews, the administrator did not ensure that Resident #1 is not provided with orange juice as stated on the hospice notes which poses a potential health and safety risk to residents in care.
Official plan of correction
The Administrator will continue on-going training for staff to ensure residents' needs are met and what residents cannot have. The POC shall be submitted to LPA by 12/30/22. **This deficiency has been cleared.***
Deadline recorded: Dec 30, 2022. A deadline is not proof that correction was completed.
Official record says corrected or clearedOn or before Dec 30, 2022
Plan of correction recorded
Correction deadline recordedDeadline Dec 30, 2022
Complaint
Part of the complaint whose outcome is recorded on Feb 1, 2024 · Control 28-AS-20220623080038
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 2 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Part of the complaint whose outcome is recorded on Dec 30, 2022 · Control 28-AS-20210114084218
Medical and dental careType B
- Official classification
- Type B
- Official code
- 87465(a)(2)
- Regulation authority
- CCR
What the official deficiency says
87465 Incidental Medical and Dental Care (a) A plan for incidental medical and dental care shall be developed by each facility....(b) (2) The licensee shall provide assistance in meeting necessary medical and dental needs... This requirement is not met as evidenced by: Based on record reviews and interviews, the administrator did not ensure that Resident #1 was rotated frequently to prevent the wound from worsening which poses a potential health and safety risk to residents in care.
Official plan of correction
The administrator shall conduct an in-service training with care staff to ensure they are repositioning residents at least every 2 hours. The POC shall be submitted to LPA by 6/21/22.
Deadline recorded: Jun 21, 2022. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Jun 21, 2022
Correction not verified in available records
Health conditions and treatmentsType B
- Official classification
- Type B
- Official code
- 87625(b)(2)
- Regulation authority
- CCR
What the official deficiency says
87625 Managed Incontinence (b) In addition to Section 87611, General Requirements for Allowable Health Conditions, the licensee shall be responsible for the following: (2) Ensuring that incontinent residents are checked during those periods of time when they are known to be incontinent, including during the night. This requirement is not met as evidenced by: Based on interviews and record review, the administrator did not ensure that Resident #1's diaper is changed often to keep buttock area dry which poses a potential health and safety risk to residents in care.
Official plan of correction
The administrator shall conducted an in-service with care staff to ensure they are changing residents' diapers as often as needed. The POC shall be submitted to LPA by 6/21/22.
Deadline recorded: Jun 21, 2022. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Jun 21, 2022
Correction not verified in available records
Food serviceType B
- Official classification
- Type B
- Official code
- 87555(b)(7)
- Regulation authority
- CCR
What the official deficiency says
87555 General Food Service Requirements (b) The following food service requirements shall apply: (7) Modified diets prescribed by a resident's physician as a medical necessity shall be provided. This requirement is not met as evidenced by: Based on interviews, the administrator did not ensure that Resident #1 is not provided with orange juice as stated on the hospice notes which poses a potential health and safety risk to residents in care.
Official plan of correction
The Administrator will continue on-going training for staff to ensure residents' needs are met and what residents cannot have. The POC shall be submitted to LPA by 6/21/22.
Deadline recorded: Jun 21, 2022. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Jun 21, 2022
Correction not verified in available records
Complaint
Allegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 2 unsubstantiated · 0 unfounded
No deficiencies recorded in this report1 complaint has no published investigation report
The official record holds these complaints, but no investigation report was published for them. Their outcome is shown as the source recorded it.
- Dec 22, 2021 · Control 28-AS-20201120110514
Allegations0 substantiated · 1 unsubstantiated · 0 unfounded
Source and limits
California Department of Social Services, Community Care Licensing Division. Public facility history is described by the source as a five-year window. Older records and previous-licensee history may require a regional-office request. Type 741 RCFE-CCRCs, nursing homes, and other care settings are excluded from this page.
Read the data methodology