Admission, assessment, and eviction
Cited in 3 reports, with 3 deficiencies in total.
MRS SCOTT'S WHERE THE HEART IS HOMES-SAN FRANCISCO
149 OAK AVENUE, Clovis CA 93611
6 bedsLatest official report Jul 30, 2026Licensed
Additional info
- Telephone
- (559) 765-4287
- Licensee
- BRICE GROUP INC, THE
- Administrator
- MAREZ, PHOEUN
- Contact
- MAREZ, PHOEUN
- License first date
- Sep 22, 2017
- License effective date
- Sep 22, 2017
- District office
- FRESNO RO · (559) 243-8080
- Regional office
- 24
- Clients served
- 935 - ELDERLY
Summary
The available records show 14 Type A and 9 Type B deficiencies for this facility.
- Most recent inspection
- Jul 30, 2026
- Most recent deficiency
- Jul 30, 2026
No later report is available, so the records do not show what happened afterward.
What Type A and Type B mean
- Type A
- Violations of licensing requirements that, if not corrected, have a direct and immediate risk to the health, safety, or personal rights of persons in care.
- Type B
- Violations of licensing requirements that, without correction, could become a risk to the health, safety, or personal rights of persons in care.
Both classifications are published by California CDSS and are shown as published. SeniorLivingFacts does not rename them or add a severity level of its own.
At a glance
Counts cover the five-year public record. Typical figures are the median for the 260 Fresno County facilities licensed for 6 or fewer beds.
In the available public five-year record, CCLD published 6 reports for this facility: 6 inspections, 0 complaint investigations, and 0 licensing or administrative records.
Those records contain 14 Type A and 9 Type B deficiencies.
5 deficiencies have explicit official correction or clearance evidence in the loaded records.
- Official inspections
- 6
- Recorded deficiencies
- 23
- Type A deficiencies
- 14
- Type B deficiencies
- 9
- Substantiated complaints
- 0
- Repeated topics
- 5
More than the typical 5
1 in the last 12 months
Well above the typical 1
5 in the last 12 months
Most this size have none
3 in the last 12 months
Most this size have none
2 in the last 12 months
Most this size also have none
0 in the last 12 months
Last 36 months
Repeated topics
Topics cited in more than one report during the last 36 months. A repeat may show a pattern worth asking about. Each date opens its report below.
Facility condition and maintenance
Cited in 2 reports, with 5 deficiencies in total.
Administrator qualifications
Cited in 2 reports, with 2 deficiencies in total.
Health conditions and treatments
Cited in 2 reports, with 2 deficiencies in total.
Medication handling and storage
Cited in 2 reports, with 2 deficiencies in total.
Official report history
All preserved reports from the most recent to the oldest, sortable by report type.
Inspection
Hazardous items and storageType A
- Official classification
- Type A
- Official code
- 87309(a)
- Regulation authority
- CCR
What the official deficiency says
87309(a) Except as specified in subsection (b), the licensee shall ensure that disinfectants, cleaning solutions, poisonous substances, knives, matches, tools, sharp objects, and other similar items which could pose a danger to residents are in locked storage and are not left unattended if outside the locked storage. This requirement is not met as evidenced by: Deficient Practice Statement Based on observation, the licensee did not comply with the section cited above when LPA and Administrator observed at approximately 1:34PM, a knife inside the kitchen drawer unlocked and cleaning chemicals under kitchen sink unlocked accessible to residents in care this poses an immediate health, safety or personal rights risk to persons in care.
Official plan of correction
POC Due Date: 07/31/2026 Plan of Correction Staff immediately removed the knife and cleaning chemicals and locked in the garage. POC cleared during visit.
Official record says corrected or clearedRecorded in report dated Jul 30, 2026
Plan of correction recorded
Medication handling and storageType A
- Official classification
- Type A
- Official code
- 87465(h)(2)
- Regulation authority
- CCR
What the official deficiency says
87465(h)(2) Centrally stored medicines shall be kept in a safe and locked place that is not accessible to persons other than employees responsible for the supervision of the centrally stored medication. This requirement is not met as evidenced by: Deficient Practice Statement Based on observation, the licensee did not comply with the section cited above when LPA and Administrator observed at approximately 1:29PM, medications closet unlock in the kitchen accessible to the residents, which poses an immediate health, safety or personal rights risk to person in care.
Official plan of correction
POC Due Date: 07/31/2026 Plan of Correction Administrator immediately locked medication closet. POC cleared during visit.
Official record says corrected or clearedRecorded in report dated Jul 30, 2026
Plan of correction recorded
Administrator qualificationsType A
- Official classification
- Type A
- Official code
- 87405(d)(2)
- Regulation authority
- CCR
What the official deficiency says
87405(d)(2) Administrator-Qualifications and Duties. The administrator shall have the knowledge of and ability to conform to applicable laws, rules and regulations. This requirement is not met as evidenced by: Deficient Practice Statement Based on observation, Fire Extinguisher has a purchased date of 06/30/25, which poses an immediate health and safety risk to the residents.
Official plan of correction
POC Due Date: 07/31/2026 Plan of Correction All fire extinguishers shall be replaced or serviced with a current date. Proof of correction will be submitted to the CCL office by POC due date 07/31/26.
Plan of correction recorded
Correction not verified in available records
Admission, assessment, and evictionType B
- Official classification
- Type B
- Official code
- 87463(a)
- Regulation authority
- CCR
What the official deficiency says
87463 (a)The pre-admission appraisal, as specified in Section 87457, Pre-Admission Appraisal, shall be updated in writing as frequently as necessary or once every 12 months, whichever occurs first, to note significant changes in condition, as defined in Section 87101, Definitions, and to keep the appraisal accurate. For the purposes of this section, the updated pre-admission appraisal shall be referred to as the reappraisal. This requirement is not met as evidenced by: Deficient Practice Statement Based on records reviewed, the licensee did not comply with the section cited above when residents record were reviewed and R1, R3, R4, and R5 did not have a appraisal (Lic 603) on file, which poses an potential health, safety or personal rights risk to person in care.
Official plan of correction
POC Due Date: 08/05/2026 Plan of Correction Administrator stated will ensure that all residents have the required Lic 603 on file by POC due date. Lic 603 for R1, R3, R4, and R5 will be submitted the Fresno CCL office by POC due date 08/05/26.
Plan of correction recorded
Correction not verified in available records
Health conditions and treatmentsType B
- Official classification
- Type B
- Official code
- 87633(b)
- Regulation authority
- CCR
What the official deficiency says
87633(b) A current and complete hospice care plan shall be maintained in the facility for each hospice resident… This requirement is not met as evidenced by: Deficient Practice Statement Based on record review, the licensee did not comply with the section cited above when LPA review R2’s file, whose currently receiving hospice care with no current hospice care plan on file, which poses a potential health or personal rights risk to persons in care.
Official plan of correction
POC Due Date: 08/05/2026 Plan of Correction Administrator will obtain R2’s current hospice care plan and submit it to the Fresno CCL by POC due date 08/05/26.
Plan of correction recorded
Correction not verified in available records
Inspection
Resident rightsType A
- Official classification
- Type A
- Official code
- 87468.1(a)(2)
- Regulation authority
- CCR
What the official deficiency says
87468.1(a)(2) Personal Rights of Residents in All Facilities (a) Residents in all residential care facilities for the elderly shall have all of the following personal rights: (2) To be accorded safe, healthful and comfortable accommodations, furnishings and equipment. This requirement is not met as evidenced by: Deficient Practice Statement Based on observation, the licensee did not comply with the section cited above when a surveillance camera with audio was observed in the kitchen and entryway which poses an immediate health, safety or personal rights risk to persons in care.
Official plan of correction
POC Due Date: 08/23/2025 Plan of Correction Administrator removed audio surveillance cameras. POC cleared during visit.
Official record says corrected or clearedRecorded in report dated Aug 22, 2025
Plan of correction recorded
Health conditions and treatmentsType A
- Official classification
- Type A
- Official code
- 87608(a)(5)(B)
- Regulation authority
- CCR
What the official deficiency says
87608(a)(5)(B) Bed rails that extend the entire length of the bed are prohibited except for residents who are currently receiving hospice care and have a hospice care plan that specifies the need for full bed rails. This requirement is not met as evidenced by: Deficient Practice Statement Based on observation and records reviewed, R1 is not receiving hospice care. R1 was laying in hospital bed with full rail, which poses/posed a potential health and safety and personal rights risk to the resident in care.
Official plan of correction
POC Due Date: 08/23/2025 Plan of Correction Full bed rails are prohibited. Full bed rail was removed during visit. POC cleared during visit.
Official record says corrected or clearedRecorded in report dated Aug 22, 2025
Plan of correction recorded
Medication handling and storageType B
- Official classification
- Type B
- Official code
- 87465(h)(6)
- Regulation authority
- CCR
What the official deficiency says
87465 (h)(6) The licensee shall be responsible for assuring that a record of centrally stored prescription medications for each resident is maintained for at least one year and includes: This requirement is not met as evidenced by: Deficient Practice Statement Based on interview conducted, observation, and records reviewed, three out of six residents did not have Centrally Stored Medication List, which poses/posed a potential health and safety and personal rights risk to the resident in care.
Official plan of correction
POC Due Date: 08/28/2025 Plan of Correction R1, R2, and R3’s Centrally stored medication list shall be completed and submitted to the Fresno CCL by POC due date 08/28/25.
Plan of correction recorded
Correction not verified in available records
Inspection
No deficiencies recorded in this report
Inspection
Background checksType A
- Official classification
- Type A
- Official code
- 87355(e)(2)
- Regulation authority
- CCR
What the official deficiency says
87355(e)(2) All individuals subject to a criminal record review pursuant to Health and Safety Code Section 1569.17(b) shall prior to working, residing or volunteering in a licensed facility: (2) Request a transfer of a criminal record clearance as specified in Section This requirement is not met as evidenced by: Deficient Practice Statement LPA observed S1 working with residents. S1 is fingerprinted cleared and is not associated to facility which poses an immediate risk to the health and safety of the residents.
Official plan of correction
POC Due Date: 08/27/2024 Plan of Correction S1 was immediately removed from the facility. S1 is not permitted back until associated. Licensee is to submit LIC 9182 Fingerprint transfer request to Fresno CCL office by POC due date 08/27/24.
Plan of correction recorded
Correction not verified in available records
Administrator qualificationsType A
- Official classification
- Type A
- Official code
- 87405(d)(2)
- Regulation authority
- CCR
What the official deficiency says
87405(d)(2) Administrator-Qualifications and Duties. The administrator shall have the knowledge of and ability to conform to applicable laws, rules and regulations. This requirement is not met as evidenced by: Deficient Practice Statement Based on observation, Fire Extinguisher was observed with a service date of 07/20/22, which poses an immediate health and safety risk to the residents.
Official plan of correction
POC Due Date: 08/27/2024 Plan of Correction Fire extinguisher shall be replaced or serviced with a current date. Proof of correction will be submitted to the Fresno CCL office by POC due date 08/27/24.
Plan of correction recorded
Correction not verified in available records
Admission, assessment, and evictionType A
- Official classification
- Type A
- Official code
- 87458(b)(1)
- Regulation authority
- CCR
What the official deficiency says
87458(b)(1) The medical assessment shall include, but not be limited to: (1) A physical examination of the resident indicating the physician's primary diagnosis and secondary diagnosis, if any and results of an examination for communicable tuberculosis, other contagious/infectious or contagious diseases or other medical conditions which would preclude care of the person by the facility. This requirement is not met as evidenced by: Deficient Practice Statement Based on records reviewed, 2 out of 6 residents do not have TB result on file which poses a immediate health, safety or personal rights risk to persons in care.
Official plan of correction
POC Due Date: 08/27/2024 Plan of Correction Licensee to schedule doctor’s appointment to complete TB testing for R1 and R2. Scheduled time of appointment shall be submitted to CCLD by due date 08/27/24. TB result for R1 and R2 shall be submitted to Fresno CCL by POC due date 9/16/24.
Plan of correction recorded
Correction not verified in available records
Licensing and administrationType A
- Official classification
- Type A
- Official code
- 1569.618(c)(3)
- Regulation authority
- HSC
What the official deficiency says
1569.618 (c)(3) Ensure that at least one staff member who has cardiopulmonary resuscitation (CPR) training and first aid training is on duty and on the premises at all times. This paragraph shall not be construed to require staff to provide CPR. This requirement is not met as evidenced by: Deficient Practice Statement S2 working on shift do not have current First Aid/ CPR certification, this poses an immediately health and safety risk for the residents in care.
Official plan of correction
POC Due Date: 08/27/2024 Plan of Correction Licensee shall ensure that staff have current First Aid/ CPR certification. Proof of staff First Aid/ CPR certification is to be submitted to the Fresno CCL by 08/27/24.
Plan of correction recorded
Correction not verified in available records
Facility condition and maintenanceType B
- Official classification
- Type B
- Official code
- 87303(a)(1)
- Regulation authority
- CCR
What the official deficiency says
87303(a)(1) Floor surfaces in bath, laundry and kitchen areas shall be maintained in a clean, sanitary, and odorless condition. This requirement is not met as evidenced by: Deficient Practice Statement Based on observation, the licensee did not comply with the section cited above when LPA observed the non-skid mat and shower floor with mold in the master bathroom which poses a potential health, safety or personal rights risk to person in care.
Official plan of correction
POC Due Date: 08/27/2024 Plan of Correction The staff immediately cleaned the shower floor and removed the mold non-skid mat. POC cleared during visit.
Official record says corrected or clearedRecorded in report dated Aug 26, 2024
Plan of correction recorded
Facility condition and maintenanceType B
- Official classification
- Type B
- Official code
- 87303(e)(5)
- Regulation authority
- CCR
What the official deficiency says
87303(e)(5) Non-skid mats or strips shall be used in all bathtubs and showers. This requirement is not met as evidenced by: Deficient Practice Statement Based on observation, the licensee did not comply with the section cited above when hall bathroom was observed with no non-skid mat or strips in the bathtub which poses a potential health, safety or personal rights risk to person in care.
Official plan of correction
POC Due Date: 08/30/2024 Plan of Correction Proof of non-skid mat in the hall bathroom shall be submitted to the Fresno CCL by POC due date 08/30/24.
Plan of correction recorded
Correction not verified in available records
Not classified in the sourceType B
- Official classification
- Type B
- Official code
- 87638(g)(3)(A)
- Regulation authority
- CCR
What the official deficiency says
87638(g)(3)(A) The documentation to complete the resident's review request shall include (3) An appraisal or reappraisal of the resident (A)The licensee shall be permitted to use the form LIC 603 (Rev. 6/87), Preplacement Appraisal Information, to document the appraisal or reappraisal. This requirement is not met as evidenced by: Deficient Practice Statement Based on observation, LPA reviewed all residents’ files and observed 5 out of 6 resident do not have an appraisal (Lic 603) and needs service plan (Lic 625) which poses a potential health, safety or personal rights risk to person in care.
Official plan of correction
POC Due Date: 09/06/2024 Plan of Correction Licensee shall complete an appraisal and needs services plan for R1, R2, R3, R4, and R5. Appraisal and Needs services plan shall be submitted to the Fresno CCL by POC due date 09/06/24.
Plan of correction recorded
Correction not verified in available records
Staffing, personnel, and trainingType B
- Official classification
- Type B
- Official code
- 87412(c)
- Regulation authority
- CCR
What the official deficiency says
87412(c) Licensees shall maintain in the personnel records verification of required staff training and orientation. This requirement is not met as evidenced by: Deficient Practice Statement Based on records reviewed and interviews, no records of staff trainings on file which poses a potential health and safety risk for the person in care.
Official plan of correction
POC Due Date: 09/22/2024 Plan of Correction Facility shall review regulation section 87412 and ensure that all staff have the required training. Proof of trainings is to be submitted to the Fresno CCL office by the POC due date 09/22/24. Proof of training shall include the following: Trainer’s full name and title; Subject(s) covered in the training; Date(s) of attendance; and Number of training hours per subject.
Plan of correction recorded
Correction not verified in available records
Inspection
Facility condition and maintenanceType A
- Official classification
- Type A
- Official code
- 87303(e)(2)
- Regulation authority
- CCR
What the official deficiency says
(e) Water supplies and plumbing fixtures shall be maintained as follows: (2) Faucets used by residents for personal care such as shaving and grooming shall deliver hot water. Hot water temperature controls shall be maintained to automatically regulate the temperature of hot water used by residents to attain a temperature of not less than 105 degree F (41 degrees C) and not more than 120 degree F (49 degrees C). This requirement is not met as evidenced by: Deficient Practice Statement Based on observation, the licensee did not comply with the section cited above in 2 out of 2 water temperature check readings 91.4 master, and 92.8 Hallway which poses an immediate health, safety or personal rights risk to persons in care.
Official plan of correction
POC Due Date: 09/29/2023 Plan of Correction Licnesee to adjust water heater and test the water temperature to ensure reading is between 105 to 120
Plan of correction recorded
Correction not verified in available records
Admission, assessment, and evictionType A
- Official classification
- Type A
- Official code
- 87458(b)(1)
- Regulation authority
- CCR
What the official deficiency says
(b) The medical assessment shall include, but not be limited to: (1) A physical examination of the resident indicating the physician's primary diagnosis and secondary diagnosis, if any and results of an examination for communicable tuberculosis, other contagious/infectious or contagious diseases or other medical conditions which would preclude care of the person by the facility. This requirement is not met as evidenced by: Deficient Practice Statement Based on observation and record review, the licensee did not comply with the section cited above in 2 out of 2 resident files Resident (R2) had no TB clearance. (R3) TB test was completed but the results were not read/ documented which poses an immediate health, safety or personal rights risk to persons in care.
Official plan of correction
POC Due Date: 09/29/2023 Plan of Correction Licensee to schedule doctor’s appointment to complete TB testing for residents and submit the scheduled time of appointment to CCLD by due date and follow up with the results once the reading is complete.
Plan of correction recorded
Correction not verified in available records
Medical and dental careType A
- Official classification
- Type A
- Official code
- 87465(a)(6)
- Regulation authority
- CCR
What the official deficiency says
(6) When requested by the prescribing physician or the Department, a record of dosages of medications which are centrally stored shall be maintained by the facility. This requirement is not met as evidenced by: Deficient Practice Statement Based on observation and record review, the licensee did not comply with the section cited above in 2 out of 4 residents medication audit Residents (R1) and (R4) did not have a Centrally Stored Medication and Destruction Record which poses an immediate health, safety or personal rights risk to persons in care.
Official plan of correction
POC Due Date: 09/29/2023 Plan of Correction Administrator to complete a Centrally Stored Medication and Destruction Record for all residents and submit copies to CCLD by due date.
Plan of correction recorded
Correction not verified in available records
Dementia careType A
- Official classification
- Type A
- Official code
- 87705(d)
- Regulation authority
- CCR
What the official deficiency says
(d) In addition to requirements specified in Section 87303, Maintenance and Operation, safety modifications shall include, but not be limited to, inaccessibility of ranges, heaters, wood stoves, inserts, and other heating devices to residents with dementia. This requirement is not met as evidenced by: Deficient Practice Statement Based on observation and interview, the licensee did not comply with the section cited above in 5 out of 5 Stove knobs observed while no staff was present in kitchen/and or cooking which poses an immediate health, safety or personal rights risk to persons in care.
Official plan of correction
POC Due Date: 09/29/2023 Plan of Correction Administrator to ensure knobs are removed if not cooking or place locks on the knobs. Administrator removed during inspection. **POC completed during inspection.**
Corrective action observedRecorded in report dated Sep 28, 2023
Plan of correction recorded
Facility condition and maintenanceType B
- Official classification
- Type B
- Official code
- 87303(a)
- Regulation authority
- CCR
What the official deficiency says
The facility shall be clean, safe, sanitary and in good repair at all times. Maintenance shall include provision of maintenance services and procedures for the safety and well-being of residents, employees and visitors. This requirement is not met as evidenced by: Deficient Practice Statement Based on observation, the licensee did not comply with the section cited above in 3 out of 5 resident rooms observed with debris on floor which poses/posed a potential health, safety or personal rights risk to persons in care.
Official plan of correction
POC Due Date: 10/05/2023 Plan of Correction Administrator to complete deep cleaning of all resident bedrooms and submit pictures by the due date and develop a cleaning schedule to ensure clean and sanitary environment.
Plan of correction recorded
Correction not verified in available records
Facility condition and maintenanceType B
- Official classification
- Type B
- Official code
- 87307(d)(2)
- Regulation authority
- CCR
What the official deficiency says
(2) The premises shall be maintained in a state of good repair and shall provide a safe and healthful environment. This requirement is not met as evidenced by: Deficient Practice Statement Based on observation and interview, the licensee did not comply with the section cited above in 4 out of 4 Building and structural damage which poses/posed a potential health, safety or personal rights risk to persons in care.
Official plan of correction
POC Due Date: 10/26/2023 Plan of Correction Licnesee to repair hallway drywall damage, cracked Tile and transition into bedroom 5, Bedroom 5’s exit door that and patio and submit to CCLD pictures of corrections by due date.
Plan of correction recorded
Correction not verified in available records
Fire safety and emergency preparednessType A
- Official classification
- Type A
- Official code
- 87203
- Regulation authority
- CCR
What the official deficiency says
87203 FIRE SAFETY: All facilities shall be maintained in conformity with the regulations adopted by the State Fire Marshal for the protection of life and property against fire and panic. This requirement is not met as evidenced by: Deficient Practice Statement Based on observation, the licensee did not comply with the section cited above in 1 out of 1. Fire extinguisher was expired with a service date of 7/20/2022, which poses an immediate health, safety or personal rights risk to persons in care.
Official plan of correction
POC Due Date: 09/29/2023 Plan of Correction Licensee to have either fire extinguisher serviced or buy new extinguisher and submit pictures as proof of POC.
Plan of correction recorded
Correction not verified in available records
Inspection
No deficiencies recorded in this report
Source and limits
California Department of Social Services, Community Care Licensing Division. Public facility history is described by the source as a five-year window. Older records and previous-licensee history may require a regional-office request. Type 741 RCFE-CCRCs, nursing homes, and other care settings are excluded from this page.
Read the data methodology