Inspection
No deficiencies recorded in this report
LOVING TOUCH CARE HOMES
285 EBANO DR, Walnut Creek CA 94598
6 bedsLatest official report Apr 23, 2026Licensed
Additional info
- Telephone
- (925) 393-5779
- Licensee
- LOVING TOUCH CARE HOME INC
- Administrator
- LISA BERMUDEZ
- Contact
- LISA BERMUDEZ
- License first date
- Apr 20, 2022
- License effective date
- Apr 20, 2022
- District office
- OAKLAND ASC · (510) 286-4201
- Regional office
- 15
- Clients served
- 935 - ELDERLY, 983 - RCFE / DEMENTIA
Summary
The available records show 2 Type A and 8 Type B deficiencies for this facility.
- Most recent inspection
- Apr 23, 2026
- Most recent deficiency
- Apr 21, 2026
1 later report, on Apr 23, 2026, recorded no deficiencies, though the records do not say whether they were follow-ups.
What Type A and Type B mean
- Type A
- Violations of licensing requirements that, if not corrected, have a direct and immediate risk to the health, safety, or personal rights of persons in care.
- Type B
- Violations of licensing requirements that, without correction, could become a risk to the health, safety, or personal rights of persons in care.
Both classifications are published by California CDSS and are shown as published. SeniorLivingFacts does not rename them or add a severity level of its own.
At a glance
Counts cover the five-year public record. Typical figures are the median for the 391 Contra Costa County facilities licensed for 6 or fewer beds.
In the available public five-year record, CCLD published 13 reports for this facility: 10 inspections, 0 complaint investigations, and 3 licensing or administrative records.
Those records contain 2 Type A and 8 Type B deficiencies.
0 deficiencies have explicit official correction or clearance evidence in the loaded records.
- Official inspections
- 10
- Recorded deficiencies
- 10
- Type A deficiencies
- 2
- Type B deficiencies
- 8
- Substantiated complaints
- 0
- Repeated topics
- 0
More than the typical 5
2 in the last 12 months
Well above the typical 3
1 in the last 12 months
More than the typical 1
1 in the last 12 months
Well above the typical 2
0 in the last 12 months
Most this size also have none
0 in the last 12 months
Last 36 months
Repeated topics
Topics cited in more than one report during the last 36 months. A repeat may show a pattern worth asking about. Each date opens its report below.
No topic repeats in the last 36 months
No deficiency topic appears in more than one report during that window. This does not establish that nothing repeated earlier in the five-year record, and it is not a statement about current conditions.
Official report history
All preserved reports from the most recent to the oldest, sortable by report type.
Inspection
Facility condition and maintenanceType A
- Official classification
- Type A
- Official code
- 87303(e)(2)
- Regulation authority
- CCR
What the official deficiency says
(2) Faucets used by residents for personal care such as shaving and grooming shall deliver hot water. Hot water temperature controls shall be maintained to automatically regulate the temperature of hot water used by residents to attain a temperature of not less than 105 degree F (41 degrees C) and not more than 120 degree F (49 degrees C). This requirement is not met as evidenced by: Deficient Practice Statement Based on observation, the licensee did not comply with the section cited above. The hot water was 135.5 degrees, which poses an immediate safety to persons in care.
Official plan of correction
POC Due Date: 04/22/2026 Plan of Correction On or before the due date, the Licensee shall reduce the hot water to the safe range and send proof to LPA Sampair.
Plan of correction recorded
Correction not verified in available records
Inspection
No deficiencies recorded in this report
Inspection
Not classified in the sourceType B
- Official classification
- Type B
- Official code
- 1569.627(i)
- Regulation authority
- HSC
What the official deficiency says
(i) Changes in condition, including, but not limited to, when and under what circumstances are changes made to a participant's care plan. This requirement is not met as evidenced by: Deficient Practice Statement Based on record review, the licensee did not comply with the section cited above in 3 out of 5 resident files, which poses a potential health, safety or personal rights risk to persons in care.
Official plan of correction
POC Due Date: 04/30/2024 Plan of Correction Licensee shall complete the need and services plan for every resident on or before the due date.
Plan of correction recorded
Correction not verified in available records
Inspection
No deficiencies recorded in this report
Inspection
No deficiencies recorded in this report
Inspection
Licensing and administrationType B
- Official classification
- Type B
- Official code
- 1569.618(a)
- Regulation authority
- HSC
What the official deficiency says
(a) The administrator designated by the licensee pursuant to paragraph (11) of subdivision (a) of Section 1569.15 shall be present at the facility during normal working hours. A facility manager designated by the licensee with notice to the department, shall be responsible for the operation of the facility when the administrator is temporarily absent from the facility. This requirement is not met as evidenced by: Deficient Practice Statement Based on LPA experience and records review, the licensee did not comply with the section cited above because the Administrator is not at facility a minimum of 20 hours per week during regular work hours (8 AM to 5 PM Monday - Friday), which poses a potential health, safety or personal rights risk to persons in care.
Official plan of correction
POC Due Date: 06/21/2023 Plan of Correction On or before the due date, Licensee shall inform the LPA of the appointment of an Administrator who will be at the facility a minimum of 20 hours per week during regular work hours (8 AM to 5 PM Monday - Friday).
Plan of correction recorded
Correction not verified in available records
Records and plan of operationType B
- Official classification
- Type B
- Official code
- 87506(b)(17)
- Regulation authority
- CCR
What the official deficiency says
(b) Each resident's record shall contain at least the following information: (17) Documents and information requried by the following: This requirement is not met as evidenced by: Deficient Practice Statement Based on record review, the licensee did not comply with the section cited above in 4 of the 4 resident records that were missing records required by Title 22 (A) Section 87457, Pre-Admission Appraisal, Functional Capabilities, Mental Condition, Social Factors, and Reappraisals, which poses a potential health, safety or personal rights risk to persons in care.
Official plan of correction
POC Due Date: 05/08/2023 Plan of Correction On or before due date, Licensee shall fully complete, file, and print all required documentation for all staff and residents, including signatures and dates. Licensee shall inform LPA when she has completed this requirement.
Plan of correction recorded
Correction not verified in available records
Inspection
Fire safety and emergency preparednessType B
- Official classification
- Type B
- Official code
- 87203
- Regulation authority
- CCR
What the official deficiency says
87203 Fire Safety All facilities shall be maintained in conformity with the regulations adopted by the State Fire Marshal for the protection of life and property against fire and panic. This requirement is not met as evidenced by: Deficient Practice Statement Based on observation, the licensee did not comply with the section cited above in the garage which poses a potential health, safety or personal rights risk to persons in care.
Official plan of correction
POC Due Date: 04/27/2023 Plan of Correction Licensee must remove temporary walls and excess items from the garage, and subsequently maintain the garage in a neat and orderly fashion with minimal combustible storage in it on or before the due date.
Plan of correction recorded
Correction not verified in available records
Staffing, personnel, and trainingType B
- Official classification
- Type B
- Official code
- 87412(a)(11)
- Regulation authority
- CCR
What the official deficiency says
(a) The licensee shall ensure that personnel records are maintained on the licensee, administrator and each employee. Each personnel record shall contain the following information: (11) A health screening as specified in Section 87411, Personnel Requirements - General. This requirement is not met as evidenced by: Deficient Practice Statement Based on record review, the licensee did not comply with the section cited above in 2 of the 2 employee files, which poses a potential health, safety or personal rights risk to persons in care.
Official plan of correction
POC Due Date: 04/20/2023 Plan of Correction Licensee shall update the Plan of Operation to include a process for propey completion of forms to ensure that they are complete with signatures, dates, and completion by a licensed physuician for all personnel and that all will fulfills the Title 22 regulations. Additionally, the licensee shall complete all required documentation for all employees by the due date or have appointment scheduled.
Plan of correction recorded
Correction not verified in available records
Staffing, personnel, and trainingType B
- Official classification
- Type B
- Official code
- 87412(c)
- Regulation authority
- CCR
What the official deficiency says
(c) Licensees shall maintain in the personnel records verification of required staff training and orientation. This requirement is not met as evidenced by: Deficient Practice Statement Based on record review, the licensee did not comply with the section cited above in 4 of 4 employees, which poses a potential health, safety or personal rights risk to persons in care.
Official plan of correction
POC Due Date: 04/20/2023 Plan of Correction Licensee shall update the Plan of Operation that includes training and documentation of having completed that training for staff that fulfills the Title 22 regulations. Additionally, the licensee shall obtain an outside training company for medication administration and any other training that the facility is unable to provide for all staff.
Plan of correction recorded
Correction not verified in available records
Inspection
No deficiencies recorded in this report
Inspection
Facility condition and maintenanceType A
- Official classification
- Type A
- Official code
- 87303(e)(2)
- Regulation authority
- CCR
What the official deficiency says
(e) Water supplies and plumbing fixtures shall be maintained as follows: (2) Faucets used by residents for personal care such as shaving and grooming shall deliver hot water. Hot water temperature controls shall be maintained to automatically regulate the temperature of hot water used by residents to attain a temperature of not less than 105 degree F (41 degrees C) and not more than 120 degree F (49 degrees C). This requirement is not met as evidenced by: Deficient Practice Statement Based on observation, the licensee did not comply with the section cited above in the kitchen sink at 1:35 PM when measured at 136 degrees F, which poses an immediate health, safety or personal rights risk to persons in care.
Official plan of correction
POC Due Date: 04/06/2023 Plan of Correction By due date, hot water temperature shall be reduced to a safe range of 105 to 120 degrees F. Licensee shall attest to LPA that has been done.
Plan of correction recorded
Correction not verified in available records
Basic services and supervisionType B
- Official classification
- Type B
- Official code
- 87466
- Regulation authority
- CCR
What the official deficiency says
The licensee shall ensure that residents are regularly observed for changes in physical, mental, emotional and social functioning and that appropriate assistance is provided when such observation reveals unmet needs. When changes such as unusual weight gains or losses or deterioration of mental ability or a physical health condition are observed, the licensee shall ensure that such changes are documented and brought to the attention of the resident's physician and the resident's responsible person, if any. This requirement is not met as evidenced by: Deficient Practice Statement Based on interview, the licensee did not comply with the section cited above. No progress notes are being recorded, which poses a potential health, safety or personal rights risk to persons in care.
Official plan of correction
POC Due Date: 04/12/2023 Plan of Correction Licensee shall institute the practice of recording progress notes for residents on a daily basis and then train staff on recording and maintaining those progress notes. LPA shall be sent record of those progress notes and the staff training on or before due date.
Plan of correction recorded
Correction not verified in available records
Facility condition and maintenanceType B
- Official classification
- Type B
- Official code
- 87307(a)(2)(B)
- Regulation authority
- CCR
What the official deficiency says
(2) Resident bedrooms shall be provided which meet, at a minimum, the following requirements: (B) No room commonly used for other purposes shall be used as a sleeping room for any resident. This includes any hall, stairway, unfinished attic, garage, storage area, shed or similar detached building. This requirement is not met as evidenced by: Deficient Practice Statement Based on observation, the licensee did not comply with the section cited above, with staff S1 and S2 being allowed to use the living room as a place to sleep, which poses a potential health, safety or personal rights risk to persons in care.
Official plan of correction
POC Due Date: 04/19/2023 Plan of Correction All staff must move out of facility and Licensee attest to that move on or before the due date to the LPA.
Plan of correction recorded
Correction not verified in available records
Licensing recordNot an inspection of the operating facility
No deficiencies recorded in this report
Licensing recordNot an inspection of the operating facility
No deficiencies recorded in this report
Licensing recordNot an inspection of the operating facility
No deficiencies recorded in this report
Source and limits
California Department of Social Services, Community Care Licensing Division. Public facility history is described by the source as a five-year window. Older records and previous-licensee history may require a regional-office request. Type 741 RCFE-CCRCs, nursing homes, and other care settings are excluded from this page.
Read the data methodology