SCARLET HOUSE FOR THE ELDERLY

5111 PAUL SCARLET DRIVE, Concord CA 94521

Facility 079201195 · RESIDENTIAL CARE ELDERLY (740)

6 bedsLatest official report Feb 20, 2026Licensed

Additional info
Licensee
LEGACY CARE HOMES
Administrator
WHITE, RACHEL
Contact
WHITE, RACHEL
License first date
Feb 14, 2023
License effective date
Feb 14, 2023
District office
OAKLAND ASC · (510) 286-4201
Regional office
15
Clients served
983 - RCFE / DEMENTIA

Summary

The available records show 5 Type A and 10 Type B deficiencies for this facility.

Most recent inspection
Feb 20, 2026
Most recent deficiency
Feb 20, 2026

No later report is available, so the records do not show what happened afterward.

What Type A and Type B mean
Type A
Violations of licensing requirements that, if not corrected, have a direct and immediate risk to the health, safety, or personal rights of persons in care.
Type B
Violations of licensing requirements that, without correction, could become a risk to the health, safety, or personal rights of persons in care.

Both classifications are published by California CDSS and are shown as published. SeniorLivingFacts does not rename them or add a severity level of its own.

At a glance

Counts cover the five-year public record. Typical figures are the median for the 391 Contra Costa County facilities licensed for 6 or fewer beds.

In the available public five-year record, CCLD published 9 reports for this facility: 5 inspections, 2 complaint investigations, and 2 licensing or administrative records.

Those records contain 5 Type A and 10 Type B deficiencies.

2 deficiencies have explicit official correction or clearance evidence in the loaded records.

Official inspections
5

About the same as most this size

1 in the last 12 months

Recorded deficiencies
15

Well above the typical 3

5 in the last 12 months

Type A deficiencies
5

More than the typical 1

3 in the last 12 months

Type B deficiencies
10

Well above the typical 2

2 in the last 12 months

Substantiated complaints
1

Most this size have none

0 in the last 12 months

Repeated topics
1

Last 36 months

Repeated topics

Topics cited in more than one report during the last 36 months. A repeat may show a pattern worth asking about. Each date opens its report below.

Official report history

All preserved reports from the most recent to the oldest, sortable by report type.

Inspection
Hazardous items and storageType A
Official classification
Type A
Official code
87309(a)
Regulation authority
CCR

What the official deficiency says

(a) Except as specified in subsection (b), the licensee shall ensure that disinfectants, cleaning solutions, poisonous substances, knives, matches, tools, sharp objects, and other similar items which could pose a danger to residents are in locked storage and are not left unattended if outside the locked storage. This requirement is not met as evidenced by: Deficient Practice Statement Based on observation, the licensee did not comply with the section cited above as unlocked cleaning chemicals were found in various parts of the facility, which poses an immediate health, safety, or personal rights risk to persons in care.

Official plan of correction

POC Due Date: 02/23/2026 Plan of Correction On or before plan of correction due date, licensee will provide photo proof to CCL that all chemicals were removed from unlocked cabinets and that the storage areas can be locked.

Plan of correction recorded
Correction not verified in available records
View official report
Hazardous items and storageType A
Official classification
Type A
Official code
87309(a)(1)
Regulation authority
CCR

What the official deficiency says

(a) Except as specified in subsection (b), the licensee shall ensure that disinfectants, cleaning solutions, poisonous substances, knives, matches, tools, sharp objects, and other similar items which could pose a danger to residents are in locked storage and are not left unattended if outside the locked storage. (1) Disinfectants, cleaning solutions, and poisonous substances shall be stored in areas separate from food supplies as specified in Section 87555, General Food Service Requirements. This requirement is not met as evidenced by: Deficient Practice Statement Based on observation, the licensee did not comply with the section cited above as the sharps drawer in the kitchen was left unlocked, which poses an immediate health, safety or personal rights, risk to persons in care.

Official plan of correction

POC Due Date: 02/23/2026 Plan of Correction Fixed on site. Licensee locked the sharps drawer during inspection.

Plan of correction recorded
Correction not verified in available records
View official report
Medication handling and storageType A
Official classification
Type A
Official code
87465(h)(2)
Regulation authority
CCR

What the official deficiency says

(h) The following requirements shall apply to medications which are centrally stored: (2) Centrally stored medicines shall be kept in a safe and locked place that is not accessible to persons other than employees responsible for the supervision of the centrally stored medication. This requirement is not met as evidenced by: Deficient Practice Statement Based on observation, the licensee did not comply with the section cited above as the medication closet was left unlocked, which poses an immediate health, safety, or personal rights risk to persons in care.

Official plan of correction

POC Due Date: 02/23/2026 Plan of Correction Fixed on site. Licensee demonstrated the lock on the medication closet works.

Plan of correction recorded
Correction not verified in available records
View official report
Fire safety and emergency preparednessType B
Official classification
Type B
Official code
87202(a)
Regulation authority
CCR

What the official deficiency says

(a) All facilities shall maintain a fire clearance approved by the city, county, or city and county fire department or district providing fire protection services, or the State Fire Marshal. Prior to accepting or retaining any of the following types of persons, the applicant or licensee shall notify the licensing agency and obtain an appropriate fire clearance approved by the city, county, or city and county fire department or district providing fire protection services, or the State Fire Marshal: This requirement is not met as evidenced by: Deficient Practice Statement Based on observation, the licensee did not comply with the section cited above as the licensee allowed fire extinguishers to be unserviced for over a year, which poses a potential health, safety, or personal rights risk to persons in care.

Official plan of correction

POC Due Date: 02/27/2026 Plan of Correction On or before plan of correction due date, licensee will send CCL photo proof of new tags indicating that the fire extinguishers have been serviced.

Plan of correction recorded
Correction not verified in available records
View official report
Fire safety and emergency preparednessType B
Official classification
Type B
Official code
1569.695(c)
Regulation authority
HSC

What the official deficiency says

(c) A facility shall conduct a drill at least quarterly for each shift. The type of emergency covered in a drill shall vary from quarter to quarter, taking into account different emergency scenarios. An actual evacuation of residents is not required during a drill. While a facility may provide an opportunity for residents to participate in a drill, it shall not require any resident participation. Documentation of the drills shall include the date, the type of emergency covered by the drill, and the names of staff participating in the drill. This requirement is not met as evidenced by: Deficient Practice Statement Based on record review, the licensee did not comply with the section cited above as emergency drills are not being conducted, which poses a potential health, safety, or personal rights risk to persons in care.

Official plan of correction

POC Due Date: 02/27/2026 Plan of Correction On or before plan of correction due date, licensee will submit to CCL a copy of emergency drills being done for this quarter of the year.

Plan of correction recorded
Correction not verified in available records
View official report
Complaint

Allegations1 substantiated · 2 unsubstantiated · 0 unfounded · 1 cited · investigated over 2 visits

No deficiencies recorded in this report
Complaint

Part of the complaint whose outcome is recorded on Feb 27, 2025 · Control 15-AS-20250131140127

Basic services and supervisionType A
Official classification
Type A
Official code
87464(f)(1)(c)
Regulation authority
CCR

What the official deficiency says

87464 Basic Services (f)Basic services shall at a minimum include: (1)Care and supervision…. (c) " Care and supervision " means the facility assumes responsibility for...assistance with activities of daily living without which the resident’s physical health, mental health, safety, or welfare would be endangered. This requirement is not met as evidenced by: Based on observation the licensee did not comply with the section cited above. Staff injured a resident while assisting her into the shower which poses an immediate health, safety, or personal rights risk to persons in care.

Official plan of correction

Administrator to re-train staff in the proper way to transport R1 into her shower chair and into the shower and send proff to CCL by POC date. POC cleared during visit.

Deadline recorded: Feb 27, 2025. A deadline is not proof that correction was completed.

Official record says corrected or clearedRecorded in report dated Feb 27, 2025
Plan of correction recorded
Correction deadline recordedDeadline Feb 27, 2025
View official report
Inspection
Licensing and administrationType A
Official classification
Type A
Official code
87755(a)
Regulation authority
CCR

What the official deficiency says

(a) Any duly authorized officer, employee or agent of the licensing agency may, upon proper identification and upon stating the purpose of his/her visit, enter and inspect the entire premise... with or without advance notice. This requirement was not met as evidence by: Based on observation the Licensee did not comply with the section cited above in letting the LPAs enter the facility, which poses a potential health and safety risk to person in care.

Official plan of correction

Caregiver opened the door and let LPAs inside the premise after 10 minuets. Deficiency cleared during visit. *A civil penalty of $500.00 was assessed date*

Deadline recorded: Feb 4, 2025. A deadline is not proof that correction was completed.

Official record says corrected or clearedRecorded in report dated Feb 3, 2025
Correction deadline recordedDeadline Feb 4, 2025
View official report
Facility condition and maintenanceType B
Official classification
Type B
Official code
87307(a)
Regulation authority
CCR

What the official deficiency says

(a) Living accommodations and grounds shall be related to the facility's function. The facility shall be large enough to provide comfortable living accommodations and privacy for the residents... The following provisions shall apply: This requirement was not met as evidence by: Based on observation and interview the Licensee did not comply with the section cited above in using R2's bedroom closet for R2's personal belongings, which poses a potential health and safety risk to persons in care.

Official plan of correction

Licensee agreed to remove ramp and closet doors and submit photo to CCLD by POC date.

Deadline recorded: Feb 10, 2025. A deadline is not proof that correction was completed.

Plan of correction recorded
Correction deadline recordedDeadline Feb 10, 2025
Correction not verified in available records
View official report
Food serviceType B
Official classification
Type B
Official code
87555(b)(27)
Regulation authority
CCR

What the official deficiency says

(b) The following food service requirements shall apply: (27) All kitchen areas shall be kept clean and free of litter, rodents, vermin and insects. Based on observation the Licensee did not comply with the section cited above in keeping kitchen free of insects which poses a potential health and safety risk to persons in care.

Official plan of correction

Licensee agreed to hire an exterminator and submit invoice to CCLD by POC date.

Deadline recorded: Feb 10, 2025. A deadline is not proof that correction was completed.

Plan of correction recorded
Correction deadline recordedDeadline Feb 10, 2025
Correction not verified in available records
View official report
Facility condition and maintenanceType B
Official classification
Type B
Official code
87307(d)(6)
Regulation authority
CCR

What the official deficiency says

(d) The following space and safety provisions shall apply to all facilities: (6) All outdoor and indoor passageways and stairways shall be kept free of obstruction. This requirement was not met as evidence by: Based on observation the Licensee did not comply with the section cited above in having the back yard shed locked, a wheel chair, walker, commode, etc put away, which poses a potential health and safety risk to persons in care.

Official plan of correction

The Licensee agreed to remove items, lock shed, and submit photo to CCLD by POC date.

Deadline recorded: Feb 10, 2025. A deadline is not proof that correction was completed.

Plan of correction recorded
Correction deadline recordedDeadline Feb 10, 2025
Correction not verified in available records
View official report
Fire safety and emergency preparednessType B
Official classification
Type B
Official code
87203
Regulation authority
CCR

What the official deficiency says

87203 Fire Safety All facilities shall be maintained in conformity with the regulations adopted by the State Fire Marshal for the protection of life and property against fire and panic. This requirement was not met as evidence by: Based on observation the Licensee did not comply with the section cited above in having the fire extinguisher serviced to meet the regulations, which poses a potential health and safety risk to persons in care.

Official plan of correction

Licensee agreed to have fire extinguishers services and submit photo to CCLD by POC date.

Deadline recorded: Feb 10, 2025. A deadline is not proof that correction was completed.

Plan of correction recorded
Correction deadline recordedDeadline Feb 10, 2025
Correction not verified in available records
View official report
Inspection
Fire safety and emergency preparednessType B
Official classification
Type B
Official code
1569.695(c)
Regulation authority
CCR

What the official deficiency says

(c) A facility shall conduct a drill at least quarterly for each shift. The type of emergency covered in a drill shall vary from quarter to quarter, taking into account different emergency scenarios. An actual evacuation of residents is not required during a drill. While a facility may provide an opportunity for residents to participate in a drill, it shall not require any resident participation. Documentation of the drills shall include the date, the type of emergency covered by the drill, and the names of staff participating in the drill. This requirement is not met as evidenced by: Deficient Practice Statement Based on interview and record review, the licensee did not comply with the section cited above by not conducting emergency disaster drills quarterly which poses a potential health and safety risk to persons in care.

Official plan of correction

POC Due Date: 03/01/2024 Plan of Correction Administrator agreed to conduct a disaster drill, document and email a copy of document to CCLD no later than the POC date.

Plan of correction recorded
Correction not verified in available records
View official report
Not classified in the sourceType B
Official classification
Type B
Official code
80019(e)(3)
Regulation authority
CCR

What the official deficiency says

(e) All individuals subject to a criminal record review pursuant to Health and Safety Code Section 1522 shall prior to working, residing or volunteering in a licensed facility: (3) Request a transfer of a criminal record clearance as specified in Section 80019(f) or This requirement is not met as evidenced by: Deficient Practice Statement Based on record review, the licensee did not comply with the section cited above by having staff/volunteer working and not associated to the facility which poses a potential health and safety or risk to persons in care.

Official plan of correction

POC Due Date: 03/01/2024 Plan of Correction Administrator agreed to transfer criminal record and associate staff to the facility by POC date.

Plan of correction recorded
Correction not verified in available records
View official report
Not classified in the sourceType B
Official classification
Type B
Official code
85076
Regulation authority
CCR

What the official deficiency says

The licensee shall meet the following food supply and storage requirements: Supplies of staple nonperishable foods for a minimum of one week and fresh perishable foods for a minimum of two days shall be maintained on the premises. This requirement is not met as evidenced by: This requirement is not met as evidenced by: Deficient Practice Statement Based on observation, the licensee did not comply with the section cited above by not having enough food supply which poses a potential health and safety risk to persons in care.

Official plan of correction

POC Due Date: 03/01/2024 Plan of Correction Administrator agreed to purchase additional groceries and provide CCLD a copy of the receipt and photos of the food purchased by POC date.

Plan of correction recorded
Correction not verified in available records
View official report
Records and plan of operationType B
Official classification
Type B
Official code
87506
Regulation authority
CCR

What the official deficiency says

(a) The licensee shall ensure that a separate, complete, and current record is maintained for each resident in the facility or in a central administrative location readily available to facility staff and to licensing agency staff. This requirement is not met as evidenced by: Deficient Practice Statement Based on record review, the licensee did not comply with the section cited above by not having complete resident files which poses a potential health and safety risk to persons in care.

Official plan of correction

POC Due Date: 03/01/2024 Plan of Correction Administrator will complete appraisal needs and service plans for all residents and email mail a copy to CCLD by POC date

Plan of correction recorded
Correction not verified in available records
View official report
Licensing recordNot an inspection of the operating facility
No deficiencies recorded in this report
Licensing recordNot an inspection of the operating facility
No deficiencies recorded in this report

Source and limits

California Department of Social Services, Community Care Licensing Division. Public facility history is described by the source as a five-year window. Older records and previous-licensee history may require a regional-office request. Type 741 RCFE-CCRCs, nursing homes, and other care settings are excluded from this page.

Read the data methodology