COUNTRY HOUSE

966 KOVAK CT, Chico CA 95973

Facility 045920038 · RESIDENTIAL CARE ELDERLY (740)

20 bedsLatest official report Dec 11, 2025Licensed

Additional info
Licensee
CAREWAY MANAGEMENT LLC
Administrator
EADS, TERESA
Contact
EADS, TERESA
License first date
Nov 2, 2023
License effective date
Nov 2, 2023
District office
SACRAMENTO NORTH ASC · (916) 263-4700
Regional office
59
Clients served
983 - RCFE / DEMENTIA

Summary

The available records show 1 Type A and 2 Type B deficiencies for this facility.

Most recent inspection
Oct 23, 2025
Most recent deficiency
Dec 11, 2025

No later report is available, so the records do not show what happened afterward.

What Type A and Type B mean
Type A
Violations of licensing requirements that, if not corrected, have a direct and immediate risk to the health, safety, or personal rights of persons in care.
Type B
Violations of licensing requirements that, without correction, could become a risk to the health, safety, or personal rights of persons in care.

Both classifications are published by California CDSS and are shown as published. SeniorLivingFacts does not rename them or add a severity level of its own.

At a glance

Counts cover the five-year public record. Typical figures are the median for the 9 Butte County facilities licensed for 16 to 49 beds, except where too few exist to state one — those come from facilities with 7 or more beds.

In the available public five-year record, CCLD published 6 reports for this facility: 2 inspections, 2 complaint investigations, and 2 licensing or administrative records.

Those records contain 1 Type A and 2 Type B deficiencies.

0 deficiencies have explicit official correction or clearance evidence in the loaded records.

Official inspections
2

Fewer than the typical 6

1 in the last 12 months

Recorded deficiencies
3

Fewer than the typical 4

1 in the last 12 months

Type A deficiencies
1

About the same as most this size

1 in the last 12 months

Type B deficiencies
2

About the same as most this size

0 in the last 12 months

Substantiated complaints
1

About the same as most this size

1 in the last 12 months

Repeated topics
0

Last 36 months

Repeated topics

Topics cited in more than one report during the last 36 months. A repeat may show a pattern worth asking about. Each date opens its report below.

No topic repeats in the last 36 months

No deficiency topic appears in more than one report during that window. This does not establish that nothing repeated earlier in the five-year record, and it is not a statement about current conditions.

Official report history

All preserved reports from the most recent to the oldest, sortable by report type.

Complaint

Allegations1 substantiated · 0 unsubstantiated · 0 unfounded · 1 cited

Staffing, personnel, and trainingType A
Official classification
Type A
Official code
87411(g)(1)
Regulation authority
CCR

What the official deficiency says

87411 Personnel Requirements - General (g) Prior to employment or initial presence in the facility, all employees and volunteers subject to a criminal record review shall: (1) Obtain a California clearance or a criminal record exemption as required by law or Department regulations. This is evidenced by: Based on interviews conducted, observation, and documentation reviewed, the Licensee did not ensure that S1 had a valid criminal record clearance before working in the facility, which posed an immediate health and safety risk to residents in care.

Official plan of correction

Administrator agrees to fill out a LIC 9098 Proof of Correction Form indicating the regulation is understood for the future. Further, civil penalties have been assesed. Adminsistrator shall provide LIC 9098 to LPA by end of business on December 12, 2025.

Deadline recorded: Dec 12, 2025. A deadline is not proof that correction was completed.

Plan of correction recorded
Correction deadline recordedDeadline Dec 12, 2025
Correction not verified in available records
View official report
Complaint

Allegations0 substantiated · 1 unsubstantiated · 0 unfounded

No deficiencies recorded in this report
Inspection
Facility condition and maintenanceType B
Official classification
Type B
Official code
87303(e)(3)
Regulation authority
CCR

What the official deficiency says

(e) Water supplies and plumbing fixtures shall be maintained as follows: (3) Taps delivering water at 125 degree F (52 degrees C) or above shall be prominently identified by warning signs. This requirement is not met as evidenced by: Deficient Practice Statement Based on observation, the licensee did not comply with the section cited above in that the water is not consistently measuring within range throughout the facility which poses a potential health, safety or personal rights risk to persons in care.

Official plan of correction

POC Due Date: 09/24/2024 Plan of Correction Administrator will ensure that caregivers are check the water temp before resident showers. The administrator will enusre that the water temp remains in range. Admin will provide a training to the caregivers, and provide documentation to the department. Administrator will monitor the temps to determin if the facility needs new water heater.

Plan of correction recorded
Correction not verified in available records
View official report
Dementia careType B
Official classification
Type B
Official code
87705(c)(5)
Regulation authority
CCR

What the official deficiency says

(c) Licensees who accept and retain residents with dementia shall be responsible for ensuring the following: (5) Each resident with dementia shall have an annual medical assessment as specified in Section 87458, Medical Assessment, and a reappraisal done at least annually, both of which shall include a reassessment of the resident's dementia care needs. This requirement is not met as evidenced by: Deficient Practice Statement Based on record review, the licensee did not comply with the section cited above in two out of five resident files did not have an updated medical assessment which poses a potential health, safety or personal rights risk to persons in care.

Official plan of correction

POC Due Date: 09/24/2024 Plan of Correction The Admin and RCC will work together to create and implement a tracking system for residents with dementia to ensure that residents with dementia recieve a medical assessment annually.

Plan of correction recorded
Correction not verified in available records
View official report
Licensing recordNot an inspection of the operating facility
No deficiencies recorded in this report
Licensing recordNot an inspection of the operating facility
No deficiencies recorded in this report

Source and limits

California Department of Social Services, Community Care Licensing Division. Public facility history is described by the source as a five-year window. Older records and previous-licensee history may require a regional-office request. Type 741 RCFE-CCRCs, nursing homes, and other care settings are excluded from this page.

Read the data methodology