Allegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportST LOUIS CARE HOME
921 ST LOUIS CT, Concord CA 94518
6 bedsLatest official report Apr 15, 2026Licensed
Additional info
- Telephone
- (925) 954-7777
- Licensee
- COLLADO, CHARMAINE C.
- Administrator
- COLLADO, CHARMAINE
- Contact
- COLLADO, CHARMAINE
- License first date
- May 31, 2023
- License effective date
- May 31, 2023
- District office
- OAKLAND ASC · (510) 286-4201
- Regional office
- 15
- Clients served
- 935 - ELDERLY, 983 - RCFE / DEMENTIA, 985 - RCFE / HOSPICE
Summary
The available records show 6 Type B deficiencies for this facility.
- Most recent inspection
- Apr 9, 2026
- Most recent deficiency
- Apr 9, 2026
1 later report, on Apr 15, 2026, recorded no deficiencies, though the records do not say whether they were follow-ups.
What Type A and Type B mean
- Type A
- Violations of licensing requirements that, if not corrected, have a direct and immediate risk to the health, safety, or personal rights of persons in care.
- Type B
- Violations of licensing requirements that, without correction, could become a risk to the health, safety, or personal rights of persons in care.
Both classifications are published by California CDSS and are shown as published. SeniorLivingFacts does not rename them or add a severity level of its own.
At a glance
Counts cover the five-year public record. Typical figures are the median for the 391 Contra Costa County facilities licensed for 6 or fewer beds.
In the available public five-year record, CCLD published 8 reports for this facility: 4 inspections, 2 complaint investigations, and 2 licensing or administrative records.
Those records contain 0 Type A and 6 Type B deficiencies.
0 deficiencies have explicit official correction or clearance evidence in the loaded records.
- Official inspections
- 4
- Recorded deficiencies
- 6
- Type A deficiencies
- 0
- Type B deficiencies
- 6
- Substantiated complaints
- 1
- Repeated topics
- 0
Fewer than the typical 5
1 in the last 12 months
More than the typical 3
3 in the last 12 months
Fewer than the typical 1
0 in the last 12 months
More than the typical 2
3 in the last 12 months
Most this size have none
1 in the last 12 months
Last 36 months
Repeated topics
Topics cited in more than one report during the last 36 months. A repeat may show a pattern worth asking about. Each date opens its report below.
No topic repeats in the last 36 months
No deficiency topic appears in more than one report during that window. This does not establish that nothing repeated earlier in the five-year record, and it is not a statement about current conditions.
Official report history
All preserved reports from the most recent to the oldest, sortable by report type.
Allegations2 substantiated · 0 unsubstantiated · 0 unfounded · 2 cited
Incident reportingType B
- Official classification
- Type B
- Official code
- 87211(a)(1)
- Regulation authority
- CCR
What the official deficiency says
(1) A written report shall be submitted to the licensing agency and to the person responsible for the resident within seven days of the occurrence of any of the events specified... event; attending physician's name, findings, and treatment, if any; and disposition of the case. This requirement was not met as evidenced by: The facility not reporting to Licensing or the responsible party that the resident fell and hit his head.
Official plan of correction
The Administrator agrees to review the regulation and submit a letter of self certification to CCLD by POC date
Deadline recorded: Apr 23, 2026. A deadline is not proof that correction was completed.
Medical and dental careType B
- Official classification
- Type B
- Official code
- 87645(a)(1)
- Regulation authority
- CCR
What the official deficiency says
(g) The licensee shall immediately telephone 9-1-1 if an injury or other circumstance has resulted in an imminent threat to a resident’s health including, but not limited to, an apparent life-threatening medical crisis except as specified in Sections 87469(c)(2), (c)(3), or (c)(4). This requirement was not met as evidenced by resident sustaining a fall and hitting their head while in care and staff did not call 9-1-1.
Official plan of correction
Administrator to in-service the staff and submit copy of training topics with attendees signatures by 4/23/26.
Deadline recorded: Apr 23, 2026. A deadline is not proof that correction was completed.
Records and plan of operationType B
- Official classification
- Type B
- Official code
- 87506(b)(15)
- Regulation authority
- CCR
What the official deficiency says
(b) Each resident's record shall contain at least the following information: (15) The admission agreement and pre-admission appraisal, specified in Sections 87507, Admission Agreements and 87457, Pre-admission Appraisal. This requirement is not met as evidenced by: Deficient Practice Statement Based on record review, the licensee did not comply with the section cited above by not having a residents admissions agreement in the residents records which poses/posed a potential health, safety or personal rights risk to persons in care.
Official plan of correction
POC Due Date: 04/23/2026 Plan of Correction The facility agrees to print the resident admissions agreement and put it in the residents record. Proof of correction will be sent to CCLD by POC date
Fire safety and emergency preparednessType B
- Official classification
- Type B
- Official code
- 87202(a)
- Regulation authority
- CCR
What the official deficiency says
(a) All facilities shall maintain a fire clearance approved by the city, county, or city and county fire department or district providing fire protection services, or the State Fire Marshal. Prior to accepting or retaining any of the following types of persons, the applicant or licensee shall notify the licensing agency and obtain an appropriate fire clearance approved by the city, county, or city and county fire department or district providing fire protection services, or the State Fire Marshal: This requirement is not met as evidenced by: Deficient Practice Statement Based on observation, the licensee did not comply with the section cited above not having the fire extinguishers serviced or tagged which poses/posed a potential health, safety or personal rights risk to persons in care.
Official plan of correction
POC Due Date: 05/01/2024 Plan of Correction The facility agrees to have the fire extinguishers serviced. Proof of correction will be sent to CCLD by POC date.
Background checksType B
- Official classification
- Type B
- Official code
- 87355(e)
- Regulation authority
- CCR
What the official deficiency says
(e) All individuals subject to a criminal record review pursuant to Health and Safety Code Section 1569.17(b) shall prior to working, residing or volunteering in a licensed facility: This requirement is not met as evidenced by: Deficient Practice Statement Based on record review, the licensee did not comply with the section cited above by not having two staff members associated to the facility which poses/posed a potential health, safety or personal rights risk to persons in care.
Official plan of correction
POC Due Date: 05/01/2024 Plan of Correction The facility agrees to associate the staff to the facility. Proof of correction will be sent to CCLD by POC date.
Food serviceType B
- Official classification
- Type B
- Official code
- 87555(b)(26)
- Regulation authority
- CCR
What the official deficiency says
(b) The following food service requirements shall apply: (26) Supplies of nonperishable foods for a minimum of one week and perishable foods for a minimum of two days shall be maintained on the premises. This requirement is not met as evidenced by: Deficient Practice Statement Based on observation, the licensee did not comply with the section cited above by not having enough nonperishable foods for a one week supply which poses/posed a potential health, safety or personal rights risk to persons in care.
Official plan of correction
POC Due Date: 05/01/2024 Plan of Correction The facility agrees to buy additional foods. Proof of correction will be sent to CCLD by POC date.
Source and limits
California Department of Social Services, Community Care Licensing Division. Public facility history is described by the source as a five-year window. Older records and previous-licensee history may require a regional-office request. Type 741 RCFE-CCRCs, nursing homes, and other care settings are excluded from this page.
Read the data methodology