LOVING HANDS CARE HOME LLC

748 VAQUEROS AVE, Rodeo CA 94572

Facility 079200827 · RESIDENTIAL CARE ELDERLY (740)

6 bedsLatest official report Feb 3, 2026Licensed

Additional info
Licensee
LOVING HANDS CARE HOME LLC
Administrator
SAN DIEGO-TOMAS, CECILIA
Contact
SAN DIEGO-TOMAS, CECILIA
License first date
Jan 25, 2019
License effective date
Jan 25, 2019
District office
OAKLAND ASC · (510) 286-4201
Regional office
15
Clients served
935 - ELDERLY

Summary

The available records show 3 Type A and 13 Type B deficiencies for this facility.

Most recent inspection
Feb 3, 2026
Most recent deficiency
Feb 3, 2026

No later report is available, so the records do not show what happened afterward.

What Type A and Type B mean
Type A
Violations of licensing requirements that, if not corrected, have a direct and immediate risk to the health, safety, or personal rights of persons in care.
Type B
Violations of licensing requirements that, without correction, could become a risk to the health, safety, or personal rights of persons in care.

Both classifications are published by California CDSS and are shown as published. SeniorLivingFacts does not rename them or add a severity level of its own.

At a glance

Counts cover the five-year public record. Typical figures are the median for the 391 Contra Costa County facilities licensed for 6 or fewer beds.

In the available public five-year record, CCLD published 9 reports for this facility: 5 inspections, 4 complaint investigations, and 0 licensing or administrative records.

Those records contain 3 Type A and 13 Type B deficiencies.

2 deficiencies have explicit official correction or clearance evidence in the loaded records.

Official inspections
5

About the same as most this size

1 in the last 12 months

Recorded deficiencies
16

Well above the typical 3

3 in the last 12 months

Type A deficiencies
3

More than the typical 1

0 in the last 12 months

Type B deficiencies
13

Well above the typical 2

3 in the last 12 months

Substantiated complaints
0

Most this size also have none

0 in the last 12 months

Repeated topics
1

Last 36 months

Repeated topics

Topics cited in more than one report during the last 36 months. A repeat may show a pattern worth asking about. Each date opens its report below.

Official report history

All preserved reports from the most recent to the oldest, sortable by report type.

Inspection
Facility condition and maintenanceType B
Official classification
Type B
Official code
87303(e)(2)
Regulation authority
CCR

What the official deficiency says

(2) Faucets used by residents for personal care such as shaving and grooming shall deliver hot water. Hot water temperature controls shall be maintained to automatically regulate the temperature of hot water used by residents to attain a temperature of not less than 105 degree F (41 degrees C) and not more than 120 degree F (49 degrees C). This requirement is not met as evidenced by: Deficient Practice Statement Based on observation, the licensee did not comply with the section cited above by having the water temperature at 95.4 which poses a potential health and safety risk to persons in care.

Official plan of correction

POC Due Date: 02/06/2026 Plan of Correction Administrator agreed, to have the water temperature adjusted to attain a temperature between 105 degree F to 120 degree F. Administrator will submit a photo of the water temperature to the department by the POC date.

Plan of correction recorded
Correction not verified in available records
View official report
Facility condition and maintenanceType B
Official classification
Type B
Official code
87307(d)(6)
Regulation authority
CCR

What the official deficiency says

(6) All outdoor and indoor passageways and stairways shall be kept free of obstruction. This requirement is not met as evidenced by: Deficient Practice Statement Based on observation, the licensee did not comply with the section cited above by having 2 metal poles sticking up out of the ground in the backyard one with wires hanging out which poses a potential health and safety risk to persons in care.

Official plan of correction

POC Due Date: 02/13/2026 Plan of Correction Administrator agreed to have the 2 poles removed, and submit photos to the Department by the POC date.

Plan of correction recorded
Correction not verified in available records
View official report
Records and plan of operationType B
Official classification
Type B
Official code
87506(b)
Regulation authority
CCR

What the official deficiency says

(b) Each resident's record shall contain at least the following information: This requirement is not met as evidenced by: Deficient Practice Statement Based on record review, the licensee did not comply with the section cited above in having R1, R2 and R3 file missing forms R1 missing consent for medical treatments, personal rights, R2 missing personal rights and R3 missing consent for emergency medical treatment, appraisal needs and service plan, personal rights and safeguards (belongings) which poses a potential health and safety risk to persons in care.

Official plan of correction

POC Due Date: 02/13/2026 Plan of Correction Administrator agrees to review resident file and update all required forms and submit a self certification to CCLD by the POC date.

Plan of correction recorded
Correction not verified in available records
View official report
Complaint

Allegations0 substantiated · 1 unsubstantiated · 0 unfounded

No deficiencies recorded in this report
Complaint

Allegations0 substantiated · 2 unsubstantiated · 0 unfounded

No deficiencies recorded in this report
Complaint

Allegations0 substantiated · 3 unsubstantiated · 0 unfounded

No deficiencies recorded in this report
Inspection
Facility condition and maintenanceType A
Official classification
Type A
Official code
87303(e)(2)
Regulation authority
CCR

What the official deficiency says

(e) Water supplies and plumbing fixtures shall be maintained as follows: (2) Faucets used by residents for personal care such as shaving and grooming shall deliver hot water. Hot water temperature controls shall be maintained to automatically regulate the temperature of hot water used by residents to attain a temperature of not less than 105 degree F (41 degrees C) and not more than 120 degree F (49 degrees C). This requirement is not met as evidenced by: Deficient Practice Statement Based on observation, the licensee did not comply with the section cited above by having water temperature at 135 degrees F which poses an immediate health and safety risk to persons in care.

Official plan of correction

POC Due Date: 01/15/2025 Plan of Correction Administrator agreed to turn down the water heater and submit a video to the Department showing the water temperature by the POC date.

Plan of correction recorded
Correction not verified in available records
View official report
Facility condition and maintenanceType B
Official classification
Type B
Official code
87303(a)
Regulation authority
CCR

What the official deficiency says

(a) The facility shall be clean, safe, sanitary and in good repair at all times. Maintenance shall include provision of maintenance services and procedures for the safety and well-being of residents, employees and visitors. This requirement is not met as evidenced by: Deficient Practice Statement Based on observation, the licensee did not comply with the section cited above by having a leaking faucet located in bathroom #1 which poses a potential health and safety risk to persons in care.

Official plan of correction

POC Due Date: 01/30/2025 Plan of Correction Administrator agreed to have a plumber repair or replace the faucet in the shower and submit a picture of the receipt and the faucet once repaired/replaced to the Department by the POC date.

Plan of correction recorded
Correction not verified in available records
View official report
Facility condition and maintenanceType B
Official classification
Type B
Official code
87303(c)
Regulation authority
CCR

What the official deficiency says

(c) All window screens shall be clean and maintained in good repair. This requirement is not met as evidenced by: Deficient Practice Statement Based on observation, the licensee did not comply with the section cited above by having the screen door leading to the backyard tapped and a window screen on the left side of the house in disrepair which poses a potential health and safety or risk to persons in care.

Official plan of correction

POC Due Date: 01/30/2025 Plan of Correction Administrator agreed to have the screen door and window screens replaced and submit photos to the Department by the POC date.

Plan of correction recorded
Correction not verified in available records
View official report
Staffing, personnel, and trainingType B
Official classification
Type B
Official code
87412(d)
Regulation authority
CCR

What the official deficiency says

(d) The licensee shall maintain documentation that an administrator has met the certification requirements specified in Section 87406, Administrator Certification Requirements or the recertification requirements in Section 87407, Administrator Recertification Requirements. This requirement is not met as evidenced by: Deficient Practice Statement Based on observation. the licensee did not comply with the section cited above by having an expired Administrator Certification which poses a potential health and safety risk to persons in care.

Official plan of correction

POC Due Date: 01/30/2025 Plan of Correction Administrator agreed to provide a copy of a current Administrator Certificate to the Department by the POC date.

Plan of correction recorded
Correction not verified in available records
View official report
Staffing, personnel, and trainingType B
Official classification
Type B
Official code
87412(a)
Regulation authority
CCR

What the official deficiency says

(a) The licensee shall ensure that personnel records are maintained on the licensee, administrator and each employee. Each personnel record shall contain the following information: This requirement is not met as evidenced by: Deficient Practice Statement Based on observation and record review, the licensee did not comply with the section cited above by not having complete Administrator and staff files which poses a potential health and safety risk to persons in care.

Official plan of correction

POC Due Date: 01/30/2025 Plan of Correction Administrator agreed to read the regulation and update all staff files and submit a sample copy to the Department by the POC date.

Plan of correction recorded
Correction not verified in available records
View official report
Fire safety and emergency preparednessType B
Official classification
Type B
Official code
87203
Regulation authority
CCR

What the official deficiency says

87203 Fire Safety All facilities shall be maintained in conformity with the regulations adopted by the State Fire Marshal for the protection of life and property against fire and panic. This requirement is not met as evidenced by: This requirement is not met as evidenced by: Deficient Practice Statement Based on observation, the licensee did not comply with the section cited above by having fire extinguishers without tags or purchase receipt taped on the cylinder to show date of purchase or when last inspected which poses a potential health and safety or personal rights risk to persons in care.

Official plan of correction

POC Due Date: 01/20/2025 Plan of Correction Administrator agreed to tape the purchase receipt on the cylinder and provide a copy to the Department or have the fire extinguishers replaced and tagged. by the POC date.

Plan of correction recorded
Correction not verified in available records
View official report
Inspection
Background checksType B
Official classification
Type B
Official code
87355(e)(1)
Regulation authority
CCR

What the official deficiency says

All individuals subject to a criminal record review.... shall prior to working, residing or volunteering in a licensed facility: (1) ...the Department. Criminal Record Clearance. Prior to working, residing or volunteering in a licensed facility, all individuals subject to ...transfer of a ... This requirement is not met as evidenced by: Licensee failed to ensure all staff had a criminal record clearance. LPA observed S1 did not have a criminal record clearance, which poses an immediate safety risk to residents in care.

Official plan of correction

Administrator will submit evidence that S1 will not work until criminal record clearance is obtained, proof of criminal record clearance and agree to have all future employee obtain criminal record clearance prior to working at facility and submit to CCL by POC date. A civil penalty of $200 is being assessed today.

Deadline recorded: Dec 20, 2024. A deadline is not proof that correction was completed.

Plan of correction recorded
Correction deadline recordedDeadline Dec 20, 2024
Correction not verified in available records
View official report
Inspection
Facility condition and maintenanceType B
Official classification
Type B
Official code
87303(a)
Regulation authority
CCR

What the official deficiency says

The facility shall be clean, safe, sanitary and in good repair at all times. Maintenance shall include provision of maintenance services and procedures for the safety and well-being of residents, employees and visitors. This requirement is not met as evidenced by: Deficient Practice Statement Based on observation, the licensee did not comply with the section cited above by having 2 ladders, buckets, bedframes, concrete mix, paint, shovel, wood pallets, wood boards with nails, hoyer lyft, large umbrella frame located in the backyard, which poses a potential health and safety risk to persons in care.

Official plan of correction

POC Due Date: 01/22/2024 Plan of Correction Administrator agreed to have 2 ladders, buckets, bedframes, concrete mix, paint, shovel, wood pallets, wood boards with nails, hoyer lyft, large umbrella frame removed from the backyard and email photos to CCLD by the POC date.

Plan of correction recorded
Correction not verified in available records
View official report
Complaint

Allegations0 substantiated · 1 unsubstantiated · 0 unfounded

No deficiencies recorded in this report
Inspection
Fire safety and emergency preparednessType A
Official classification
Type A
Official code
87202(a)
Regulation authority
CCR

What the official deficiency says

(a) All facilities shall maintain a fire clearance approved by the city, county, or city and county fire department or district providing fire protection services, or the State Fire Marshal. Prior to accepting or retaining any of the following types of persons, the applicant or licensee shall notify the licensing agency and obtain an appropriate fire clearance approved by the city, county, or city and county fire department or district providing fire protection services, or the State Fire Marshal: Deficient Practice Statement Based on record review, the licensee did not comply with the section cited above by locking 2 side gates and 1 in the backyard which poses an immediate health and safety risk to persons in care.

Official plan of correction

POC Due Date: 02/02/2023 Plan of Correction Staff removed lock during inspection. Deficiency cleared. Civil penalty of $500 is being assessed.

Official record says corrected or clearedOn or before Feb 1, 2023
Plan of correction recorded
View official report
Dementia careType A
Official classification
Type A
Official code
87705(f)(1)(2)
Regulation authority
CCR

What the official deficiency says

87705 Care of Persons with Dementia (f) The following shall be stored inaccessible to residents with dementia: (1) Knives, matches, firearms, tools and other items that could constitute a danger to the resident(s). (2) Over-the-counter medication, nutritional supplements or vitamins, alcohol, cigarettes, and toxic substances such as certain plants, gardening supplies, cleaning supplies and disinfectants. This requirement is not met as evidenced by: Deficient Practice Statement Based on observation, the licensee cleaning supplies and sharps, located in a unlocked kitchen cabinet. The licensee did not comply with the section cited above which poses an immediate health and safety risk to persons in care.

Official plan of correction

POC Due Date: 02/02/2023 Plan of Correction Caregiver locked the kitchen cabinet, deficiency cleared during visit.

Official record says corrected or clearedRecorded in report dated Feb 1, 2023
Plan of correction recorded
View official report
Records and plan of operationType B
Official classification
Type B
Official code
87506(a)
Regulation authority
CCR

What the official deficiency says

87506(a) Resident Records (a) The licensee shall ensure that a separate, complete, and current record is maintained for each resident in the facility or in a central administrative... This requirement was not met as evidence by: This requirement is not met as evidenced by: Deficient Practice Statement Based on LPAs observation licensee did not comply with the section cited above by not having residents’ R1,R2, R3, R4, R5 and R6 records not completed which poses a potential health and safety risk to residents in care.

Official plan of correction

POC Due Date: 02/08/2023 Plan of Correction Licensee agreed to submit a written doctors order for bedrails for R1, R2, R3 R4, R5 and R6 to CCLD no later than the POC date.

Plan of correction recorded
Correction not verified in available records
View official report
Health conditions and treatmentsType B
Official classification
Type B
Official code
87608(a)(3)
Regulation authority
CCR

What the official deficiency says

(a) Based on the individual's preadmission appraisal, and subsequent changes to that appraisal, the facility shall provide ... Postural supports may be... (3) A written order from a physician indicating... postural support shall be maintained... require other additional ... This requirement is not met as evidenced by: Deficient Practice Statement Based on LPAs observation licensee did not comply with the section cited above by not having a written order for bed rails for R1, R2, R3, R4, R5 and R6 from a physician which poses a potential health and safety risk to residents in care.

Official plan of correction

POC Due Date: 02/08/2023 Plan of Correction Licensee agreed to submit a written doctors order for bedrails for R1, R2, R3, R4, R5 and R6 to CCLD no later than the POC date.

Plan of correction recorded
Correction not verified in available records
View official report
Not classified in the sourceType B
Official classification
Type B
Official code
80086(a)(c)
Regulation authority
CCR

What the official deficiency says

Alterations to Existing Building or New Facilities (a) Prior to construction or alterations, all licensees shall notify the licensing agency of the proposed change . . . (c) Prior to construction or alterations, state or local law requires that all facilities secure a building permit. This requirement is not met as evidenced by: Deficient Practice Statement Based on observation, the licensee did not comply with the section cited above by alterations to garage, which poses a potential health, safety or personal rights risk to persons in care.

Official plan of correction

POC Due Date: 02/15/2023 Plan of Correction Administrator agreed to provide a permit for the alterations completed in the garage to CCLD no later than the POC date

Plan of correction recorded
Correction not verified in available records
View official report
1 complaint has no published investigation report

The official record holds these complaints, but no investigation report was published for them. Their outcome is shown as the source recorded it.

  • Sep 21, 2021 · Control 15-AS-20210503162616

    Allegations0 substantiated · 2 unsubstantiated · 0 unfounded

Source and limits

California Department of Social Services, Community Care Licensing Division. Public facility history is described by the source as a five-year window. Older records and previous-licensee history may require a regional-office request. Type 741 RCFE-CCRCs, nursing homes, and other care settings are excluded from this page.

Read the data methodology