Facility condition and maintenance
Cited in 3 reports, with 3 deficiencies in total.
OAKMONT OF CONCORD
1401 CIVIC COURT, Concord CA 94520
121 bedsLatest official report Aug 14, 2026Licensed
Additional info
- Telephone
- (925) 798-4004
- Licensee
- OAKMONT SR LVNG OF CONCORD OPCO;OAKMONT MGMT GROUP
- Administrator
- SOR, KIM S
- Contact
- SOR, KIM S
- License first date
- Aug 25, 2021
- License effective date
- Aug 25, 2021
- District office
- OAKLAND ASC · (510) 286-4201
- Regional office
- 15
- Clients served
- 940 - ADULTS, 983 - RCFE / DEMENTIA
Summary
The available records show 1 Type A and 16 Type B deficiencies for this facility.
- Most recent inspection
- Aug 14, 2026
- Most recent deficiency
- Jul 10, 2026
2 later reports, from Aug 14, 2026 through Aug 14, 2026, recorded no deficiencies, though the records do not say whether they were follow-ups.
What Type A and Type B mean
- Type A
- Violations of licensing requirements that, if not corrected, have a direct and immediate risk to the health, safety, or personal rights of persons in care.
- Type B
- Violations of licensing requirements that, without correction, could become a risk to the health, safety, or personal rights of persons in care.
Both classifications are published by California CDSS and are shown as published. SeniorLivingFacts does not rename them or add a severity level of its own.
At a glance
Counts cover the five-year public record. Typical figures are the median for the 35 Contra Costa County facilities licensed for 50 or more beds, except where too few exist to state one — those come from facilities with 7 or more beds.
In the available public five-year record, CCLD published 28 reports for this facility: 15 inspections, 13 complaint investigations, and 0 licensing or administrative records.
Those records contain 1 Type A and 16 Type B deficiencies.
0 deficiencies have explicit official correction or clearance evidence in the loaded records.
- Official inspections
- 15
- Recorded deficiencies
- 17
- Type A deficiencies
- 1
- Type B deficiencies
- 16
- Substantiated complaints
- 5
- Repeated topics
- 3
More than the typical 9
5 in the last 12 months
Well above the typical 7
7 in the last 12 months
About the same as most this size
1 in the last 12 months
Well above the typical 4
6 in the last 12 months
More than the typical 1
3 in the last 12 months
Last 36 months
Repeated topics
Topics cited in more than one report during the last 36 months. A repeat may show a pattern worth asking about. Each date opens its report below.
Health conditions and treatments
Cited in 2 reports, with 4 deficiencies in total.
Resident rights
Cited in 2 reports, with 2 deficiencies in total.
Official report history
All preserved reports from the most recent to the oldest, sortable by report type.
Inspection
No deficiencies recorded in this report
Inspection
No deficiencies recorded in this report
Inspection
Resident rightsType A
- Official classification
- Type A
- Official code
- 1569.269(a)(10)
- Regulation authority
- HSC
What the official deficiency says
1569.269(a)(10) (a) Residents of residential care facilities for the elderly shall have all of the following rights: (10) To be free from neglect, financial exploitation, involuntary seclusion, punishment, humiliation, intimidation, and verbal, mental, physical, or sexual abuse. This requirement is not met as evidenced by: Based on observation, interviews, and record review, the licensee did not comply with the section cited above as a staff member hit a resident in the face and caused a bruise, which poses an immediate health, safety, or personal rights risk to persons in care.
Official plan of correction
The staff member was immediately suspended and, after an internal investigation, terminated. In addition, on or before plan of correction due date, Licensee will conduct an inservice regarding personal rights of residents in care and abuse reporting. An immediate civil penalty of $500.00 is being assessed. Civil penalty determination related to serious bodily injury is pending.
Deadline recorded: Jul 11, 2026. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Jul 11, 2026
Correction not verified in available records
Inspection
No deficiencies recorded in this report
Complaint
Allegations2 substantiated · 0 unsubstantiated · 0 unfounded · 2 cited
Incident reportingType B
- Official classification
- Type B
- Official code
- 87211(a)(1)(D)
- Regulation authority
- CCR
What the official deficiency says
(a) Each licensee shall furnish...but not limited to, the following:(1)A written report shall be submitted... within seven days of the occurrence of any of the events specified in (A) through (D) below...(D) Any incident which threatens the welfare, ...of any resident. This requirement was not met as evidence by: Based on record review of R1's charting notes and available UIR's the facility did not report all incidents as required. LPA identified over 35 reportable incidents and observed that the facility only had record of reporting 6 incidents which posed a potential safety and personal rights risk to residents in care.
Official plan of correction
By POC facility agrees to conduct a refresher course on reporting requirements for all staff and notify CCLD.
Deadline recorded: Mar 27, 2026. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Mar 27, 2026
Correction not verified in available records
Medical and dental careType B
- Official classification
- Type B
- Official code
- 87465(d)
- Regulation authority
- CCR
What the official deficiency says
(d) If the resident is unable to determine his/her own need for a prescription or nonprescription PRN medication, and is unable to communicate his/her symptoms clearly, facility staff designated by the licensee, shall be permitted to assist the resident with self-administration provided all of the following requirements are met: Based on record review of R1's charting notes and correspondenses with their physician LPA identified at least 9 times R1 was administered their PRN but was unable to identify any instances where the physician was contacted prior and all of the requirements were met for administering a PRN to a resident who can not determine their need or communicate their symptoms which posed a potential health and personal rights risk to residents in care
Official plan of correction
By POC facility agrees to conduct a refresher course on incidental medical and dental care for all staff administering medications and notify CCLD.
Deadline recorded: Mar 27, 2026. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Mar 27, 2026
Correction not verified in available records
Complaint
Allegations2 substantiated · 3 unsubstantiated · 0 unfounded · 2 cited
Facility condition and maintenanceType B
- Official classification
- Type B
- Official code
- 87303(a)
- Regulation authority
- CCR
What the official deficiency says
(a) The facility shall be clean, safe, sanitary and in good repair at all times. Maintenance shall include provision of maintenance services and procedures for the safety and well-being of residents, employees and visitors. This requirment was not met as evidence by: Based on observation and interviews on 8/27/2025 the facility had a number of call buttons in disrepair which posed a potential safety and personal rights risk to residents in care
Official plan of correction
By POC facility agrees to test all call buttons and ensure they are operational and notify CCLD
Deadline recorded: Mar 27, 2026. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Mar 27, 2026
Correction not verified in available records
Staffing, personnel, and trainingType B
- Official classification
- Type B
- Official code
- 87411(a)
- Regulation authority
- CCR
What the official deficiency says
(a) Facility personnel shall at all times be sufficient in numbers... The licensing agency may require any facility to provide additional staff whenever it determines through documentation that the needs of the particular residents, the extent of services provided, or the physical arrangements of the facility require such additional staff for the provision of adequate services. This requirment was not met as evidence by: Based on record review and interviews the facility does not have suffient staffing for AL. Residents reported having long wait times and being told that they were short staffed by other staff members which poses a potential personal rights risk to residents in care
Official plan of correction
By POC facility agrees to review staffing needs and all AL careplans and identify how many additional staff need to be hired and notify CCLD.
Deadline recorded: Mar 27, 2026. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Mar 27, 2026
Correction not verified in available records
Complaint
Allegations2 substantiated · 0 unsubstantiated · 0 unfounded · 2 cited
Health conditions and treatmentsType B
- Official classification
- Type B
- Official code
- 87625(b)(2)(3)
- Regulation authority
- CCR
What the official deficiency says
(b) In addition to Section 87611, General Requirements for Allowable Health Conditions, the ... (2) Ensuring that incontinent residents are checked ...are known to be incontinent, including during the night. (3) Ensuring that incontinent residents are kept clean and dry and ... Based on interviews, the ED did not comply with the regulation cited above by not providing care to residents in a timely manner which poses a potential health and safety risk to persons in care.
Official plan of correction
Executive Director shall ensure staff are trained to meet the requirements under Sec. 87625 Managed Incontinence. Copies of completed training certificates, attendance sheet, and training agenda shall be received by the CCLD by the POC date.
Deadline recorded: Feb 5, 2026. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Feb 5, 2026
Correction not verified in available records
Facility condition and maintenanceType B
- Official classification
- Type B
- Official code
- 87303(i)(1)(A)(B)(C)
- Regulation authority
- CCR
What the official deficiency says
87303 Maintenance and Operation (i) Facilities shall have signal systems which ...criteria: (1) All facilities licensed for 16 or more and all residential facilities having separate floors or ... have a signal system which shall...(A) Operate...(B) Transmit...(C) Identify...unit -This requirement is not met as evidenced by: Based on interviews, the Executive Director did not comply with the regulation cited above by not ensuring that the call pendants were working properly at all times and not providing care to residents’ in a timely manner which poses a potential health and safety risk to persons in care.
Official plan of correction
ED agreed to continue to monitor the system for the call pendants systems, alert all parties of malfunctions, review regulation, provide in-service training to all staff, and submit a copy of training with staff signatures to CCLD by POC.
Deadline recorded: Feb 5, 2026. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Feb 5, 2026
Correction not verified in available records
Inspection
No deficiencies recorded in this report
Inspection
No deficiencies recorded in this report
Complaint
Allegations0 substantiated · 6 unsubstantiated · 1 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportInspection
No deficiencies recorded in this report
Complaint
Allegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportInspection
No deficiencies recorded in this report
Inspection
No deficiencies recorded in this report
Complaint
Allegations3 substantiated · 1 unsubstantiated · 0 unfounded · 3 cited
Health conditions and treatmentsType B
- Official classification
- Type B
- Official code
- 87633(d)
- Regulation authority
- CCR
What the official deficiency says
The licensee shall ensure that the hospice care plan is current, accurately matches the services actually being provided, and that the client’s care needs are being met at all times. This requirement was not met as evidenced by staff failing to ensure that hospice resident had required oxygen administration as prescribed by the hospice care team which posed a potential health & safety risk to resident in care.
Official plan of correction
By POC due date, administrator agreed to submit to CCL completed in-service staff retraining certifications on the proper implementation of hospice care plans specific to the current and ongoing needs of the hospice resident in compliance with Title 22 Section 87633 regulations.
Deadline recorded: Dec 30, 2024. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Dec 30, 2024
Correction not verified in available records
Health conditions and treatmentsType B
- Official classification
- Type B
- Official code
- 87633(b)(2)
- Regulation authority
- CCR
What the official deficiency says
A description of the services to be provided in the facility by the hospice agency including but not limited to the type and frequency of services to be provided. This requirement was not met as evidenced by staff failing to provide timely medication administration for comfort care which posed a potential health & safety risk to the hospice resident in care.
Official plan of correction
By POC due date, administrator agreed to submit to CCL completed in-service staff retraining certifications on hospice care plan implementation in compliance with Title 22 Section 87633 regulations.
Deadline recorded: Dec 30, 2024. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Dec 30, 2024
Correction not verified in available records
Health conditions and treatmentsType B
- Official classification
- Type B
- Official code
- 87633(k)
- Regulation authority
- CCR
What the official deficiency says
The licensee shall maintain a record of dosages of medications that are centrally stored for each resident receiving hospice services in the facility… This requirement was not met as evidenced by staff failing to safely store a controlled substance which posed a potential health & safety risk to resident in care.
Official plan of correction
By POC due date, administrator agreed to submit to CCL completed in-service staff retraining certifications on proper storage of controlled substances prior to being administered to the resident in compliance with Title 22 Section 87459 regulations.
Deadline recorded: Dec 30, 2024. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Dec 30, 2024
Correction not verified in available records
Complaint
Allegations3 substantiated · 2 unsubstantiated · 0 unfounded · 3 cited · investigated over 3 visits
Facility condition and maintenanceType B
- Official classification
- Type B
- Official code
- 87303(i)(1)(A)(B)(C)
- Regulation authority
- CCR
What the official deficiency says
87303 Maintenance and Operation (i) Facilities shall have signal systems which shall meet the following criteria: (1) All facilities licensed for 16 or more and all residential facilities having separate floors or buildings shall have a signal system which shall...(A) Operate...(B) Transmit...(C) Identify...unit -This requirement is not met as evidenced by: Based on interviews, the Licensee did not comply with the regulation cited above by not ensuring that the call pendant was working properly at all times or alerting all Staff and Residences of the processes during the malfunction, and not providing care to residents’ in a timely manner which posed/poses a potential health and safety risk to persons in care.
Official plan of correction
ED agreed to continue to monitor the system for the call pendants systems, alert all parties of malfunctions, review regulation, provide in-service training to all staff, and submit a copy of training with staff signatures to CCLD by POC.
Deadline recorded: Nov 22, 2024. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Nov 22, 2024
Correction not verified in available records
Basic services and supervisionType B
- Official classification
- Type B
- Official code
- 87464(f)(1)
- Regulation authority
- CCR
What the official deficiency says
87464 Basic Services (f) Basic services shall at a minimum include: (1) Care and supervision as defined in Section 87101(c)(3) and Health and Safety Code section 1569.2(c). -This requirement is not met as evidenced by: Based on interviews, the Licensee did not comply with the regulation cited above by not providing care to residents’ in a timely manner which posed/poses a potential health and safety risk to persons in care.
Official plan of correction
ED agreed to assume responsibility or provide ongoing assistance with activities of daily living, medications, money management, or personal care. for the residents' physical health, mental health, safety and welfare by reviewiewing the regulation, provide in-service training to all staff, and submit a copy of training with staff signatures to CCLD by POC.
Deadline recorded: Nov 22, 2024. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Nov 22, 2024
Correction not verified in available records
Complaint
Part of the complaint whose outcome is recorded on Nov 15, 2024 · Control 15-AS-20240705101641
No deficiencies recorded in this reportComplaint
Part of the complaint whose outcome is recorded on Nov 15, 2024 · Control 15-AS-20240705101641
Resident rightsType B
- Official classification
- Type B
- Official code
- 87468.1(a)(2)
- Regulation authority
- CCR
What the official deficiency says
87468.1 Personal Rights of Residents in All Facilities (a) Residents in all residential care facilities for the elderly shall have all of the following personal rights: (2) To be accorded safe, healthful and comfortable accommodations, furnishings and equipment.-This requirement is not met as evidenced by: Based on interviews, the Licensee did not comply with the regulation cited above by not ensuring that the call pendant was working properly at all times or alerting all Staff and Residences of the processes during the malfunction, and not providing care to residents’ in a timely manner which posed/poses a potential health and safety risk to persons in care.
Official plan of correction
ED agreed to continue to monitor the system for the call pendants systems, alert all parties of malfunctions, review regulation, provide in-service training to all staff, and submit a copy of training with staff signatures to CCLD by POC.
Deadline recorded: Nov 25, 2024. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Nov 25, 2024
Correction not verified in available records
Inspection
No deficiencies recorded in this report
Complaint
Allegations0 substantiated · 0 unsubstantiated · 1 unfounded
No deficiencies recorded in this reportInspection
No deficiencies recorded in this report
Complaint
Allegations0 substantiated · 2 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportInspection
Health conditions and treatmentsType B
- Official classification
- Type B
- Official code
- 87618(b)(3)(E)
- Regulation authority
- CCR
What the official deficiency says
87618(b)(3)(E) OXYGEN ADMINISTRATION - GAS AND LIQUID (b) In addition to Section 87611(b)..(3) Ensuring that the use of oxygen equipment meets the following requirements: (E) Oxygen tanks that are not portable shall be secured in a stand or to the wall. This requirement is not met as evidenced by: Based on observation, the Licensee did not comply with the regulation above. LPAs observed oxygen tanks in R3's apartment were not secured to a stand or a wall which poses a potential health and safety risk to persons in care.
Official plan of correction
By POC date, Administrator agrees to remove oxygen tanks from R3's apartment and have it picked up by the company and submit self certification letter to CCLD. In addition, Administrator will review regulation and provide in-service training to staff and submit a copy of training with staff signatures.
Deadline recorded: Jan 26, 2023. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Jan 26, 2023
Correction not verified in available records
Complaint
Allegations0 substantiated · 3 unsubstantiated · 1 unfounded
No deficiencies recorded in this reportInspection
Resident rightsType B
- Official classification
- Type B
- Official code
- 87218(a)(2)
- Regulation authority
- CCR
What the official deficiency says
A licensee who fails to make reasonable efforts to safeguard resident property, shall reimburse a resident for or replace stolen or lost resident property at its current value. The licensee shall be presumed to have made reasonable efforts to safeguard resident property if there is clear and convincing evidence of efforts to meet each requirement specified in Section 1569.153. This requirement was not met as evidenced by loss of resident’s personal belongings which poses a potential health and safety risk to residents in care.
Official plan of correction
By POC due date, Executive Director agreed to submit to CCLD completed in-service staff retraining on theft & loss policies in safeguarding residents' personal property in compliance with Title 22 Section 87218. Executive Director also agreed to replace or reimburse R1 with missing items on 12/09/22.
Deadline recorded: Dec 30, 2022. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Dec 30, 2022
Correction not verified in available records
Inspection
No deficiencies recorded in this report
Inspection
Incident reportingType B
- Official classification
- Type B
- Official code
- 87211(a)(1)
- Regulation authority
- CCR
What the official deficiency says
Reporting Requirements (1) A written report shall be submitted to the licensing agency and to the person responsible for the resident within seven days of the occurrence ... This requirement is not met by evidenced by: Based on interview & records review, licensee did not comply with the regulation cited above which poses an potential health and safety risk for persons in care.
Official plan of correction
Administrator agrees to review regulation and conduct in-service training with staff on reporting requirements and submit a copy of training to CCL by POC date.
Deadline recorded: May 27, 2022. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline May 27, 2022
Correction not verified in available records
Incident reportingType B
- Official classification
- Type B
- Official code
- 87211(a)(2)
- Regulation authority
- CCR
What the official deficiency says
Reporting Requirements (2) Occurrences, such as epidemic outbreaks... shall be reported within 24 hours either by telephone or facsimile to the licensing agency and to the local health officer when appropriate This requirement is not met by evidenced by Based on record review and observation licensee did not comply with the regulation cited above. Facility did not contact licensing within 24 hours of outbreak which poses an potential health and safety risk for persons in care.
Official plan of correction
Administrator agrees to review regulation and conduct in-service training with staff on reporting requirements and submit a copy of training with signatures to CCL by POC date.
Deadline recorded: May 27, 2022. A deadline is not proof that correction was completed.
Citation dismissed - not a correctionOn May 27, 2022
Deficiency Dismissed Type B 05/27/2022 Section Cited CCR 87211(a)(2)
Plan of correction recorded
Correction deadline recordedDeadline May 27, 2022
Correction not verified in available records
Source and limits
California Department of Social Services, Community Care Licensing Division. Public facility history is described by the source as a five-year window. Older records and previous-licensee history may require a regional-office request. Type 741 RCFE-CCRCs, nursing homes, and other care settings are excluded from this page.
Read the data methodology