Complaint
Allegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportATRIA VALLEY VIEW
1228 ROSSMOOR PARKWAY, Walnut Creek CA 94595
153 bedsLatest official report Jun 9, 2026Licensed
Additional info
- Telephone
- (925) 937-7300
- Licensee
- WG VALLEY VIEW SH LP; ATRIA MANAGEMENT CO LLC
- Administrator
- GREENE, KELLI
- Contact
- GREENE, KELLI
- License first date
- Jun 25, 1999
- License effective date
- Jun 25, 1999
- District office
- OAKLAND ASC · (510) 286-4201
- Regional office
- 15
- Clients served
- 985 - RCFE / HOSPICE
Summary
The available records show 2 Type B deficiencies for this facility.
- Most recent inspection
- Jun 9, 2026
- Most recent deficiency
- Oct 22, 2021
20 later reports, from Dec 30, 2021 through Jun 9, 2026, recorded no deficiencies, though the records do not say whether they were follow-ups.
What Type A and Type B mean
- Type A
- Violations of licensing requirements that, if not corrected, have a direct and immediate risk to the health, safety, or personal rights of persons in care.
- Type B
- Violations of licensing requirements that, without correction, could become a risk to the health, safety, or personal rights of persons in care.
Both classifications are published by California CDSS and are shown as published. SeniorLivingFacts does not rename them or add a severity level of its own.
At a glance
Counts cover the five-year public record. Typical figures are the median for the 35 Contra Costa County facilities licensed for 50 or more beds, except where too few exist to state one — those come from facilities with 7 or more beds.
In the available public five-year record, CCLD published 22 reports for this facility: 13 inspections, 8 complaint investigations, and 1 licensing or administrative record.
Those records contain 0 Type A and 2 Type B deficiencies.
0 deficiencies have explicit official correction or clearance evidence in the loaded records.
- Official inspections
- 13
- Recorded deficiencies
- 2
- Type A deficiencies
- 0
- Type B deficiencies
- 2
- Substantiated complaints
- 0
- Repeated topics
- 0
More than the typical 9
1 in the last 12 months
Fewer than the typical 7
0 in the last 12 months
Fewer than the typical 1
0 in the last 12 months
Fewer than the typical 4
0 in the last 12 months
Fewer than the typical 1
0 in the last 12 months
Last 36 months
Repeated topics
Topics cited in more than one report during the last 36 months. A repeat may show a pattern worth asking about. Each date opens its report below.
No topic repeats in the last 36 months
No deficiency topic appears in more than one report during that window. This does not establish that nothing repeated earlier in the five-year record, and it is not a statement about current conditions.
Official report history
All preserved reports from the most recent to the oldest, sortable by report type.
Complaint
Allegations0 substantiated · 3 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 0 unsubstantiated · 1 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 5 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 6 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
No deficiencies recorded in this report
Complaint
Resident rightsType B
- Official classification
- Type B
- Official code
- 87468.1(a)(1)
- Regulation authority
- CCR
What the official deficiency says
(a) Residents in all residential care facilities for the elderly shall have all of the following personal rights:(1) To be accorded dignity in their personal relationships with staff, residents, and other persons. This requirement was not met as evidenced by S1 admitting to verbally abusing R1 which posed a potential health & safety risk to residents in care
Official plan of correction
ED discussed the incident with S1, conducted in-service retraining on 09/23/21 regarding elder abuse. ED agreed to submit to CCLD on or before POC due date staff retraining certification from an accredited vendor on elder abuse.
Deadline recorded: Nov 8, 2021. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Nov 8, 2021
Correction not verified in available records
Incident reportingType B
- Official classification
- Type B
- Official code
- 87211(b)
- Regulation authority
- CCR
What the official deficiency says
Any suspected physical abuse that results in serious bodily injury of an elder or dependent adult shall be reported to the local ombudsman, the corresponding licensing agency, and the local law enforcement agency within two (2) hours as required by Welfare and Institutions Code Section 15630(b)(1) This requirement was not met as evidenced by SOC 341 not reported in a timely manner which posed a potential health & safety risk to residents in care
Official plan of correction
ED agreed to submit to CCLD on or before POC due date a self certification that staff will comply with Title 22 Section 87211 reporting requirements regulations.
Deadline recorded: Nov 8, 2021. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Nov 8, 2021
Correction not verified in available records
1 complaint has no published investigation report
The official record holds these complaints, but no investigation report was published for them. Their outcome is shown as the source recorded it.
- Aug 25, 2021 · Control 15-AS-20210622140830
Allegations0 substantiated · 0 unsubstantiated · 3 unfounded
Source and limits
California Department of Social Services, Community Care Licensing Division. Public facility history is described by the source as a five-year window. Older records and previous-licensee history may require a regional-office request. Type 741 RCFE-CCRCs, nursing homes, and other care settings are excluded from this page.
Read the data methodology