OAKMONT OF EL DORADO HILLS

2020 TOWN CENTER WEST WAY, El Dorado Hills CA 95762

Facility 092700750 · RESIDENTIAL CARE ELDERLY (740)

129 bedsLatest official report Aug 12, 2026Licensed

Additional info
Licensee
WELLTOWER PORTFOLIO TENANT LLC;OAKMONT MGMT
Administrator
ROGERS, CHAD
Contact
ROGERS, CHAD
License first date
Aug 17, 2020
License effective date
Aug 17, 2020
District office
SACRAMENTO NORTH ASC · (916) 263-4700
Regional office
59
Clients served
983 - RCFE / DEMENTIA

Summary

The available records show 6 Type A and 4 Type B deficiencies for this facility.

Most recent inspection
Aug 12, 2026
Most recent deficiency
Apr 8, 2025

17 later reports, from May 12, 2025 through Aug 12, 2026, recorded no deficiencies, though the records do not say whether they were follow-ups.

What Type A and Type B mean
Type A
Violations of licensing requirements that, if not corrected, have a direct and immediate risk to the health, safety, or personal rights of persons in care.
Type B
Violations of licensing requirements that, without correction, could become a risk to the health, safety, or personal rights of persons in care.

Both classifications are published by California CDSS and are shown as published. SeniorLivingFacts does not rename them or add a severity level of its own.

At a glance

Counts cover the five-year public record. Typical figures are the median for the 5 El Dorado County facilities licensed for 50 or more beds, except where too few exist to state one — those come from facilities with 7 or more beds.

In the available public five-year record, CCLD published 54 reports for this facility: 10 inspections, 43 complaint investigations, and 1 licensing or administrative record.

Those records contain 6 Type A and 4 Type B deficiencies.

1 deficiencies have explicit official correction or clearance evidence in the loaded records.

Official inspections
10

More than the typical 7

2 in the last 12 months

Recorded deficiencies
10

Well above the typical 1

0 in the last 12 months

Type A deficiencies
6

Well above the typical 1

0 in the last 12 months

Type B deficiencies
4

Most this size have none

0 in the last 12 months

Substantiated complaints
8

Well above the typical 1

0 in the last 12 months

Repeated topics
0

Last 36 months

Repeated topics

Topics cited in more than one report during the last 36 months. A repeat may show a pattern worth asking about. Each date opens its report below.

No topic repeats in the last 36 months

No deficiency topic appears in more than one report during that window. This does not establish that nothing repeated earlier in the five-year record, and it is not a statement about current conditions.

Official report history

All preserved reports from the most recent to the oldest, sortable by report type.

Complaint

Allegations0 substantiated · 0 unsubstantiated · 2 unfounded

No deficiencies recorded in this report
Complaint

Allegations0 substantiated · 1 unsubstantiated · 5 unfounded

No deficiencies recorded in this report
Complaint

Allegations0 substantiated · 4 unsubstantiated · 1 unfounded

No deficiencies recorded in this report
Complaint

Allegations0 substantiated · 1 unsubstantiated · 2 unfounded

No deficiencies recorded in this report
Complaint

Allegations0 substantiated · 0 unsubstantiated · 2 unfounded

No deficiencies recorded in this report
Complaint

Allegations0 substantiated · 1 unsubstantiated · 2 unfounded

No deficiencies recorded in this report
Licensing recordNot an inspection of the operating facility
No deficiencies recorded in this report
Complaint

Allegations0 substantiated · 1 unsubstantiated · 4 unfounded

No deficiencies recorded in this report
Complaint

Allegations0 substantiated · 0 unsubstantiated · 1 unfounded

No deficiencies recorded in this report
Complaint

Allegations0 substantiated · 0 unsubstantiated · 1 unfounded

No deficiencies recorded in this report
Complaint

Allegations0 substantiated · 1 unsubstantiated · 0 unfounded

No deficiencies recorded in this report
Complaint

Allegations0 substantiated · 1 unsubstantiated · 3 unfounded

No deficiencies recorded in this report
Complaint

Allegations0 substantiated · 0 unsubstantiated · 3 unfounded

No deficiencies recorded in this report
Complaint

Allegations0 substantiated · 1 unsubstantiated · 2 unfounded

No deficiencies recorded in this report
Complaint

Allegations0 substantiated · 2 unsubstantiated · 4 unfounded

No deficiencies recorded in this report
Complaint

Allegations2 substantiated · 0 unsubstantiated · 1 unfounded · 2 cited

Admission, assessment, and evictionType A
Official classification
Type A
Official code
87463
Regulation authority
CCR

What the official deficiency says

Reappraisals (i) When there is significant change in condition, as defined in Section 87101, Definitions, or once every 12 months, whichever occurs first, the licensee shall arrange an in-person or virtual meeting or conference call to share the reappraisal with the resident, the resident's representative, if applicable, and appropriate facility staff... This requirement was not met based on the facility failed to ensure reassessments were conducted due to R1’s change in conditions. Additionally, the facility failed to develop a personalized intervention plan as indicated in R1's needs and service plan. This posed an immediate Health and Safety risk to residents in care.

Official plan of correction

The administrator agrees to write a plan of correction detailing how facility will address reassessments for resident’s who are documented fall risks. Additionally, the facility agrees to submit a plan on how staff will be trained and notified of resident’s who are fall risks and fall prevention protocols for each resident.

Deadline recorded: Apr 9, 2025. A deadline is not proof that correction was completed.

Plan of correction recorded
Correction deadline recordedDeadline Apr 9, 2025
Correction not verified in available records
View official report
Resident rightsType A
Official classification
Type A
Official code
87468.2
Regulation authority
CCR

What the official deficiency says

Additional Personal Rights of Residents in Privately Operated Facilities (a) In addition to the rights listed in Section 87468.1, Personal Rights of Residents in All Facilities, residents in privately operated residential care facilities for the elderly shall have all of the following personal rights: (4) To care, supervision, and services that meet their individual needs and are delivered by staff that are sufficient in numbers, qualifications, and competency to meet their needs. This requirement was not met based on facility failed to ensure staff were trained on a personalized fall protocols for R1. This posed an immediate Health and Safety risk to residents in care.

Official plan of correction

The administrator agrees to write a plan of corrections detailing how facility will address reassessments for resident’s who are documented fall risks.

Deadline recorded: Apr 9, 2025. A deadline is not proof that correction was completed.

Plan of correction recorded
Correction deadline recordedDeadline Apr 9, 2025
Correction not verified in available records
View official report
Complaint

Allegations0 substantiated · 2 unsubstantiated · 6 unfounded

No deficiencies recorded in this report
Complaint

Allegations0 substantiated · 0 unsubstantiated · 2 unfounded

No deficiencies recorded in this report
Complaint

Allegations0 substantiated · 0 unsubstantiated · 1 unfounded

No deficiencies recorded in this report
Complaint

Allegations0 substantiated · 0 unsubstantiated · 1 unfounded

No deficiencies recorded in this report
Complaint

Allegations0 substantiated · 0 unsubstantiated · 1 unfounded

No deficiencies recorded in this report
Complaint

Allegations0 substantiated · 0 unsubstantiated · 3 unfounded

No deficiencies recorded in this report
Complaint

Allegations0 substantiated · 0 unsubstantiated · 3 unfounded

No deficiencies recorded in this report
Complaint

Allegations0 substantiated · 1 unsubstantiated · 0 unfounded

No deficiencies recorded in this report
Complaint

Allegations0 substantiated · 0 unsubstantiated · 2 unfounded

No deficiencies recorded in this report
Complaint

Allegations0 substantiated · 1 unsubstantiated · 1 unfounded

No deficiencies recorded in this report
Complaint

Allegations0 substantiated · 0 unsubstantiated · 3 unfounded

No deficiencies recorded in this report
Complaint

Allegations0 substantiated · 0 unsubstantiated · 3 unfounded

No deficiencies recorded in this report
Complaint

Allegations0 substantiated · 1 unsubstantiated · 4 unfounded

No deficiencies recorded in this report
Complaint

Allegations0 substantiated · 1 unsubstantiated · 9 unfounded

No deficiencies recorded in this report
Complaint

Allegations0 substantiated · 0 unsubstantiated · 3 unfounded

No deficiencies recorded in this report
Complaint

Allegations0 substantiated · 0 unsubstantiated · 1 unfounded

No deficiencies recorded in this report
Complaint

Allegations1 substantiated · 0 unsubstantiated · 0 unfounded

No deficiencies recorded in this report
Complaint

Allegations2 substantiated · 0 unsubstantiated · 0 unfounded · 1 cited

Records and plan of operationType A
Official classification
Type A
Official code
87506(C)(1)
Regulation authority
CCR

What the official deficiency says

Resident Records The licensee shall be responsible for storing active and inactive records and for safeguarding the confidentiality of their contents. The licensee and all employees shall reveal or make available confidential information only upon the the resident's written consent or that of his designated representative.This was not done in a timely manner.

Official plan of correction

A Plan of how the facility will conduct assessments prior to placement of residents as well as a plan on how the facility will ensure care staff have knowledge of resident’s needs according to a resident’s needs and service plan.

Deadline recorded: Aug 11, 2022. A deadline is not proof that correction was completed.

Plan of correction recorded
Correction deadline recordedDeadline Aug 11, 2022
Correction not verified in available records
View official report
Complaint

Allegations2 substantiated · 0 unsubstantiated · 0 unfounded · 1 cited

Admission, assessment, and evictionType A
Official classification
Type A
Official code
87456
Regulation authority
CCR

What the official deficiency says

Incidental Medical and Dental Care (c)If the resident's physician has stated in writing that the resident is unable to determine his/her own need for nonprescription PRN medication but can communicate his/her symptoms clearly, facility staff designated by the licensee shall be permitted to assist the resident with self-administration, provided all of the following requirements are met: (2) Once ordered by the physician the medication is given according to the physician's directions shall be permitted to assist the resident with self-administration, provided all of the following requirements are met: (2) Once ordered by the physician the medication is given according to the physician's directions

Official plan of correction

Facility will ensure resident medication orders are correctly imputed into the facility E-MAR system and followed by medication staff.

Deadline recorded: Aug 11, 2022. A deadline is not proof that correction was completed.

Citation dismissed - not a correctionOn Aug 11, 2022

Deficiency Dismissed Type A 08/11/2022 Section Cited CCR 87456

Plan of correction recorded
Correction deadline recordedDeadline Aug 11, 2022
Correction not verified in available records
View official report
Complaint

Allegations0 substantiated · 0 unsubstantiated · 1 unfounded

No deficiencies recorded in this report
Complaint

Allegations1 substantiated · 1 unsubstantiated · 0 unfounded · 1 cited · investigated over 2 visits

Medical and dental careType A
Official classification
Type A
Official code
87465(a)(2)
Regulation authority
CCR

What the official deficiency says

87465-Incidental Medical and Dental- A plan for incidental medical and dental care shall be developed by each facility. The plan shall encourage routine medical and dental care and provide for assistance in obtaining such care, by compliance with the following: The licensee shall provide assistance in meeting necessary medical and dental needs. This requirement is not met as evidenced by: Based on witness interviews, licensee did not follow MD orders resulting in a delay of treatment for 2 weeks. This is in violation of this section. This poses an immediate health and safety risk to residents in care.

Official plan of correction

Facility shall submit a written plan of action to prevent this type of incident from recurring in the future. Facility shall submit written statement to the LPA to clear this deficiency. This shall be done within 3 days.

Deadline recorded: Feb 20, 2022. A deadline is not proof that correction was completed.

Plan of correction recorded
Correction deadline recordedDeadline Feb 20, 2022
Correction not verified in available records
View official report
Complaint

Part of the complaint whose outcome is recorded on Feb 17, 2022 · Control 25-AS-20211203151735

No deficiencies recorded in this report
Complaint

Allegations0 substantiated · 2 unsubstantiated · 0 unfounded

No deficiencies recorded in this report
Complaint

Allegations0 substantiated · 4 unsubstantiated · 0 unfounded

No deficiencies recorded in this report
Complaint

Allegations1 substantiated · 0 unsubstantiated · 0 unfounded · 1 cited

Resident rightsType B
Official classification
Type B
Official code
87218(a)(2)
Regulation authority
CCR

What the official deficiency says

87218-Theft and Loss-A licensee who fails to make reasonable efforts to safeguard resident property, shall reimburse a resident for or replace stolen or lost resident property at its current value. The licensee shall be presumed to have made reasonable efforts to safeguard resident property if there is clear and convincing evidence of efforts to meet each requirement specified in Section 1569.153. This requirement is not met as evidenced by: Based on numerous documented thefts from resident rooms, licensee did not take the necessary steps to alleviate these continued thefts. This is in violation of this section. This poses a potential health and safety risk to residents in care.

Official plan of correction

Facility shall submit a written plan of correction to prevent further thefts from resident rooms. This shall be done within 10 days. Facility shall forward this POC to LPA to clear this deficiency.

Deadline recorded: Dec 12, 2021. A deadline is not proof that correction was completed.

Plan of correction recorded
Correction deadline recordedDeadline Dec 12, 2021
Correction not verified in available records
View official report
Complaint

Allegations2 substantiated · 0 unsubstantiated · 0 unfounded · 2 cited

Resident rightsType B
Official classification
Type B
Official code
87217(b)
Regulation authority
CCR

What the official deficiency says

87217(b) -Safeguards for Resident Cash, Personal Property, and Valuables- Every facility shall take appropriate measures to safeguard residents' cash resources, personal property and valuables which have been entrusted to the licensee or facility staff. This requirement is not met as evidenced by: Based on written documentation and interviews, licensee did not safeguard R1s wheelchair as it has gone missing and it's current location is unknown. This is in violation of this section. This poses a potential health and safety risk to residents in care.

Official plan of correction

Facility shall find, replace or reimburse R1s estate. This shall be done within 15 days. LPA will clear deficiency upon completion.

Deadline recorded: Oct 26, 2021. A deadline is not proof that correction was completed.

Plan of correction recorded
Correction deadline recordedDeadline Oct 26, 2021
Correction not verified in available records
View official report
Facility condition and maintenanceType B
Official classification
Type B
Official code
87303(a)
Regulation authority
CCR

What the official deficiency says

87303(a)- Maintenance and Operation -The facility shall be clean, safe, sanitary and in good repair at all times. Maintenance shall include provision of maintenance services and procedures for the safety and well-being of residents, employees and visitors. This requirement is not met as evidenced by:. Based on photographic evidence and witness statement, licensee did not maintain R1s room in a clean and sanitary manner and is in violation of this section. This poses a potential health and safety risk to residents in care.

Official plan of correction

Facility shall submit a plan of action to insure that this will not reoccur in the future. This shall be done within 7 days. Plan shall be sent to LPA to clear this deficiency.

Deadline recorded: Oct 18, 2021. A deadline is not proof that correction was completed.

Plan of correction recorded
Correction deadline recordedDeadline Oct 18, 2021
Correction not verified in available records
View official report
Complaint

Allegations1 substantiated · 0 unsubstantiated · 0 unfounded · 1 cited

Basic services and supervisionType B
Official classification
Type B
Official code
87466
Regulation authority
CCR

What the official deficiency says

87466-Observation of the Resident- The licensee shall ensure that residents are regularly observed for changes in physical, mental, emotional and social functioning and that appropriate assistance is provided when such observation reveals unmet needs. This requirement is not met as evidenced by: Based on photographic evidence, witness interviews and medical documentation, licensee did not observe that R1s teeth and toenails had been neglected over a period of time and needed attention. This is in violation of this section. This poses a potential health and safety risk to residents in care.

Official plan of correction

Facility shall submit a plan of action to insure that this will not reoccur in the future. This shall be done within 7 days. Plan shall be sent to LPA to clear this deficiency.

Deadline recorded: Oct 12, 2021. A deadline is not proof that correction was completed.

Plan of correction recorded
Correction deadline recordedDeadline Oct 12, 2021
Correction not verified in available records
View official report
Complaint
Medical and dental careType A
Official classification
Type A
Official code
87465(a)(5)
Regulation authority
CCR

What the official deficiency says

87465 Incidental Medical and Dental Care (a) A plan for incidental medical ... shall be developed by each facility...(5)The licensee shall assist residents with self-administered medications as needed This requirement was not met as evidenced by staff interviews. This is an immediate threat to the health and safety to clients in care.

Official plan of correction

Training was held on 3/24/2021 for all med techs and nurses. Facility provided copies of sign in sheet and training material. Citation cleared on site.

Deadline recorded: May 17, 2021. A deadline is not proof that correction was completed.

Official record says corrected or clearedOn or before May 14, 2021
Correction deadline recordedDeadline May 17, 2021
View official report

Source and limits

California Department of Social Services, Community Care Licensing Division. Public facility history is described by the source as a five-year window. Older records and previous-licensee history may require a regional-office request. Type 741 RCFE-CCRCs, nursing homes, and other care settings are excluded from this page.

Read the data methodology