HAPPY LOVING HOME CARE LLC

Official classification

Type A

Official code

87465(a)(1)

Regulation authority

CCR

What the official deficiency says

(a) A plan for incidental medical and dental care shall be developed by each facility. The plan shall encourage routine medical and dental care and provide for assistance in obtaining such care, by compliance with the following: (1) The licensee shall arrange, or assist in arranging, for medical and dental care appropriate to the conditions and needs of residents. Based on observation, interview, record review, the licensee did not comply with the section cited above in 1 out of 1 resident's medication Famotidine ran out and has not been replaced which poses an immediate health, safety or personal rights risk to persons in care.

Official plan of correction

The licensee shall arrange, or assist in arranging, for medical and dental care appropriate to the conditions and needs of residents.

Deadline recorded: May 29, 2026. A deadline is not proof that correction was completed.

Official classification

Type A

Official code

80072(a)(1)

Regulation authority

CCR

What the official deficiency says

(a) Except for children’s residential facilities, each client shall have personal rights which include, but are not limited to, the following: (1) To be accorded dignity in his/her personal relationships with staff and other persons. Based on observation, interview, record review, the licensee did not comply with the section cited above in 1 out of 1 staff violated resident's personal rights which poses an immediate health, safety or personal rights risk to persons in care.

Official plan of correction

Staff received disciplinary action and employment was terminated.

Deadline recorded: Apr 16, 2026. A deadline is not proof that correction was completed.

Official classification

Type A

Official code

87355(e)

Regulation authority

CCR

What the official deficiency says

(e) All individuals subject to a criminal record review pursuant to Health and Safety Code Section 1569.17(b) shall prior to working, residing or volunteering in a licensed facility: This requirement is not met as evidenced by: Based on observation, interview, record review, the licensee did not comply with the section cited above in 1 out of 3 staff are not associated which poses an immediate health, safety or personal rights risk to persons in care.

Official plan of correction

Licensee states will appeal Citation and submit written appeal letter to CCLD. Licensee agrees for staff to return to facility for employment once associated.

Deadline recorded: Jul 4, 2025. A deadline is not proof that correction was completed.

Official classification

Type A

Official code

87309(a)

Regulation authority

CCR

What the official deficiency says

(a) Except as specified in subsection (b), the licensee shall ensure that disinfectants, cleaning solutions, poisonous substances, knives, matches, tools, sharp objects, and other similar items which could pose a danger to residents are in locked storage and are not left unattended if outside the locked storage. This requirement is not met as evidenced by: Deficient Practice Statement Based on observation, the licensee did not comply with the section cited above in 1 out of 1 resident's medications were observed unlocked in kitchen cabinet which poses an immediate health, safety or personal rights risk to persons in care.

Official plan of correction

POC Due Date: 06/07/2025 Plan of Correction Licensee agrees to have all staff including Licensees and Administrators complete medication training and submit completion cerfificates to CCLD by POC due date.

Official classification

Type A

Official code

87412(a)(11)

Regulation authority

CCR

What the official deficiency says

(a) The licensee shall ensure that personnel records are maintained on the licensee, administrator and each employee. Each personnel record shall contain the following information: (11) A health screening as specified in Section 87411, Personnel Requirements - General. This requirement is not met as evidenced by: Deficient Practice Statement Based on observation, interview, record review, the licensee did not comply with the section cited above in 6 out of 6 staff are missing LIC-503 which poses an immediate health, safety or personal rights risk to persons in care.

Official plan of correction

POC Due Date: 06/07/2025 Plan of Correction Licensee agrees to have all staff visit primary physician and complete LIC0-503 with TB if needed and submit completed forms to CCLD on POC due date.

Official classification

Type A

Official code

87355(e)

Regulation authority

CCR

What the official deficiency says

(e) All individuals subject to a criminal record review pursuant to Health and Safety Code Section 1569.17(b) shall prior to working, residing or volunteering in a licensed facility: This requirement is not met as evidenced by: Deficient Practice Statement Based on observation, interview, record review, the licensee did not comply with the section cited above in 1 out of 6 staff is not fingerprint cleared or associated which poses an immediate health, safety or personal rights risk to persons in care.

Official plan of correction

POC Due Date: 06/07/2025 Plan of Correction Licensee agrees that staff will not return to facility until staff is fingerprint cleared, entered into Guardian, associated with facility and all LIC forms are complete. Licensee agrees to submit all LIC forms and fingerprint clearances to CCLD by POC due date.

Official classification

Type A

Official code

87355(e)(3)

Regulation authority

CCR

What the official deficiency says

(e) All individuals subject to a criminal record review pursuant to Health and Safety Code Section 1569.17(b) shall prior to working, residing or volunteering in a licensed facility: (3) Request a transfer of a criminal record clearance as specified in Section 87355(c) or This requirement is not met as evidenced by: Deficient Practice Statement Based on observation, interview, record review, the licensee did not comply with the section cited above in 1 out of 6 staff is not associated with facility which poses an immediate health, safety or personal rights risk to persons in care.

Official plan of correction

POC Due Date: 06/07/2025 Plan of Correction Licensee agrees that staff will not return until entered into Guardian, associated with facility and all LIC forms are complete. Licensee agrees to submit all LIC forms completed to CCLD by POC due date.

Official classification

Type A

Official code

87406(a)(1)(B)

Regulation authority

CCR

What the official deficiency says

(a) All individuals shall be residential care facility for the elderly certificate holders prior to being employed as an administrator. (1) Applicants who possess a valid Nursing Home Administrator license, issued by the California Department of Public Health, shall be exempt from completing an approved Initial Certification Training Program and taking a written exam, provided the individual completes twelve (12) hours of classroom instruction in the following Core of Knowledge areas: (B) Four (4) hours of instruction in medication management, including the use, misuse, and interaction of drugs commonly used by the elderly, including antipsychotics, and the adverse effects of psychotropic drugs for use in controlling the behavior of persons with dementia. This requirement is not met as evidenced by: Deficient Practice Statement Based on observation, interview, record review, the licensee did not comply with the section cited above in 7 out of 7 staff do not have medication completion forms or certicates on file which poses an immediate health, safety or personal rights risk to persons in care.

Official plan of correction

POC Due Date: 06/07/2025 Plan of Correction Licensee agrees to have all staff including all Administrators complete medication trainng and submit completion forms to CCLD by POC due date.

Official classification

Type A

Official code

87465(a)(6)

Regulation authority

CCR

What the official deficiency says

(6) When requested by the prescribing physician or the Department, a record of dosages of medications which are centrally stored shall be maintained by the facility. This requirement is not met as evidenced by: Deficient Practice Statement Based on observation, interview, record review, the licensee did not comply with the section cited above in 1 out of 4 Resident's MARS was not initialed on current date of 6/6/25 which poses an immediate health, safety or personal rights risk to persons in care.

Official plan of correction

POC Due Date: 06/07/2025 Plan of Correction Licensee agrees that all staff complete medication training and submit completion forms to CCLD by POC due date.

Official classification

Type A

Official code

1569.695(e)(2)

Regulation authority

HSC

What the official deficiency says

(e) A facility shall have all of the following information readily available to facility staff during an emergency: (2) An appraisal of resident needs and services plan for each resident. This requirement is not met as evidenced by: Deficient Practice Statement Based on observation, interview, record review, the licensee did not comply with the section cited above in 4 out of 4 residents are missing LIC-625 which poses an immediate health, safety or personal rights risk to persons in care.

Official plan of correction

POC Due Date: 06/07/2025 Plan of Correction Licensee agrees to complete all LIC-625 forms and submit to CCLD by POC due date.

Official classification

Type B

Official code

1569.313

Regulation authority

HSC

What the official deficiency says

Each residential care facility for the elderly shall state, on its client information form or admission agreement, and on its patient’s rights form, the facility’s policy concerning family visits and other communication with resident clients and shall promptly post notice of its visiting policy at a location in the facility that is accessible to residents and families. The facility’s policy concerning family visits and communication shall be designed to encourage regular family involvement with the resident client and shall provide ample opportunities for family participation in activities at the facility. This requirement is not met as evidenced by: Deficient Practice Statement Based on observation, interview, record review, the licensee did not comply with the section cited above in 3 out of 4 residents are missing LIC-601 which poses/posed a potential health, safety or personal rights risk to persons in care.

Official plan of correction

POC Due Date: 06/20/2025 Plan of Correction Licensee agrees to complete LIC-601 and submit to CCLD by POC due date.