Fire safety and emergency preparedness
Cited in 2 reports, with 3 deficiencies in total.
NEW HAVEN
2236 WHYTE PARK AVENUE, Walnut Creek CA 94595
6 bedsLatest official report May 29, 2026Licensed
Additional info
- Telephone
- (510) 965-5555
- Licensee
- HTEB INC
- Administrator
- ELIZABETH CORTES- PALAD
- Contact
- ELIZABETH CORTES- PALAD
- License first date
- May 13, 2019
- License effective date
- May 13, 2019
- District office
- OAKLAND ASC · (510) 286-4201
- Regional office
- 15
- Clients served
- 935 - ELDERLY
Summary
The available records show 2 Type A and 11 Type B deficiencies for this facility.
- Most recent inspection
- May 29, 2026
- Most recent deficiency
- May 29, 2026
No later report is available, so the records do not show what happened afterward.
What Type A and Type B mean
- Type A
- Violations of licensing requirements that, if not corrected, have a direct and immediate risk to the health, safety, or personal rights of persons in care.
- Type B
- Violations of licensing requirements that, without correction, could become a risk to the health, safety, or personal rights of persons in care.
Both classifications are published by California CDSS and are shown as published. SeniorLivingFacts does not rename them or add a severity level of its own.
At a glance
Counts cover the five-year public record. Typical figures are the median for the 391 Contra Costa County facilities licensed for 6 or fewer beds.
In the available public five-year record, CCLD published 8 reports for this facility: 8 inspections, 0 complaint investigations, and 0 licensing or administrative records.
Those records contain 2 Type A and 11 Type B deficiencies.
0 deficiencies have explicit official correction or clearance evidence in the loaded records.
- Official inspections
- 8
- Recorded deficiencies
- 13
- Type A deficiencies
- 2
- Type B deficiencies
- 11
- Substantiated complaints
- 0
- Repeated topics
- 1
More than the typical 5
1 in the last 12 months
Well above the typical 3
3 in the last 12 months
More than the typical 1
0 in the last 12 months
Well above the typical 2
3 in the last 12 months
Most this size also have none
0 in the last 12 months
Last 36 months
Repeated topics
Topics cited in more than one report during the last 36 months. A repeat may show a pattern worth asking about. Each date opens its report below.
Official report history
All preserved reports from the most recent to the oldest, sortable by report type.
Inspection
Staffing, personnel, and trainingType B
- Official classification
- Type B
- Official code
- 87412(f)
- Regulation authority
- CCR
What the official deficiency says
(f) All personnel records shall be available to the licensing agency to inspect, audit, and copy upon demand during normal business hours. Records may be removed if necessary for copying. Removal of records shall be subject to the following requirements: This requirement is not met as evidenced by: Deficient Practice Statement Based on record review, the licensee did not comply with the section cited above in one out of five staff files, because there is no file with the Administrator certificate or any other required document, which poses a potential health, safety, and personal rights risk to persons in care.
Official plan of correction
POC Due Date: 06/05/2026 Plan of Correction On or before the due date, the Administrator shall create and store at the facility a complete file with her Administrator certificate and all of the other required documents in it. On or before the due date, the Administrator shall inform LPA Sampair of the completion of this task.
Plan of correction recorded
Correction not verified in available records
Staffing, personnel, and trainingType B
- Official classification
- Type B
- Official code
- 1569.625(b)(2)
- Regulation authority
- HSC
What the official deficiency says
(2) In addition to paragraph (1), training requirements shall also include an additional 20 hours annually, eight hours of which shall be dementia care training, as required by subdivision (a) of Section 1569.626, and four hours of which shall be specific to postural supports, restricted health conditions, and hospice care, as required by subdivision (a) of Section 1569.696. This training shall be administered on the job, or in a classroom setting, or both, and may include online training. This requirement is not met as evidenced by: Deficient Practice Statement Based on record review, the licensee did not comply with the section cited above in 4 of 4 staff files. There was inadequate proof that 4 of 4 staff completed of the required 20 hours of training, which posesd a potential health, safety, and personal rights risk to persons in care.
Official plan of correction
POC Due Date: 06/05/2026 Plan of Correction On or before the due date, the Licensee shall provide proof of the training that was completed within the last year. For all of those staff members who have not completed the 20 hours of training, they shall complete it on or before the due date. The Licensee shall inform LPA Sampair of the completion on or before the due date.
Plan of correction recorded
Correction not verified in available records
Fire safety and emergency preparednessType B
- Official classification
- Type B
- Official code
- 1569.695(c)
- Regulation authority
- HSC
What the official deficiency says
(c) A facility shall conduct a drill at least quarterly for each shift. The type of emergency covered in a drill shall vary from quarter to quarter, taking into account different emergency scenarios. An actual evacuation of residents is not required during a drill. While a facility may provide an opportunity for residents to participate in a drill, it shall not require any resident participation. Documentation of the drills shall include the date, the type of emergency covered by the drill, and the names of staff participating in the drill. This requirement is not met as evidenced by: Deficient Practice Statement Based on record review, the licensee did not comply with the section cited above in 4 of the 4 quarters during the past year because they had no recorded proof of having conducted quarterly drills, which poses a potential safety risk to persons in care.
Official plan of correction
POC Due Date: 06/05/2026 Plan of Correction On or before the due date, the Licensee shall: print the emergency drill log, add the most recent drill to the log, and add it and additional copies of the log for future years into facility binder.
Plan of correction recorded
Correction not verified in available records
Inspection
Facility condition and maintenanceType A
- Official classification
- Type A
- Official code
- 87303(e)(2)
- Regulation authority
- CCR
What the official deficiency says
(e) Water supplies and plumbing fixtures shall be maintained as follows: (2) Faucets used by residents for personal care such as shaving and grooming shall deliver hot water. Hot water temperature controls shall be maintained to automatically regulate the temperature of hot water used by residents to attain a temperature of not less than 105 degree F (41 degrees C) and not more than 120 degree F (49 degrees C). This requirement is not met as evidenced by: Deficient Practice Statement Based on observation, the licensee did not comply with the section cited above in hot water temperature was 130 degrees, which poses an immediate health, safety or personal rights risk to persons in care.
Official plan of correction
POC Due Date: 05/10/2025 Plan of Correction Licensee shall reduce hot water temperature to safe range of 105 to 120 degrees Fahrenheit on or before due date and send picture proof to LPA.
Plan of correction recorded
Correction not verified in available records
Inspection
No deficiencies recorded in this report
Inspection
Fire safety and emergency preparednessType B
- Official classification
- Type B
- Official code
- 87203
- Regulation authority
- HSC
What the official deficiency says
87203 Fire Safety: All facilities shall be maintained in conformity with the regulations adopted by the State Fire Marshal for the protection of life and property against fire and panic. This requirement is not met as evidenced by: Deficient Practice Statement Based on observation, the licensee did not comply with the section cited above in 3 out of 3 fire extinguishers, which poses a potential health, safety or personal rights risk to persons in care.
Official plan of correction
POC Due Date: 05/20/2024 Plan of Correction On or before due date, Licensee shall send proof to LPA of the purchase of new or the service of existing fire extinguishers and that they have scheduled the service of or replacement of existing fire extinguishers on an annual basis.
Plan of correction recorded
Correction not verified in available records
Fire safety and emergency preparednessType B
- Official classification
- Type B
- Official code
- 1569.695(c)
- Regulation authority
- HSC
What the official deficiency says
(c) A facility shall conduct a drill at least quarterly for each shift. The type of emergency covered in a drill shall vary from quarter to quarter, taking into account different emergency scenarios. An actual evacuation of residents is not required during a drill. While a facility may provide an opportunity for residents to participate in a drill, it shall not require any resident participation. Documentation of the drills shall include the date, the type of emergency covered by the drill, and the names of staff participating in the drill. This requirement is not met as evidenced by: Deficient Practice Statement Based on record review, the licensee did not comply with the section cited above in 4 of 4 quarters and every shift, which poses a potential health, safety or personal rights risk to persons in care.
Official plan of correction
POC Due Date: 05/20/2024 Plan of Correction On or before due date, Licensee shall conduct emergency/disater drill for every shift and send proof to LPA.
Plan of correction recorded
Correction not verified in available records
Inspection
Licensing and administrationType B
- Official classification
- Type B
- Official code
- 87755(c)
- Regulation authority
- CCR
What the official deficiency says
87755 INSPECTION AUTHORITY OF THE LICENSING AGENCY (c) The licensing agency shall have the authority to inspect, audit, and copy resident or facility records upon demand during normal business hours. This requirement is not met as evidenced by: Deficient Practice Statement Based on record review, the licensee did not comply with the section cited above by not having facility, personnel, and resident records available for LPA to inspect during regular business hours, which poses a potential health, safety or personal rights risk to persons in care.
Official plan of correction
POC Due Date: 05/15/2023 Plan of Correction On or before due date, Licensee shall inform LPA that all facility, personnel, and resident records have been made available at the facility for LPA to inspect during regular business hours.
Plan of correction recorded
Correction not verified in available records
Inspection
Records and plan of operationType B
- Official classification
- Type B
- Official code
- 87208(a)(7)(A)
- Regulation authority
- CCR
What the official deficiency says
87208 PLAN OF OPERATION (a) Each facility shall have ... current ... (7) Sketches ... of ... (A) Building(s) ... including a floor plan that describes ... uses intended and a designation of the rooms ... for nonambulatory ... residents [and] (B) The grounds showing buildings, driveways, fences, storage areas, pools, gardens, recreation area and other space used by the residents. This requirement is not met as evidenced by: Deficient Practice Statement Based on observation, the licensee did not comply with the section cited above in 2 out of 2 facility sketches that were inaccurate, which poses a potential health, safety or personal rights risk to persons in care.
Official plan of correction
POC Due Date: 05/12/2023 Plan of Correction On or before due date, Licensee shall send updated sketches to LPA (Floor Plan and Yard Sketches) with the ASSEMBLY POINT added. The updated sketches must include: (A) Buildings with a floor plan that describes: uses intended and a designation of the rooms for nonambulatory and (B) The grounds showing buildings, driveways, fences, storage areas, gardens, recreation area, and other space used by the residents.
Plan of correction recorded
Correction not verified in available records
Medication handling and storageType A
- Official classification
- Type A
- Official code
- 87465(h)(5)
- Regulation authority
- CCR
What the official deficiency says
87465 INCIDENTAL MEDICAL AND DENTAL CARE SERVICES (h) The following requirements shall apply to medications which are centrally stored: (5) Each resident's medication shall be stored in its originally received container. No medications shall be transferred between containers. This requirement is not met as evidenced by: Deficient Practice Statement Based on observation, the licensee did not comply with the section cited above for all residents, which poses an immediate health, safety or personal rights risk to persons in care.
Official plan of correction
POC Due Date: 05/05/2023 Plan of Correction Medications returned to original containers during visit.
Plan of correction recorded
Correction not verified in available records
Inspection
Resident rightsType B
- Official classification
- Type B
- Official code
- 87468.1(a)(2)
- Regulation authority
- CCR
What the official deficiency says
(a) Residents in all residential care facilities for the elderly shall have all of the following personal rights: (2) To be accorded safe, healthful and comfortable accommodations, furnishings and equipment. This requirement is not met as evidenced by: Deficient Practice Statement Based on observation, the licensee did not comply with the section cited above which poses a potential health, safety or personal rights risk to persons in care.
Official plan of correction
POC Due Date: 05/11/2022 Plan of Correction Licensee shall improve facility Infection Control Practices with: (1) Routine symptom screening (+/- temperature and symptom check) and sign-in policy at entry for all staff, residents, and visitors. (2) Facility documenting daily temperature and COVID-19 symptom checks, and any change in condition for staff and residents. (3) Each staff and visitor shall wear a face covering, unless an individual's exemption applies, while in the facility.
Plan of correction recorded
Correction not verified in available records
Facility condition and maintenanceType B
- Official classification
- Type B
- Official code
- 87303(a)
- Regulation authority
- CCR
What the official deficiency says
The facility shall be clean, safe, sanitary and in good repair at all times. Maintenance shall include provision of maintenance services and procedures for the safety and well-being of residents, employees and visitors. This requirement is not met as evidenced by: Deficient Practice Statement Based on observation, the licensee did not comply with the section cited above in the facility exterior which poses a potential health, safety or personal rights risk to persons in care.
Official plan of correction
POC Due Date: 07/04/2022 Plan of Correction Licensee shall repair fence on west side of building, west side gate, and wooden deck railing, and remove building materials and other junk in the backyard. providing proof to the LPA by the POC due date.
Plan of correction recorded
Correction not verified in available records
Facility condition and maintenanceType B
- Official classification
- Type B
- Official code
- 87303(e)(5)
- Regulation authority
- CCR
What the official deficiency says
(e) Water supplies and plumbing fixtures shall be maintained as follows: (5) Non-skid mats or strips shall be used in all bathtubs and showers. This requirement is not met as evidenced by: Deficient Practice Statement Based on observation, the licensee did not comply with the section cited above which poses a potential health, safety or personal rights risk to persons in care.
Official plan of correction
POC Due Date: 05/11/2022 Plan of Correction Licensee shall replace all floor mats with non-skid mats in bathrooms and place non-skid strips or mats in all bathtubs and showers.
Plan of correction recorded
Correction not verified in available records
Fire safety and emergency preparednessType B
- Official classification
- Type B
- Official code
- 1569.695(a)(2)
- Regulation authority
- HSC
What the official deficiency says
(a) In addition to any other requirement of this chapter, a residential care facility for the elderly shall have an emergency and disaster plan that shall include, but not be limited to, all of the following: (2) Plans for the facility to be self-reliant for a period of not less than 72 hours immediately following any emergency or disaster, including, but not limited to, a short-term or long-term power failure. If the facility plans to shelter in place and one or more utilities, including water, sewer, gas, or electricity, is not available, the facility shall have a plan and supplies available to provide alternative resources during an outage. This requirement is not met as evidenced by: Deficient Practice Statement Based on observation and record review, the licensee did not comply with the section cited above which poses a potential health, safety or personal rights risk to persons in care.
Official plan of correction
POC Due Date: 05/11/2022 Plan of Correction Licensee shall update their Emergency/Disaster Plan to the latest version: LIC610E (3/19) and then obtain and store on premises an adequate supply of water (30 gallons) and non-perishable food for 10 people for 72 hours.
Plan of correction recorded
Correction not verified in available records
Inspection
No deficiencies recorded in this report
Source and limits
California Department of Social Services, Community Care Licensing Division. Public facility history is described by the source as a five-year window. Older records and previous-licensee history may require a regional-office request. Type 741 RCFE-CCRCs, nursing homes, and other care settings are excluded from this page.
Read the data methodology