Staffing, personnel, and training
Cited in 3 reports, with 4 deficiencies in total.
STUART HOUSE, THE
3067 BELFAST WAY, Richmond CA 94806
6 bedsLatest official report Aug 5, 2026Licensed
Additional info
- Telephone
- (510) 262-0206
- Licensee
- PAMELA GREEN
- Administrator
- PAMELA GREEN
- Contact
- PAMELA GREEN
- License first date
- Jul 22, 2013
- License effective date
- Jul 22, 2013
- District office
- OAKLAND ASC · (510) 286-4201
- Regional office
- 15
- Clients served
- 935 - ELDERLY
Summary
The available records show 5 Type A and 12 Type B deficiencies for this facility.
- Most recent inspection
- Aug 5, 2026
- Most recent deficiency
- Aug 5, 2026
No later report is available, so the records do not show what happened afterward.
What Type A and Type B mean
- Type A
- Violations of licensing requirements that, if not corrected, have a direct and immediate risk to the health, safety, or personal rights of persons in care.
- Type B
- Violations of licensing requirements that, without correction, could become a risk to the health, safety, or personal rights of persons in care.
Both classifications are published by California CDSS and are shown as published. SeniorLivingFacts does not rename them or add a severity level of its own.
At a glance
Counts cover the five-year public record. Typical figures are the median for the 391 Contra Costa County facilities licensed for 6 or fewer beds.
In the available public five-year record, CCLD published 13 reports for this facility: 8 inspections, 5 complaint investigations, and 0 licensing or administrative records.
Those records contain 5 Type A and 12 Type B deficiencies.
2 deficiencies have explicit official correction or clearance evidence in the loaded records.
- Official inspections
- 8
- Recorded deficiencies
- 17
- Type A deficiencies
- 5
- Type B deficiencies
- 12
- Substantiated complaints
- 2
- Repeated topics
- 4
More than the typical 5
1 in the last 12 months
Well above the typical 3
3 in the last 12 months
More than the typical 1
2 in the last 12 months
Well above the typical 2
1 in the last 12 months
Most this size have none
0 in the last 12 months
Last 36 months
Repeated topics
Topics cited in more than one report during the last 36 months. A repeat may show a pattern worth asking about. Each date opens its report below.
Facility condition and maintenance
Cited in 2 reports, with 2 deficiencies in total.
Hazardous items and storage
Cited in 2 reports, with 2 deficiencies in total.
Medication handling and storage
Cited in 2 reports, with 2 deficiencies in total.
Official report history
All preserved reports from the most recent to the oldest, sortable by report type.
Inspection
Facility condition and maintenanceType B
- Official classification
- Type B
- Official code
- 87303(a)
- Regulation authority
- CCR
What the official deficiency says
(a) The facility shall be clean, safe, sanitary and in good repair at all times. Maintenance shall include provision of maintenance services and procedures for the safety and well-being of residents, employees and visitors. This requirement is not met as evidenced by: Deficient Practice Statement Based on observation, the licensee did not comply with the section cited above by having shovel, waterhose, boxes, paint cans located in the side yard, which poses a potential health and safety risk to persons in care.
Official plan of correction
POC Due Date: 08/21/2026 Plan of Correction Administrator agreed to remove items and submit photos to the Department by the POC date.
Plan of correction recorded
Correction not verified in available records
Hazardous items and storageType A
- Official classification
- Type A
- Official code
- 87309(a)
- Regulation authority
- CCR
What the official deficiency says
(a) Except as specified in subsection (b), the licensee shall ensure that disinfectants, cleaning solutions, poisonous substances, knives, matches, tools, sharp objects, and other similar items which could pose a danger to residents are in locked storage and are not left unattended if outside the locked storage. This requirement is not met as evidenced by: Deficient Practice Statement Based on observation, the licensee did not comply with the section cited above by having 2 knives unlocked in a drawer and tools screwdriver and sharp objects which poses an immediate health and safety risk to persons in care.
Official plan of correction
POC Due Date: 08/06/2026 Plan of Correction Administrator agreed to lock the knives and remove the tools and submit photos to the Department by the POC date.
Plan of correction recorded
Correction not verified in available records
Medication handling and storageType A
- Official classification
- Type A
- Official code
- 87465(h)(2)
- Regulation authority
- CCR
What the official deficiency says
(h) The following requirements shall apply to medications which are centrally stored: (2) Centrally stored medicines shall be kept in a safe and locked place that is not accessible to persons other than employees responsible for the supervision of the centrally stored medication This requirement is not met as evidenced by: Deficient Practice Statement Based on observation, the licensee did not comply with the section cited above by having unlocked medication located in the family room unlocked and pre-poured which poses an immediate health and safety risk to persons in care.
Official plan of correction
POC Due Date: 08/06/2026 Plan of Correction Administrator removed medication and locked it up during visit. DEFICIENCY CLEARED DURING VISIT.
Official record says corrected or clearedRecorded in report dated Aug 5, 2026
Plan of correction recorded
Inspection
Staffing, personnel, and trainingType B
- Official classification
- Type B
- Official code
- 87412(a)
- Regulation authority
- CCR
What the official deficiency says
(a) The licensee shall ensure that personnel records are maintained on the licensee, administrator and each employee. Each personnel record shall contain the following information: This requirement is not met as evidenced by: Deficient Practice Statement Based on interview, the licensee did not comply with the section cited above by not having staff records maintained at the facility which poses a potential health and safety risk to persons in care.
Official plan of correction
POC Due Date: 08/07/2025 Plan of Correction Administrator agreed to read the regulation and create staff files for each staff member and email a copy to the department by the POC date.
Plan of correction recorded
Correction not verified in available records
Staffing, personnel, and trainingType B
- Official classification
- Type B
- Official code
- 1569.625(b)(2)
- Regulation authority
- HSC
What the official deficiency says
(2) In addition to paragraph (1), training requirements shall also include an additional 20 hours annually, eight hours of which shall be dementia care training, as required by subdivision (a) of Section 1569.626, and four hours of which shall be specific to postural supports, restricted health conditions, and hospice care, as required by subdivision (a) of Section 1569.696. This training shall be administered on the job, or in a classroom setting, or both, and may include online training. This requirement is not met as evidenced by: Deficient Practice Statement Based on interview, the licensee did not comply with the section cited above by not having staff conduct yearly trainings which poses a potential health and safety or personal rights risk to persons in care.
Official plan of correction
POC Due Date: 08/07/2025 Plan of Correction Administrator agreed to have each staff member complete yearly training and email a copy of staff record of completion by the POC date.
Plan of correction recorded
Correction not verified in available records
Hazardous items and storageType A
- Official classification
- Type A
- Official code
- 87309(a)
- Regulation authority
- CCR
What the official deficiency says
(a) Except as specified in subsection (b), the licensee shall ensure that disinfectants, cleaning solutions, poisonous substances, knives, matches, tools, sharp objects, and other similar items which could pose a danger to residents are in locked storage and are not left unattended if outside the locked storage. This requirement is not met as evidenced by: Deficient Practice Statement Based on observation, the licensee did not comply with the section cited above by having tools such as box cutter, screw drivers which poses an immediate health and safety risk to persons in care.
Official plan of correction
POC Due Date: 07/17/2025 Plan of Correction Administrator locked items and agreed to keep all sharp objects locked at all times. DEFICIENCY CLEARED DURING VISIT.
Official record says corrected or clearedRecorded in report dated Jul 16, 2025
Plan of correction recorded
Medication handling and storageType A
- Official classification
- Type A
- Official code
- 87465(h)(2)
- Regulation authority
- CCR
What the official deficiency says
87465 Incidental Medical and Dental Care (h) The following requirements shall apply to medications which are centrally stored: (2) Centrally stored medicines shall be kept in a safe and locked place that is not accessible to persons other than employees responsible for the supervision of the centrally stored medication This requirement is not met as evidenced by: Deficient Practice Statement Based on observation, the licensee did not comply with the section cited above. LPA observed unlocked central storage for medications which poses an immediate health risk to persons in care.
Official plan of correction
POC Due Date: 07/18/2025 Plan of Correction Administrator locked medication during visit. Licensee to read regulation and self certify and submit to the department by the POC date.
Corrective action observedRecorded in report dated Jul 16, 2025
Plan of correction recorded
Fire safety and emergency preparednessType B
- Official classification
- Type B
- Official code
- 1569.695(c)
- Regulation authority
- CCR
What the official deficiency says
(c) A facility shall conduct a drill at least quarterly for each shift. The type of emergency covered in a drill shall vary from quarter to quarter, taking into account different emergency scenarios. An actual evacuation of residents is not required during a drill. While a facility may provide an opportunity for residents to participate in a drill, it shall not require any resident participation. Documentation of the drills shall include the date, the type of emergency covered by the drill, and the names of staff participating in the drill. This requirement is not met as evidenced by: Deficient Practice Statement Based on interview, the licensee did not comply with the section cited above by not conducting emergency disaster drills quarterly which poses a potential health and safety risk to persons in care.
Official plan of correction
POC Due Date: 07/23/2025 Plan of Correction Administrator agreed to conduct a disaster drill, document and email a copy of document to the department no later than the POC date.
Plan of correction recorded
Correction not verified in available records
Resident rightsType B
- Official classification
- Type B
- Official code
- 87467(a)(3)
- Regulation authority
- CCR
What the official deficiency says
(a) Prior to, or within two weeks of the resident's admission, the licensee shall arrange a meeting with the resident, the resident's representative, if any, appropriate facility staff, and a representative of the resident's home health agency, if any, and any other appropriate parties, to prepare a written record of the care the resident will receive in the facility, and the resident's preferences regarding the services provided at the facility. (3) The licensee shall arrange a meeting with the resident and appropriate individuals identified in Section 87467(a)(1) to review and revise the written record as specified, when there is a significant change in the resident's condition, or once every 12 months, whichever occurs first. Significant changes shall include, but not be limited to occurrences specified in Section 87463, Reappraisals. This requirement is not met as evidenced by: Deficient Practice Statement Based on record review, the licensee did not comply with the section cited above by not having current reappraisal needs and service plans, current physician reports, consent for medical treatment and safe guards for residents which poses a potential health and safety risk to persons in care.
Official plan of correction
POC Due Date: 08/07/2025 Plan of Correction Administrator agreed to obtain current reappraisal needs and service plans, current physician reports, consent for medical treatment and safe guards for R1 R2 and R3. Administrator will submit the documents to the department by POC date.
Plan of correction recorded
Correction not verified in available records
Inspection
No deficiencies recorded in this report
Inspection
Staffing, personnel, and trainingType B
- Official classification
- Type B
- Official code
- 87412(a)
- Regulation authority
- CCR
What the official deficiency says
(a) The licensee shall ensure that personnel records are maintained on the licensee, administrator and each employee. Each personnel record shall contain the following information: This requirement is not met as evidenced by: Deficient Practice Statement Based on observation and record review, the licensee did not comply with the section cited above in having staff records incomplete which poses a potential health and safety risk to persons in care.
Official plan of correction
POC Due Date: 08/15/2024 Plan of Correction Administrator agreed to complete staff files and submit a copy of 2 staff files and read and understand regulation and submit self-certification to CCLD by POC date.
Plan of correction recorded
Correction not verified in available records
Inspection
Licensing and administrationType B
- Official classification
- Type B
- Official code
- 1569.618(c)(3)
- Regulation authority
- HSC
What the official deficiency says
(c) The facility shall employ, and the administrator shall schedule, a sufficient number of staff members to do all of the following: (3) Ensure that at least one staff member who has cardiopulmonary resuscitation (CPR) training and first aid training is on duty and on the premises at all times. This paragraph shall not be construed to require staff to provide CPR. This requirement is not met as evidenced by: Deficient Practice Statement Based on observation and record review, the licensee did not comply with the section cited above in having staff with current first aid certification which poses a potential health, safety or personal rights risk to persons in care.
Official plan of correction
POC Due Date: 10/02/2023 Plan of Correction Administrator agreed to get all staff first aid certified and submit copy of certification to CCLD by POC date.
Plan of correction recorded
Correction not verified in available records
Staffing, personnel, and trainingType B
- Official classification
- Type B
- Official code
- 87412(a)
- Regulation authority
- CCR
What the official deficiency says
(a) The licensee shall ensure that personnel records are maintained on the licensee, administrator and each employee. Each personnel record shall contain the following information: This requirement is not met as evidenced by: Deficient Practice Statement Based on observation and record review, the licensee did not comply with the section cited above in having staff records complete which poses a potential health, safety or personal rights risk to persons in care.
Official plan of correction
POC Due Date: 10/02/2023 Plan of Correction Administrator agreed to complete staff files and submit self-certification to CCLD by POC date.
Plan of correction recorded
Correction not verified in available records
Records and plan of operationType B
- Official classification
- Type B
- Official code
- 87506(b)
- Regulation authority
- CCR
What the official deficiency says
(b) Each resident's record shall contain at least the following information: This requirement is not met as evidenced by: Deficient Practice Statement Based on observation and record review, the licensee did not comply with the section cited above in having resident records completed which poses a potential health, safety or personal rights risk to persons in care.
Official plan of correction
POC Due Date: 10/02/2023 Plan of Correction Administrator agreed to complete resident files and submit self-certification that the resident files are complete.
Plan of correction recorded
Correction not verified in available records
Inspection
No deficiencies recorded in this report
Inspection
No deficiencies recorded in this report
Inspection
Dementia careType A
- Official classification
- Type A
- Official code
- 87705(F)(1)
- Regulation authority
- CCR
What the official deficiency says
87705 Care of Persons with Dementia (f) The following shall be stored inaccessible to residents with dementia: (1) Knives, matches, firearms, tools and other items that could constitute a danger to the resident(s). This requirement is not met as evidenced by: Deficient Practice Statement Based on observation, the licensee did not comply to residents with the section cited above by having knives, ladders, shovels, and a rake unlocked and accessible which poses an immediate health and safety to persons in care.
Official plan of correction
POC Due Date: 05/24/2022 Plan of Correction Administrator agreed to lock knives and put shovels and ladders in garage and provide photos to CCLD no later than the POC date.
Plan of correction recorded
Correction not verified in available records
Source and limits
California Department of Social Services, Community Care Licensing Division. Public facility history is described by the source as a five-year window. Older records and previous-licensee history may require a regional-office request. Type 741 RCFE-CCRCs, nursing homes, and other care settings are excluded from this page.
Read the data methodology