TICE VALLEY RESIDENTIAL CARE

2206 TICE VALLEY BLVD, Walnut Creek CA 94595

Facility 079200794 · RESIDENTIAL CARE ELDERLY (740)

6 bedsLatest official report Sep 26, 2025Licensed

Additional info
Licensee
TICE VALLEY RESIDENTIAL CARE LLC
Administrator
SANTIAGO, RACHELLE H
Contact
SANTIAGO, RACHELLE H
License first date
Nov 20, 2018
License effective date
Nov 20, 2018
District office
OAKLAND ASC · (510) 286-4201
Regional office
15
Clients served
935 - ELDERLY

Summary

The available records show 3 Type A and 11 Type B deficiencies for this facility.

Most recent inspection
Sep 26, 2025
Most recent deficiency
Sep 26, 2025

No later report is available, so the records do not show what happened afterward.

What Type A and Type B mean
Type A
Violations of licensing requirements that, if not corrected, have a direct and immediate risk to the health, safety, or personal rights of persons in care.
Type B
Violations of licensing requirements that, without correction, could become a risk to the health, safety, or personal rights of persons in care.

Both classifications are published by California CDSS and are shown as published. SeniorLivingFacts does not rename them or add a severity level of its own.

At a glance

Counts cover the five-year public record. Typical figures are the median for the 391 Contra Costa County facilities licensed for 6 or fewer beds.

In the available public five-year record, CCLD published 9 reports for this facility: 9 inspections, 0 complaint investigations, and 0 licensing or administrative records.

Those records contain 3 Type A and 11 Type B deficiencies.

0 deficiencies have explicit official correction or clearance evidence in the loaded records.

Official inspections
9

More than the typical 5

1 in the last 12 months

Recorded deficiencies
14

Well above the typical 3

1 in the last 12 months

Type A deficiencies
3

More than the typical 1

1 in the last 12 months

Type B deficiencies
11

Well above the typical 2

0 in the last 12 months

Substantiated complaints
0

Most this size also have none

0 in the last 12 months

Repeated topics
0

Last 36 months

Repeated topics

Topics cited in more than one report during the last 36 months. A repeat may show a pattern worth asking about. Each date opens its report below.

No topic repeats in the last 36 months

No deficiency topic appears in more than one report during that window. This does not establish that nothing repeated earlier in the five-year record, and it is not a statement about current conditions.

Official report history

All preserved reports from the most recent to the oldest, sortable by report type.

Inspection
Facility condition and maintenanceType A
Official classification
Type A
Official code
87303(e)(3)
Regulation authority
CCR

What the official deficiency says

(e) Water supplies and plumbing fixtures shall be maintained as follows: (3) Taps delivering water at 125 degree F (52 degrees C) or above shall be prominently identified by warning signs. This requirement is not met as evidenced by: Deficient Practice Statement Based on observation, the licensee did not comply with the section cited above due to the temperature of the resident's bathroom measured to 129.6 degrees Fahrenheitwhich poses an immediate health, safety or personal rights risk to persons in care.

Official plan of correction

POC Due Date: 09/27/2025 Plan of Correction Administrator will submit photo proof to LPA of a lowered max temperature on or before due date.

Plan of correction recorded
Correction not verified in available records
View official report
Inspection
Admission, assessment, and evictionType B
Official classification
Type B
Official code
87458(a)
Regulation authority
CCR

What the official deficiency says

(a) Prior to a person's acceptance as a resident, the licensee shall obtain and keep on file, documentation of a medical assessment, signed by a physician, made within the last year. The licensee shall be permitted to use the form LIC 602 (Rev. 9/89), Physician's Report, to obtain the medical assessment. This requirement is not met as evidenced by: Deficient Practice Statement Based on record review, the licensee did not comply with the section cited above for 3 of 5 residents missing the form LIC 602 and/or other pre-placement physical and psychological assessments, which poses a potential health, safety or personal rights risk to persons in care.

Official plan of correction

POC Due Date: 05/03/2024 Plan of Correction On or before due date, Licensee shall send proof to LPA that an appointment has been scheduled for the residents to have their pre-placement medical assessments and/or to add missing documentation including Consent Forms, Admission Agreements, and Statement of Valuables.

Plan of correction recorded
Correction not verified in available records
View official report
Inspection
Staffing, personnel, and trainingType B
Official classification
Type B
Official code
87411(f)
Regulation authority
CCR

What the official deficiency says

(f) All personnel, including the licensee and administrator, shall be in good health, and physically and mentally capable of performing assigned tasks. Good physical health shall be verified by a health screening, including a chest x-ray or an intradermal test, performed by a physician not more than six (6) months prior to or seven (7) days after employment or licensure. A report shall be made of each screening, signed by the examining physician. The report shall indicate whether the person is physically qualified to perform the duties to be assigned, and whether he/she has any health condition that would create a hazard to him/herself, other staff members or residents. A signed statement shall be obtained from each volunteer affirming that he/she is in good health. Personnel with evidence of physical illness or emotional instability that poses a significant threat to the well-being of residents shall be relieved of their duties. This requirement is not met as evidenced by: Deficient Practice Statement Based on record review, the licensee did not comply with the section cited above in 2 out of 6 employees, which poses a potential health, safety or personal rights risk to persons in care.

Official plan of correction

POC Due Date: 12/05/2023 Plan of Correction All current employees must have completed Health Report with TB testing on or before due date.

Plan of correction recorded
Correction not verified in available records
View official report
Licensing and administrationType B
Official classification
Type B
Official code
1569.618(c)(3)
Regulation authority
HSC

What the official deficiency says

(c) The facility shall employ, and the administrator shall schedule, a sufficient number of staff members to do all of the following: (3) Ensure that at least one staff member who has cardiopulmonary resuscitation (CPR) training and first aid training is on duty and on the premises at all times. This paragraph shall not be construed to require staff to provide CPR. This requirement is not met as evidenced by: Deficient Practice Statement Based on record review, the licensee did not comply with the section cited above in 5 out of 5 staff people do not have CPR training, which poses a potential health, safety or personal rights risk to persons in care.

Official plan of correction

POC Due Date: 12/05/2023 Plan of Correction All current employees must have completed CPR training on or before due date.

Plan of correction recorded
Correction not verified in available records
View official report
Medical and dental careType B
Official classification
Type B
Official code
87465(a)(8)(A)
Regulation authority
CCR

What the official deficiency says

(8) If a facility has no medical unit on the grounds, a complete first aid kit shall be maintained and be readily available in a specific location in the facility. The kit shall be a general type approved by the American Red Cross, or shall contain at least the following: (A) A current edition of a first aid manual approved by the American Red Cross, the American Medical Association or a state or federal health agency. This requirement is not met as evidenced by: Deficient Practice Statement Based on observation, the licensee did not comply with the section cited above in 1 out of 1 first aid kits, which poses a potential health, safety or personal rights risk to persons in care.

Official plan of correction

POC Due Date: 12/05/2023 Plan of Correction Licensee shall obtain a complete first aid kit for the facility on or before the due date.

Plan of correction recorded
Correction not verified in available records
View official report
Health conditions and treatmentsType B
Official classification
Type B
Official code
87618(b)(3)
Regulation authority
CCR

What the official deficiency says

(3) Ensuring that the use of oxygen equipment meets the following requirements: This requirement is not met as evidenced by: Deficient Practice Statement Based on observation, the licensee did not comply with the section cited above in 1 out of 1 residents using oxygen equipment, which poses a potential health, safety or personal rights risk to persons in care.

Official plan of correction

POC Due Date: 12/05/2023 Plan of Correction Licensee shall post signs and submit a written report to local fire jurisdiction that oxygen is in use at the facility.

Plan of correction recorded
Correction not verified in available records
View official report
Inspection
Dementia careType B
Official classification
Type B
Official code
87705(h)
Regulation authority
CCR

What the official deficiency says

87705 Care of Persons with Dementia (h) Outdoor facility space used for resident recreation and leisure shall be completely enclosed by a fence with self-closing latches and gates, or walls, to protect the safety of residents. This requirement is not met as evidenced by: Based on observation, the licensee did not comply with the section cited above in 1 out of 3 gates that was not self-closing, which poses a potential health, safety or personal rights risk to persons in care.

Official plan of correction

On or before due date, Licensee shall add self-closing mechanism to the gate without one.

Deadline recorded: Feb 22, 2023. A deadline is not proof that correction was completed.

Plan of correction recorded
Correction deadline recordedDeadline Feb 22, 2023
Correction not verified in available records
View official report
Inspection
Dementia careType B
Official classification
Type B
Official code
87705(j)
Regulation authority
CCR

What the official deficiency says

87705 CARE OF PERSONS WITH DEMENTIA (j) The licensee shall have an auditory device or other staff alert feature to monitor exits, if exiting presents a hazard to any resident. Based on observation by the LPA, the Licensee did not comply with the section cited above. No auditory device is on 1 out of 7 of the facility exits, which poses a potential health and safety risk to persons in care.

Official plan of correction

Administrator agreed to install an auditory device and to provide picture proof to the LPA by the due date.

Deadline recorded: Oct 7, 2022. A deadline is not proof that correction was completed.

Plan of correction recorded
Correction deadline recordedDeadline Oct 7, 2022
Correction not verified in available records
View official report
Administrator qualificationsType B
Official classification
Type B
Official code
87405(a)
Regulation authority
CCR

What the official deficiency says

87405 ADMINISTRATOR - QUALIFICATIONS AND DUTIES (a) All facilities shall have a qualified... administrator . . . The administrator... shall be on the premises a sufficient number of hours.... The Department may require that the administrator devote additional hours in the facility... This requirement was not met as evidence by: Based on observation by the LPA, the Licensee did not comply with the section cited above. An Administrator has not been on premises a sufficient number of hours (20 per week minimum), which poses a potential health and safety risk to persons in care.

Official plan of correction

Administrator agreed to: (1) update LIC500 to reflect days and hours she will be present as Administrator at the facility. (2) Review Title 22 regulation 87405 " Administrator – Qualifications and Duties " . (3) Submit a self-certification that the regulation has been reviewed and administrator will abide by the regulation going forward. (4) Self-certification and updated LIC500 will be submitted by the POC date.

Deadline recorded: Oct 7, 2022. A deadline is not proof that correction was completed.

Plan of correction recorded
Correction deadline recordedDeadline Oct 7, 2022
Correction not verified in available records
View official report
Facility condition and maintenanceType A
Official classification
Type A
Official code
87303(e)(2)
Regulation authority
CCR

What the official deficiency says

87303 MAINTENANCE AND OPERATION (e) Water supplies . . . shall be maintained as follows: (2) Faucets used by residents . . . hot water . . . attain a temperature of not less than 105 degree F (41 degrees C) and not more than 120 degree F (49 degrees C). This requirement is not met as evidenced by: Based on observation by the LPA, the Licensee did not comply with the section cited above. The hot water temperature was measured at 130 degrees, which poses an immediate health and safety risk to persons in care.

Official plan of correction

Administrator agreed to: (1) Self-certify that the hot water temperature was between 105 and 120 degrees F. (2) Purchase a thermometer to accurately measure water temperature. (3) Create and train staff in updating a daily hot water temperature log going forward.

Deadline recorded: Oct 1, 2022. A deadline is not proof that correction was completed.

Plan of correction recorded
Correction deadline recordedDeadline Oct 1, 2022
Correction not verified in available records
View official report
Inspection
Facility condition and maintenanceType A
Official classification
Type A
Official code
87303(e)(2)
Regulation authority
CCR

What the official deficiency says

(e) Water supplies and plumbing fixtures shall be maintained as follows: (2) Faucets used by residents for personal care such as shaving and grooming shall deliver hot water. Hot water temperature controls shall be maintained to automatically regulate the temperature of hot water used by residents to attain a temperature of not less than 105 degree F (41 degrees C) and not more than 120 degree F (49 degrees C). This requirement is not met as evidenced by: Deficient Practice Statement Based on observation, the licensee did not comply with the section cited above with a hot water temperature of 138 degrees, which poses an immediate health, safety or personal rights risk to persons in care.

Official plan of correction

POC Due Date: 09/20/2022 Plan of Correction Licensee shall reduce hot water temperature to the safe range of 105 to 120 degrees by the due date and attest to LPA that has been done.

Plan of correction recorded
Correction not verified in available records
View official report
Facility condition and maintenanceType B
Official classification
Type B
Official code
87303(c)
Regulation authority
CCR

What the official deficiency says

(c) All window screens shall be clean and maintained in good repair. This requirement is not met as evidenced by: Deficient Practice Statement Based on observation, the licensee did not comply with the section cited above in Room #5, which poses a potential health, safety or personal rights risk to persons in care.

Official plan of correction

POC Due Date: 09/26/2022 Plan of Correction Licensee shall repair screen and send proof to LPA by due date.

Plan of correction recorded
Correction not verified in available records
View official report
Food serviceType B
Official classification
Type B
Official code
87555(b)(23)
Regulation authority
CCR

What the official deficiency says

(b) The following food service requirements shall apply: (23) All readily perishable foods or beverages capable of supporting rapid and progressive growth of micro-organisms which can cause food infections or food intoxications shall be stored in covered containers at appropriate temperatures. This requirement is not met as evidenced by: Deficient Practice Statement Based on observation, the licensee did not comply with the section cited above in all refrigerators and freezers where food was stored without a date on it identifying the date it was opened, which poses a potential health, safety or personal rights risk to persons in care.

Official plan of correction

POC Due Date: 09/26/2022 Plan of Correction Licensee shall date and securely close all foods stored in the refrigerators and the freezers.

Plan of correction recorded
Correction not verified in available records
View official report
Inspection
Facility condition and maintenanceType B
Official classification
Type B
Official code
87303(a)
Regulation authority
CCR

What the official deficiency says

The facility shall be clean, safe, sanitary and in good repair at all times. Maintenance shall include provision of maintenance services and procedures for the safety and well-being of residents, employees and visitors. This requirement is not met as evidenced by: Deficient Practice Statement Based on observation, the licensee did not comply with the section cited above because of the junk in the back yard on the ground, and because of the hazards created from the deteriorating physical plant that includes: rotted flooring and broken railings in the decking in ALL regions of the property, missing and ill-fitting gate latches, tripping hazards in the cement walkways, at least 6 doors inside and out that will not properly close, and at least 3 kitchen drawers coming apart, which pose a potential health, safety or personal rights risk to persons in care.

Official plan of correction

POC Due Date: 11/30/2021 Plan of Correction Provide proof in the form of pictures to LPA Sampair that all of the junk has been removed from the back yard and that the repairs inside and outside have been completed.

Plan of correction recorded
Correction not verified in available records
View official report

Source and limits

California Department of Social Services, Community Care Licensing Division. Public facility history is described by the source as a five-year window. Older records and previous-licensee history may require a regional-office request. Type 741 RCFE-CCRCs, nursing homes, and other care settings are excluded from this page.

Read the data methodology