Staffing, personnel, and training
Cited in 8 reports, with 10 deficiencies in total.
Apr 8, 2026Mar 23, 2026Jan 27, 2026Apr 22, 2025Oct 29, 2024Jul 10, 2024Mar 5, 2024Jan 29, 2024
2770 SIERRA LADERA, Chico CA 95928
56 bedsLatest official report Aug 12, 2026Licensed
The available records show 27 Type A and 25 Type B deficiencies for this facility.
View enforcement record2 later reports, from May 21, 2026 through Aug 12, 2026, recorded no deficiencies, though the records do not say whether they were follow-ups.
Both classifications are published by California CDSS and are shown as published. SeniorLivingFacts does not rename them or add a severity level of its own.
Counts cover the five-year public record. Typical figures are the median for the 8 Butte County facilities licensed for 50 or more beds, except where too few exist to state one — those come from facilities with 7 or more beds.
In the available public five-year record, CCLD published 43 reports for this facility: 18 inspections, 22 complaint investigations, and 3 licensing or administrative records.
Those records contain 27 Type A and 25 Type B deficiencies.
0 deficiencies have explicit official correction or clearance evidence in the loaded records.
More than the typical 6
3 in the last 12 months
Well above the typical 4
17 in the last 12 months
Well above the typical 1
4 in the last 12 months
Well above the typical 2
13 in the last 12 months
Well above the typical 1
8 in the last 12 months
Last 36 months
Topics cited in more than one report during the last 36 months. A repeat may show a pattern worth asking about. Each date opens its report below.
Cited in 8 reports, with 10 deficiencies in total.
Apr 8, 2026Mar 23, 2026Jan 27, 2026Apr 22, 2025Oct 29, 2024Jul 10, 2024Mar 5, 2024Jan 29, 2024
Cited in 6 reports, with 10 deficiencies in total.
Apr 8, 2026Oct 21, 2025Oct 21, 2025May 27, 2025Mar 18, 2025Mar 5, 2024
Cited in 5 reports, with 5 deficiencies in total.
Cited in 3 reports, with 5 deficiencies in total.
Cited in 3 reports, with 4 deficiencies in total.
Cited in 3 reports, with 3 deficiencies in total.
Cited in 2 reports, with 2 deficiencies in total.
Cited in 2 reports, with 2 deficiencies in total.
Cited in 2 reports, with 2 deficiencies in total.
All preserved reports from the most recent to the oldest, sortable by report type.
(6) All outdoor and indoor passageways and stairways shall be kept free of obstruction. This requirement is not met as evidenced by: Deficient Practice Statement Based on observation, the licensee did not comply with the section cited above in that (1) one exterior exit was blocked by a hoyer life and a resident wheelchair which poses an immediate health, safety or personal rights risk to persons in care.
POC Due Date: 04/09/2026 Plan of Correction Licensee/Administrator shall ensure all exits are free of obstruction immedaitely. LPA shall return at a later date to complete this Plan of Correction.
(a) The facility shall be clean, safe, sanitary and in good repair at all times. Maintenance shall include provision of maintenance services and procedures for the safety and well-being of residents, employees and visitors. This requirement is not met as evidenced by: Deficient Practice Statement Based on observation, the licensee did not comply with the section cited above in that two (2) bathrooms were dirty with dirt in unused showers, visable dirty floors in walk-in showers, and dirty fingerprints on doors/doorjams. Additionally, one (1) exterior door alarm was not sounding and needed the batteries to be replaced, which poses/posed a potential health, safety or personal rights risk to persons in care.
POC Due Date: 04/22/2026 Plan of Correction Licensee/Administrator shall ensure the facility is clean and in good repair at all times. LPA shall return at a later day to complete this Plan of Correction (POC)
(f) All personnel, including the licensee and administrator, shall be in good health, and physically and mentally capable of performing assigned tasks. Good physical health shall be verified by a health screening, including a chest x-ray or an intradermal test, performed by a physician not more than six (6) months prior to or seven (7) days after employment or licensure. A report shall be made of each screening, signed by the examining physician. The report shall indicate whether the person is physically qualified to perform the duties to be assigned, and whether he/she has any health condition that would create a hazard to him/herself, other staff members or residents. A signed statement shall be obtained from each volunteer affirming that he/she is in good health.Personnel with evidence of physical illness or emotional instability that poses a significant threat to the well-being of residents shall be relieved of their duties. This requirement is not met as evidenced by: Deficient Practice Statement Based on observation and record review, the licensee did not comply with the section cited above in one (1) out of six (6) staff files did not contain proof of a negative tuberculosis test which poses/posed a potential health, safety or personal rights risk to persons in care.
POC Due Date: 04/29/2026 Plan of Correction Licensee/Administrator shall have staff member complete a tuberculosis exam and submit negative results to LPA via email by end of busines on April 29, 2026
(c) The medical assessment shall include, but not be limited to: (1) A physical examination of the resident indicating the licensed medical professional's diagnosis or diagnoses and results of an examination for all of the following: (A) Communicable tuberculosis. This requirement is not met as evidenced by: Deficient Practice Statement Based on record review, the licensee did not comply with the section cited above in one (1) out ofsix (6) resident files did not have record of a negative tuberculosis exam which poses/posed a potential health, safety or personal rights risk to persons in care.
POC Due Date: 04/29/2026 Plan of Correction Licensee/Administrator shall submit proof of residents negative tb test to LPA via email by end of business on APril 29, 2026.
This requirement is not met as evidenced by: Deficient Practice Statement Based on observation and interview, the licensee did not comply with the section cited above in that LPA observed (2) two resdient beds positioned away from room pull cords so that residents were unable to reach them in case of an emergency which poses an immediate health, safety or personal rights risk to persons in care.
POC Due Date: 04/10/2026 Plan of Correction LIcensee/Administrator shall submit a plan of how staff shall ensure all residents have access to pull cords in resident rooms. Plan shall be submitted to Licensing by end of business 04/10/2025
Basic Services - 87464(f)(4) Basic services shall at a minimum include:(4) Personal assistance and care as needed by the resident and as indicated in the pre-admission appraisal, with those activities of daily living such as dressing, eating, bathing and assistance with taking prescribed medications Based on observation and interview, the licensee did not comply with the section cited above as three residents in the facility are refusing showers, causing specific wings of the facility to be maloderous, which poses an immediate health, safety or personal rights risk to persons in care.
Administrator/Licensee agrees to create a policy/plan that will be implemented regarding resident refusal of basic services (ADL's) i.e., bathing, dressing, etc. This will be submitted to licensing by end of business on Jully 31, 2025.
Deadline recorded: Jul 31, 2025. A deadline is not proof that correction was completed.
Residents in all residential care facilities for the elderly shall have all of the following personal rights...To leave or depart the facility at any time and to not be locked into any room, building, or on facility premises by day or night. This is not evidence by: Based on observation and interview, the licensee did not comply with the section cited above as the exit doors are all locked with codes rendering them inoperable which poses an immediate health, safety or personll rights risk to persons in care.
By COB tomorrow, 5/29/25 the locks on the exits shall be removed or turned off so that they are operable for residents to exit. As additional safety measures all exits shall be alarmed to alert staff. Send proof of correction to LPA by 5/29/25
Deadline recorded: May 28, 2025. A deadline is not proof that correction was completed.
(a) Except as specified in subsection (b), the licensee shall ensure that disinfectants, cleaning solutions... which could pose a danger to residents are in locked storage and are not left unattended if outside the locked storage. This is evidenced by: Based on observation and interview, the licensee did not comply with the section cited above in that 1 of 1 cleaning solutions was left in a bathroom cabinet accessible to residents which poses an immediate health, safety or personll rights risk to persons in care.
By COB tomorrow, 5/29/25 the cleaning solution shall be removed from the bathroom and rendered inaccessible to residents. Send proof of correction to LPA by 5/29/25. Licensee shall provide additional training to staff regarding storage of cleansers and toxins. Proof of this training provided to all staff shall be submitted to LPA by 06/03/2025.
Deadline recorded: May 28, 2025. A deadline is not proof that correction was completed.
(a) The facility shall be clean, safe, sanitary and in good repair at all times...(d) There shall be lamps or light appropriate for the use of each room and sufficient to ensure the comfort and safety of all persons in the facility. This is not evidenced by: Based on observation and interview, the licensee did not comply with the section cited above in that 1 of 1 lamp was missing a lightbulb and lampshade. the missing lightbulb poses an immediate health, safety or personll rights risk to persons in care.
Ensure that all lights are functioning, If lights burn out or are removed they need to be replaced immediately. Prepare a system for staff checking and replacing lights on a regular basis.
Deadline recorded: May 28, 2025. A deadline is not proof that correction was completed.
The facility shall be clean, safe, sanitary and in good repair at all times...Floor surfaces in bath, laundry and kitchen areas shall be maintained in a clean, sanitary, and odorless condition. Based on observations the licensee did not comply with the section as there were multiple rooms that smelled bad.
By 5/28/25 the licensee shall identify the rooms (including but not limited to rooms 720, 610, 420, 410, 310, 110, etc.) that need to be deep cleaned and send a plan on who, how, and when the rooms will be cleaned. The facility shall be odor free by 6/27/25.
Deadline recorded: May 28, 2025. A deadline is not proof that correction was completed.
(e) All individuals subject to a criminal record review pursuant to Health and Safety Code Section 1569.17(b) shall prior to working, residing or volunteering in a licensed facility: (e) All individuals subject to a criminal record review pursuant to Health and Safety Code Section 1569.17(b) shall prior to working, residing or volunteering in a licensed facility: (3) Request a transfer of a criminal record clearance as specified in Section 87355(c) or This requirement is not met as evidenced by: Deficient Practice Statement Based on observation and record review, the licensee did not comply with the section cited above in one out of five files which poses an immediate health, safety or personal rights risk to persons in care.
POC Due Date: 04/23/2025 Plan of Correction Provider shall send a transfer request form to associate med tech by COB 4/23/25. All staff present must be cleared and associated prior to their presence in the facility.
(g) All personnel records shall be maintained at the facility. This requirement is not met as evidenced by: Deficient Practice Statement Based on observation and record review, the licensee did not comply with the section cited above in one out of five files which poses/posed a potential health, safety or personal rights risk to persons in care.
POC Due Date: 04/23/2025 Plan of Correction Provider shall retain personnel files at the facility for all staff at all times. A copy of med tech's file shall be brought and retained on campus. Send confirmation to LPA by COB 4/23/25.
(a) Based on the individual's preadmission appraisal, and subsequent changes to that appraisal, the facility shall provide assistance and care for the resident in those activities of daily living which the resident is unable to do for himself/herself. Postural supports may be used under the following conditions: (a) Based on the individual's preadmission appraisal, and subsequent changes to that appraisal, the facility shall provide assistance and care for the resident in those activities of daily living which the resident is unable to do for himself/herself. Postural supports may be used under the following conditions: (1) Postural supports shall be limited to appliances or devices such as braces, spring release trays, or soft ties, used to achieve proper body position and balance, to improve a resident's mobility and independent functioning, or to position rather than restrict movement including, but not limited to, preventing a resident from falling out of bed, a chair, etc. This requirement is not met as evidenced by: Deficient Practice Statement Based on observation, the licensee did not comply with the section cited above in 2 out of 5 rooms which poses/posed a potential health, safety or personal rights risk to persons in care.
POC Due Date: 05/06/2025 Plan of Correction All residents with 1/2 rails shall have MD orders on file for use as postural supports - provider shall supply the orders for residents who use 1/2 rails to their files or shall remove the rails by 5/6/25.
If the resident is unable to determine his/her own need for a prescription or nonprescription PRN medication, and is unable to communicate his/her symptoms clearly, facility staff designated by the licensee, shall be permitted to assist the resident with self-administration provided all of the following requirements are met: Facility staff shall contact the resident's physician prior to each dose, describe the resident's symptoms, and receive direction to assist the resident in self-administration of that dose of medication. The date and time of each contact with the physician, and the physician's directions, shall be documented and maintained in the resident's facility record. This requirement was not met as evidenced by: Based on interviews and records reviewed, the licensee did not ensure that a document indicating the date and time of each contact with the physician (hospice) and the physician’s (hospice) directions were documented and maintained in the resident’s file.
The administrator agrees to have a document in each resident’s file that indicates when the physician/hospice is called to give a PRN. This does not include the standard PRN letter related to over-the-counter meds. The administrator shall develop a document for each resident and shall submit a copy of what the document contains that the facility staff will use. A skilled medical professional shall provide training to the staff in regards to the citation.
Deadline recorded: Aug 7, 2024. A deadline is not proof that correction was completed.
87411(a) Facility personnel shall at all times be sufficient in numbers, and competent to provide the services necessary to meet resident needs or the physical arrangements of the facility require such additional staff for the provision of adequate services. The requirement is not met as evidence by: Based on record review, the licensee did not provide adequate care and supervision by leaving a dementia resident unsupervised outside for an extended period of time which poses an immediate Health, Safety, Personal Rights risk to persons in care.
Licensee/Administrator will submit a Plan of Correction on how future compliance will be met. Civil Penalties were assessed today for the amount of $250.00 Plan of Correction due on July 11, 2024.
Deadline recorded: Jul 10, 2024. A deadline is not proof that correction was completed.
Licensees who accept and retain residents with dementia shall be responsible for ensuring the following: Each resident with dementia shall have an annual medical assessment as specified in Section 87458, Medical Assessment, and a reappraisal done at least annually, both of which shall include a reassessment of the resident’s dementia care needs. The requirement is not met as evidence by: Based on record review, the licensee did not provide provide an updated medical assessment for a dementia resident which poses a potential Health, Safety, Personal Rights risk to persons in care.
The facility will develop and implement a strategy to track and monitor annual medical assessments for residents with Dementia, The Facility will inform the LPA of this process, and ensure that all annual medical assessments for residents for Dementia. Plans of Correction due by July 17, 2024
Deadline recorded: Jul 10, 2024. A deadline is not proof that correction was completed.
(e) Water supplies and plumbing fixtures shall be maintained as follows: (3) Taps delivering water at 125 degree F (52 degrees C) or above shall be prominently identified by warning signs. This requirement is not met as evidenced by: Deficient Practice Statement Based on observation, the licensee did not comply with the section cited above in two out of eight bathrooms in which the water was tested it was above the required 120 degree maximum which poses an immediate health, safety or personal rights risk to persons in care.
POC Due Date: 03/06/2024 Plan of Correction The administrator will create and implement a process to check the water tempeture to ensure that it remains within regualtion. Administrator will share this plan with the LPA.
(f) Solid waste shall be stored and disposed of as follows: (1) Solid waste shall be stored, located and disposed of in a manner that will not permit the transmission of a communicable disease or of odors, create a nuisance, provide a breeding place or food source for insects or rodents. This requirement is not met as evidenced by: Deficient Practice Statement Based on observation, the licensee did not comply with the section cited above in that urine was found in a bucket in the room of a resident with dementia which poses an immediate health, safety or personal rights risk to persons in care.
POC Due Date: 03/06/2024 Plan of Correction Administrator will develop and implement a plan to ensure that all solid waste is disposed of appropriately. Administrator will share this plan with the LPA.
(f) All personnel, including the licensee and administrator, shall be in good health, and physically and mentally capable of performing assigned tasks. Good physical health shall be verified by a health screening, including a chest x-ray or an intradermal test, performed by a physician not more than six (6) months prior to or seven (7) days after employment or licensure. A report shall be made of each screening, signed by the examining physician. The report shall indicate whether the person is physically qualified to perform the duties to be assigned, and whether he/she has any health condition that would create a hazard to him/herself, other staff members or residents. A signed statement shall be obtained from each volunteer affirming that he/she is in good health.Personnel with evidence of physical illness or emotional instability that poses a significant threat to the well-being of residents shall be relieved of their duties. This requirement is not met as evidenced by: Deficient Practice Statement Based on record review, the licensee did not comply with the section cited above in six of six staff files reviewed did not have the above requirement documented in the file which poses a potential health, safety or personal rights risk to persons in care.
POC Due Date: 03/12/2024 Plan of Correction Administrator will develop and implement a plan to ensure that the above regulation completed before the employee begins employment. Adminstrator will share this plan the the LPA.
(e) Water supplies and plumbing fixtures shall be maintained as follows: This requirement is not met as evidenced by: Deficient Practice Statement Based onobservation, the licensee did not comply with the section cited above in one of the eight bathtubs observed was not in working order which poses/posed a potential health, safety or personal righ ts risk to persons in care.
POC Due Date: 03/12/2024 Plan of Correction Administrator will repair the broken bathtub and inform the LPA when complete.
(1) Staff providing care shall receive appropriate training in first aid from persons qualified by such agencies as the American Red Cross. This requirement is not met as evidenced by: Deficient Practice Statement Based on record review, the licensee did not comply with the section cited above in six of the six staff files reviewed did not have the above mentioned requirement within the file which poses a potential health, safety or personal rights risk to persons in care.
POC Due Date: 03/12/2024 Plan of Correction Administrator will develop and implement a plan to ensure that all staff are first aid trained before begining employment. Administrator will share this plan with the LPA.
(c) A facility shall conduct a drill at least quarterly for each shift. The type of emergency covered in a drill shall vary from quarter to quarter, taking into account different emergency scenarios. An actual evacuation of residents is not required during a drill. While a facility may provide an opportunity for residents to participate in a drill, it shall not require any resident participation. Documentation of the drills shall include the date, the type of emergency covered by the drill, and the names of staff participating in the drill. This requirement is not met as evidenced by: Deficient Practice Statement Based on interview and record review, the licensee did not comply with the section cited above in no fire drills were conducted in the last 12 months, which poses a potential health, safety or personal rights risk to persons in care.
POC Due Date: 03/12/2024 Plan of Correction Administrator will develop and implement a plan to ensure that fire drills are conducted as required. Administrator will share this plan with the LPA
(a) Based on the individual's preadmission appraisal, and subsequent changes to that appraisal, the facility shall provide assistance and care for the resident in those activities of daily living which the resident is unable to do for himself/herself. Postural supports may be used under the following conditions: (3) A written order from a physician indicating the need for the postural support shall be maintained in the resident's record. The licensing agency shall be authorized to require other additional documentation if needed to verify the order. This requirement is not met as evidenced by: Deficient Practice Statement Based on observation record review, the licensee did not comply with the section cited above in two of the three files reviewed of residents to have observed to have bed rails did not have an medical order in the file which poses a potential health, safety or personal rights risk to persons in care.
POC Due Date: 03/12/2024 Plan of Correction Administrator will develop and implenet a plan to ensure that all residents with bed rails have a medical order in the file. Admin will share this plan with the LPA.
(3) Ensuring that the use of oxygen equipment meets the following requirements: (B) “No Smoking-Oxygen in Use” signs shall be posted in the appropriate areas. This requirement is not met as evidenced by: Deficient Practice Statement Based on observation, the licensee did not comply with the section cited above in that a resident who had oxygen in their room but did not have the " No Smoking- Oxygen in Use " sign posted which poses a potential health, safety or personal rights risk to persons in care.
POC Due Date: 03/12/2024 Plan of Correction Administrator will ensure that all residents who are in need of Oxygen have the apporpriate postings outside the room to ensure the safety of residents in care. Adminstrator will share this information with the LPA
Finances - The licensee shall have a financial plan that conforms to the requirements of Section 87155, Application for License, and that assures sufficient resources to meet operating costs for care of residents; shall maintain adequate financial records; and shall submit such financial reports as may be required upon the written request of the licensing agency… The licensee did not ensure that there were sufficient resources to meet operating costs for the care of residents.
The licensee agrees to follow the recommendations that are indicated in the report.
Deadline recorded: Apr 17, 2023. A deadline is not proof that correction was completed.
Accountability of Licensee Governing Body - The licensee, whether an individual or other entity, shall exercise general supervision over the affairs of the licensed facility and establish policies concerning its operation in conformance with these regulations and the welfare of the individuals it serves. If the licensee is a corporation or an association, the governing body shall be active, and functioning in order to assure accountability. The licensees did not exercise general supervision over the affairs of their licensed facilities.
The licensee agrees to follow the recommendations that are indicated in the report.
Deadline recorded: Apr 17, 2023. A deadline is not proof that correction was completed.
Liability Insurance - On and after July 1, 2015, all residential care facilities for the elderly, except those facilities that are an integral part of a continuing care retirement community, shall maintain liability insurance covering injury to residents and guests in the amount of at least one million dollars ($1,000,000) per occurrence and three million dollars ($3,000,000) in the total annual aggregate, caused by the negligent acts or omissions to act of, or neglect by, the licensee or its employees. The licensee did not maintain liability insurance per the Health and Safety Code.
The licensee agrees to follow the recommendations that are indicated in the report.
Deadline recorded: Apr 17, 2023. A deadline is not proof that correction was completed.
87705(f)(2)-Care of Persons with Dementia-The following shall be stored inaccessible to residents with dementia:cleaning supplies and disinfectants. This requirement is not met as evidenced by: Based upon interview and review of documents the Licensee failed to- Keep cleaning supplies from 1 of 1 residents in care. This poses an immediate Health, Safety and/or Personal Rights risk to residents in care.
Licensee completed POC prior to visit. Licensee bought new cart that has the ability to lock.
Deadline recorded: Mar 9, 2022. A deadline is not proof that correction was completed.
Pleading date: Jul 9, 2026 · Case closed: No
California Department of Social Services, Community Care Licensing Division. Public facility history is described by the source as a five-year window. Older records and previous-licensee history may require a regional-office request. Type 741 RCFE-CCRCs, nursing homes, and other care settings are excluded from this page.
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