Complaint
Allegations0 substantiated · 2 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportCHATEAU III
175 CLEAVELAND ROAD, Pleasant Hill CA 94523
175 bedsLatest official report Nov 18, 2025Licensed
Additional info
- Telephone
- (925) 935-1001
- Licensee
- CARLTON SENIOR LIVING, LLC
- Administrator
- TRACEY INGLEMAN
- Contact
- TRACEY INGLEMAN
- License first date
- Aug 1, 1997
- License effective date
- Aug 1, 1997
- District office
- OAKLAND ASC · (510) 286-4201
- Regional office
- 15
- Clients served
- 935 - ELDERLY
Summary
The available records show 1 Type A and 3 Type B deficiencies for this facility.
- Most recent inspection
- Aug 6, 2025
- Most recent deficiency
- Sep 4, 2025
1 later report, on Nov 18, 2025, recorded no deficiencies, though the records do not say whether they were follow-ups.
What Type A and Type B mean
- Type A
- Violations of licensing requirements that, if not corrected, have a direct and immediate risk to the health, safety, or personal rights of persons in care.
- Type B
- Violations of licensing requirements that, without correction, could become a risk to the health, safety, or personal rights of persons in care.
Both classifications are published by California CDSS and are shown as published. SeniorLivingFacts does not rename them or add a severity level of its own.
At a glance
Counts cover the five-year public record. Typical figures are the median for the 35 Contra Costa County facilities licensed for 50 or more beds, except where too few exist to state one — those come from facilities with 7 or more beds.
In the available public five-year record, CCLD published 14 reports for this facility: 9 inspections, 5 complaint investigations, and 0 licensing or administrative records.
Those records contain 1 Type A and 3 Type B deficiencies.
2 deficiencies have explicit official correction or clearance evidence in the loaded records.
- Official inspections
- 9
- Recorded deficiencies
- 4
- Type A deficiencies
- 1
- Type B deficiencies
- 3
- Substantiated complaints
- 2
- Repeated topics
- 0
About the same as most this size
0 in the last 12 months
Fewer than the typical 7
1 in the last 12 months
About the same as most this size
0 in the last 12 months
Fewer than the typical 4
1 in the last 12 months
More than the typical 1
1 in the last 12 months
Last 36 months
No inspection in the last 12 months, so a zero above means no record rather than a clean visit.
Repeated topics
Topics cited in more than one report during the last 36 months. A repeat may show a pattern worth asking about. Each date opens its report below.
No topic repeats in the last 36 months
No deficiency topic appears in more than one report during that window. This does not establish that nothing repeated earlier in the five-year record, and it is not a statement about current conditions.
Official report history
All preserved reports from the most recent to the oldest, sortable by report type.
Complaint
Allegations1 substantiated · 1 unsubstantiated · 0 unfounded · 1 cited
Resident rightsType B
- Official classification
- Type B
- Official code
- 87468.2(a)(25)
- Regulation authority
- CCR
What the official deficiency says
87468.2 Additional Personal Rights of Residents in Privately Operated Facilities (a) Personal Rights of Residents in All Facilities, residents in privately operated residential care facilities for the elderly shall have all of the following personal rights: (25) To protection of their property from theft or loss according to Health and Safety Code sections 1569.152, 1569.153, and 1569.154. This requirement is not met as evidenced by: Based on record review and interviews, the licensee did not comply with the section cited above in by not protecting residents' property from theft or loss according to Health and Safety Code which poses a potential health, safety or personal rights risk to persons in care.
Official plan of correction
Administrator conducted Vet Training on elder abuse, personal rights in July 2025. In addition, new hire training covers elder abuse and resident's rights. DOJ roster is checked monthly. LPA reviewed all documents. Deficiency cleared.
Deadline recorded: Sep 5, 2025. A deadline is not proof that correction was completed.
Official record says corrected or clearedOn or before Sep 4, 2025
Correction deadline recordedDeadline Sep 5, 2025
Complaint
Allegations0 substantiated · 7 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations1 substantiated · 1 unsubstantiated · 0 unfounded
Facility condition and maintenanceType B
- Official classification
- Type B
- Official code
- 87303(a)
- Regulation authority
- CCR
What the official deficiency says
87303 Maintenance and Operation (a) The facility....and in good repair at all times....procedures for the safety and well-being of residents, employees and visitors. This requirement was not met as evidenced by: Based on record review and interview, Licensee did not comply with the regulation cited above. Alarm on exit door had malfunctioned on 6/9/21 which poses a potential health and safety risk to residents in care.
Official plan of correction
Administrator has implemented daily testing of wander guard doors. LPAs observed alarm on exit door was properly operating during visit. DEFICIENCY CLEARED
Deadline recorded: Jun 21, 2021. A deadline is not proof that correction was completed.
Official record says corrected or clearedOn or before Jun 18, 2021
Correction deadline recordedDeadline Jun 21, 2021
Source and limits
California Department of Social Services, Community Care Licensing Division. Public facility history is described by the source as a five-year window. Older records and previous-licensee history may require a regional-office request. Type 741 RCFE-CCRCs, nursing homes, and other care settings are excluded from this page.
Read the data methodology