Resident rights
Cited in 3 reports, with 4 deficiencies in total.
SAVANT OF BURBANK EAST
1900 GRISMER AVE, Burbank CA 91504
100 bedsLatest official report Jul 24, 2026Licensed
Additional info
- Telephone
- (818) 843-3141
- Licensee
- LEBLEUCHATEAU, INC.
- Administrator
- VILLANUEVA,IMELDA
- Contact
- VILLANUEVA,IMELDA
- License first date
- Feb 21, 2019
- License effective date
- Feb 21, 2019
- District office
- WOODLAND HILLS S.RO · (818) 596-4334
- Regional office
- 31
- Clients served
- 983 - RCFE / DEMENTIA
Summary
The available records show 7 Type A and 9 Type B deficiencies for this facility.
- Most recent inspection
- May 21, 2026
- Most recent deficiency
- Oct 15, 2025
12 later reports, from Dec 29, 2025 through Jul 24, 2026, recorded no deficiencies, though the records do not say whether they were follow-ups.
What Type A and Type B mean
- Type A
- Violations of licensing requirements that, if not corrected, have a direct and immediate risk to the health, safety, or personal rights of persons in care.
- Type B
- Violations of licensing requirements that, without correction, could become a risk to the health, safety, or personal rights of persons in care.
Both classifications are published by California CDSS and are shown as published. SeniorLivingFacts does not rename them or add a severity level of its own.
At a glance
Counts cover the five-year public record. Typical figures are the median for the 212 Los Angeles County facilities licensed for 50 or more beds.
In the available public five-year record, CCLD published 90 reports for this facility: 10 inspections, 80 complaint investigations, and 0 licensing or administrative records.
Those records contain 7 Type A and 9 Type B deficiencies.
2 deficiencies have explicit official correction or clearance evidence in the loaded records.
- Official inspections
- 10
- Recorded deficiencies
- 16
- Type A deficiencies
- 7
- Type B deficiencies
- 9
- Substantiated complaints
- 9
- Repeated topics
- 1
More than the typical 7
3 in the last 12 months
Well above the typical 8
1 in the last 12 months
More than the typical 3
0 in the last 12 months
More than the typical 5
1 in the last 12 months
Well above the typical 3
1 in the last 12 months
Last 36 months
Repeated topics
Topics cited in more than one report during the last 36 months. A repeat may show a pattern worth asking about. Each date opens its report below.
Official report history
All preserved reports from the most recent to the oldest, sortable by report type.
Complaint
Allegations0 substantiated · 4 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 3 unsubstantiated · 0 unfounded · investigated over 2 visits
No deficiencies recorded in this reportComplaint
Part of the complaint whose outcome is recorded on Jun 12, 2026 · Control 31-AS-20260513154913
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 2 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 6 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 3 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 3 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations2 substantiated · 0 unsubstantiated · 0 unfounded · 2 cited
Resident rightsType B
- Official classification
- Type B
- Official code
- 87468.1(a)(1)
- Regulation authority
- CCR
What the official deficiency says
87468.1 Personal Rights of Residents in all Facilities (a) Residents in all residential care facilities for the elderly shall...(1) To be accorded dignity in their personal relationships with staff, .... This requirement is not met as evidenced by: Based on interviews, the licensee did not comply with the section cited above by permitting Staff #1 (S1) to be disrespectful towards residents, which posed a potential Health, Safety, or Personal Rights risk to persons in care.
Official plan of correction
Licensee to conduct an in-service training to all staff on the cited section and issue a written notice to Staff #1 (S1)
Deadline recorded: Aug 5, 2025. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Aug 5, 2025
Correction not verified in available records
Resident rightsType B
- Official classification
- Type B
- Official code
- 87468.1(a)(2)
- Regulation authority
- CCR
What the official deficiency says
87468.1 Personal Rights of Residents in All Facilities (a) Residents in all residential care facilities for the elderly shall have all of the following personal rights: (2) To be accorded safe, healthful and comfortable...... This requirement is not met as evidenced by: Based on the observation and interviews the Licensee did not comply with the section cited byexposing other residents to uncomfortable environment which was caused by R1's screaming/yelling which posed a potential Health, Safety, or Personal Rights risk to persons in care.
Official plan of correction
The Executive Director and staff already conducted a training on Personal Rights of Residents and LPA was provided a copy of the training and the POC is cleared during today's visit.
Deadline recorded: Aug 5, 2025. A deadline is not proof that correction was completed.
Official record says corrected or clearedOn or before Jul 29, 2025
Correction deadline recordedDeadline Aug 5, 2025
Complaint
Allegations0 substantiated · 4 unsubstantiated · 0 unfounded · investigated over 2 visits
No deficiencies recorded in this reportComplaint
Allegations1 substantiated · 0 unsubstantiated · 0 unfounded · 1 cited
Basic services and supervisionType A
- Official classification
- Type A
- Official code
- 87464(f)(1)
- Regulation authority
- CCR
What the official deficiency says
87464(f)(1) Basic Services. Basic services shall at a minimum include: Care and supervision as defined in Section 87101(c)(3) and Health and Safety Code section 1569.2(c). This requirement is not met as evidenced by: Based on IB interviews and R1’s records review, the licensee-administrator failed to ensure that R1 was properly supervised which resulted in R1 sustaining serious injuries from multiple falls which posed an immediate health and safety and personal rights risk to resident in care.
Official plan of correction
R1 is no longer in the facility. 1. Administrator will submit a statment of understanding on the cited regulation and provide a copy to CCLD by POC due date 04/01/25. 2. Administrator states an all staff in-service training regarding supervising residents has been conducted. Sign-in sheets and training topics will be provided by POC due date 04/01/25.
Deadline recorded: Apr 10, 2025. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Apr 10, 2025
Correction not verified in available records
Complaint
Allegations0 substantiated · 7 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 3 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Part of the complaint whose outcome is recorded on Jul 28, 2025 · Control 31-AS-20250312082529
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 6 unsubstantiated · 0 unfounded · investigated over 2 visits
No deficiencies recorded in this reportComplaint
Part of the complaint whose outcome is recorded on Jan 23, 2025 · Control 31-AS-20240927130858
No deficiencies recorded in this reportComplaint
Allegations1 substantiated · 0 unsubstantiated · 0 unfounded · 1 cited
Resident rightsType B
- Official classification
- Type B
- Official code
- 87468.1(a)(3)
- Regulation authority
- CCR
What the official deficiency says
(a) Residents in all residential care facilities for the elderly shall have all of the following personal rights: (3) To be free from punishment, humiliation, intimidation, abuse, or other actions of a punitive nature, such as withholding residents’ money or interfering with daily living functions such as eating, sleeping, or elimination. This requirement is not met as evidenced by: Based on LPA interview and record review, staff violated R1 personal rights of cutting their hair w/o family permission, which poses an immediate health & safety and personal rights risk to the residents in care.
Official plan of correction
The Administrator will review regulation 87468.1(a)(3) and submit a written statement ensuring that they will adhere to them. POC: 12.9.2024
Deadline recorded: Dec 9, 2024. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Dec 9, 2024
Correction not verified in available records
Complaint
Allegations0 substantiated · 2 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 2 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 6 unsubstantiated · 0 unfounded · investigated over 2 visits
No deficiencies recorded in this reportComplaint
Part of the complaint whose outcome is recorded on Oct 23, 2024 · Control 31-AS-20240702155732
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 5 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 2 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 4 unsubstantiated · 0 unfounded · investigated over 2 visits
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 5 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 2 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 6 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 2 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 3 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 3 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 7 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 4 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 2 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Part of the complaint whose outcome is recorded on May 29, 2024 · Control 31-AS-20231027164534
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations1 substantiated · 5 unsubstantiated · 0 unfounded · 2 cited · investigated over 2 visits
Resident rightsType A
- Official classification
- Type A
- Official code
- 87468.1(a)(2)
- Regulation authority
- CCR
What the official deficiency says
To be accorded safe, healthful and comfortable accommodations, furnishings and equipment. This requirement is not met as evidenced by: Licensee did not ensure that the roof top was locked and inacessible to resident resulting to resident jumping off the rooftop of the building resulting to hospitalization and eventual death. This poses an immediate health, safety and personal rights risk to the residents in care.
Official plan of correction
Regional director agreed to ensure that the access to the rooftop will remain locked at all times by submitting a statement to this effect and put a big sign that only the staff are allowed to enter.
Deadline recorded: Dec 6, 2023. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Dec 6, 2023
Correction not verified in available records
Complaint
Allegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 2 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations1 substantiated · 0 unsubstantiated · 0 unfounded · 2 cited
Health conditions and treatmentsType A
- Official classification
- Type A
- Official code
- 87615(a)(1)
- Regulation authority
- CCR
What the official deficiency says
(a) Persons who require health services for or have a health condition including, but not limited to, those specified below shall not be admitted or retained in a residential care facility for the elderly: (1) Stage 3 and 4 pressure injuries. This requirement was not met as evidenced by: Resident #1 was admitted to hospital on 7/18/21 with a stage 3 sacral ulcer, and an unstageable right low back pressure injury.
Official plan of correction
Licensee will ensure that Title 22 regulations are abided by as required. Licensee will ensure that the faciity does not retain residents with prohibited health conditions. Licensee will conduct an in service training with staff on section 87615, and will send proof of training to LPA by POC due date.
Deadline recorded: Aug 30, 2023. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Aug 30, 2023
Correction not verified in available records
Resident rightsType B
- Official classification
- Type B
- Official code
- 87468.2(a)(4)
- Regulation authority
- CCR
What the official deficiency says
(a) In addition to the rights listed in Section 87468.1, Personal Rights of Residents in All Facilities, residents in privately operated residential care facilities for the elderly shall have all of the following personal rights: 4) To care, supervision, and services that meet their individual needs and are delivered by staff that are sufficient in numbers, qualifications, and competency to meet their needs. This requirement was not met as evidenced by: Resident #1's needs were not met as evidenced by staff interviewed stated that resident #1 was not changed as needed due to the facility not having sufficient staff at the time of the incident.
Official plan of correction
Licensee will ensure that Title 22 regulations are abided by as required. Licensee will ensure that residents personal rights are not violated. Licensee will conduct an in service training with staff on section 87468.2, and will send proof of training to LPA by POC due date.
Deadline recorded: Aug 30, 2023. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Aug 30, 2023
Correction not verified in available records
Complaint
Allegations4 substantiated · 0 unsubstantiated · 0 unfounded · 1 cited
Basic services and supervisionType A
- Official classification
- Type A
- Official code
- 87466
- Regulation authority
- CCR
What the official deficiency says
Observation of the Resident. The licensee shall ensure that residents are regularly observed for changes in physical, mental, emotional and social functioning and that appropriate assistance is provided when such observation reveals unmet needs. When changes such as unusual weight gains or losses or deterioration of mental ability or a physical health condition are observed, the licensee shall ensure that such changes are documented and brought to the attention of the resident's physician and the resident's responsible person, if any. This requirement is not being met as evidenced by: Interviews conducted with facility staff and investigatory leads revealed that R1 was not sent out to the hospital when observed by facility staff not at his normal baseline or a change in condition. Interviews conducted were consistent in stating that R1 was not at his normal baseline for days and or up to three weeks, at which and during this time R1 sustained unwitnessed falls and required higher level of care. R1’s change in medical condition was communicated with his POA/Sister and at the request of the POA, facility staff did not transport R1 to the hospital for further evaluation. Facility staff did not ensure that any changes in R1’s medical and physical condition were documented and brought to the attention of R1’s Primary Care Physician. On 1/3/21, R1 was found unresponsive by facility staff, requiring hospitalization. This poses an immediate health, safety or personal rights risk to persons in care.
Official plan of correction
Administrator will review Title 22 Regulations Section 87466 on Observation of the Resident (related to neglect and failing to provide timely medical attention) and develop a written Plan of Correction (POC) to ensure compliance. Written POC must be submitted to CCL by the POC due date. ***An immediate civil penalty is being assessed in the amount of $500.00.***
Deadline recorded: Aug 17, 2023. A deadline is not proof that correction was completed.
Citation dismissed - not a correctionOn Aug 17, 2023
Deficiency Dismissed Type A 08/17/2023 Section Cited CCR 87466
Plan of correction recorded
Correction deadline recordedDeadline Aug 17, 2023
Correction not verified in available records
Basic services and supervisionType A
- Official classification
- Type A
- Official code
- 87466
- Regulation authority
- CCR
What the official deficiency says
Observation of the Resident. The licensee shall ensure that residents are regularly observed for changes in physical, mental, emotional and social functioning and that appropriate assistance is provided when such observation reveals unmet needs. When changes such as unusual weight gains or losses or deterioration of mental ability or a physical health condition are observed, the licensee shall ensure that such changes are documented and brought to the attention of the resident's physician and the resident's responsible person, if any. This requirement is not being met as evidenced by: R1 often refused and did not cooperate with his adult diaper changes. Interviews conducted of staff and review of R1’s facility file revealed that R1 was frequently observed to have a wet, soiled and/or smelly diaper. R1 was observed by staff not at his normal baseline and reported to have a series of unwitnessed falls and no longer able to ambulate and considered bed bound weeks prior to being hospitalized. During the interview with the Social Worker at PSJMC, it was revealed that upon admission to the hospital, R1 was diagnosed with Hypernatremia, Septic Shock, Acute Renal Failure, UTI, malnutrition, dehydration and respiratory failure. R1 was placed in ICU and was intubated. The attending doctor also reported that R1 had concerning wounds which looked like burns. Hospital documentation revealed that the wound care nurse was consulted and reported that R1 had sustained wounds and bruisings; however, wounds to his bilateral buttocks and right upper thoracic spine areas were observed to be stage 2 pressure injuries, likely from “not being turned”. This poses an immediate health, safety or personal rights risk to persons in care.
Official plan of correction
Administrator will review Title 22 Regulations Section 87466 on Observation of the Resident (related to pressure wounds) and develop a written Plan of Correction (POC) to ensure compliance. Written POC must be submitted to CCL by the POC due date.
Deadline recorded: Aug 17, 2023. A deadline is not proof that correction was completed.
Citation dismissed - not a correctionOn Aug 17, 2023
Deficiency Dismissed Type A 08/17/2023 Section Cited CCR 87466
Plan of correction recorded
Correction deadline recordedDeadline Aug 17, 2023
Correction not verified in available records
Basic services and supervisionType A
- Official classification
- Type A
- Official code
- 87466
- Regulation authority
- CCR
What the official deficiency says
Observation of the Resident. The licensee shall ensure that residents are regularly observed for changes in physical, mental, emotional and social functioning and that appropriate assistance is provided when such observation reveals unmet needs. When changes such as unusual weight gains or losses or deterioration of mental ability or a physical health condition are observed, the licensee shall ensure that such changes are documented and brought to the attention of the resident's physician and the resident's responsible person, if any. This requirement is not being met as evidenced by: Upon admission to the hospital on 1/3/21, R1 was diagnosed with dehydration and mal calorie malnutrition. Interviews conducted with facility staff and records reviewed revealed that R1 had not been at his normal baseline for days and/or up to three weeks. R1 was observed with general weakness and changes in his normal behaviors and no longer able to ambulate. It was also reported that several days prior to the hospitalization, R1 was refusing to eat and was “skipping meals” and was bed bound. This poses an immediate health, safety or personal rights risk to persons in care.
Official plan of correction
Administrator will review Title 22 Regulations Section 87466 on Observation of the Resident (related to dehydration and malnutrition) and develop a written Plan of Correction (POC) to ensure compliance. Written POC must be submitted to CCL by the POC due date.
Deadline recorded: Aug 17, 2023. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Aug 17, 2023
Correction not verified in available records
Complaint
Allegations2 substantiated · 2 unsubstantiated · 0 unfounded · 2 cited
Medical and dental careType B
- Official classification
- Type B
- Official code
- 87465(a)(2)
- Regulation authority
- CCR
What the official deficiency says
Incidental Medical and Dental Care. The licensee shall provide assistance in meeting necessary medical and dental needs. This includes transportation which may be limited to the nearest available medical or dental facility which will meet the resident's need. In providing transportation the licensee shall do so directly or make arrangements for this service. This requirement is not being met as evidenced by: R1 had an appointment scheduled with an Optometrist sometime in October or November of 2021 (exact date unknown) and R1 ended up missing her appointment due to facility not providing transportation and failing to make arrangements for R1 to see her Optometrist. LPA discovered that there was no driver on the day of the appointment.
Official plan of correction
Administrator will review Title 22 Regulations Section 87465 on Incidental Medical and Dental Care and develop a written Plan of Correction (POC) to ensure compliance. Written POC must be submitted to CCL by the POC due date.
Deadline recorded: Aug 16, 2023. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Aug 16, 2023
Correction not verified in available records
Admission, assessment, and evictionType B
- Official classification
- Type B
- Official code
- 87463(a)(1-3)
- Regulation authority
- CCR
What the official deficiency says
Reappraisals. The pre-admission appraisal shall be updated, in writing as frequently as necessary to note significant changes and to keep the appraisal accurate. The reappraisals shall document changes in the resident's physical, medical, mental, and social condition… This requirement is not being met as evidenced by: While reviewing the file for R1, LPA discovered that R1 had concerns related to her vision (Right Eye), prior to her admission at BRVE. On the summary report from Emerald Terrace Convalescent Hospital (ETCH), dated 6/26/202, it states “follow up with Ophthalmology due to Right Eye blindness”. While reviewing the Preplacement Appraisal for R1, facility staff documented R1’s vision as “good” and there was no indication regarding vision concerns involving R1. On the physician’s reports dated 7/13/20 and 3/22/22, R1 was listed as not having a visual impairment. During R1’s stay at BRVE, R1 had several appointments with the Optometrist due to decline/change in her vision, yet facility staff failed to update the changes in her medical condition and keeping the appraisal accurate.
Official plan of correction
Administrator will review Title 22 Regulations Section 87463 on Reappraisals and develop a written Plan of Correction (POC) to ensure compliance. Written POC must be submitted to CCL by the POC due date.
Deadline recorded: Aug 16, 2023. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Aug 16, 2023
Correction not verified in available records
Complaint
Allegations0 substantiated · 1 unsubstantiated · 0 unfounded · investigated over 2 visits
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 2 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Part of the complaint whose outcome is recorded on Dec 6, 2023 · Control 28-AS-20230210122615
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 2 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 3 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 2 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
No deficiencies recorded in this report
Complaint
Facility condition and maintenanceType B
- Official classification
- Type B
- Official code
- 87303(a)
- Regulation authority
- CCR
What the official deficiency says
Maintenance and Operation. The facility shall be clean, safe, sanitary and in good repair at all times. This requirement was not met evidenced by: Based on interviews conducted, pest control document review, and physical plant inspection the facility had bed bugs beginning in June 2020- through at least Oct. 2020. This poses a potential health and safety risk to persons in care.
Official plan of correction
Administrator agrees to: 1. Maintain a contract with a licensed pest control extermination company for bed bugs. 2. Provide a written plan to CCL that addresses prevention/treatment of bed bugs 3. Inspect all rooms for cleanliness. 4. Provide training to all staff. 5. Submit training topic and staff attendance log to CCL.
Deadline recorded: Dec 15, 2022. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Dec 15, 2022
Correction not verified in available records
Complaint
Allegations0 substantiated · 4 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 3 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations1 substantiated · 3 unsubstantiated · 0 unfounded · investigated over 2 visits
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Part of the complaint whose outcome is recorded on Oct 12, 2022 · Control 28-AS-20210818102537
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations2 substantiated · 1 unsubstantiated · 0 unfounded · 1 cited
Not classified in the sourceType B
- Official classification
- Type B
- Official code
- 87691(a)
- Regulation authority
- CCR
What the official deficiency says
Maintenance and Operation. The facility shall be clean, safe, sanitary and in good repair at all times. Maintenance shall include provision of maintenance services and procedures for the safety and well-being of residents, employees and visitors. This requirement is not met as evidenced by On 05/20/22, at 9:33am upon LPA arriving at the facility, LPA tested the elevator by pressing the elevator button and observed the elevator to be in fuctioning and going up down, however the phone inside the elevator was not working and it is not known how long it has been in disrepair. R1 was trapped inside and phone did not function preventing R1 from calling for help
Official plan of correction
Administrator will ensure the elevator phone is in good repair and submit proof of invoice showing the repair was made. The POC must be submitted to CCL by the due date 05/27/22
Deadline recorded: May 27, 2022. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline May 27, 2022
Correction not verified in available records
Complaint
Part of the complaint whose outcome is recorded on Jul 28, 2023 · Control 28-AS-20210416101629
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 0 unsubstantiated · 1 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 4 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Staffing, personnel, and trainingType A
- Official classification
- Type A
- Official code
- 87415(a)(2)
- Regulation authority
- CCR
What the official deficiency says
87415(a)(2) In facilities caring for sixteen (16) to one hundred (100) residents at least one employee shall be on duty on the premises, and awake. Another employee shall be on call, and capable of responding within ten minutes. This requirement is not met as evidenced by: Interviews with Residents and Staff indicate there were incidents which Staff did not response to Resident call switch in a timely manner.
Official plan of correction
Licensee shall provide a plan to meet sufficient staffing and provide proof of sufficient staffing to the department by the POC date. NOTE: LPA's review Staff schedule during visit and observed that facility now has sufficient day and night staffing.
Deadline recorded: Oct 2, 2021. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Oct 2, 2021
Correction not verified in available records
Complaint
Allegations0 substantiated · 2 unsubstantiated · 0 unfounded
No deficiencies recorded in this report1 complaint has no published investigation report
The official record holds these complaints, but no investigation report was published for them. Their outcome is shown as the source recorded it.
- Sep 20, 2021 · Control 28-AS-20210730123119
Allegations0 substantiated · 4 unsubstantiated · 0 unfounded
Source and limits
California Department of Social Services, Community Care Licensing Division. Public facility history is described by the source as a five-year window. Older records and previous-licensee history may require a regional-office request. Type 741 RCFE-CCRCs, nursing homes, and other care settings are excluded from this page.
Read the data methodology