Facility condition and maintenance
Cited in 2 reports, with 3 deficiencies in total.
257 NORMANDY LANE, Walnut Creek CA 94598
6 bedsLatest official report Apr 7, 2026Licensed
The available records show 7 Type A and 5 Type B deficiencies for this facility.
1 later report, on Apr 7, 2026, recorded no deficiencies, though the records do not say whether they were follow-ups.
Both classifications are published by California CDSS and are shown as published. SeniorLivingFacts does not rename them or add a severity level of its own.
Counts cover the five-year public record. Typical figures are the median for the 391 Contra Costa County facilities licensed for 6 or fewer beds.
In the available public five-year record, CCLD published 9 reports for this facility: 7 inspections, 2 complaint investigations, and 0 licensing or administrative records.
Those records contain 7 Type A and 5 Type B deficiencies.
0 deficiencies have explicit official correction or clearance evidence in the loaded records.
More than the typical 5
2 in the last 12 months
Well above the typical 3
1 in the last 12 months
Well above the typical 1
1 in the last 12 months
More than the typical 2
0 in the last 12 months
Most this size have none
0 in the last 12 months
Last 36 months
Topics cited in more than one report during the last 36 months. A repeat may show a pattern worth asking about. Each date opens its report below.
Cited in 2 reports, with 3 deficiencies in total.
Cited in 2 reports, with 2 deficiencies in total.
All preserved reports from the most recent to the oldest, sortable by report type.
(2) Faucets used by residents for personal care such as shaving and grooming shall deliver hot water. Hot water temperature controls shall be maintained to automatically regulate the temperature of hot water used by residents to attain a temperature of not less than 105 degree F (41 degrees C) and not more than 120 degree F (49 degrees C). This requirement is not met as evidenced by: Deficient Practice Statement Based on observation, the licensee did not comply with the section cited above. The maximum hot water temperature was measured at 126.6 degrees in the kitchen sink, which poses an immediate safety risk to persons in care.
POC Due Date: 02/20/2026 Plan of Correction On or before the due date, the Licensee shall reduce the maximum hot water temperature to 105 to 120 degrees Fahrenheit. The Licensee shall inform LPA Sampair of the reduction of temperature.
87468.1 Personal Rights of Residents in All Facilities (a) Residents in all residential care facilities for the elderly shall have all of the following personal rights: (6) To leave or depart the facility at any time and to not be locked into any room, building, or on facility premises by day or night... This requirement is not met as evidenced by: Deficient Practice Statement Based on observation, the licensee did not comply with the section cited above in 1 out of 1 gates, which poses an immediate health, safety or personal rights risk to persons in care.
POC Due Date: 02/27/2025 Plan of Correction During the inspection, the wire tie locking the gate was removed, clearing the deficiency.
(3) Ensuring that the use of oxygen equipment meets the following requirements: (B) “No Smoking-Oxygen in Use” signs shall be posted in the appropriate areas. This requirement is not met as evidenced by: Deficient Practice Statement Based on observation, the licensee did not comply with the section cited above in the facility, which posed a potential health, safety or personal rights risk to persons in care.
POC Due Date: 03/05/2025 Plan of Correction Staff posted signs at the facility entrances, clearing the defiencies during the inspection
(a) Disinfectants, cleaning solutions, poisons, firearms and other items which could pose a danger if readily available to clients shall be stored where inaccessible to clients. This requirement is not met as evidenced by: Deficient Practice Statement Based on observation, the licensee did not comply with the section cited above in the kitchen cabinet under the sink with a broken lock that contained Windex, Liquid Plumber, Hot Shot Flying Insect Spray, and liquid dish soap, which poses an immediate health, safety or personal rights risk to persons in care.
POC Due Date: 02/22/2024 Plan of Correction During inspection, Windex, Liquid Plumber, Hot Shot Flying Insect Spray, and liquid dish soap were removed from the cabinet, thereby clearing the citation.
(h) The following requirements shall apply to medications which are centrally stored: (2) Centrally stored medicines shall be kept in a safe and locked place that is not accessible to persons other than employees responsible for the supervision of the centrally stored medication. This requirement is not met as evidenced by: Deficient Practice Statement Based on observation, the licensee did not comply with the section cited above in the kitchen wall cabinet with no lock where staff were placing pill boxes with medications in them, which poses an immediate health, safety or personal rights risk to persons in care.
POC Due Date: 02/22/2024 Plan of Correction During inspection, the pill boxes with medications in them were moved to the locked medicine closet, thereby clearing the citation.
Allegations1 substantiated · 0 unsubstantiated · 0 unfounded · 1 cited
87468.1 Personal Rights of Residents in all Facilities (a) Residents ... have all of the following personal rights: (6) ... to not be locked into any ... facility ... This requirement was not met as evidenced by: Based on observation, the Licensee had an improper lock on the front door, which posed a potential health and safety risk to residents in care.
Lock removed from door during inspection.
Deadline recorded: Dec 19, 2023. A deadline is not proof that correction was completed.
87705 CARE OF PERSONS WITH DEMENTIA (h) Outdoor facility space used for resident recreation and leisure shall be completely enclosed by a fence with self-closing latches and gates, or walls, to protect the safety of residents. This requirement is not met as evidenced by: Based on observation, the side gate latch and self-closing hinge are not working, which poses a potential threat to the health, safety, and personal rights of the residents.
On or before due date, Licensee shall send LPA photo proof and statement attesting to the fully operating gate.
Deadline recorded: Oct 13, 2023. A deadline is not proof that correction was completed.
87307(d)(6) Personal Accommodations and Services (6) All outdoor and indoor passageways and stairways shall be kept free of obstruction. This requirement is not met as evidenced by: Based on observation, the sliding glass door to the deck was blocked by furniture, which posed a potential threat to the health, safety, and personal rights of the residents.
Licensee corrected citation during inspection.
Deadline recorded: Oct 13, 2023. A deadline is not proof that correction was completed.
87307(d)(2) Personal Accommodations and Services (2) The premises shall be maintained in a state of good repair and shall provide a safe and healthful environment. This requirement is not met as evidenced by: Based on observation, the doors in bathroom next to bedroom #6 are not operating correctly, which pose a potential threat to the health, safety, and personal rights of the residents.
On or before the due date, the Licensee shall send photo proof and attest to the LPA of the full functioning of the door handles in that bathroom.
Deadline recorded: Oct 13, 2023. A deadline is not proof that correction was completed.
Allegations0 substantiated · 4 unsubstantiated · 0 unfounded
No deficiencies recorded in this report(a) Disinfectants, cleaning solutions, poisons, firearms and other items which could pose a danger if readily available to clients shall be stored where inaccessible to clients. This requirement is not met as evidenced by: Deficient Practice Statement Based on observation, the licensee did not comply with the section cited above because of the cleaning solutions that were in an unlocked cabinet under sink, which poses an immediate health, safety or personal rights risk to persons in care.
POC Due Date: 08/19/2022 Plan of Correction Licensee corrected deficiency during visit.
(f) The following shall be stored inaccessible to residents with dementia: (1) Knives, matches, firearms, tools and other items that could constitute a danger to the resident(s). This requirement is not met as evidenced by: Deficient Practice Statement Based on observation, the licensee did not comply with the section cited above where knives were in an unlocked drawer, which poses an immediate health, safety or personal rights risk to persons in care.
POC Due Date: 08/19/2022 Plan of Correction Licensee corrected deficiency during visit.
(f) The following shall be stored inaccessible to residents with dementia: (2) Over-the-counter medication, nutritional supplements or vitamins, alcohol, cigarettes, and toxic substances such as certain plants, gardening supplies, cleaning supplies and disinfectants. This requirement is not met as evidenced by: Deficient Practice Statement Based on observation, the licensee did not comply with the section cited above when a bottle of Miralax was left in an unlocked cabinet accessible to the residents, which poses an immediate health, safety or personal rights risk to persons in care.
POC Due Date: 08/19/2022 Plan of Correction Licensee corrected deficiency during visit.
California Department of Social Services, Community Care Licensing Division. Public facility history is described by the source as a five-year window. Older records and previous-licensee history may require a regional-office request. Type 741 RCFE-CCRCs, nursing homes, and other care settings are excluded from this page.
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