Records and plan of operation
Cited in 3 reports, with 3 deficiencies in total.
5700 PLEASANT HILL ROAD, Pleasanton CA 94588
103 bedsLatest official report Jun 2, 2026Licensed
The available records show 3 Type B deficiencies for this facility.
6 later reports, from Sep 30, 2025 through Jun 2, 2026, recorded no deficiencies, though the records do not say whether they were follow-ups.
Both classifications are published by California CDSS and are shown as published. SeniorLivingFacts does not rename them or add a severity level of its own.
Counts cover the five-year public record. Typical figures are the median for the 39 Alameda County facilities licensed for 50 or more beds, except where too few exist to state one — those come from facilities with 7 or more beds.
In the available public five-year record, CCLD published 17 reports for this facility: 11 inspections, 5 complaint investigations, and 1 licensing or administrative record.
Those records contain 0 Type A and 3 Type B deficiencies.
0 deficiencies have explicit official correction or clearance evidence in the loaded records.
More than the typical 8
7 in the last 12 months
Fewer than the typical 7
1 in the last 12 months
Fewer than the typical 2
0 in the last 12 months
Fewer than the typical 5
1 in the last 12 months
Fewer than the typical 1
0 in the last 12 months
Last 36 months
Topics cited in more than one report during the last 36 months. A repeat may show a pattern worth asking about. Each date opens its report below.
Cited in 3 reports, with 3 deficiencies in total.
All preserved reports from the most recent to the oldest, sortable by report type.
87506 Resident Records (d) All resident records shall be available to the licensing agency to inspect, audit, and copy upon demand during normal business hours. Records may be removed if necessary for copying.... This requirement is not met as evidenced by: Based on record review and staff interviews,the licensee did not comply with the section cited above in by not ensuring that complete and former resident records were maintained and available for review as required. Specifically, records for R1 and R2 for the year 2024 were not available during the visit on 09/24/2025. In which poses a potential health, safety or personal rights risk to persons in care.
The licensee shall ensure that R1 and R2’s 2024 records are retrieved and maintained in the facility files. The Executive Director shall submit proof of record retrieval (copies or verification of access through Point Click Care) to the Department by due date.
Deadline recorded: Sep 29, 2025. A deadline is not proof that correction was completed.
87506 Resident Records (b) Each resident’s record shall contain at least the following information: (17) Documents and information required by the: This requirement is not met as evidenced by: Based on record review, the licensee did not comply with the section cited above in by not having complete records for R1 which poses a potential health, safety or personal rights risk to persons in care.
Administrator shall send a copy of R1's reappraisals, doctor's orders, documentation of support including from physician to CCLD by POC due date.
Deadline recorded: May 2, 2025. A deadline is not proof that correction was completed.
87506 Resident Records (d) All resident records shall be available to the licensing agency to inspect, audit, and copy upon demand during normal business hours. This requirement is not met as evidenced by: Based on file review, the licensee did not comply with the section cited above in by not having records available, staff schedule, laundry, shower, housekeeping schedules for residents for the month of May 2024 and the resident's file including but not limited for R1 which poses a potential health and safety risk to persons in care.
Administrator agree to submit requested documents to CCLD by POC due date.
Deadline recorded: Oct 25, 2024. A deadline is not proof that correction was completed.
Deficiency Dismissed Type B 10/25/2024 Section Cited CCR 87506(d)
California Department of Social Services, Community Care Licensing Division. Public facility history is described by the source as a five-year window. Older records and previous-licensee history may require a regional-office request. Type 741 RCFE-CCRCs, nursing homes, and other care settings are excluded from this page.
Read the data methodology