Medical and dental care
Cited in 5 reports, with 5 deficiencies in total.
HIGH DESERT HAVEN
1240 COLLEGE HEIGHTS BLVD., Ridgecrest CA 93555
154 bedsLatest official report Aug 12, 2026Licensed
Additional info
- Telephone
- (760) 371-1989
- Licensee
- HIGH DESERT HAVEN, LLC
- Administrator
- KAVANAUGH, BRITTANY
- Contact
- KAVANAUGH, BRITTANY
- License first date
- May 6, 2025
- License effective date
- May 6, 2025
- District office
- FRESNO RO · (559) 243-8080
- Regional office
- 24
- Clients served
- 983 - RCFE / DEMENTIA
Summary
The available records show 15 Type A and 19 Type B deficiencies for this facility.
- Most recent inspection
- Jul 23, 2026
- Most recent deficiency
- Jul 23, 2026
No later report is available, so the records do not show what happened afterward.
What Type A and Type B mean
- Type A
- Violations of licensing requirements that, if not corrected, have a direct and immediate risk to the health, safety, or personal rights of persons in care.
- Type B
- Violations of licensing requirements that, without correction, could become a risk to the health, safety, or personal rights of persons in care.
Both classifications are published by California CDSS and are shown as published. SeniorLivingFacts does not rename them or add a severity level of its own.
At a glance
Counts cover the five-year public record. Typical figures are the median for the 11 Kern County facilities licensed for 50 or more beds, except where too few exist to state one — those come from facilities with 7 or more beds.
In the available public five-year record, CCLD published 27 reports for this facility: 12 inspections, 11 complaint investigations, and 4 licensing or administrative records.
Those records contain 15 Type A and 19 Type B deficiencies.
3 deficiencies have explicit official correction or clearance evidence in the loaded records.
- Official inspections
- 12
- Recorded deficiencies
- 34
- Type A deficiencies
- 15
- Type B deficiencies
- 19
- Substantiated complaints
- 5
- Repeated topics
- 10
More than the typical 7
10 in the last 12 months
Well above the typical 11
23 in the last 12 months
Well above the typical 6
8 in the last 12 months
Well above the typical 5
15 in the last 12 months
More than the typical 3
4 in the last 12 months
Last 36 months
Repeated topics
Topics cited in more than one report during the last 36 months. A repeat may show a pattern worth asking about. Each date opens its report below.
Health conditions and treatments
Cited in 4 reports, with 5 deficiencies in total.
Medication handling and storage
Cited in 3 reports, with 4 deficiencies in total.
Basic services and supervision
Cited in 3 reports, with 3 deficiencies in total.
Facility condition and maintenance
Cited in 3 reports, with 3 deficiencies in total.
Hazardous items and storage
Cited in 3 reports, with 3 deficiencies in total.
Resident rights
Cited in 3 reports, with 3 deficiencies in total.
Admission, assessment, and eviction
Cited in 2 reports, with 2 deficiencies in total.
Incident reporting
Cited in 2 reports, with 2 deficiencies in total.
Records and plan of operation
Cited in 2 reports, with 2 deficiencies in total.
Official report history
All preserved reports from the most recent to the oldest, sortable by report type.
Complaint
Allegations0 substantiated · 0 unsubstantiated · 1 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 5 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations1 substantiated · 2 unsubstantiated · 0 unfounded · 1 cited
Facility condition and maintenanceType B
- Official classification
- Type B
- Official code
- 87303(a)
- Regulation authority
- CCR
What the official deficiency says
a) The facility shall be clean, safe, sanitary and in good repair at all times. Maintenance shall include provision of maintenance services and procedures for the safety and well-being of residents, employees and visitors. ***This was not met as evidenced by: During facility tour on 4/11/2026, LPAs observed the following in the assisted living building, 2 washers and 1 dryer that were inoperable, in the memory care building of the facility 1 washer and 1 dryer that were inoperable.
Official plan of correction
Facility purchased 3 washers and 2 dryers, invoices provided to LPA during complaint visit. DEFICIENCY CLEARED AT TIME OF VISIT
Deadline recorded: Apr 29, 2026. A deadline is not proof that correction was completed.
Official record says corrected or clearedOn or before Apr 29, 2026
Correction deadline recordedDeadline Apr 29, 2026
Complaint
Allegations2 substantiated · 1 unsubstantiated · 0 unfounded · 2 cited
Medical and dental careType B
- Official classification
- Type B
- Official code
- 87465(a)(2)
- Regulation authority
- CCR
What the official deficiency says
87465 Incidental Medical and Dental (a) A plan for incidental medical and dental care shall be developed by each facility…(2) The licensee shall provide assistance in meeting necessary medical and dental needs. This includes transportation to the nearest available medical or dental facility which will meet the resident's need. In providing transportation the licensee shall do so directly or make arrangements for this service… This requirement was not met as evidenced by: Based on interviews and records review, the Licensee did not comply with section 87465 when R1 and R2 missed scheduled appointments due to staff being unable to transport R1 and R2 to their appointments, which is a potential health and safety risk to residents in care.
Official plan of correction
Licensee agrees to submit a written statement on how this regulation will be met by the facility by POC due date 02/13/26
Deadline recorded: Feb 13, 2026. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Feb 13, 2026
Correction not verified in available records
Basic services and supervisionType B
- Official classification
- Type B
- Official code
- 87219(f)
- Regulation authority
- CCR
What the official deficiency says
87219 Planned Activities(f) In facilities licensed for fifty (50) persons or more, one staff member shall have full-time responsibility to organize, conduct and evaluate planned activities, and shall be given such staff assistance as necessary in order for all residents to participate in accordance with their interests and abilities… This requirement was not met as evidenced by: Based on interviews and records review, the Licensee did not comply with section 87219 when the Activities Director was not given staff assistance to ensure activities were provided as scheduled, when the Activities Director was not available, which is a potential health and safety risk to residents in care.
Official plan of correction
Licensee agrees to submit a written statement on how the facility will meet this regulation by POC due date 02/13/26.
Deadline recorded: Feb 13, 2026. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Feb 13, 2026
Correction not verified in available records
Complaint
Allegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations1 substantiated · 0 unsubstantiated · 0 unfounded · 1 cited
Medical and dental careType A
- Official classification
- Type A
- Official code
- 87465(a)(4)
- Regulation authority
- CCR
What the official deficiency says
(a) A plan for incidental medical and dental care shall be developed by each facility. The plan shall encourage routine medical and dental care and provide for assistance in obtaining such care, by compliance with the following: (4) The licensee shall assist residents with self-administered medications as needed. This requirement is not met as evidenced by: staff left medication accessible during medication administration and R1 then injesting R2's medications resulting in R1 needing medical attention; which poses an immediate risk to the health, safety, or personal rights risk to the residents in care.
Official plan of correction
Facility completed staff training on Medication Administration on 08/21/25. Proof of training was submitted to LPA Doucette on 9/3/25. POC cleared during visit.
Deadline recorded: Sep 4, 2025. A deadline is not proof that correction was completed.
Official record says corrected or clearedRecorded in report dated Sep 3, 2025
Correction deadline recordedDeadline Sep 4, 2025
Complaint
Allegations0 substantiated · 6 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations5 substantiated · 4 unsubstantiated · 0 unfounded · 5 cited
Medical and dental careType A
- Official classification
- Type A
- Official code
- 87465(a)(4)
- Regulation authority
- CCR
What the official deficiency says
87465 Incidental Medical and Dental Care (a) A plan for incidental medical and dental care shall be developed by each facility. The plan shall encourage routine medical and dental care and provide for assistance in obtaining such care, by compliance with the following: (4) The licensee shall assist residents with self-administered medications as needed. This requirement was not met by R1 and R4 not receiving several medications in the month of June 2025, which poses and immediate health safety and personal rights risk to residents in care.
Official plan of correction
Plan of Correction: Licensee agrees to submit a plan indicating the date and source of medication training and submit by POC due date 08/07/25
Deadline recorded: Aug 7, 2025. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Aug 7, 2025
Correction not verified in available records
Health conditions and treatmentsType A
- Official classification
- Type A
- Official code
- 87609(4)
- Regulation authority
- CCR
What the official deficiency says
(b) Incidental medical care may be provided to residents through a licensed home health agency provided the following conditions are met: (4) The licensee and home health agency agree in writing on the responsibilities of the home health agency, and those of the licensee in caring for the resident’s medical condition(s). THie requirement was not met as evidenced by Licensee did not have a Home Health Care Plan or staff training for R2's restricted health condition and straff are cleaning the insertion area of the restricted health condition and R8 does not have a restricted Health Care Plan for R8's restricted health condition, which poses an immediate health safety and or personal rights risk to residents in care.
Official plan of correction
The Licensee agrees to submit a of a home health care plan for R8 due to R2 no longer residing at the facility by 08/7/25
Deadline recorded: Aug 7, 2025. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Aug 7, 2025
Correction not verified in available records
Basic services and supervisionType A
- Official classification
- Type A
- Official code
- 87464(f)(1)
- Regulation authority
- CCR
What the official deficiency says
87464 Basic Services (f) Basic services shall at a minimum include: (1) Care and supervision as defined in Section 87101(c)(3) and Health and Safety Code ection 1569.2(c). This requirement was not met as evidenced by: Licensee did not meet R1's inontinence needs and staff not responding to call lights within in a timely manner on several days in the month of June 2025 ranging from 15 minute to 1 hour 45 minutes which poses an immediate health safety and personal rights to residents in care.
Official plan of correction
Licensee agrees to submit a written plan on how care and supervision needs will be met by POC due date 08/07/25
Deadline recorded: Aug 6, 2025. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Aug 6, 2025
Correction not verified in available records
Health conditions and treatmentsType B
- Official classification
- Type B
- Official code
- 87633(a)
- Regulation authority
- CCR
What the official deficiency says
(a) The licensee shall be permitted to accept or retain residents who have been diagnosed as terminally ill by his or her physician and surgeon and who may or may not have restrictive and/or prohibited health conditions, to reside in the facility and receive hospice services from a hospice agency in the facility when all of the following conditions are met: (4) A written hospice care plan which specifies the care, services, and necessary medical intervention related to the terminal illness as necessary to supplement the care and supervision provided by the facility is developed for each terminally ill resident or prospective resident by that resident’s hospice agency and agreed to by the licensee and the resident, or prospective resident, or the resident’s or prospective resident’s Health Care Surrogate Decision Maker, if any, prior to the initiation of hospice services in the facility for that resident, and all hospice care plans are fully implemented by the licensee and by the hospice(s). This requirement was not met as evidenced by R7 not having a Hospice Care Plan indicating care needed which poses a potential health safety and personal rights risk to residents in care.
Official plan of correction
Plan Of Correction Licensee agrees to obtain a complete hospice care plan for R7 by POC due date 08/12/25.
Deadline recorded: Aug 12, 2025. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Aug 12, 2025
Correction not verified in available records
Incident reportingType B
- Official classification
- Type B
- Official code
- 87211(a)
- Regulation authority
- CCR
What the official deficiency says
87211 Reporting Requirements (a) Each licensee shall furnish to the licensing agency such reports as the Department may require, including, but not limited to, the following:(1) A written report shall be submitted to the licensing agency and to the person responsible for the resident within seven days of the occurrence of any of the events specified in (A) through (D) below. This report shall include the resident's name, age, sex and date of admission; date and nature of event; attending physician's name, findings, and treatment, if any; and disposition of the case. This requirement was not met as evidenced by Licensee did not report R1 and R4's missed medications which poses a potential health safety and or personal rights risk to residents in care.
Official plan of correction
Licensee agrees to submit in writing a plan on how this regulation will be met by POC due date 08/12/25
Deadline recorded: Aug 12, 2025. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Aug 12, 2025
Correction not verified in available records
Complaint
Allegations0 substantiated · 2 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations3 substantiated · 0 unsubstantiated · 0 unfounded · 3 cited
Medical and dental careType A
- Official classification
- Type A
- Official code
- 87465(a)
- Regulation authority
- CCR
What the official deficiency says
87465 Incidental Medical and Dental Care (a) A plan for incidental medical and dental care shall be developed by each facility. The plan shall encourage routine medical and dental care and provide for assistance in obtaining such care, by compliance with the following: (4) The licensee shall assist residents with self-administered medications as needed. The following requirement has not been met as evidenced by: Resident 1 was not given several doses of medication on 06/13/2024, which poses an immediate, health, safety, or personal rights risk to residents in care.
Official plan of correction
Administrator will conduct training with staff on resident medications upon admission and submit to LPA by POC date 06/25/2025.
Deadline recorded: Jun 25, 2025. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Jun 25, 2025
Correction not verified in available records
Basic services and supervisionType B
- Official classification
- Type B
- Official code
- 87464(a)
- Regulation authority
- CCR
What the official deficiency says
87464 Basic Services (a) The services provided by the facility shall be conducted so as to continue and promote, to the extent possible, independence and self-direction for all persons accepted for care. Such persons shall be encouraged to participate as fully as their conditions permit in daily living activities both in the facility and in the community. The following requirement has not been met as evidenced by: Resident 1 was not showered after which poses a potential, health, safety, or personal rights risk to residents in care.
Official plan of correction
Administrator will conduct training with staff on Basic services of residents including bathing and submit to LPA by POC date of 07/09/2025.
Deadline recorded: Jul 9, 2025. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Jul 9, 2025
Correction not verified in available records
Health conditions and treatmentsType A
- Official classification
- Type A
- Official code
- 87265(a)
- Regulation authority
- CCR
What the official deficiency says
87625 Managed Incontinence(a) The licensee shall be permitted to accept or retain a resident who has a manageable bowel and/or bladder incontinence condition under the following circumstances: The following requirement has not been met as evidenced by: Resident 1 was not assisted timely with incontinent care, which poses a potential, health, safety, or personal rights risk to residents in care.
Official plan of correction
Administrator will conduct training with staff on Incontinent care of residents including bathing and submit to LPA by POC date of 07/09/2025.
Deadline recorded: Jul 2, 2025. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Jul 2, 2025
Correction not verified in available records
Source and limits
California Department of Social Services, Community Care Licensing Division. Public facility history is described by the source as a five-year window. Older records and previous-licensee history may require a regional-office request. Type 741 RCFE-CCRCs, nursing homes, and other care settings are excluded from this page.
Read the data methodology