Staffing, personnel, and training
Cited in 3 reports, with 3 deficiencies in total.
5017 SAINT GARRETT COURT, Concord CA 94521
6 bedsLatest official report Sep 5, 2025Licensed
The available records show 4 Type A and 6 Type B deficiencies for this facility.
No later report is available, so the records do not show what happened afterward.
Both classifications are published by California CDSS and are shown as published. SeniorLivingFacts does not rename them or add a severity level of its own.
Counts cover the five-year public record. Typical figures are the median for the 391 Contra Costa County facilities licensed for 6 or fewer beds.
In the available public five-year record, CCLD published 6 reports for this facility: 4 inspections, 0 complaint investigations, and 2 licensing or administrative records.
Those records contain 4 Type A and 6 Type B deficiencies.
3 deficiencies have explicit official correction or clearance evidence in the loaded records.
Fewer than the typical 5
1 in the last 12 months
Well above the typical 3
3 in the last 12 months
More than the typical 1
2 in the last 12 months
More than the typical 2
1 in the last 12 months
Most this size also have none
0 in the last 12 months
Last 36 months
Topics cited in more than one report during the last 36 months. A repeat may show a pattern worth asking about. Each date opens its report below.
Cited in 3 reports, with 3 deficiencies in total.
Cited in 2 reports, with 2 deficiencies in total.
Cited in 2 reports, with 2 deficiencies in total.
All preserved reports from the most recent to the oldest, sortable by report type.
(6) All outdoor and indoor passageways and stairways shall be kept free of obstruction. This requirement is not met as evidenced by: Deficient Practice Statement Based on observation, the licensee did not comply with the section cited above in that one pathway on the side of the facility had trash and various objects on the ground that make travel difficult, which poses an immediate health, safety or personal rights risk to persons in care.
POC Due Date: 09/08/2025 Plan of Correction By POC date, administrator will provide photo proof via email that the pathway is cleared and easily trespassed.
(a) Except as specified in subsection (b), the licensee shall ensure that disinfectants, cleaning solutions, poisonous substances, knives, matches, tools, sharp objects, and other similar items which could pose a danger to residents are in locked storage and are not left unattended if outside the locked storage. This requirement is not met as evidenced by: Deficient Practice Statement Based on observation, the licensee did not comply with the section cited above due to various cleaning chemicals found in an unlocked cabinet in the kitchen, which poses an immediate health, safety or personal rights risk to persons in care.
POC Due Date: 09/08/2025 Plan of Correction Deficiency fixed on site, and cleaning chemicals were moved to a cabinet with a lock. Administrator acknowledged that staff will be trained on the potential safety risks.
(f) All personnel records shall be available to the licensing agency to inspect, audit, and copy upon demand during normal business hours. Records may be removed if necessary for copying. Removal of records shall be subject to the following requirements: This requirement is not met as evidenced by: Deficient Practice Statement Based on record review, the licensee did not comply with the section cited above in that resident records were found to be incomplete, which poses/posed a potential health, safety or personal rights risk to persons in care.
POC Due Date: 09/12/2025 Plan of Correction LPA provided information of what forms should be kept in resident records of all times, and administrator will provide proof that the resident records are now complete via email by POC date.
(2) In addition to paragraph (1), training requirements shall also include an additional 20 hours annually, eight hours of which shall be dementia care training, as required by subdivision (a) of Section 1569.626, and four hours of which shall be specific to postural supports, restricted health conditions, and hospice care, as required by subdivision (a) of Section 1569.696. This training shall be administered on the job, or in a classroom setting, or both, and may include online training. This requirement is not met as evidenced by: Deficient Practice Statement Based on record review, the licensee did not comply with the section cited above by not having documents for annual training which poses a potential health and safety risk to persons in care.
POC Due Date: 11/25/2024 Plan of Correction Administrator has agreed to obtain training documents for staff's annual training and submit a copy to CCLD by POC date.
(a) Each residential care facility for the elderly licensed under this chapter shall ensure that each employee of the facility who assists residents with the self-administration of medications meets all of the following training requirements: (2) In facilities licensed to provide care for 15 or fewer persons, the employee shall complete 10 hours of initial training. This training shall consist of 6 hours of hands-on shadowing training, which shall be completed prior to assisting with the self-administration of medications, and 4 hours of other training or instruction, as described in subdivision (f), which shall be completed within the first two weeks of employment. This requirement is not met as evidenced by: Deficient Practice Statement Based on record review, the licensee did not comply with the section cited above by not having documents for initial training which poses a potential health and safety risk to persons in care.
POC Due Date: 11/25/2024 Plan of Correction Administrator has agreed to obtain training documents for staff's annual training and submit a copy to CCLD by POC date.
(e) Water supplies and plumbing fixtures shall be maintained as follows: (2) Faucets used by residents for personal care such as shaving and grooming shall deliver hot water. Hot water temperature controls shall be maintained to automatically regulate the temperature of hot water used by residents to attain a temperature of not less than 105 degree F (41 degrees C) and not more than 120 degree F (49 degrees C). This requirement is not met as evidenced by: Deficient Practice Statement Based on observation, the licensee did not comply with the section cited above by having hot water at 133.3 degrees F which poses an immediate health and safety risk to persons in care.
POC Due Date: 09/13/2024 Plan of Correction Administrator has lowered hot water and LPA re-measured hot water at 120 degrees F. Deficiency cleared.
(a) Disinfectants, cleaning solutions, poisons, firearms and other items which could pose a danger if readily available to clients shall be stored where inaccessible to clients. This requirement is not met as evidenced by: Deficient Practice Statement Based on observation, the licensee did not comply with the section cited above by having unlocked gardening tools in the backyard which poses an immediate health and safety risk to persons in care.
POC Due Date: 09/13/2024 Plan of Correction Staff locked up the gardening tools (shovel, rack, axe) during inspection. Deficiency cleared.
(a) In addition to the rights listed in Section 87468.1, Personal Rights of Residents in All Facilities, residents in privately operated residential care facilities for the elderly shall have all of the following personal rights: This requirement is not met as evidenced by: Deficient Practice Statement Based on observation, the licensee did not comply with the section cited above by having baby monitors in two resident's rooms which poses a potential personal rights risk to persons in care.
POC Due Date: 09/13/2024 Plan of Correction Staff have removed the baby monitors in room 1 and room 4 during inspection. Deficiency cleared.
(d) All resident records shall be available to the licensing agency to inspect, audit, and copy upon demand during normal business hours. Records may be removed if necessary for copying. Removal of records shall be subject to the following requirements: This requirement is not met as evidenced by: Deficient Practice Statement Based on observation, the licensee did not comply with the section cited above by having incomplete files for residents which poses a potential health and safety risk to persons in care.
POC Due Date: 10/07/2024 Plan of Correction Administrator has agreed to obtain all resident's complete files and have it available at the facility for any future reviews. Administrator will submit a written statement to CCLD by POC date.
(g) All personnel records shall be maintained at the facility and shall be available to the licensing agency for review. This requirement is not met as evidenced by: Deficient Practice Statement Based on observation, the licensee did not comply with the section cited above by having incomplete files for staff which poses a potential health and safety risk to persons in care.
POC Due Date: 10/07/2024 Plan of Correction Administrator has agreed to obtain all staff's complete files and have it available at the facility for any future reviews. Administrator will submit a written statement to CCLD by POC date.
California Department of Social Services, Community Care Licensing Division. Public facility history is described by the source as a five-year window. Older records and previous-licensee history may require a regional-office request. Type 741 RCFE-CCRCs, nursing homes, and other care settings are excluded from this page.
Read the data methodology