Resident rights
Cited in 4 reports, with 4 deficiencies in total.
BRENTWOOD ASSISTED LIVING, LLC
450 JOHN MUIR PKWY, Brentwood CA 94513
200 bedsLatest official report Feb 25, 2026Licensed
Additional info
- Telephone
- (925) 516-8006
- Licensee
- BRENTWOOD ASSISTED LIVING LLC; SEASONS MGMT, LLC
- Administrator
- SHAHADE, SCOTT
- Contact
- SHAHADE, SCOTT
- License first date
- Jan 19, 2007
- License effective date
- Jan 19, 2007
- District office
- OAKLAND ASC · (510) 286-4201
- Regional office
- 15
- Clients served
- 983 - RCFE / DEMENTIA
Summary
The available records show 3 Type A and 5 Type B deficiencies for this facility.
- Most recent inspection
- Jan 15, 2026
- Most recent deficiency
- Sep 18, 2025
4 later reports, from Oct 21, 2025 through Feb 25, 2026, recorded no deficiencies, though the records do not say whether they were follow-ups.
What Type A and Type B mean
- Type A
- Violations of licensing requirements that, if not corrected, have a direct and immediate risk to the health, safety, or personal rights of persons in care.
- Type B
- Violations of licensing requirements that, without correction, could become a risk to the health, safety, or personal rights of persons in care.
Both classifications are published by California CDSS and are shown as published. SeniorLivingFacts does not rename them or add a severity level of its own.
At a glance
Counts cover the five-year public record. Typical figures are the median for the 35 Contra Costa County facilities licensed for 50 or more beds, except where too few exist to state one — those come from facilities with 7 or more beds.
In the available public five-year record, CCLD published 29 reports for this facility: 13 inspections, 16 complaint investigations, and 0 licensing or administrative records.
Those records contain 3 Type A and 5 Type B deficiencies.
0 deficiencies have explicit official correction or clearance evidence in the loaded records.
- Official inspections
- 13
- Recorded deficiencies
- 8
- Type A deficiencies
- 3
- Type B deficiencies
- 5
- Substantiated complaints
- 5
- Repeated topics
- 1
More than the typical 9
4 in the last 12 months
More than the typical 7
2 in the last 12 months
More than the typical 1
2 in the last 12 months
More than the typical 4
0 in the last 12 months
More than the typical 1
2 in the last 12 months
Last 36 months
Repeated topics
Topics cited in more than one report during the last 36 months. A repeat may show a pattern worth asking about. Each date opens its report below.
Official report history
All preserved reports from the most recent to the oldest, sortable by report type.
Complaint
Allegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations1 substantiated · 2 unsubstantiated · 0 unfounded · 1 cited
Resident rightsType A
- Official classification
- Type A
- Official code
- 87468.1(a)(3)
- Regulation authority
- CCR
What the official deficiency says
Residents in all residential care facilities for the elderly shall have all of the following personal rights: (3) To be free from punishment, humiliation, intimidation, abuse, or other actions of a punitive... This requirement is not met as evidence by: Based on investigation, licensee did not comply with the section cited above by staff(S1) slapping resident which poses an immediate health and safety risk to the persons in care.
Official plan of correction
Executive Director has agreed to retrain all staff on personal rights and submit staff sign-in sheet and training materials to CCLD by POC date. *statf(S1) resigned on 09/08/2025*
Deadline recorded: Sep 19, 2025. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Sep 19, 2025
Correction not verified in available records
Complaint
Allegations1 substantiated · 0 unsubstantiated · 0 unfounded · 1 cited
Resident rightsType A
- Official classification
- Type A
- Official code
- 87468.2(a)(4)
- Regulation authority
- CCR
What the official deficiency says
Additional Personal Rights of Residents in Privately Operated Facilities. To care, supervision, and services that meet their individual needs...by staff that are sufficient in numbers... This requirement is not met as evidence by: Based on investigation, licensee did not comply with the section cited above by having resident leave the facility unassisted which poses an immediate health and safety risk to the persons in care.
Official plan of correction
Facility has agreed to create a written plan to address future wandering behaviors and submit the written plan to CCLD by POC date.
Deadline recorded: Sep 10, 2025. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Sep 10, 2025
Correction not verified in available records
Complaint
Allegations0 substantiated · 2 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 3 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 7 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations2 substantiated · 0 unsubstantiated · 0 unfounded · 2 cited
Resident rightsType B
- Official classification
- Type B
- Official code
- 87468.2(a)(4)
- Regulation authority
- CCR
What the official deficiency says
Additional Personal Rights of Residents in Privately Operated Facilities. To care, supervision, and services that meet their individual needs and are delivered by staff that are sufficient in numbers... This requirement is not met as evidence by: Based on investigation, licensee did not comply with the section cited above by not responding to call button in a timely manner which poses a potential health and safety risk to the persons in care.
Official plan of correction
Facility has agreed to create a plan to address staffing needs/call button response and will provide a copy of the plan to CCLD by POC date.
Deadline recorded: Apr 7, 2025. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Apr 7, 2025
Correction not verified in available records
Staffing, personnel, and trainingType B
- Official classification
- Type B
- Official code
- 87411(a)
- Regulation authority
- CCR
What the official deficiency says
Personnel Requirements - General. Facility personnel shall at all times be sufficient in numbers...to meet resident needs... This requirement is not met as evidence by: Based on investigation, licensee did not comply with the section cited above by not having sufficient staffing which poses a potential health and safety risk to the persons in care.
Official plan of correction
Facility has agreed to create a plan to address staffing needs/call button response and will provide a copy of the plan to CCLD by POC date.
Deadline recorded: Apr 7, 2025. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Apr 7, 2025
Correction not verified in available records
Complaint
Allegations1 substantiated · 0 unsubstantiated · 0 unfounded · 1 cited
Incident reportingType B
- Official classification
- Type B
- Official code
- 87211(c)
- Regulation authority
- CCR
What the official deficiency says
87211 Reporting Requirements (c) Any suspected physical abuse that does not result in serious bodily injury of an elder or dependent adult shall be reported to the local ombudsman, the corresponding licensing agency, and the local law enforcement agency within twenty-four (24)hours as required by Welfare and Institutions Code Section 15630(b)(1)....a written report shall be sent...within two working days. -This requirement is not met as evidenced by: -Based on records review and interviews, the licensee did not comply with the section above in not submitting the written report to the agencies within the time frame.
Official plan of correction
Executive Director agreed to do the following and submit proof by 3/13/25: 1. Complete the LIC624. 2. Submit the SOC341s to the local law enforcement and ombudsman. 3. In-service the staff and ensure reporting requirements are followed.
Deadline recorded: Mar 13, 2025. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Mar 13, 2025
Correction not verified in available records
Complaint
Allegations1 substantiated · 0 unsubstantiated · 0 unfounded · 1 cited
Resident rightsType A
- Official classification
- Type A
- Official code
- 87468.1(a)(3)
- Regulation authority
- CCR
What the official deficiency says
Residents in all residential care facilities for the elderly shall have all of the following personal rights: To be free from punishment, humiliation, intimidation, abuse, or other actions of a punitive nature, such as withholding residents’ money or interfering with daily living functions such as eating, sleeping, or elimination. This requirement was not met as evidenced by staff physically abusing a resident which posed a potential health & safety risk to residents in care.
Official plan of correction
Immediate civil penalty of $500 assessed during visit due to resident injuries sustained from abusive staff. Incident was investigated internally and S1 terminated on 02/20/24. Also, Memory Care Director was also terminated on 04/26/24. Deficiency corrected during visit. In-service staff retrainings on how to properly redirect dementia residents with behaviors completed on 02/21/24. ED gave LPA copy of completed staff re-trainings.
Deadline recorded: Feb 19, 2025. A deadline is not proof that correction was completed.
Corrective action observedRecorded in report dated Feb 19, 2025
Correction deadline recordedDeadline Feb 19, 2025
Complaint
Allegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 2 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
No deficiencies recorded in this report
Complaint
Allegations0 substantiated · 3 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
No deficiencies recorded in this report
Complaint
Staffing, personnel, and trainingType B
- Official classification
- Type B
- Official code
- 87411(a)
- Regulation authority
- CCR
What the official deficiency says
87411 Personnel Requirements - General (a) Facility personnel shall at all times be sufficient in numbers, and competent to provide the services necessary to meet resident needs....Additional staff shall be employed as necessary to perform office work, cooking, house cleaning, laundering, and maintenance of buildings..... and grounds...... -This requirement is not met as evidenced by: -Based on intervews, the licensee did not comply with the section above for not having sufficient staff to meet residents' needs such as assistance with ADLs, laudry and diapering needs which posed potential health and personal rights risks to persons in care.
Official plan of correction
Executive Director (ED) to ensure sufficient staffing. ED to have the following submitted by 10/26/2021: 1. LIC500 Personnel Report 2. Staff schedules for assisted living and memory care units,
Deadline recorded: Oct 26, 2021. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Oct 26, 2021
Correction not verified in available records
Medical and dental careType B
- Official classification
- Type B
- Official code
- 87465(a)(5)
- Regulation authority
- CCR
What the official deficiency says
87465 Incidental Medical and Dental Care (a) .....(5) The licensee shall assist residents with self-administered medications as needed. -This requirement is not met as evidenced by: -Based on interviews, the licensee did not comply with the section above for not having residents' medications administered in a timely manner which posed potential health risks to persons in care.
Official plan of correction
Executive Director to ensure residents' medications are administered timely. In addition, ED to in-service the staff and submit copy of training topics with attendees signatures by 10/26/2021.
Deadline recorded: Oct 26, 2021. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Oct 26, 2021
Correction not verified in available records
Source and limits
California Department of Social Services, Community Care Licensing Division. Public facility history is described by the source as a five-year window. Older records and previous-licensee history may require a regional-office request. Type 741 RCFE-CCRCs, nursing homes, and other care settings are excluded from this page.
Read the data methodology