Complaint
Allegations0 substantiated · 2 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportAMBER GROVE PLACE
3049 ESPLANADE, Chico CA 95973
70 bedsLatest official report Apr 28, 2026Licensed
Additional info
- Telephone
- (530) 826-3226
- Licensee
- ANTHEM CHICO MANAGEMENT LLC
- Administrator
- BAXTER, STACY
- Contact
- BAXTER, STACY
- License first date
- Nov 7, 2012
- License effective date
- Nov 7, 2012
- District office
- SACRAMENTO NORTH ASC · (916) 263-4700
- Regional office
- 59
- Clients served
- 980 - RCFE / LOCKED
Summary
The available records show 6 Type A and 3 Type B deficiencies for this facility.
- Most recent inspection
- Nov 18, 2025
- Most recent deficiency
- Mar 19, 2024
6 later reports, from Apr 23, 2024 through Apr 28, 2026, recorded no deficiencies, though the records do not say whether they were follow-ups.
What Type A and Type B mean
- Type A
- Violations of licensing requirements that, if not corrected, have a direct and immediate risk to the health, safety, or personal rights of persons in care.
- Type B
- Violations of licensing requirements that, without correction, could become a risk to the health, safety, or personal rights of persons in care.
Both classifications are published by California CDSS and are shown as published. SeniorLivingFacts does not rename them or add a severity level of its own.
At a glance
Counts cover the five-year public record. Typical figures are the median for the 8 Butte County facilities licensed for 50 or more beds, except where too few exist to state one — those come from facilities with 7 or more beds.
In the available public five-year record, CCLD published 16 reports for this facility: 7 inspections, 9 complaint investigations, and 0 licensing or administrative records.
Those records contain 6 Type A and 3 Type B deficiencies.
0 deficiencies have explicit official correction or clearance evidence in the loaded records.
- Official inspections
- 7
- Recorded deficiencies
- 9
- Type A deficiencies
- 6
- Type B deficiencies
- 3
- Substantiated complaints
- 5
- Repeated topics
- 0
More than the typical 6
2 in the last 12 months
Well above the typical 4
0 in the last 12 months
Well above the typical 1
0 in the last 12 months
More than the typical 2
0 in the last 12 months
More than the typical 1
0 in the last 12 months
Last 36 months
Repeated topics
Topics cited in more than one report during the last 36 months. A repeat may show a pattern worth asking about. Each date opens its report below.
No topic repeats in the last 36 months
No deficiency topic appears in more than one report during that window. This does not establish that nothing repeated earlier in the five-year record, and it is not a statement about current conditions.
Official report history
All preserved reports from the most recent to the oldest, sortable by report type.
Inspection
No deficiencies recorded in this report
Inspection
No deficiencies recorded in this report
Inspection
No deficiencies recorded in this report
Inspection
No deficiencies recorded in this report
Complaint
Allegations0 substantiated · 0 unsubstantiated · 4 unfounded
No deficiencies recorded in this reportComplaint
Allegations3 substantiated · 5 unsubstantiated · 0 unfounded · 3 cited
Basic services and supervisionType A
- Official classification
- Type A
- Official code
- 87464(d)
- Regulation authority
- CCR
What the official deficiency says
Basic Services - A facility need not accept a particular resident for care. However, if a facility chooses to accept a particular resident for care, the facility shall be responsible for meeting the resident's needs as identified in the pre-admission appraisal specified in Section 87457, Pre-admission Appraisal and providing the other basic services specified below, either directly or through outside resources. This requirement was not met as evidenced by: Based on interviews by numerous persons, and records reviewed, the licensee did not ensure that the resident received care in a timely manner for her pressure injuries. This poses an immediate risk to residents in care.
Official plan of correction
The administrator agrees to submit to the licensing agency how this type of deficiency will be avoided in the future.
Deadline recorded: Mar 20, 2024. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Mar 20, 2024
Correction not verified in available records
Health conditions and treatmentsType A
- Official classification
- Type A
- Official code
- 87616(a)
- Regulation authority
- CCR
What the official deficiency says
Exceptions for Health Conditions As specified in Section 87209, Program Flexibility, the licensee may submit a written exception request if he/she agrees that the resident has a prohibited and/or restrictive health condition but believes that the intent of the law can be met through alternative means. This requirement was not met as evidenced by: Based on interviews by numerous persons, and records reviewed, the licensee did not ensure that an exception was in place for a resident that had pressure injuries. This poses an immediate risk to residents in care.
Official plan of correction
The administrator agrees to submit to the licensing agency a statement that she understands the requirement to request an exception when a resident is staged with a pressure wound, Stage 3 or 4.
Deadline recorded: Mar 20, 2024. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Mar 20, 2024
Correction not verified in available records
Resident rightsType A
- Official classification
- Type A
- Official code
- 1569.269(a)(6)
- Regulation authority
- HSC
What the official deficiency says
Enumerated rights; severability (a) Residents of residential care facilities for the elderly shall have all of the following rights: (6) To care, supervision, and services that meet their individual needs and are delivered by staff that are sufficient in numbers, qualifications, and competency to meet their needs. This requirement was not met as evidenced by interviews and documentation review. The licensee failed to comply with the regulation cited above. A fall risk care plan was not in place. This poses an immediate health and safety risk to residents in care.
Official plan of correction
The administrator agrees to assess all residents that are a fall risk. Training shall be provided to care providers regarding prevention practices of residents that are a fall risk. The administrator agrees to submit to the licensing agency the materials used to train the care providers and a sign in sheet of those that were trained. An immediate civil penalty in the amount of $500.00 assessed for R2 sustaining a serious bodily injury while in care at this facility.
Deadline recorded: Mar 20, 2024. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Mar 20, 2024
Correction not verified in available records
Inspection
No deficiencies recorded in this report
Complaint
Allegations1 substantiated · 1 unsubstantiated · 0 unfounded · 1 cited
Admission, assessment, and evictionType A
- Official classification
- Type A
- Official code
- 87463(a)
- Regulation authority
- CCR
What the official deficiency says
Reappraisals. The pre-admission appraisal shall be updated, in writing as frequently as necessary to note significant changes and to keep the appraisal accurate. The reappraisals shall document changes in the resident's physical, medical, mental, and social condition. Based on observation and document review it was determined that the licensee failed to ensure the appraisal was updated and the written plan of care and after each fall. This poses a potential health and safety risk to residents in care.
Official plan of correction
By 10/19/2023, the licensee shall submit in writing a facility fall prevent plan that shall at minimum include documentation of meetings with responsible parties, documenting change of conditions, discussion of fall prevent measures with responsible party, and overall documentation of the resident. IMMEDIATE $500 CIVIL PENALTY ISSUED.
Deadline recorded: Oct 19, 2023. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Oct 19, 2023
Correction not verified in available records
Complaint
Allegations0 substantiated · 1 unsubstantiated · 1 unfounded
No deficiencies recorded in this reportComplaint
Allegations1 substantiated · 3 unsubstantiated · 0 unfounded · 1 cited
Health conditions and treatmentsType B
- Official classification
- Type B
- Official code
- 87470(a)(4)(a)(1)
- Regulation authority
- CCR
What the official deficiency says
87470(a)(4)(a)(1) Infection Control Requirements – (a) A licensee shall ensure that infection control practices are maintained as follows: (4) All facility staff and volunteers shall use gloves as a protective barrier to prevent the spread of potential infection as specified below. (A) Gloves shall always be worn when: (1) Coming into contact with blood or body fluids such as saliva, stool, vomit, or urine. This requirement is not met as evidenced by: Based on observation and document review it was determined that the licensee failed to ensure that staff were wearing gloves when handling potentially infectious materials. This poses a potential health and safety risk to residents in care.
Official plan of correction
Licensee agrees to provide training for all direct care staff on the requirement and proper use of gloves when handling potentially infectious materials. Licensee will conduct the training and provide LPA with attendance sheet that has been signed by all staff. The proof of correction is to be received by LPA Knight by 02/10/2023.
Deadline recorded: Feb 9, 2023. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Feb 9, 2023
Correction not verified in available records
Complaint
Allegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations1 substantiated · 1 unsubstantiated · 1 unfounded · 1 cited
Resident rightsType B
- Official classification
- Type B
- Official code
- 87468.1(a)(11)
- Regulation authority
- CCR
What the official deficiency says
Personal Rights of Residents in All Facilities (a) Residents in all residential care facilities for the elderly shall have all of the following personal rights: (11) To have their visitors, including ombudspersons and advocacy representatives, permitted to visit privately during reasonable hours and without prior notice, provided that the rights of other residents are not infringed upon. This requirement was not met in the case of R1. This posed a potential risk to their personal rights
Official plan of correction
(Currently tele visits occur in lieu of some face-to-face visits) Licensee will submit a plan for review of guardianship documents that responsible party possess to ensure third parties are asking for actions allowed to them in the guardiansip (POA, etc) and alternative actions to be proposed to those parties to ensure resident right are upheld. Licensee will submit the plan by the POC date of 1/5/23.
Deadline recorded: Jan 5, 2023. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Jan 5, 2023
Correction not verified in available records
Complaint
Allegations3 substantiated · 10 unsubstantiated · 3 unfounded · 3 cited
Resident rightsType A
- Official classification
- Type A
- Official code
- 87468.1(a)(2)
- Regulation authority
- CCR
What the official deficiency says
Personal Rights of Residents in All Facilities. Residents …shall have all of the following personal rights: (2) To be free from … humiliation, … This requirement was not met based on statements and photo/video evidence that staff S1-S10 took photos and videos of residents that were shared on a staff group SnapChat site. In several of the videos staff could be heard laughing at residents who demonstrated deficits or behaviors due to their dementia disabilities. This posed an immediate risk to resident personal rights.
Official plan of correction
This violation has been corrected during the course of the investigation. When informed of the occurrence when the complaint was opened, the Director took appropriate actions to stop the use of the photo site, took disciplinary actions as appropriate with those staff involved and provided staff training to all staff regarding resident rights and program policies.
Deadline recorded: Dec 15, 2022. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Dec 15, 2022
Correction not verified in available records
Resident rightsType A
- Official classification
- Type A
- Official code
- 87468.2(a)(1)
- Regulation authority
- CCR
What the official deficiency says
Additional Personal Rights of Residents in Privately Operated Facilities (a) In addition to the rights listed in Section 87468.1,…residents…have all of the following personal rights: (1) To have a reasonable level of personal privacy in accommodations... This requirement was not met based on statements and photo/video evidence that staff S1-S10 took photos and videos of residents that were shared on a staff group SnapChat site. This posed an immediate risk to resident personal rights.
Official plan of correction
This violation has been corrected during the course of the investigation. When informed of the occurrence when the complaint was opened, the Director took appropriate actions to stop the use of the photo site, took disciplinary actions as appropriate with those staff involved and provided staff training to all staff regarding resident rights and program policies.
Deadline recorded: Dec 15, 2022. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Dec 15, 2022
Correction not verified in available records
Resident rightsType B
- Official classification
- Type B
- Official code
- 87468.1(a)(2)
- Regulation authority
- CCR
What the official deficiency says
Personal Rights of Residents in All Facilities (a) Residents in all residential care facilities for the elderly shall have all of the following personal rights: (2) To be accorded safe, healthful and comfortable accommodations, furnishings and equipment. This requirement was not met. Based on S6 statement to the Administrator on 7/31/22, licensee and/or administrator/facility Manager did not ensure the personal rights of persons in care to safe and healthful accommodations, S6 stated to the Administrator that they “had their mask down; some times it’s hard to breath w/ them on.” This posed a potential risk to residents.
Official plan of correction
The facility reviewed and modified their staff sign in procedures to reinforce the policy requiring use of masks. Licensee will submit the updated sign in procedures that will include a person screening staff upon entry instead of self assessment and contain a method of reminding staff about masking requirements. Due by the POC date of 1/5/22.
Deadline recorded: Jan 5, 2023. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Jan 5, 2023
Correction not verified in available records
Inspection
No deficiencies recorded in this report
Inspection
No deficiencies recorded in this report
Source and limits
California Department of Social Services, Community Care Licensing Division. Public facility history is described by the source as a five-year window. Older records and previous-licensee history may require a regional-office request. Type 741 RCFE-CCRCs, nursing homes, and other care settings are excluded from this page.
Read the data methodology