Facility condition and maintenance
Cited in 3 reports, with 4 deficiencies in total.
LOVING HANDS
2621 PRESIDIO DR, Brentwood CA 94513
5 bedsLatest official report Aug 27, 2025Licensed
Additional info
- Telephone
- (925) 330-5129
- Licensee
- B & D MORALES CORPORATION
- Administrator
- MORALES, MA MERCEDES R.
- Contact
- MORALES, MA MERCEDES R.
- License first date
- Sep 16, 2022
- License effective date
- Sep 16, 2022
- District office
- OAKLAND ASC · (510) 286-4201
- Regional office
- 15
- Clients served
- 935 - ELDERLY
Summary
The available records show 6 Type B deficiencies for this facility.
- Most recent inspection
- Aug 27, 2025
- Most recent deficiency
- Aug 27, 2025
No later report is available, so the records do not show what happened afterward.
What Type A and Type B mean
- Type A
- Violations of licensing requirements that, if not corrected, have a direct and immediate risk to the health, safety, or personal rights of persons in care.
- Type B
- Violations of licensing requirements that, without correction, could become a risk to the health, safety, or personal rights of persons in care.
Both classifications are published by California CDSS and are shown as published. SeniorLivingFacts does not rename them or add a severity level of its own.
At a glance
Counts cover the five-year public record. Typical figures are the median for the 391 Contra Costa County facilities licensed for 6 or fewer beds.
In the available public five-year record, CCLD published 6 reports for this facility: 4 inspections, 1 complaint investigation, and 1 licensing or administrative record.
Those records contain 0 Type A and 6 Type B deficiencies.
0 deficiencies have explicit official correction or clearance evidence in the loaded records.
- Official inspections
- 4
- Recorded deficiencies
- 6
- Type A deficiencies
- 0
- Type B deficiencies
- 6
- Substantiated complaints
- 1
- Repeated topics
- 1
Fewer than the typical 5
0 in the last 12 months
More than the typical 3
0 in the last 12 months
Fewer than the typical 1
0 in the last 12 months
More than the typical 2
0 in the last 12 months
Most this size have none
0 in the last 12 months
Last 36 months
No inspection in the last 12 months, so a zero above means no record rather than a clean visit.
Repeated topics
Topics cited in more than one report during the last 36 months. A repeat may show a pattern worth asking about. Each date opens its report below.
Official report history
All preserved reports from the most recent to the oldest, sortable by report type.
Inspection
Facility condition and maintenanceType B
- Official classification
- Type B
- Official code
- 87303(e)(2)
- Regulation authority
- CCR
What the official deficiency says
87303 Maintenance and Operation (e) Water supplies and plumbing fixtures shall be maintained as follows: (2) Faucets used by residents for personal care such as shaving and grooming shall deliver hot water. Hot water temperature controls shall be maintained to automatically regulate the temperature of hot water used by residents to attain a temperature of not less than 105 degree F (41 degree C) and not more than 120 degree F (49 degree C). This requirement is not met as evidenced by: Deficient Practice Statement Based on observation, the licensee did not comply with the section cited above in having hot water in residents shared restroom temperature at 135.2 degree F which poses a potential health and safety risk to persons in care.
Official plan of correction
POC Due Date: 09/03/2025 Plan of Correction Administrator agreed to have temperature lowered to meet regulations and will send photo email of current temperature to CCLD by POC date
Plan of correction recorded
Correction not verified in available records
Admission, assessment, and evictionType B
- Official classification
- Type B
- Official code
- 87463(i)
- Regulation authority
- CCR
What the official deficiency says
(i) When there is significant change in condition, as defined in Section 87101, Definitions, or once every 12 months, whichever occurs first, the licensee shall arrange an in-person or virtual meeting or conference call to share the reappraisal with the resident, the resident's representative, if applicable, and appropriate facility staff, as specified in Section 87467, Resident Participation in Decision Making. This requirement is not met as evidenced by: Deficient Practice Statement Based on interview and record review, the licensee did not comply with the section cited above in not having four (4) out of four (4) residents appraisal need and service plans which poses a potential health, safety or personal rights risk to persons in care.
Official plan of correction
POC Due Date: 09/03/2025 Plan of Correction Administrator agreed to send CCLD a self certifying email once appraisal needs and service plans are completed and placed in residents files by POC date
Plan of correction recorded
Correction not verified in available records
Health conditions and treatmentsType B
- Official classification
- Type B
- Official code
- 87608(a)(5)(A)
- Regulation authority
- CCR
What the official deficiency says
(A) A bed rail that extends from the head half the length of the bed and used only for assistance with mobility shall be allowed. This requirement is not met as evidenced by: Deficient Practice Statement Based on observation and record review, the licensee did not comply with the section cited above in not having a physician order for R2 full bed rail in R2's file which poses a potential health, safety or personal rights risk to persons in care.
Official plan of correction
POC Due Date: 09/03/2025 Plan of Correction Administrator agreed to send CCLD an email of doctor's order for R2's full bed rail by POC date
Plan of correction recorded
Correction not verified in available records
Inspection
No deficiencies recorded in this report
Inspection
No deficiencies recorded in this report
Inspection
Facility condition and maintenanceType B
- Official classification
- Type B
- Official code
- 87303(e)(4)
- Regulation authority
- CCR
What the official deficiency says
(e) Water supplies and plumbing fixtures shall be maintained as follows: (4) Grab bars shall be maintained for each toilet, bathtub and shower used by residents. This requirement is not met as evidenced by: Deficient Practice Statement Based on observation, the licensee did not comply with the section cited above in 2 out of 3 bathrooms, which poses a potential health, safety or personal rights risk to persons in care.
Official plan of correction
POC Due Date: 10/02/2023 Plan of Correction On or before the due date, the Licensee shall install grab bars in the 2 bathrooms where there is no grab bar for the toilet.
Plan of correction recorded
Correction not verified in available records
Facility condition and maintenanceType B
- Official classification
- Type B
- Official code
- 87305(a)
- Regulation authority
- CCR
What the official deficiency says
87305 Alterations to Existing Building or New Facilities (a) Prior to construction or alterations, all facilities shall obtain a building permit. This requirement is not met as evidenced by: Deficient Practice Statement Based on observation, the licensee did not comply with the section cited above in the staff room, which poses a potential health, safety or personal rights risk to persons in care.
Official plan of correction
POC Due Date: 10/02/2023 Plan of Correction On or before the due date, the Licensee shall inform the LPA of the plan for a wall to be installed with a permit from the Brentwood Planning Department along with a date by when the wall will be installed. If it will not be allowed by the Brentwood City Planning Department, then the wall must be removed.
Plan of correction recorded
Correction not verified in available records
Source and limits
California Department of Social Services, Community Care Licensing Division. Public facility history is described by the source as a five-year window. Older records and previous-licensee history may require a regional-office request. Type 741 RCFE-CCRCs, nursing homes, and other care settings are excluded from this page.
Read the data methodology