FRANCIS HOUSE

2449 GILL PORT LANE, Walnut Creek CA 94598

Facility 079200564 · RESIDENTIAL CARE ELDERLY (740)

6 bedsLatest official report Mar 2, 2026Licensed

Additional info

Telephone: (925) 939-7700
Licensee: OUR FAMILIES FOR SENIORS INC
Administrator: EDLOR SAPALARAN
Contact: EDLOR SAPALARAN
License first date: Mar 28, 2017
License effective date: Mar 28, 2017
District office: OAKLAND ASC · (510) 286-4201
Regional office: 15
Clients served: 983 - RCFE / DEMENTIA

Summary

The available records show 4 Type A and 7 Type B deficiencies for this facility.

Most recent inspection: Mar 2, 2026
Most recent deficiency: Mar 2, 2026

No later report is available, so the records do not show what happened afterward.

What Type A and Type B mean

Type A: Violations of licensing requirements that, if not corrected, have a direct and immediate risk to the health, safety, or personal rights of persons in care.
Type B: Violations of licensing requirements that, without correction, could become a risk to the health, safety, or personal rights of persons in care.

Both classifications are published by California CDSS and are shown as published. SeniorLivingFacts does not rename them or add a severity level of its own.

At a glance

Counts cover the five-year public record. Typical figures are the median for the 391 Contra Costa County facilities licensed for 6 or fewer beds.

In the available public five-year record, CCLD published 6 reports for this facility: 6 inspections, 0 complaint investigations, and 0 licensing or administrative records.

Those records contain 4 Type A and 7 Type B deficiencies.

0 deficiencies have explicit official correction or clearance evidence in the loaded records.

Official inspections: 6
Recorded deficiencies: 11
Type A deficiencies: 4
Type B deficiencies: 7
Substantiated complaints: 0
Repeated topics: 0

Repeated topics

Topics cited in more than one report during the last 36 months. A repeat may show a pattern worth asking about. Each date opens its report below.

No topic repeats in the last 36 months

No deficiency topic appears in more than one report during that window. This does not establish that nothing repeated earlier in the five-year record, and it is not a statement about current conditions.

Official report history

All preserved reports from the most recent to the oldest, sortable by report type.

Mar 2, 2026Inspection

Staffing, personnel, and trainingType B

Official classification: Type B
Official code: 1569.625(b)(2)
Regulation authority: HSC

What the official deficiency says

(2) In addition to paragraph (1), training requirements shall also include an additional 20 hours annually, eight hours of which shall be dementia care training, as required by subdivision (a) of Section 1569.626, and four hours of which shall be specific to postural supports, restricted health conditions, and hospice care, as required by subdivision (a) of Section 1569.696. This training shall be administered on the job, or in a classroom setting, or both, and may include online training. This requirement is not met as evidenced by: Deficient Practice Statement Based on record review, the licensee did not comply with the section cited above in 3 out of 3 caregivers whose records were reviewed, which poses a potential health, safety or personal rights risk to persons in care.

Official plan of correction

POC Due Date: 03/09/2026 Plan of Correction On or before the due date, the Licensee shall inform LPA Sampair of the completion of the 20 hours of annual training.

Plan of correction recorded

Correction not verified in available records

View official report

Fire safety and emergency preparednessType B

Official classification: Type B
Official code: 1569.69(b)
Regulation authority: HSC

What the official deficiency says

(b) Each employee who received training and passed the examination required in paragraph (5) of subdivision (a), and who continues to assist with the self-administration of medicines, shall also complete eight hours of in-service training on medication-related issues in each succeeding 12-month period. This requirement is not met as evidenced by: Deficient Practice Statement Based on record review, the licensee did not comply with the section cited above in 3 out of 3 caregivers whose records were reviewed, which poses a potential health, safety or personal rights risk to persons in care.

Official plan of correction

POC Due Date: 03/09/2026 Plan of Correction On or before the due date, the Licensee shall inform LPA Sampair of the completion of the annual medication training.

Plan of correction recorded

Correction not verified in available records

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Mar 17, 2025Inspection

Hazardous items and storageType A

Official classification: Type A
Official code: 87309(a)
Regulation authority: CCR

What the official deficiency says

(a) Except as specified in subsection (b), the licensee shall ensure that disinfectants, cleaning solutions, poisonous substances, knives, matches, tools, sharp objects, and other similar items which could pose a danger to residents are in locked storage and are not left unattended if outside the locked storage. This requirement is not met as evidenced by: Deficient Practice Statement Based on observation, the licensee did not comply with the section cited above in the restroom where bleach cleaning wipes and air freshner spray found in unlocked cabinet, which poses an immediate health, safety or personal rights risk to persons in care.

Official plan of correction

POC Due Date: 03/18/2025 Plan of Correction Licensee cleared citation during inspection.

Plan of correction recorded

Correction not verified in available records

View official report

Medication handling and storageType A

Official classification: Type A
Official code: 87465(h)(2)
Regulation authority: CCR

What the official deficiency says

(h) The following requirements shall apply to medications which are centrally stored: (2) Centrally stored medicines shall be kept in a safe and locked place that is not accessible to persons other than employees responsible for the supervision of the centrally stored medication. This requirement is not met as evidenced by: Deficient Practice Statement Based on observation, the licensee did not comply with the section cited above in the kitchen where two bottles with prescription drugs found in an unlocked cabinet, which poses an immediate health, safety or personal rights risk to persons in care.

Official plan of correction

POC Due Date: 03/18/2025 Plan of Correction Licensee cleared citaton during inspection.

Plan of correction recorded

Correction not verified in available records

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Apr 18, 2024Inspection

No deficiencies recorded in this report

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Mar 21, 2024Inspection

No deficiencies recorded in this report

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Mar 30, 2023Inspection

Facility condition and maintenanceType A

Official classification: Type A
Official code: 87303(e)(3)
Regulation authority: CCR

What the official deficiency says

(e) Water supplies and plumbing fixtures shall be maintained as follows: (3) Taps delivering water at 125 degree F (52 degrees C) or above shall be prominently identified by warning signs. This requirement is not met as evidenced by: Deficient Practice Statement Based on observation, the licensee did not comply with the section cited above in the kitchen where the temperature was measured at 123 degrees F, which poses an immediate health, safety or personal rights risk to persons in care.

Official plan of correction

POC Due Date: 03/31/2023 Plan of Correction Cleared during visit. Temperature reduced to 110 degrees F when measured at 4:40 PM.

Plan of correction recorded

Correction not verified in available records

View official report

Facility condition and maintenanceType B

Official classification: Type B
Official code: 87305(a)
Regulation authority: CCR

What the official deficiency says

87305 Alterations to Existing Buildings or New Facilities (a) Prior to construction or alterations, all facilities shall obtain a building permit. This requirement is not met as evidenced by: Deficient Practice Statement Based on observation, the licensee did not comply with the section cited above in the garage where structure had been built that was being used for staff break area, which poses a potential health, safety or personal rights risk to persons in care.

Official plan of correction

POC Due Date: 04/06/2023 Plan of Correction Licensee will send pictures on or before due date of garage interior after room has been removed.

Plan of correction recorded

Correction not verified in available records

View official report

Dementia careType B

Official classification: Type B
Official code: 87705(h)
Regulation authority: CCR

What the official deficiency says

87705 Care of Persons with Dementia (h) Outdoor facility space used for resident recreation and leisure shall be completely enclosed by a fence with self-closing latches and gates, or walls, to protect the safety of residents. This requirement is not met as evidenced by: Deficient Practice Statement Based on observation, the licensee did not comply with the section cited above in the side gate, which poses a potential health, safety or personal rights risk to persons in care.

Official plan of correction

POC Due Date: 04/06/2023 Plan of Correction Licensee will send pictures on or before due date of new self-closing spring, latch, and closing side gate after they have been installed.

Plan of correction recorded

Correction not verified in available records

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Aug 22, 2022Inspection

Background checksType A

Official classification: Type A
Official code: 87355(e)(2)
Regulation authority: CCR

What the official deficiency says

87355 CRIMINAL RECORD CLEARANCE (e) All individuals subject to a criminal record review pursuant to Health and Safety Code Section 1569.17(b) shall prior to working, residing or volunteering in a licensed facility: (2) Request a transfer of a criminal record clearance as specified in Section 87355(c) This requirement is not met as evidenced by: Deficient Practice Statement Based on observation, interview, and record review, the licensee did not comply with the section cited above in 1 out of 4 staff members, which poses an immediate health, safety or personal rights risk to persons in care.

Official plan of correction

POC Due Date: 08/23/2022 Plan of Correction Licensee removed non-associated staff member from facility and replaced them with fully associated staff.

Plan of correction recorded

Correction not verified in available records

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Fire safety and emergency preparednessType B

Official classification: Type B
Official code: 87203
Regulation authority: CCR

What the official deficiency says

87203 Fire Safety: All facilities shall be maintained in conformity with the regulations adopted by the State Fire Marshal for the protection of life and property against fire and panic. This requirement is not met as evidenced by: Deficient Practice Statement Based on observation, the licensee did not comply with the section cited above in with fire extinguisher that had not been replaced or recharged since May 2020, which poses a potential health, safety or personal rights risk to persons in care.

Official plan of correction

POC Due Date: 08/29/2022 Plan of Correction Licencee shall replace fire extinguisher and send LPA proof on or before due date.

Plan of correction recorded

Correction not verified in available records

View official report

Resident rightsType B

Official classification: Type B
Official code: 87468.1(a)(2)
Regulation authority: CCR

What the official deficiency says

(a) Residents in all residential care facilities for the elderly shall have all of the following personal rights: (2) To be accorded safe, healthful and comfortable accommodations, furnishings and equipment. This requirement is not met as evidenced by: Deficient Practice Statement Based on observation, the licensee did not comply with the section cited above when a staff member who greeted LPA upon entry did not have a face covering, which posed a potential health, safety or personal rights risk to persons in care.

Official plan of correction

POC Due Date: 08/29/2022 Plan of Correction Administrator shall review with all staff their infection control plan and the PIN 22-15-ASC and confirm this review has been conducted with the LPA by the due date.

Plan of correction recorded

Correction not verified in available records

View official report

Fire safety and emergency preparednessType B

Official classification: Type B
Official code: 1569.695(c)
Regulation authority: HSC

What the official deficiency says

(c) A facility shall conduct a drill at least quarterly for each shift. The type of emergency covered in a drill shall vary from quarter to quarter, taking into account different emergency scenarios. An actual evacuation of residents is not required during a drill. While a facility may provide an opportunity for residents to participate in a drill, it shall not require any resident participation. Documentation of the drills shall include the date, the type of emergency covered by the drill, and the names of staff participating in the drill. This requirement is not met as evidenced by: Deficient Practice Statement Based on observation, the licensee did not comply with the section cited above because the only emergency drill conducted in 2022 was the one on 3/10/2022, which poses a potential health, safety or personal rights risk to persons in care.

Official plan of correction

POC Due Date: 08/29/2022 Plan of Correction Administrator shall conduct an emergency drill with residents and staff. Plus, Administrator will review with staff their Emergency and Disaster Plan. Administrator will attest to the completion of these tasks with the LPA by the due date.

Plan of correction recorded

Correction not verified in available records

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Source and limits

California Department of Social Services, Community Care Licensing Division. Public facility history is described by the source as a five-year window. Older records and previous-licensee history may require a regional-office request. Type 741 RCFE-CCRCs, nursing homes, and other care settings are excluded from this page.

Read the data methodology